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Dell-Systemes-Dell-PowerEdge-2970-Manuel-du-proprietaire

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Dell-Inspiron-660s-Manuel-du-proprietaire

Dell-P513w-User-s-Guide-Francais-manuel

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Dell-Serveur-de-sauvegarde-sur-disque-Dell-PowerVault-DL-optimise-par-CommVault-Simpana-Guide-d-utilisation

Dell-P513w-User-s-Guide-Guide-de-l-utilisateur-manuel

Dell-Precision-Workstation-T1650-Manuel-du-proprietaire

Dell-ALIENWARE-M17x-MANUEL-DE-L-ORDINATEUR-PORTABLE

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Dell-Inspiron-One-2330-Manuel-du-proprietaire

Dell-Dimension-1100-B110-Manuel-du-proprietaire

Dell-Vostro-270-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-T320-Manuel-du-proprietaire

Dell-Station-de-travail-mobile-Dell-Precision-M4700-Manuel-du-proprietaire

Dell-XPS-8500-Manuel-du-proprietaire

Dell-1230c-Imprimante-laser-couleur-mode-d-emploi-Manuel

Dell-Client-Management-Manuel

Dell-Studio-XPS-Setup-Guide-Manue

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Dell-Systemes-Dell-PowerVault-Network-Attached-Storage-NAS-Guide-de-l-administrateur-Manuel

Dell-Latitude-D430-Guide-d-utilisation-Manuel

Dell-Studio-XPS-Guide-de-configuration-Manuel

Dell-PowerEdge-C410x-Manuel-du-proprietaire

Dell-Precision-Workstation-T1650-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-R300-Manuel-du-proprietaire

Dell-Systemes%20-Dell%20PowerEdge-T110-II-Manuel-du-proprietaire

Dell-Vostro-200-Manuel-du-proprietaire-Mini-Tower

Dell-Inspiron-531-Manuel-du-proprietaire

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Dell-PowerEdge-R520-Manuel-du-proprietaire

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Dell-PowerEdge-R910-Manuel-du-proprietaire

Dell-Dimension-C521-Manuel-du-proprietaire

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Dell-Mobile-Jamz

Dell-Inspiron-530-Series-Manuel-du-proprietaire

Dell-Vostro-3460-Manuels

Dell-OPENMANAGE-POWER-CENTER-1.1-Guide-d-utilisation

Dell-PowerVault-MD3660f-Storage-Arrays-Manuels

Dell™ Ekran Yöneticisi Kullanıcı Kılavuzu

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Dell-Vostro-1540-1550-Manuel-du-proprietaire

Dell-Latitude-E5430-Manuel-du-proprietaire

Dell™ S2240L/S2340L Monitör Kullanıcı Kılavuzu

Dell PowerEdge Sistemleri İçin Microsoft Windows Server 2012 Önemli Bilgiler Kılavuzu

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Dell™ S320/S320wi Projektör Kullanım Kılavuzu

Dell-%20Vostro-270-Manuels

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Dell-Inspiron-9200-Manuel-de-l-utilisateur

Dell-Inspiron-2600-et-2650-Manuel-de-l-utilisateur

Dell-Axim-X30-Manuel-de-l-utilisateur

Dell-Vostro-2520-Manuel-du-proprietaire

Dell-Inspiron-1721-Manuel

Dell-Systemes-Dell-PowerEdge-T710-Manuel-du-proprietaire

Dell-Precision-Workstation-T5600-Manuel-du-proprietaire

Dell-Solutions-NAS-Dell-FluidFS-Manuel-du-proprietaire

Systemes-Dell-PowerEdge-C5220-Manuel-du-proprietaire-du-materiel

Dell-Dimension-3000-Manuel-du-proprietaire

Dell-PowerEdge-R210-Technical-Guide

Dell-Inspiron-Manuels

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Dell-Clavier-sans-fil-et-souris-Dell-KM713-Manuel-de-l'utilisateur

Dell-Systeme-de-navigation-GPS-Dell-Manuel-de-l'utilisateur

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Dell-Demarrage-rapide-du-moniteur-couleur-M990

Dell-Manuel-de-l-utilisateur-de-la-station-de-travail-Dell-Precision-370

Dell-Systemes-Dell-PowerEdge-2800-Guide-d-installation-et-de-depannage

Dell-Manuel-de-l-utilisateur-du-systeme-Dell-OptiPlex-SX280

Dell-Vostro-1440-1450-Manuel-de-l-utilisateur

Dell-Photo-Printer-540-Guide-de-l-utilisateur

Dell-Streak-7-Francais-Manuel-de-l-utilisateur

Dell-Venue-Pro-Manuel-de-l-utilisateur

Dell-Imprimante-laser-personnelle-Dell-P1500-Manuel-du-proprietaire

Dell-PowerEdge-C5125-Manuel-du-proprietaire-du-materiel

Dell-Latitude-D630-Manuels

Dell-Vostro-400-Manuel-du-proprietaire-Mini-Tower

Dell-Systemes-Dell-PowerEdge-T100-Manuel-du-proprietaire

Dell-OptiPlex-9010-7010-compact-Manuel-du-proprietaire

Dell-PowerVault%20NX3200-Manuel-du-proprietaire

Dell-Inspiron-1200-et-2200-Manuel-de%20l-utilisateur

Dell-Vostro-1540-1550-Manuel-du-proprietaire

Dell-Inspiron-8600-Manuel-du-proprietaire

Dell-PowerVault-Baie-de-stockage-MD1120-Manuel-du-proprietaire

Dell-Dimension-E521-Manuel-du-proprietaire

Dell-Inspiron-9100-Manuel-du-proprietaire

Dell-Vostro-3360-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-T300-Manuel-du-proprietaire

Dell-XPS-One-2710-manuel-d-utilisation

Dell-Inspiron-1150-Manuel-du-proprietaire

Dell-Latitude-E5530-Manuel-du-proprietaire

Dell-Inspiron-660-Manuel-du-proprietaire

Acceder-au-site-Dell

Dell-Manuel-du-proprietaire-des-Dell-Latitude-E6420-et-E6420-ATG-Francais

Dell-OptiPlex-9010-Tout-en-un-Manuel-du-proprietaire

Dell-Vostro-3560-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-T110-Manuel-du-proprietaire

Dell-server-poweredge-m710-tech-guidebook_fr

Dell-Systemes-Dell-PowerEdge-R420-Manuel-du-proprietaire

Dell-Latitude-5420-E5420-E5420m-Manuel-de-l-utilisateur

Dell-Latitude-E6320-Manuel-de-l-utilisateur

Dell-Systemes-Dell-Inspiron-8200-Manuel-de-l-utilisateur-Francais

Dell-server-poweredge-r610-tech-guidebook_fr

Dell-server-poweredge-t710-technical-guide-book_fr

Dell-server-poweredge-m1000e-tech-guidebook_fr

Dell-server-poweredge-m610-tech-guidebook_fr

Dell-poweredge-r210-technical-guidebook-en_fr

Dell-MANUEL-ALIENWARE-M15x-MOBILE-Manuel-de-l-utilisateur

Dell-Axim-X51-X51v-Manuel-de-l-utilisateur

Dell-Beats-By-dr.dre-Manuel-et-Garantie

Dell-Dimension-3100C-Manuel-du-proprietaire

 

Dell-Precision-Workstation-T3600-Manuel-du-proprietaire

Dell-Vostro-200-Manuel-du-proprietaire-Slim-Tower

Dell-ALIENWARE-MANUEL-DE-L-ORDINATEUR-DE-BUREAU

Dell-OPENMANAGE-POWER-CENTER-1-1-Guide-d-utilisation

Dell-Vostro-360-Proprietaire-du-manuel

Dell-Dimension-3100C-Manuel-du-proprietaire

AlienwareArea-51Area-51ALX

Dell-Ordinateurs-de-Bureau-PC-Portables-Netbooks/AlienwareAurora-R3

AlienwareAurora-R4

lienwareAuroraAuroraALXAurora-R2

Chassis-RAID-Dell-PowerVault-MD3000i-Manuel-du-proprietaire

Dell-Axim-X50-Manuel-du-proprietaire

Dell-Axim-X51-X51v-Manuel-du-proprietaire

Dell-Baie-de-stockage-Dell-PowerVault-MD1000-Manuel-du-proprietaire

Dell-Boîtier-Dell-PowerEdge-M1000e-Manuel-du-proprietaire

Dell-Clavier-Axim-Manuel-du-proprietaire

Dell-Dimension-3100-E310-Manuel-du-proprietaire

Dell-Dimension-9200-Manuel-du-proprietaire

Dell-Dimension-E520-Manuel-du-proprietaire

Dell-Imprimante-laser-Dell-1100-Manuel-du-proprietaire

Dell-Imprimante-laser-de-groupe-de-travail-Dell-M5200-Manuel-du-proprietaire

Dell-Imprimante-laser-monochrome-Dell-5330dn-Mode-d-emploi

Dell-Imprimante-laser-multifonction-Dell-1600n-Manuel-du-proprietaire

Dell-Inspiron-13z-Manuel-du-proprietaire

Dell-Inspiron-17R-Manuel-du-proprietaire

Dell-Inspiron-530s-Manuel-d-utilisation

Dell-Inspiron-530s-Manuel-du-proprietaire

Dell-Inspiron-700m-Manuel-du-proprietaire

Dell-Inspiron-1100-Manuel-d-utilisation

Dell-Inspiron-1525-1526-Manuel-du-proprietaire

Dell-Inspiron-5100-et-5150-Manuel-d-utilisation

Dell-Inspiron-9300-Manuel-du-proprietaire

Dell-Inspiron-9400-E1705-Manuel-du-proprietaire

http://www.audentia-gestion.fr/Dell-Ordinateurs-de-Bureau-PC-Portables-Netbooks/Dell-Laser-Printer-1700-1700n-Manuel-du-proprietaire.htm

Dell-Laser-Printer-1710-1710n-Manuel-du-proprietaire

Dell-Laser-Printer-3100cn-manuel-du-proprietaire

Dell-Latitude-ST-Manuel-du-proprietaire

Dell-Latitude-XT3-Manuel-du-proprietaire

Dell-Liste-des-manuels-et-de-la-documentation-Dell

Dell-MANUEL-ALIENWARE-M11x-MOBILE-Manuel-du-proprietaire

Dell-MANUEL-ALIENWARE-M15x-MOBILE

Dell-MANUEL-D-ALIENWARE-M17x-MOBILE-francais

Dell-MANUEL-D-ALIENWARE-M17x-MOBILE

Dell-Manuel-d-utilisation-Dell-Inspiron-M5040-15-N5040-15-N5050

Dell-Manuel-d-utilisation-du-Dell-XPS-420

Dell-Manuel-de-l-Utilisateur-Dell-Latitude-E6220

Dell-Manuel-de-l-Utilisateur-Dell-Latitude-E6520

Dell-Manuel-de-l-utilisateur-Dell-Latitude-E6320

Dell-Manuel-de-maintenance-Dell-Inspiron-N5110

Dell-Manuel-du-proprietaire-Dell-Vostro-1500

Dell-Manuel-du-proprietaire-Dell-XPS-M1330

Dell-Manuel-du-proprietaire-des-Dell-Latitude-E6420-et-E6420-ATG

Dell-Manuel-du-proprietaire-du-Dell-Inspiron-1721

Dell-Manuel-du-proprietaire-du-Dell-XPS-M1730

Dell-Manuel-du-proprietaire-du-Dell-XPS-One

Dell-Matrices-de-stockage-Dell-PowerVault-MD3260i-Series-Guide-de-deploiement

Dell-Matrices-de-stockage-Dell-PowerVault-MD3660i-Series-Guide-de-deploiement

Dell-Photo-All-In-One-Printer-944-Manuel-du-proprietaire

Dell-Photo-All-In-One-Printer-964-Manuel-du-proprietaire

Dell-Photo-All-In-One-Printer%20942-Manuel-du-proprietaire

Dell-Photo-Printer-720-Manuel-du-proprietaire

Dell-PowerEdge-C8220-Manuel-du-proprietaire

Dell-PowerEdge-R620-Manuel-du-proprietaire

Dell-PowerVault-MD3260-3260i-3660i-3660f-3060e-Storage-Arrays-Guide-de-l-administrateur

Dell-PowerVault-MD3260-3260i-3660i-3660f-3060e-Storage-Arrays-Manuel-du-proprietaire

Dell-PowerVault-NX400-Guide-de-mise-en-route

Dell-Precision-Workstation-T7600-Manuel-du-proprietaire

Dell-Streak-7-Manuel-de-l-utilisateur

Dell-Streak-Manuel-d-utilisation

Dell-Systemes-Dell-Inspiron-4150-Manuel-de-l-utilisateur

Dell-Systemes-Dell-Inspiron-8200-Manuel-de-l-utilisateur

Dell-Systemes-Dell-PowerEdge-1950-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-M420-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-R210-II-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-R410-Manuel-du-proprietaire

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DellDimension1100Series

Imprimante-Dell-Photo-All-In-One-Printer-922-Manuel-du-proprietaire

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Imprimante-personnelle-Dell-AIO-A960-Manuel-du-proprietaire

alienwareX51

Dell-Manuel-de-l-Utilisateur-Dell-Latitude-E6220

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Dell-Streak-Manuel-d-utilisation

Dell-Manuel-du-proprietaire-du-Dell-XPS-M1730

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Dell-Manuel-du-proprietaire-du-Dell-XPS-One

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Dell-Systemes-Dell-PowerEdge-R410-Manuel-du-proprietaire

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Dell-Manuel-de-maintenance-Dell-Inspiron-N5110

Dell-Inspiron-1100-Manuel-d-utilisation

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Dell-Photo-Printer-720-Manuel-du-proprietaire

Dell-Imprimante-laser-Dell-1100-Manuel-du-proprietaire

Dell-Manuel-du-proprietaire-Dell-Vostro-1500

Dell-XP-M1530-Manuel-du-proprietaire

Dell-Inspiron-530s-Manuel-du-proprietaire

Dell-Systemes-Dell-PowerEdge-R710-Manuel-du-proprietaire-Manuel-d-utilisation

Dell-Inspiron-5100-et-5150-Manuel-d-utilisation

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Dell-Manuel-de-l-utilisateur-Dell-Latitude-E6320

Dell-Laser-Printer-3100cn-manuel-du-proprietaire

Dell-Inspiron-530s-Manuel-d-utilisation

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Dell-PowerVault-MD3260-3260i-3660i-3660f-3060e-Storage-Arrays-Guide-de-l-administrateur

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Dell-Matrices-de-stockage-Dell-PowerVault-MD3260i-Series-Guide-de-deploiement

Dell-PowerEdge-C8220-Manuel-du-proprietaire

Dell-MANUEL-ALIENWARE-M11x-MOBILE-Manuel-du-proprietaire

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www.dell.com | support.euro.dell.com Dell™ Latitude™ D500 System Information Guide Systeeminformatiehandleiding Guide d'informations du système Systeminformationshandbuch Informazioni di sistema Manual de informações do sistema Guía de información del sistema Model PP05Lwww.dell.com | support.euro.dell.com Dell™ Latitude™ D500 System Information Guide Model PP05LNotes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the User’s Guide (depending on your operating system, double-click the User’s Guide icon on your desktop, or click the Start button, click Help and Support Center, and then click User and system guides). If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. ____________________ Information in this document is subject to change without notice. © 2003 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. Model PP05L February 2003 P/N 1Y369 Rev. A00Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 5 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Air Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 EMC Instructions . . . . . . . . . . . . . . . . . . . . . . . . 8 When Using Your Computer . . . . . . . . . . . . . . . . . . . . . 9 Ergonomic Computing Habits . . . . . . . . . . . . . . . . . 10 When Working Inside Your Computer . . . . . . . . . . . . . 10 Protecting Against Electrostatic Discharge . . . . . . . . . . . 11 Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 11 Finding Information for Your Computer . . . . . . . . . . . . . 12 Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . 14 About Your Computer . . . . . . . . . . . . . . . . . . . . . . . 16 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . 20 Removing and Installing a Reserve Battery . . . . . . . . . . . . 21 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . 23 Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 23 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 264 ContentsSystem Information Guide 5 CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely. • If you use an extension power cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable. • Do not push objects into air vents or openings of your computer. Doing so can cause fire or electric shock by shorting out interior components. • Do not store your computer in a low-airflow environment, such as a carrying case or a closed briefcase, while the computer is turned on. Restricting airflow can damage the computer or cause a fire. • Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug. • Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case. • The AC adapter may become hot during normal operation of your computer. Use care when handling the adapter during or immediately after operation. • Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time. The surface temperature of the base will rise during normal operation (particularly when AC power is present). Allowing sustained contact with exposed skin can cause discomfort or, eventually, a burn. • Do not use your computer in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. • If your computer includes an integrated or optional (PC Card) modem, disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line.6 System Information Guide www.dell.com | support.euro.dell.com • To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power. • If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug. • Before you open the memory module/Mini PCI card/modem cover on the bottom of your computer, disconnect all cables from their electrical outlets and disconnect the telephone cable. • If your computer has both a modem RJ-11 connector and a network RJ-45 connector, which look alike, make sure you insert the telephone cable into the RJ-11 connector, not the RJ-45 connector. • PC Cards may become very warm during normal operation. Use care when removing PC Cards after their continuous operation. • Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source. • To remove the computer from all power sources, turn the computer off, disconnect the AC adapter from the electrical outlet, and remove any battery installed in the battery bay or module bay. • To help prevent electric shock, plug the AC adapter and device power cables into properly grounded power sources. These power cables may be equipped with 3-prong plugs to provide an earth grounding connection. Do not use adapter plugs or remove the grounding prong from the power cable plug. If you use a power extension cable, use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable. CAUTION: Safety Instructions (continued)System Information Guide 7 • Be sure that nothing rests on your AC adapter’s power cable and that the cable is not located where it can be tripped over or stepped on. • If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/or fire. Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip. Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. • Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys or paper clips) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns. • The battery poses a burn hazard if you handle it improperly. Do not disassemble it. Handle a damaged or leaking battery pack with extreme care. If the battery is damaged, electrolyte may leak from the cells and may cause personal injury. • Keep the battery away from children. • Do not store or leave your computer or battery pack near a heat source such as a radiator, fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures, battery cells could explode or vent, posing a risk of fire. • Do not dispose of your computer’s battery in a fire or with normal household waste. Battery cells may explode. Discard a used battery according to the manufacturer’s instructions or contact your local waste disposal agency for disposal instructions. Dispose of a spent or damaged battery promptly. CAUTION: Safety Instructions (continued)8 System Information Guide www.dell.com | support.euro.dell.com Air Travel • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft. – In order to best comply with all such restrictions, if your Dell portable computer is equipped with Dell TrueMobile™ or some other wireless communication device, please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device. – Additionally, the use of any PED, such as a portable computer, may be prohibited in aircraft during certain critical phases of flight, for example, takeoff and landing. Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use of a PED is allowed. EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at www.dell.com. Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching an unpainted metal surface on the computer’s input/output panel. CAUTION: Safety Instructions (continued)System Information Guide 9 When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector. If you have the computer checked by hand, be sure to have a charged battery available in case you are asked to turn on the computer. • When traveling with the hard drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or paper. If you have the drive checked by hand, be ready to install the drive in the computer. You can put the hard drive through an X-ray security machine, but never put the drive through a metal detector. • When traveling, do not place the computer in overhead storage compartments where it could slide around. Do not drop your computer or subject it to other mechanical shocks. • Protect your computer, battery, and hard drive from environmental hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight. • When you move your computer between environments with very different temperature and/or humidity ranges, condensation may form on or within the computer. To avoid damaging the computer, allow sufficient time for the moisture to evaporate before using the computer. NOTICE: When taking the computer from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the computer to acclimate to room temperature before turning on power. • When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned. • Handle components with care. Hold a component such as a memory module by its edges, not its pins. • When preparing to remove a memory module from the system board or disconnect a device from the computer, turn off the computer, disconnect the AC adapter cable, remove any battery installed in the battery bay or module bay, and then wait 5 seconds before proceeding to help avoid possible damage to the system board.10 System Information Guide www.dell.com | support.euro.dell.com • Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Long-term exposure to moisture can damage the display. Do not use a commercial window cleaner to clean your display. • If your computer gets wet or is damaged, follow the procedures described in "Solving Problems" in your User’s Guide. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information). Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the ergonomic guidelines in the Appendix of your online User’s Guide when setting up and using your computer. This portable computer is not designed for continuous operation as office equipment. For extended use in an office, it is recommended that you connect an external keyboard. When Working Inside Your Computer Before removing or installing memory modules, Mini PCI cards, or modems, perform the following steps in the sequence indicated. NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules, a Mini PCI card, or a modem. NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module, Mini PCI card, or modem to help prevent possible damage to the system board. 1 Shut down your computer and turn off any attached devices. 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock. Also, disconnect any telephone or telecommunication lines from the computer. 3 Remove the main battery from the battery bay and, if necessary, the second battery from the module bay. When Using Your Computer (continued)System Information Guide 11 4 Ground yourself by touching any unpainted metal surface on the back of the computer. While you work, periodically touch the unpainted metal surface to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching any unpainted metal surface on the back of the computer. As you continue to work inside the computer, periodically touch any unpainted metal surface on the back of the computer to remove any static charge your body may have accumulated. You can also take the following steps to prevent damage from electrostatic discharge (ESD): • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the antistatic packing material until you are ready to install the component. Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body. • When transporting a sensitive component, first place it in an antistatic container or packaging. • Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. Battery Disposal Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, see "Removing a Battery" later in this document and "Using a Battery" in your online User’s Guide. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site. When Using Your Computer (continued)12 System Information Guide www.dell.com | support.euro.dell.com Finding Information for Your Computer What are you looking for? Find It Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation Drivers and Utilities CD (also known as the ResourceCD) Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for experienced users or technicians. • How to set up my computer • Warranty Information • Safety Instructions Dell System Information Guide • Express Service Code and Service Tag • Microsoft® Windows® License Label Express Service Code and Product Key Label These labels are located on your computer. • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer Dell Support Website — support.dell.com The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Community Forum — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers, patches, and software updates • Reference — Computer documentation, product specifications, and white papersSystem Information Guide 13 • How to remove and replace parts • How to obtain technical specifications • How to configure system settings • How to troubleshoot and solve problems User’s Guide Windows Help and Support Center 1 Click the Start button and click Help and Support. 2Click User’s and system guides and click User’s guides. Microsoft Windows 2000 Double-click the User’s Guides icon on your desktop. • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. • How to reinstall my operating system Operating System CD After you reinstall your operating system using the Operating System CD, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. The product key for your operating system is located on your computer. What are you looking for? Find It Here or14 System Information Guide www.dell.com | support.euro.dell.com Setting Up Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions at the beginning of this document. 1 Unpack the accessories box. 2 Set aside the contents of the accessories box, which you will need to complete the setup of your computer. The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered. 3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.System Information Guide 15 4 Open the computer display and press the power button to turn on the computer. NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once. power button16 System Information Guide www.dell.com | support.euro.dell.com About Your Computer Front View display touch pad power button keyboard keyboard status lights device status lights speakers touch pad buttons display latchSystem Information Guide 17 Left View Right View PC Card slot infrared sensor audio connectors (2) security cable slot air vents (2) security cable slot module bay device latch release18 System Information Guide www.dell.com | support.euro.dell.com Back View NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the computer before you disconnect an external device. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. USB connectors (2) S-video TV-out connector modem connector (RJ-11) (optional) network connector (RJ-45) video connector parallel connector serial connector AC adapter connector air ventsSystem Information Guide 19 Bottom View fan battery-bay latch release battery charge gauge battery memory module cover hard drive Mini PCI card cover docking device slot device screw slot20 System Information Guide www.dell.com | support.euro.dell.com Removing a Battery For more information about removing the second battery, see "Using the Module Bay" in your online User’s Guide. CAUTION: Before performing these procedures, turn off the computer, disconnect it from the electrical outlet, and disconnect the modem from the telephone wall jack. NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data. 1 Ensure that the computer is turned off, disconnected from an electrical outlet, and disconnected from the telephone wall jack. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.System Information Guide 21 Removing and Installing a Reserve Battery 1 Remove the battery. 2 Remove the reserve battery cover.22 System Information Guide www.dell.com | support.euro.dell.com 3 Pull the reserve battery out of its compartment, and disconnect the cable from the connector. 4 Connect the reserve battery cable to the connector in the reserve battery compartment. reserve battery connector reserve battery cableSystem Information Guide 23 5 Place the reserve battery in the compartment, and replace the reserve battery cover. Installing a Battery Slide the battery into the bay until the latch release clicks. For more information about installing the second battery, see "Using the Module Bay" in your online User’s Guide. Running the Dell Diagnostics The Dell Diagnostics is located on a hidden Diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information). 1 Shut down the computer. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet.24 System Information Guide www.dell.com | support.euro.dell.com 4 Turn on the computer. When the DELL™ logo appears, press immediately. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 5 When the boot device list appears, highlight Diagnostics and press . The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and displays an error message. To stop the assessment and reboot to the operating system, press ; to continue to the next test, press ; to retest the component that failed, press . • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information) before continuing on to the Dell Diagnostics. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 6 Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard drive. 7 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.System Information Guide 25 8 If a problem is encountered during a test, a message appears, displaying the error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Getting Help" in your User’s Guide for the appropriate contact information). NOTE: The Service Tag for your computer is located in the title bar of each screen. 9 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. 10 When the tests are complete, close the test screen to return to the MainMenu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Option Function Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are experiencing. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains your configuration information for all devices from the system setup program, memory, and various internal tests and displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings.26 System Information Guide www.dell.com | support.euro.dell.com Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic environment. Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient the receiving antenna. • Relocate the computer with respect to the receiver. • Move the computer away from the receiver. • Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see "Regulatory Notices" in the Appendix of your online User’s Guide. The sections specific to each regulatory agency provide countryspecific EMC/EMI or product safety information.www.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Systeeminformatiehandleiding Model PP05LOpmerkingen, kennisgevingen en waarschuwingen OPMERKING: Een OPMERKING duidt belangrijke informatie aan voor een beter gebruik van de computer. KENNISGEVING: Een KENNISGEVING duidt mogelijke beschadiging van de hardware of gegevensverlies aan en geeft aan hoe u dergelijke problemen kunt voorkomen. WAARSCHUWING: Een WAARSCHUWING duidt het risico van schade aan eigendommen, lichamelijk letsel of overlijden aan. Afkortingen en acroniemen Raadpleeg de handleiding voor een volledige lijst van afkortingen en acroniemen (afhankelijk van het besturingssysteem dubbelklikt u hiervoor op het pictogram Handleiding op het bureaublad of klikt u op de knop Start en vervolgens op Help and Support Center (Help en ondersteuning) en User and system guides (Gebruikers- en systeemhandleidingen)). Als u een Dell™-computer uit de n-serie hebt aangeschaft, zijn de verwijzingen naar de Microsoft® Windows®-besturingssystemen in dit document niet van toepassing. ____________________ De informatie in dit document kan zonder voorafgaande kennisgeving worden gewijzigd. © 2003 Dell Computer Corporation. Alle rechten voorbehouden. Verveelvoudiging van dit materiaal, op welke wijze dan ook,is alleen toegestaan na uitdrukkelijke, schriftelijke toestemming van Dell Computer Corporation. Handelsmerken in dit document: Dell, het DELL-logo, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex en Latitude zijn handelsmerken van Dell Computer Corporation; Intel, Pentium en Celeron zijn gedeponeerde handelsmerken van Intel Corporation; Microsoft en Windows zijn gedeponeerde handelsmerken van Microsoft Corporation; EMC is een gedeponeerd handelsmerk van EMC Corporation. Andere handelsmerken en handelsnamen die mogelijk in dit document worden gebruikt, dienen ter aanduiding van de rechthebbenden met betrekking tot de merken en namen of ter aanduiding van hun producten. Dell Computer Corporation claimt op geen enkele wijze enig eigendomsrecht ten aanzien van andere handelsmerken of handelsnamen dan haar eigen handelsmerken en handelsnamen. Model PP05L Februari 2003 P/N 1Y369 Rev. A00Inhoud 29 Inhoud WAARSCHUWING: Veiligheidsinstructies . . . . . . . . . . . . 31 Algemeen . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Voeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Batterij . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Luchtverkeer. . . . . . . . . . . . . . . . . . . . . . . . . . 34 EMC-instructies . . . . . . . . . . . . . . . . . . . . . . . . 34 Bij gebruik van de computer . . . . . . . . . . . . . . . . . . . 35 Ergonomische overwegingen bij het werken met de computer . . . . . . . . . . . . . . . . . . . . . . . . 36 De computer openen voor onderhoud . . . . . . . . . . . . . . 36 Bescherming tegen elektrostatische ontlading . . . . . . . . . 37 De batterij verwijderen . . . . . . . . . . . . . . . . . . . . . 38 Informatie over uw computer vinden . . . . . . . . . . . . . . . 39 De computer instellen . . . . . . . . . . . . . . . . . . . . . . . 41 Over de computer . . . . . . . . . . . . . . . . . . . . . . . . . 43 Voorkant. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Zijaanzicht, links . . . . . . . . . . . . . . . . . . . . . . . 44 Zijaanzicht, rechts . . . . . . . . . . . . . . . . . . . . . . . 44 Achterkant . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Onderkant . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Een batterij verwijderen . . . . . . . . . . . . . . . . . . . . . 47 Een reservebatterij verwijderen en installeren . . . . . . . . . . 48 Een batterij installeren . . . . . . . . . . . . . . . . . . . . . . 50 Dell-diagnoseprogramma uitvoeren . . . . . . . . . . . . . . . . 50 Internationale kennisgevingen . . . . . . . . . . . . . . . . . . 5430 InhoudSysteeminformatiehandleiding 31 WAARSCHUWING: Veiligheidsinstructies Volg de onderstaande veiligheidsrichtlijnen om uw eigen veiligheid te garanderen en de computer en werkomgeving te beschermen tegen mogelijke schade. Algemeen • Probeer niet zelf onderhoud te plegen aan de computer, tenzij u een opgeleide servicemonteur bent. Volg altijd de installatie-instructies nauwlettend op. • Als u de netadapter gebruikt in combinatie met een verlengsnoer, moet u erop letten dat het totale stroomverbruik van de producten die u op het verlengsnoer aansluit, niet de maximale stroombelasting van het verlengsnoer overschrijdt. • Duw geen voorwerpen in de lucht- of andere openingen van de computer. Als u dat wel doet, loopt u het risico brand of een elektrische schok te veroorzaken door kortsluiting in de interne onderdelen. • Plaats de computer niet in een omgeving waar weinig lucht beschikbaar is, zoals een draagtas of een gesloten koffer, als de computer is ingeschakeld. Als u dat toch doet, loopt u het risico van brand of beschadiging van de computer. • Plaats de computer niet in de buurt van radiatoren en andere warmtebronnen. Blokkeer nooit de ventilatieopeningen. Leg geen losse papieren onder de computer en plaats de computer niet in een ingesloten ruimte in of tegen de muur, noch op een bed, bank of vloerkleed. • Plaats de netadapter bij het werken met de computer of het opladen van de batterij op een plaats waar voldoende luchtcirculatie is, bijvoorbeeld op een bureau of op de vloer. Dek de netadapter niet af met papier of andere voorwerpen die de koeling belemmeren. Gebruik de netadapter niet terwijl deze zich in een draagtas bevindt. • De netadapter kan bij normaal gebruik van de computer heet worden. Ga tijdens of direct na het gebruik voorzichtig met de adapter om. • Als u de draagbare computer gebruikt, moet u deze niet gedurende langere tijd op de blote huid plaatsen. De oppervlaktetemperatuur van het apparaat stijgt bij normaal gebruik (met name bij het gebruik van wisselstroom). Door langdurig contact met de blote huid kunt u huidirritatie of zelfs brandwonden oplopen. • Gebruik de computer niet op een vochtige plaats, bijvoorbeeld bij een bad, gootsteen of zwembad of in een vochtig souterrain.32 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com • Als de computer is voorzien van een geïntegreerde of optionele (pc-kaart) modem, moet u de modemkabel tijdens onweer loskoppelen om het (geringe) risico van een elektrische schok door blikseminslag via de telefoonlijn te vermijden. • U kunt het risico van elektrische schokken vermijden door tijdens onweer geen kabels aan te sluiten of los te maken, geen onderhoud aan dit product te plegen en het product niet opnieuw te configureren. Gebruik de computer niet tijdens onweer tenzij alle kabels zijn losgemaakt en de computer uitsluitend op batterijen werkt. • Als de computer is voorzien van een modem, moet de modemkabel een minimumgrootte van 26 AWG (American Wire Gauge) hebben en een FCC-compatibele RJ-11 modulaire stekker. • Voordat u de kap voor de geheugenmodule/mini-PCI-kaart/modem onder aan de computer opent, moet u alle kabels uit het stopcontact halen en de telefoonkabel losmaken. • Als de computer een modem-RJ-11-connector en een netwerk-RJ-45-connector heeft, stopt u de telefoonkabel in de RJ-11-connector en niet in de RJ-45-connector (de connectoren lijken op elkaar). • Pc-kaarten kunnen erg warm worden tijdens normaal gebruik. Wees voorzichtig als u na langdurig gebruik van de computer een pc-kaart verwijdert. • Voordat u de computer schoonmaakt, moet u de stekker van de computer uit het stopcontact halen. Maak de computer schoon met een zachte doek die met water vochtig is gemaakt. Gebruik geen vloeibare schoonmaakmiddelen of middelen in een spuitbus. Deze schoonmaakmiddelen kunnen ontvlambare stoffen bevatten. Voeding • Gebruik alleen de door Dell meegeleverde netadapter die is goedgekeurd voor gebruik met deze computer. Als u een andere netadapter gebruikt, kan dit brand of een explosie veroorzaken. • Voordat u de computer op een elektriciteitsbron aansluit, moet u ervoor zorgen dat het voltage van de netadapter overeenkomt met dat van de beschikbare elektriciteitsbron. • U verwijdert de computer van alle stroombronnen door de computer uit te zetten, de netadapter uit het stopcontact te halen en een eventuele batterij te verwijderen uit de batterijhouder of de modulehouder. WAARSCHUWING: Veiligheidsinstructies (vervolg)Systeeminformatiehandleiding 33 • U kunt een elektrische schok voorkomen door de netadapter en de stroomkabels van eventuele randapparatuur aan te sluiten op een geaard stopcontact. Deze stroomkabels kunnen zijn voorzien van een stekker met drie pennen voor de aarding. Gebruik geen adapterstekkers en verwijder de aardingspool niet uit de stekker. Wanneer u een verlengsnoer gebruikt, moet u het juiste type gebruiken (met twee of drie pinnen), dat past op de stroomkabel van de netadapter. • Zorg dat er niets op de stroomkabel van de netadapter ligt en dat niemand op deze kabel kan stappen of erover kan struikelen. • Als u een stekkerdoos gebruikt, moet u voorzichtig zijn als u de stroomkabel van de netadapter in de stekkerdoos steekt. Bij sommige stekkerdozen bestaat het gevaar dat u de stekker op onjuiste wijze aansluit. Het incorrect aansluiten van de stekker kan blijvende schade aan uw computer veroorzaken en leiden tot gevaar voor elektrische schokken of brand. Zorg ervoor dat u de aardingspool van de stekker aansluit op het bijbehorende contactpunt van de stekkerdoos. Batterij • Gebruik alleen Dell™-batterijen die zijn goedgekeurd voor gebruik met deze computer. Als u een ander type gebruikt, kan dit brand of een ontploffing veroorzaken. • Bewaar de batterij van de computer niet in uw broekzak of jaszak, portemonnee of ergens anders waar zich metalen voorwerpen zoals autosleutels of paperclips bevinden. Deze kunnen kortsluiting veroorzaken. Door overmatige stroomafgifte kunnen extreem hoge temperaturen ontstaan die schade aan de batterij of brand en brandwonden kunnen veroorzaken. • Als u de batterij verkeerd gebruikt, kan deze brandgevaar opleveren. Haal de batterij niet uit elkaar. U moet een beschadigde of lekkende batterij met de grootste voorzichtigheid behandelen. Als de batterij is beschadigd, kan er elektrolyt uit de cellen lekken, wat lichamelijk letsel kan veroorzaken. • Houd de batterij buiten bereik van kinderen. • Laat uw computer of batterij nooit in de buurt van een warmtebron liggen, zoals een radiator, open haard, oven, elektrische kachel of andere warmteproducerende apparaten. Stel de computer of batterij ook op geen enkele andere wijze bloot aan temperaturen van meer dan 60°C (140°F). Als batterijcellen overmatig worden verhit, kunnen ze exploderen of kan inhoud wegstromen, waardoor brand kan ontstaan. • Gooi oude batterijen niet weg met het huisvuil en gooi ze niet in vuur. Batterijcellen kunnen exploderen. Volg bij het weggooien van oude batterijen de richtlijnen van de fabrikant of neem contact op met de plaatselijke afvalverwerking voor instructies. Gooi een gebruikte of beschadigde batterij direct weg. WAARSCHUWING: Veiligheidsinstructies (vervolg)34 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com Luchtverkeer • Als u uw Dell-computer meeneemt in het vliegtuig, kunnen bepaalde regels van de luchtvaartmaatschappij van kracht zijn. Het kan bijvoorbeeld verboden zijn in het vliegtuig persoonlijke elektronische apparaten te gebruiken die radiofrequenties of andere elektromagnetische signalen kunnen uitzenden. – Als uw draagbare Dell-computer is voorzien van Dell TrueMobile™ of een ander apparaat voor draadloze communicatie, moet u dit, voordat u aan boord gaat, uitschakelen en alle instructies van het cabinepersoneel omtrent dergelijke apparaten strikt opvolgen. – Bovendien kan het gebruik van dit soort apparaten, zoals een draagbare computer, in vliegtuigen verboden zijn op bepaalde momenten tijdens de vlucht, zoals tijdens de start en de landing. Sommige luchtvaartmaatschappijen bepalen dat op geen enkel moment onder een vlieghoogte van 3.050 m (10.000 voet) gebruik mag worden gemaakt van persoonlijke elektronische apparaten. Volg de instructies van de luchtvaartmaatschappij met betrekking tot het gebruik van elektronische apparaten strikt op. EMC-instructies Wanneer u afgeschermde signaalkabels gebruikt, bent u er zeker van dat de juiste EMC-classificatie voor de bedoelde omgeving wordt gehandhaafd. Voor parallelle printers is een speciale kabel verkrijgbaar bij Dell. U kunt deze kabel bij Dell bestellen via de website op www.dell.com. Door statische elektriciteit kunnen de elektronische onderdelen in de computer beschadigd raken. U kunt beschadiging ten gevolge van statische elektriciteit voorkomen door de statische elektriciteit in uw lichaam te ontladen voordat u elektronische onderdelen van de computer (zoals een geheugenmodule) aanraakt. U doet dit door eerst een ongeverfd metalen oppervlak op het I/Opaneel van de computer aan te raken. WAARSCHUWING: Veiligheidsinstructies (vervolg)Systeeminformatiehandleiding 35 Bij gebruik van de computer Neem de volgende veiligheidsmaatregelen in acht om schade aan de computer te voorkomen. • Als u de computer voorbereidt op gebruik, moet u deze op een effen oppervlak plaatsen. • Check bij een vliegreis de computer niet als bagage in. De computer kan zonder enig bezwaar door de röntgencontrole, maar niet langs de metaaldetector. Als u de computer als handbagage meeneemt, moet u ervoor zorgen dat de batterij is opgeladen voor het geval u wordt gevraagd de computer aan te zetten. • Als u de computer meeneemt op reis en u hebt de vaste schijf uit de computer verwijderd, moet u het schijfstation in niet-geleidend materiaal, zoals een doek of papier, verpakken. Als u het station als handbagage meeneemt, moet u dat op verzoek in de computer kunnen installeren. De vaste schijf kan zonder enig bezwaar door de röntgencontrole, maar niet langs de metaaldetector. • Plaats de computer niet in de bagageruimte boven u. Tijdens de vliegreis kan de computer gaan schuiven. Laat de computer niet vallen en stel het apparaat niet bloot aan mechanische schokken. • Bescherm de computer, batterij en vaste schijf tegen vuil, stof, voedsel, vloeistoffen, bijzonder hoge of lage temperaturen en leg deze niet in de zon. • Als u de computer naar verschillende omgevingen verplaatst met verschillende temperaturen en/of vochtigheidsgraden, kan zich condensatie voordoen op of in de computer. U voorkomt beschadiging van de computer door voldoende tijd te nemen voor het verdampen van het vocht voordat u de computer gebruikt. KENNISGEVING: Als u de computer van een omgeving met een lage temperatuur naar een omgeving met een hogere temperatuur brengt of andersom, moet u de computer aan de kamertemperatuur laten wennen voordat u deze aanzet. • Maak een kabel los door aan de connector of aan het beugeltje voor trekontlasting te trekken en niet aan de kabel zelf. Als u de kabel uit de connector trekt, moet u ervoor zorgen dat u de connector recht uit de aansluiting trekt zodat de pinnen van de connector niet verbuigen. Als u een kabel aansluit, moet u beide connectoren op de juiste manier in de aansluiting steken. • Hanteer alle onderdelen met zorg. Houd onderdelen, zoals een geheugenmodule, vast aan de randen en niet aan de pennen. • Als u een geheugenmodule uit de systeemkaart wilt verwijderen of een apparaat wilt loskoppelen van de computer, moet u de computer uitzetten, de netadapterkabel losmaken, een eventuele batterij verwijderen uit de batterijhouder of de modulehouder en vervolgens 5 seconden wachten voordat u verdergaat, zodat eventuele schade aan de systeemkaart wordt voorkomen.36 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com • U kunt het beeldscherm reinigen met een schone, zachte doek en water. Breng water aan op de doek en wrijf vervolgens met de doek in één richting over het scherm, van boven naar beneden. Verwijder vocht zo snel mogelijk van het beeldscherm en houd het beeldscherm droog. Te lange blootstelling aan vocht kan het beeldscherm beschadigen. Gebruik geen reinigingsmiddel voor glas om het beeldscherm te reinigen. • Als de computer nat of beschadigd is, moet u de procedures volgen die staan beschreven in het gedeelte "Problemen met de computer oplossen" in de handleiding. Als u, nadat u deze procedures hebt gevolgd, vaststelt dat uw computer niet correct functioneert, kunt u contact opnemen met Dell (zie "Help opvragen" in de handleiding voor de juiste contactgegevens). Ergonomische overwegingen bij het werken met de computer WAARSCHUWING: Onjuist of langdurig gebruik van het toetsenbord kan leiden tot lichamelijk ongemak en zelfs letsel. WAARSCHUWING: Langdurig naar het beeldscherm of de externe monitor kijken, kan tot vermoeidheid van de ogen leiden. Houd u aan de ergonomische richtlijnen in het appendix van de on line handleiding voor comfortabel en efficiënt werken als u de computer opstelt en gaat gebruiken. Dit is een draagbare computer die niet is ontwikkeld voor continu gebruik als kantoorapparatuur. Bij langdurig gebruik op een kantoor, wordt u aangeraden een extern toetsenbord aan te sluiten. De computer openen voor onderhoud Voordat u geheugenmodules, mini-PCI-kaarten of modems verwijdert of installeert, moet u de volgende stappen in de aangegeven volgorde uitvoeren. KENNISGEVING: U moet de computer alleen openmaken als u een geheugenmodule, een miniPCI-kaart of een modem installeert. Bij gebruik van de computer (vervolg)Systeeminformatiehandleiding 37 KENNISGEVING: Voordat u een apparaat loskoppelt of een geheugenmodule, mini-PCI-kaart of een modem verwijdert, moet u 5 seconden wachten nadat u de computer hebt uitgezet om eventuele schade aan de systeemkaart te voorkomen. 1 Schakel de computer en eventueel aangekoppelde apparaten uit. 2 Haal de stekkers van de computer en apparatuur uit het stopcontact om lichamelijk letsel of schokken te voorkomen. Koppel tevens eventuele telefoon- of telecommunicatielijnen los van de computer. 3 Haal de hoofdbatterij uit de batterijhouder en, indien nodig, de tweede batterij uit de modulaire houder. 4 Zorg dat u bent geaard door het ongeverfde metalen oppervlak aan de achterkant van de computer aan te raken. Raak tijdens het werken zo nu en dan het ongeverfde metalen oppervlak aan om eventuele statische elektriciteit te ontladen die de interne onderdelen zou kunnen beschadigen. Bescherming tegen elektrostatische ontlading Door statische elektriciteit kunnen de elektronische onderdelen in de computer beschadigd raken. U kunt beschadiging ten gevolge van statische elektriciteit voorkomen door de statische elektriciteit in uw lichaam te ontladen voordat u elektronische onderdelen van de computer (zoals een geheugenmodule) aanraakt. U doet dit door een ongeverfd metalen oppervlak aan de achterkant van de computer aan te raken. Als u aan de interne onderdelen van de computer werkt, moet u zo nu en dan een ongeverfd metalen oppervlak aan de achterkant van de computer aanraken om eventuele statische elektriciteit in uw lichaam te ontladen. Bij gebruik van de computer (vervolg)38 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com U kunt ook de volgende voorzorgsmaatregelen nemen om beschadiging ten gevolge van elektrostatische ontlading (ESD) te voorkomen: • Als u een voor statische elektriciteit gevoelig onderdeel uit de verpakking haalt, moet u het onderdeel in de antistatische verpakking laten totdat u het onderdeel gaat installeren. Voordat u het onderdeel uit de antistatische verpakking haalt, moet u eerst de statische elektriciteit in uw lichaam ontladen. • Als u een gevoelig onderdeel wilt vervoeren, moet u dat in een antistatische verpakking plaatsen. • Hanteer alle gevoelige onderdelen alleen in een ruimte die vrij is van statische elektriciteit. Gebruik, indien mogelijk, antistatische matten voor vloer en werkbank. De batterij verwijderen De computer maakt gebruik van een lithiumion-batterij. Raadpleeg "Een batterij verwijderen" verderop in dit document en "Een batterij gebruiken" in de on line handleiding voor aanwijzingen bij het vervangen van de lithiumion-batterij. Gooi oude batterijen niet weg met het huisvuil. Lever ze in bij een chemokar of neem contact op met het plaatselijke afvalverwerkingsbedrijf voor het dichtstbijzijnde adres waar u batterijen kunt inleveren. Bij gebruik van de computer (vervolg)Systeeminformatiehandleiding 39 Informatie over uw computer vinden Waar bent u naar op zoek? Hier kunt u het vinden • Een diagnoseprogramma voor de computer • Stuurprogramma's voor de computer • Documentatie voor de computer • Documentatie voor een apparaat De cd Drivers and Utilities (Stuur- en hulpprogramma's) (ook wel de ResourceCD of bron-cd genoemd) Documentatie en stuurprogramma’s zijn al op de computer geïnstalleerd als deze door Dell is geleverd. U kunt deze cd gebruiken voor het opnieuw installeren van stuurprogramma’s, het uitvoeren van diagnostische hulpprogramma’s en het lezen van documentatie. De cd kan readme-bestanden (leesmijbestanden) bevatten met de meest recente updates over technische wijzigingen aan de computer, of geavanceerd technisch referentiemateriaal voor ervaren gebruikers of technici. • De computer instellen • Informatie omtrent garantie • Veiligheidsinstructies Dell-systeeminformatiehandleiding • Express Service Code en servicelabel • Microsoft® Windows®-licentielabel Express Service Code en productcodelabel Deze labels bevinden zich op de computer.40 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com • De meest recente stuurprogramma's voor de computer • Antwoorden op vragen op het gebied van technische diensten en ondersteuning • On line discussies met andere gebruikers en technische ondersteuning • Documentatie voor de computer Dell-website voor ondersteuning — support.dell.com De Dell Support-website biedt verschillende on line hulpprogramma's, waaronder: • Solutions (Oplossingen) — hints en tips voor het oplossen van problemen, artikelen van technici en on line cursussen • Community Forum (Community-forum) — on line discussies met andere gebruikers van Dell-producten • Upgrades — upgrade-informatie voor onderdelen zoals het geheugen, de vaste schijf en het besturingssysteem. • Customer Care (Klantenzorg) — contactinformatie, een statusoverzicht van bestellingen, informatie over garantie en reparaties • Downloads — stuurprogramma's, patches en software-updates • Reference (Naslag) — computerdocumentatie, productspecificaties en andere documenten • Onderdelen verwijderen en vervangen • Technische specificaties verkrijgen • Systeeminstellingen configureren • Problemen vaststellen en oplossen Handleiding Help en ondersteuning van Windows 1Klik op de knop Start en klik vervolgens op Help and Support (Help en ondersteuning). 2Klik op User’s and system guides(Gebruikers- en systeemhandleidingen) en op User’s guides (Gebruikershandleidingen). Microsoft Windows 2000 Dubbelklik op het pictogram Handleiding op het bureaublad van de computer. • Met Windows XP werken • Documentatie voor de computer • Documentatie voor apparaten (zoals een modem) Help en ondersteuning van Windows 1Klik op de knop Start en klik vervolgens op Help and Support (Help en ondersteuning). 2 Geef met een of meer woorden een beschrijving van het probleem en klik vervolgens op het pijlpictogram. 3Klik op het onderwerp dat uw probleem beschrijft. 4Volg de instructies op het scherm. Waar bent u naar op zoek? Hier kunt u het vindenSysteeminformatiehandleiding 41 De computer instellen WAARSCHUWING: Volg de veiligheidsinstructies aan het begin van dit document voordat u met een van de procedures in dit gedeelte begint. 1 Haal de onderdelen uit de accessoiredoos. 2 Leg de onderdelen terzijde. U hebt deze nodig om het instellen van de computer te kunnen voltooien. De accessoiredoos bevat tevens gebruikersdocumentatie en eventuele software of extra hardware die u hebt besteld (zoals pc-kaarten, stations of batterijen). • Het besturingssysteem opnieuw installeren Cd Operating System (Besturingssysteem) Nadat u het besturingssysteem opnieuw hebt geïnstalleerd met de cd Operating System (Besturingssysteem), gebruikt u de cd Drivers and Utilities (Stuur- en hulpprogramma’s) om de stuurprogramma’s voor de apparaten die bij de computer zijn geleverd, opnieuw te installeren. De productcode voor uw besturingssysteem bevindt zich op uw computer. Waar bent u naar op zoek? Hier kunt u het vinden of42 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com 3 Sluit de netadapter aan op de connector van de computer en de netspanning. 4 Open het display van de computer en druk op de Aan/uit-knop om de computer in te schakelen. OPMERKING: Sluit de computer pas op het dockingstation aan nadat de computer eerst ten minste eenmaal aan en uit is gezet. aan/uit-knopSysteeminformatiehandleiding 43 Over de computer Voorkant beeldscherm touchpad aan/uit-knop toetsenbord statuslampjes toetsenbord statuslampjes apparaat luidsprekers touchpadknoppen schuifje van beeldscherm44 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com Zijaanzicht, links Zijaanzicht, rechts pc-kaartsleuf infraroodsensor audioconnectoren (2) sleuf voor beveiligingskabel luchtopeningen (2) sleuf voor beveiligingskabel modulehouder apparaatschuifjeSysteeminformatiehandleiding 45 Achterkant KENNISGEVING: Wacht 5 seconden na het uitschakelen van de computer met het loskoppelen van een extern apparaat. Doet u dat niet, dan loopt u het risico de computer te beschadigen. WAARSCHUWING: Blokkeer de luchtopeningen niet, duw er geen voorwerpen in en zorg dat er zich geen stof in ophoopt. Plaats de computer niet in een omgeving waar weinig lucht beschikbaar is, zoals een gesloten koffer, als de computer is ingeschakeld. Als u dat toch doet, loopt u het risico van brand of beschadiging van de computer. USB-connectoren (2) connector voor S-video tv-uitgang modemconnector (RJ-11) (optioneel) netwerkconnector (RJ-45) videoconnector parallelle connector seriële connector connector voor netadapter luchtopeningen46 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com Onderkant ventilator ontgrendelingsschuifje van batterijhouder batterijoplaadmeter batterij geheugenmodulekap vaste schijf mini-PCIkaartkap sleuf voor dockingstation sleuf voor apparaatschroefSysteeminformatiehandleiding 47 Een batterij verwijderen Raadpleeg "Using the Module Bay" (De modulehouder gebruiken) in de on line handleiding voor meer informatie over het verwijderen van de tweede batterij. WAARSCHUWING: Voordat u deze handelingen uitvoert, moet u de computer uitschakelen, de stekkers uit het stopcontact halen en de modem loskoppelen van de telefoonaansluiting. KENNISGEVING: Als u de computer in de modus Stand-by hebt geplaatst, hebt u 90 seconden de tijd om de batterij te vervangen, voordat de computer wordt uitgeschakeld en nietopgeslagen gegevens verloren gaan. 1 Zorg dat de computer is uitgeschakeld, dat de stekkers uit het stopcontact zijn en dat de modem is losgekoppeld van de telefoonaansluiting. 2 Als de computer is aangesloten op een dockingstation, koppelt u het dockingstation los. Raadpleeg de documentatie bij het dockingstation voor instructies over het loskoppelen. 3 Open het ontgrendelingsschuifje van de batterijhouder aan de onderkant van de computer en verwijder de batterij uit de houder.48 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com Een reservebatterij verwijderen en installeren 1 Verwijder de batterij. 2 Verwijder het ontgrendelingsschuifje van de reservebatterij.Systeeminformatiehandleiding 49 3 Verwijder de reservebatterij uit het compartiment en haal de kabel uit de connector. 4 Sluit de kabel van de reservebatterij aan op de connector in het compartiment voor de reservebatterij. reservebatterij connector kabel van reservebatterij50 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com 5 Plaats de reservebatterij in het compartiment en plaats het ontgrendelingsschuifje voor de reservebatterij terug. Een batterij installeren Schuif de nieuwe batterij in de batterijhouder tot het schuifje vastklikt. Raadpleeg "Using the Module Bay" (De modulehouder gebruiken) in de on line handleiding voor meer informatie over het installeren van de tweede batterij. Dell-diagnoseprogramma uitvoeren Het Dell-diagnoseprogramma bevindt zich op een verborgen partitie op de vaste schijf. OPMERKING: Als op uw computer geen beeld kan worden weergegeven, neemt u contact op met Dell (raadpleeg "Help opvragen" in de handleiding voor de juiste contactinformatie). 1 Sluit de computer af. 2 Als de computer is aangesloten op een dockingstation, koppelt u het dockingstation los. Raadpleeg de documentatie bij het dockingstation voor instructies over het loskoppelen. 3 Steek de stekker van de computer in het stopcontact.Systeeminformatiehandleiding 51 4 Zet de computer aan. Druk zodra het DELL™-logo wordt weergegeven onmiddellijk op . OPMERKING: Als een bericht wordt weergegeven dat geen partitie is aangetroffen met het Dell-diagnoseprogramma, voert u het diagnoseprogramma uit vanaf de cd Drivers and Utilities (Stuur- en hulpprogramma's). Als u te lang hebt gewacht en het Microsoft® Windows®-logo wordt weergegeven, moet u wachten tot u het bureaublad van Windows ziet. Sluit de computer vervolgens af en probeer het opnieuw. 5 Selecteer in de lijst met opstartapparaten Diagnostics (Diagnoseprogramma) en druk op . Op de computer wordt nu de Pre-boot System Assessment (systeemanalyse) uitgevoerd. Dit is een aantal diagnoseprogramma's waarmee controles worden uitgevoerd op het moederbord, het toetsenbord, de vaste schijf en het beeldscherm. • Beantwoord tijdens de analyse eventuele vragen die worden gesteld. • Als er een fout wordt gedetecteerd, stopt de computer en verschijnt een foutbericht. Druk op om de analyse te onderbreken en het besturingssysteem op te starten. Druk op om naar de volgende test te gaan. Druk op om het onderdeel dat niet juist werkt opnieuw te testen. • Als er tijdens de Pre-boot System Assessment fouten worden aangetroffen, kunt u de foutcode(s) opschrijven en contact opnemen met Dell (zie "Help opvragen" in de handleiding voor de juiste contactinformatie) voordat u doorgaat met de Dell Diagnostics (Dell-diagnostiek). Als de Pre-boot System Assessment succesvol wordt voltooid, ziet u de melding Booting Dell Diagnostic Utility Partition (Opstarten vanaf partitie met Dell-diagnoseprogramma). Druk op een willekeurige toets om door te gaan. 6 Druk op een willekeurige toets om de Dell Diagnostics (Dell-diagnostiek) uit te voeren vanaf de partitie van de vaste schijf met het Dell-diagnoseprogramma.52 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com 7 Nadat het Dell-diagnoseprogramma is geladen en het scherm met het hoofdmenu wordt weergegeven, klikt u op de knop voor de gewenste optie. 8 Als tijdens het uitvoeren van een test een probleem wordt aangetroffen, wordt een bericht weergegeven met de foutcode en een beschrijving van het probleem. Noteer de foutcode en de beschrijving van het probleem en volg de instructies op het scherm. Als u de foutconditie niet kunt verhelpen, kunt u contact opnemen met Dell (zie "Help opvragen'' in de handleiding voor de juiste contactinformatie). OPMERKING: Op de titelbalk van elk scherm ziet u het servicelabel voor uw computer. Optie Functie Snelle test Hiermee wordt een snelle test uitgevoerd van apparaten. Deze test neemt doorgaans tien tot twintig minuten in beslag. Er is geen interactie vereist. Als u de snelle test eerst uitvoert, vergroot u de kans om het probleem snel op te sporen. Uitgebreide test Hiermee wordt een grondige controle van apparaten uitgevoerd. Deze test neemt doorgaans een uur of langer in beslag. U moet af en toe vragen beantwoorden. Aangepaste test Hiermee kunt u een bepaald apparaat testen. U kunt de uit te voeren tests aanpassen. Symptomenstructuur Hier vindt u de meest voorkomende symptomen. U kunt hier een test kiezen op basis van de symptomen van het aangetroffen probleem.Systeeminformatiehandleiding 53 9 Wanneer u een test uitvoert van de optie Custom Test (Aangepaste test) of Symptom Tree (Symptomenstructuur), kunt u voor meer informatie over de test op een van de tabbladen klikken die in de volgende tabel worden beschreven. 10 Als de tests zijn uitgevoerd, sluit u het testvenster om terug te keren naar het scherm met het hoofdmenu. Als u het Dell-diagnoseprogramma wilt afsluiten en de computer opnieuw wilt opstarten, sluit u het scherm met het hoofdmenu. Tabblad Functie Results (Resultaten) Hier worden de resultaten van de test weergegeven, samen met eventuele foutcondities die zijn aangetroffen. Errors (Fouten) Hier worden aangetroffen foutcondities, foutcodes en probleembeschrijvingen weergegeven. Help Hier wordt de test beschreven en worden eventuele vereisten voor het uitvoeren van de test vermeld. Configuration (Configuratie) Hier wordt de hardwareconfiguratie beschreven voor het geselecteerde apparaat. Het Dell-diagnoseprogramma verkrijgt de configuratiegegevens voor alle apparaten van het Setupprogramma van het systeem, het geheugen en verschillende interne tests. Deze gegevens worden weergegeven in het linkerdeelvenster van het scherm. Mogelijk worden in het apparaatoverzicht niet de namen van alle onderdelen weergegeven die zijn geïnstalleerd in of aangesloten op de computer. Parameters Hiermee kunt u de test aanpassen door de testinstellingen te wijzigen.54 Systeeminformatiehandleiding www.dell.com | support.euro.dell.com Internationale kennisgevingen Elektromagnetische storingen (EMI) zijn in de vrije ruimte uitgestraalde of langs elektriciteits- of signaalkabels geleide emissiesignalen die de goede werking van radionavigatiediensten of andere veiligheidsdiensten in gevaar brengen, de kwaliteit van een gemachtigde radiocommunicatiedienst ernstig aantasten of deze dienst hinderen of herhaaldelijk onderbreken. Radiocommunicatiediensten omvatten, maar zijn niet beperkt tot, commerciële uitzendingen via AM/FM-radio, televisie-uitzendingen, mobiele diensten, radar, luchtverkeer, semafoons en persoonlijke communicatiediensten. Deze gemachtigde diensten dragen samen met apparaten die onopzettelijk straling veroorzaken, waaronder digitale apparaten zoals computersystemen, bij aan de elektromagnetische omgeving. Met elektromagnetische compatibiliteit (EMC) wordt het vermogen van elektronische apparatuur aangeduid om probleemloos in een elektronische omgeving te kunnen functioneren. Hoewel deze computer conform de door de overheid voorgeschreven EMI-limieten is ontworpen en goedgekeurd, bestaat er geen zekerheid dat zich geen storingen zullen voordoen in een bepaalde installatie. Als door deze apparatuur radiocommunicatiediensten worden gestoord, hetgeen u kunt vaststellen door de apparatuur uit te schakelen en vervolgens weer in te schakelen, kunt u de storing als volgt proberen op te heffen: • Richt de ontvangstantenne een andere kant op. • Verplaats de computer ten opzichte van de ontvanger. • Zet de computer verder af van de ontvanger. • Sluit het netsnoer van de computer aan op een ander stopcontact, zodat de computer en de ontvanger niet op dezelfde groep zijn aangesloten. Raadpleeg zo nodig een medewerker van de technische ondersteuningsafdeling van Dell of een ervaren radio- of televisiereparateur voor aanvullend advies. Raadpleeg "Internationale kennisgevingen" in de bijlage van de on line handleiding. In de gedeelten die specifiek zijn voor elke regelgevende instantie, vindt u landspecifieke informatie over EMC/EMI en productbeveiliging.www.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Guide d'informations du système Modèle PP05LRemarques, avis et précautions REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur. AVIS : Un AVIS vous avertit d'un risque de dommage matériel ou de perte de données et vous indique comment éviter le problème. PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle ou de mort. Abréviations et acronymes Pour obtenir une liste complète des abréviations et des acronymes, reportez-vous au Guide d'utilisation. En fonction du système d'exploitation installé sur votre ordinateur, double-cliquez sur l'icône User's Guide (Guide d'utilisation) située sur le bureau ou cliquez sur le bouton Start (Démarrer) et cliquez successivement sur Help and Support Center (Aide et support) et User and system guides (Guides de l'utilisateur et du système). Si vous avez acheté un ordinateur Dell™ série n, aucune des références faites dans ce document aux systèmes d'exploitation Microsoft® Windows® n'est applicable. ____________________ Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2003 Dell Computer Corporation. Tous droits réservés. Toute reproduction sous quelque forme que ce soit sans l'autorisation écrite de Dell Computer Corporation est strictement interdite. Marques utilisées dans ce texte : Dell, le logo DELL, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex et Latitude sont des marques de Dell Computer Corporation ; Intel, Pentium et Celeron sont des marques déposées de Intel Corporation ; Microsoft et Windows sont des marques déposées de Microsoft Corporation ; EMC est une marque déposée de EMC Corporation. D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Computer Corporation dénie tout intérêt propriétaire aux marques et aux noms commerciaux autres que les siens. Modèle PP05L Février 2003 P/N 1Y369 Rév. A00Sommaire 57 Sommaire PRÉCAUTION : Instructions de sécurité . . . . . . . . . . . . . 59 Généralités . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Alimentation . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Batterie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Voyage en avion . . . . . . . . . . . . . . . . . . . . . . . . . 62 Instructions CEM . . . . . . . . . . . . . . . . . . . . . . . . 62 Lors de l'utilisation de votre ordinateur . . . . . . . . . . . . . . 63 Précautions ergonomiques. . . . . . . . . . . . . . . . . . . . 64 Manipulation de l'intérieur de votre ordinateur . . . . . . . . . 64 Protection contre les décharges électrostatiques . . . . . . . . . 65 Mise au rebut de la batterie . . . . . . . . . . . . . . . . . . . 65 Trouver des informations relatives à votre ordinateur . . . . . . . 66 Configuration de votre ordinateur . . . . . . . . . . . . . . . . . 68 À propos de votre ordinateur . . . . . . . . . . . . . . . . . . . . 70 Vue avant . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Vue du côté gauche . . . . . . . . . . . . . . . . . . . . . . . 71 Vue du côté droit . . . . . . . . . . . . . . . . . . . . . . . . 71 Vue arrière . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Vue du dessous . . . . . . . . . . . . . . . . . . . . . . . . . 73 Retrait d'une batterie . . . . . . . . . . . . . . . . . . . . . . . . 74 Retrait et installation d'une batterie de réserve . . . . . . . . . . 75 Installation d'une batterie . . . . . . . . . . . . . . . . . . . . . 77 Exécution des Diagnostics Dell . . . . . . . . . . . . . . . . . . . 78 Réglementations . . . . . . . . . . . . . . . . . . . . . . . . . . 8158 SommaireGuide d'informations du système 59 PRÉCAUTION : Instructions de sécurité Pour votre sécurité et pour protéger votre ordinateur et votre environnement de travail contre d'éventuels dommages, respectez les consignes ci-dessous. Généralités • Ne tentez pas d'assurer vous-même l'entretien de votre ordinateur à moins que vous ne soyez un technicien de maintenance qualifié. Suivez toujours scrupuleusement les instructions d'installation. • Si vous raccordez une rallonge à votre adaptateur CA/CC, assurez-vous que l'intensité totale du courant drainé par tous les appareils raccordés à cette rallonge ne dépasse pas la limite de cette dernière. • N'introduisez pas d'objets dans les orifices de ventilation ou autres ouvertures de votre ordinateur. Cela risquerait de provoquer un incendie ou un choc électrique dû à un court-circuit des composants internes. • Ne placez pas l'ordinateur dans un environnement peu aéré, tel qu'une sacoche de transport, une mallette fermée, lorsque celui-ci fonctionne. Ceci risque d'endommager l'ordinateur ou de provoquer un incendie. • Conservez votre ordinateur à distance des radiateurs et sources de chaleur. De même, ne bloquez pas les orifices d'aération. Évitez de placer des papiers volants sous votre ordinateur ; ne placez pas votre ordinateur dans une unité murale fermée ou sur un lit, un canapé ou un tapis. • Placez l'adaptateur CA/CC dans une zone aérée, comme sur un bureau ou sur le sol, lorsqu'il est utilisé pour alimenter l'ordinateur ou pour charger la batterie. Ne recouvrez pas l'adaptateur CA/CC de papiers ou autres objets susceptibles d'entraver le refroidissement. De même, n'utilisez pas l'adaptateur CA/CC dans une mallette de transport. • L'adaptateur CA/CC risque de chauffer lorsque vous utilisez votre ordinateur. Faites donc très attention lorsque vous manipulez l'adaptateur pendant ou après son fonctionnement. • Ne laissez pas votre ordinateur portable en marche pendant une période prolongée si la base est directement en contact avec la peau. La température augmente sur la surface de la base pendant le fonctionnement normal de l'ordinateur (notamment s'il est alimenté par le secteur). Le contact prolongé avec la peau peut provoquer inconfort ou brûlure. • N'utilisez pas votre ordinateur dans un environnement exposé à l'eau, par exemple près d'une baignoire, d'un évier, d'une piscine ou dans un sous-sol humide. • Si votre ordinateur comprend un modem intégré ou optionnel (carte PC), débranchez le modem de la ligne téléphonique à l'approche d'un orage électrique afin d'éviter le risque très faible de choc électrique causé par un éclair et transmis par la ligne téléphonique.60 Guide d'informations du système www.dell.com | support.euro.dell.com • Pour réduire le danger lié à un choc électrique, n'effectuez aucun branchement ou débranchement pendant un orage électrique, ni aucune opération de maintenance ou de reconfiguration de ce produit. N'utilisez jamais l'ordinateur pendant un orage électrique, sauf si tous les câbles ont été déconnectés et si l'ordinateur est alimenté par la batterie. • Si votre ordinateur comprend un modem, le câble utilisé avec le modem doit avoir une taille minimale de 26 AWG (American wire gauge) et une fiche modulaire RJ-11 conforme à la norme FCC. • Avant d'ouvrir le couvercle du module de mémoire, de la carte Mini PCI ou du modem au bas de l'ordinateur, déconnectez tous les câbles de leur source d'alimentation et débranchez le câble téléphonique. • Si votre ordinateur dispose d'un connecteur modem RJ-11 et d'un connecteur réseau RJ-45 (ces deux connecteurs se ressemblent), branchez le câble téléphonique dans le connecteur RJ11 et non pas dans le connecteur RJ45. • Les cartes PC peuvent beaucoup chauffer en fonctionnement normal. Faites donc très attention lorsque vous les retirez après une utilisation prolongée. • Débranchez l'ordinateur de la prise électrique avant de le nettoyer. Nettoyez votre ordinateur avec un tissu doux et humidifié avec de l'eau. N'utilisez pas de liquide ni d'aérosol nettoyants, ceux-ci peuvent contenir des substances inflammables. Alimentation • N'utilisez que l'adaptateur CA/CC agréé pour être utilisé avec cet ordinateur. L'utilisation d'un autre adaptateur CA/CC peut provoquer un incendie ou une explosion. • Avant de raccorder l'ordinateur à une source d'alimentation électrique, assurez-vous que la fréquence et la tension du secteur sont compatibles avec la tension d'entrée de l'adaptateur CA/CC. • Pour mettre l'ordinateur totalement hors tension, éteignez-le, retirez sa batterie, débranchez l'adaptateur CA/CC de la prise de courant et retirez toutes les batteries de la baie de batterie ou de la baie modulaire. • Pour prévenir les risques d'électrocution, branchez les câbles de l'adaptateur CA/CC et des périphériques sur des sources d'alimentation électriques correctement reliées à la terre. Il se peut que ces câbles d'alimentation soient équipés de prises à trois broches afin de fournir une mise à la terre. N'utilisez pas les fiches intermédiaires ou ne retirez pas la broche de masse d'un câble. Si vous utilisez une rallonge électrique, veillez à ce qu'elle comporte des prises à deux ou trois broches, afin de pouvoir la raccorder au câble d'alimentation de l'adaptateur CA/CC. PRÉCAUTION : Instructions de sécurité (suite)Guide d'informations du système 61 • Assurez-vous que rien ne repose sur le câble d'alimentation de l'adaptateur CA/CC et que ce câble n'est pas placé dans un endroit où l'on pourrait marcher ou trébucher dessus. • Si vous utilisez une barrette d'alimentation, soyez prudent lorsque vous raccordez le câble d'alimentation de l'adaptateur CA/CC à la barrette d'alimentation. Certaines barrettes d'alimentation peuvent ne pas empêcher l'insertion d'une prise de façon incorrecte. L'insertion incorrecte de la prise de courant peut provoquer un dommage irréparable sur votre ordinateur, ainsi qu'un risque de choc électrique et/ou d'incendie. Assurez-vous que le contact de mise à la terre de la prise de courant est inséré dans le contact de mise à la terre correspondant de la rampe d'alimentation. Batterie • N'utilisez que le module de batteries Dell™ agréé pour être utilisé avec cet ordinateur. L'utilisation d'autres types de modules peut présenter un risque d'incendie ou d'explosion. • Ne transportez pas de batterie dans votre poche, sac à main ou autre conteneur où des objets métalliques (comme des clés de voiture ou des trombones) pourraient court-circuiter les bornes de la batterie. L'excès de flux de courant qui en résulterait pourrait entraîner des températures extrêmement élevées et provoquer ainsi des dommages sur la conception de la batterie ou provoquer une flamme ou des brûlures. • La batterie représente un danger de brûlure si vous la manipulez de façon incorrecte. Ne démontez pas la batterie. Manipulez les batteries endommagées ou percées avec une extrême précaution. Lorsqu'une batterie est endommagée, des électrolytes peuvent fuir des cellules et provoquer des dommages corporels. • Conservez la batterie hors de portée des enfants. • Ne rangez pas et ne laissez pas votre ordinateur ou votre batterie près d'une source de chaleur telle qu'un radiateur, une cheminée, un poêle, un chauffage électrique, ou tout autre appareil générateur de chaleur et ne l'exposez pas à des températures supérieures à 60 °C (140 °F). Lorsque les batteries atteignent une température excessive, les cellules de la batterie peuvent exploser ou imploser, représentant alors un risque d'incendie. • Ne jetez pas la batterie de votre ordinateur au feu ni avec les ordures ménagères. Les cellules de la batterie risquent d'exploser. Débarrassez-vous de la batterie usagée selon les instructions du fabricant ou contactez votre entreprise locale de ramassage des ordures afin de connaître les instructions de mise au rebut. Débarrassez-vous rapidement d'une batterie usagée ou endommagée. PRÉCAUTION : Instructions de sécurité (suite)62 Guide d'informations du système www.dell.com | support.euro.dell.com Voyage en avion • Les réglementations de certaines administrations fédérales d'aviation et/ou les restrictions propres à chaque compagnie aérienne peuvent s'appliquer au fonctionnement de votre ordinateur Dell pendant que vous voyagez à bord d'un avion. Par exemple, ces réglementations/restrictions peuvent interdire l'utilisation de tout appareil électronique personnel ayant la capacité de transmettre intentionnellement des fréquences radio ou d'autres signaux électromagnétiques au cours d'un vol aérien. – Afin de respecter au mieux ces instructions, si votre ordinateur portable Dell est équipé de Dell TrueMobile™ ou d'autres dispositifs de communication sans fil, veuillez désactiver votre appareil avant de monter à bord de l'avion et suivre les instructions qui sont fournies par le personnel à bord concernant l'utilisation de ce type d'appareils. – En outre, l'utilisation d'appareils électroniques personnels, comme un ordinateur portable, peut être interdite pendant certaines phases critiques du vol, par exemple pendant le décollage et l'atterrissage. Certaines compagnies aériennes déterminent parfois la phase critique à n'importe quel moment du vol, dans la mesure où l'avion vole au-dessous de 3 050 m (10 000 pieds). Veuillez suivre les instructions propres à la compagnie aérienne quant à l'autorisation d'utiliser un appareil électronique personnel. Instructions CEM L'utilisation de câbles blindés permet de rester dans la classification EMC pour l'environnement prévu. Dell propose un câble pour les imprimantes utilisant le port parallèle. Si vous le souhaitez, vous pouvez commander un câble sur le site Web de Dell, à l'adresse suivante : www.dell.com. L'électricité statique peut endommager les composants internes de votre ordinateur. Pour prévenir ce genre de dommages, déchargez votre corps de son électricité statique avant de manipuler les composants électroniques de l'ordinateur, par exemple, un module de mémoire. Pour ce faire, vous pouvez toucher une surface métallique non peinte du panneau d'E/S de l'ordinateur. PRÉCAUTION : Instructions de sécurité (suite)Guide d'informations du système 63 Lors de l'utilisation de votre ordinateur Suivez les consignes de sécurité suivantes afin d'éviter d'endommager votre ordinateur : • Lorsque vous installez l'ordinateur pour travailler, placez-le sur une surface plane. • Lors de vos déplacements, ne faites pas enregistrer votre ordinateur en tant que bagage. Vous pouvez soumettre votre ordinateur à la détection d'un dispositif de sécurité à rayons X, mais jamais à un détecteur de métaux. Veillez à toujours disposer d'une batterie chargée, au cas où l'on vous demanderait, lors d'un contrôle manuel, d'allumer l'ordinateur. • Si vous êtes amené à voyager en ayant préalablement retiré l'unité de disque dur de l'ordinateur, veillez à envelopper le disque dur dans un matériau non-conducteur, tissu ou papier, par exemple. Si un contrôle manuel est effectué sur l'unité, soyez prêt à la réinstaller dans l'ordinateur. Vous pouvez soumettre le disque dur à la détection d'un dispositif de sécurité à rayons X, mais jamais à un détecteur de métaux. • Lorsque vous voyagez, ne placez jamais l'ordinateur dans les compartiments situés en hauteur, où il pourrait subir des chocs. Évitez de laisser tomber votre ordinateur et de le soumettre à tout autre choc mécanique. • Protégez l'ordinateur, les batteries et l'unité de disque dur contre les risques liés à l'environnement : poussière, nourriture, liquides, températures extrêmes et exposition prolongée aux rayons du soleil. • Lorsque vous transportez votre ordinateur entre des environnements présentant d'importants écarts de température ou de taux d'humidité, une condensation peut se former sur ou dans l'ordinateur. Dans ce cas, attendez l'évaporation complète de cette humidité avant de réutiliser votre ordinateur, afin de pas l'endommager. AVIS : Lorsque vous faites passer votre ordinateur d'un environnement froid à un environnement plus chaud ou inversement, laissez-lui le temps de s'acclimater à la température ambiante avant de l'allumer. • Lorsque vous débranchez un câble, tirez sur la prise ou sur la boucle prévue à cet effet, jamais sur le câble lui-même. Si vous tirez sur l'extrémité connecteur, maintenez ce dernier correctement aligné, afin d'éviter tout risque de torsion des broches. Pour la même raison, lors du raccordement d'un câble, vérifiez bien l'orientation et l'alignement des deux connecteurs. • Manipulez les composants avec soin. Un composant tel qu'un module de mémoire doit être tenu par les bords, pas par les broches. • Avant de retirer un module de mémoire de la carte système ou de débrancher un périphérique de l'ordinateur, éteignez l'ordinateur, débranchez l'adaptateur CA/CC, retirez toutes les batteries de la baie de batterie ou de la baie modulaire et attendez 5 secondes. Cette précaution permet d'éviter d'endommager la carte système.64 Guide d'informations du système www.dell.com | support.euro.dell.com • Nettoyez l'écran avec un tissu propre et doux et de l'eau. Appliquez l'eau sur le chiffon, et non directement sur l'écran, puis passez le chiffon sur l'écran toujours dans le même sens, de haut en bas. Retirez l'humidité de l'écran rapidement et séchez-le. Une exposition prolongée à l'humidité peut endommager l'écran. N'utilisez pas de produit nettoyant pour vitres pour nettoyer votre écran. • Si votre ordinateur est mouillé ou endommagé, suivez les procédures décrites dans la section « Résolution des problèmes » de votre Guide d'utilisation. Si, après avoir effectué ces procédures, vous constatez que votre ordinateur ne fonctionne pas correctement, contactez Dell (consultez la section « Obtenir de l'aide » de votre Guide d'utilisation pour connaître les coordonnées du contact approprié). Précautions ergonomiques PRÉCAUTION : Une mauvaise utilisation ou une utilisation prolongée du clavier peut provoquer des blessures. PRÉCAUTION : Une exposition prolongée devant l'écran intégré ou le moniteur externe peut occasionner des troubles de la vue. Pour travailler efficacement et confortablement, observez les conseils relatifs à l'ergonomie fournis dans l'annexe de votre Guide d'utilisation lorsque vous vous installez à votre poste de travail. Cet ordinateur est un ordinateur portable qui n'est pas conçu pour une utilisation prolongée dans un cadre professionnel. Pour une utilisation prolongée dans un cadre professionnel, il est recommandé de connecter un clavier externe. Manipulation de l'intérieur de votre ordinateur Avant de retirer ou d'installer des modules de mémoire, des cartes Mini PCI ou des modems, suivez les étapes ci-après dans l'ordre indiqué. AVIS : N'accédez à l'intérieur de votre ordinateur que lorsque vous installez des modules de mémoire, une carte Mini PCI ou un modem. AVIS : Avant de débrancher un périphérique ou de retirer un module de mémoire, une Mini carte PCI ou un modem, patientez 5 secondes après la mise hors tension de l'ordinateur pour éviter tout risque d'endommager la carte système. 1 Éteignez l'ordinateur ainsi que tous les périphériques connectés. 2 Éteignez l'ordinateur et tous ses périphériques, puis débranchez-les de leur prise électrique afin de réduire le risque de blessure ou de choc. Déconnectez également les lignes téléphoniques ou de télécommunication de l'ordinateur. 3 Retirez la batterie principale de la baie de batterie et, si nécessaire, la batterie secondaire de la baie modulaire. Lors de l'utilisation de votre ordinateur (suite)Guide d'informations du système 65 4 Mettez-vous à la masse en touchant une surface métallique non peinte à l'arrière de l'ordinateur. Pendant votre travail à l'intérieur de l'ordinateur, touchez régulièrement une surface métallique non peinte pour dissiper toute électricité statique qui pourrait endommager les composants internes. Protection contre les décharges électrostatiques L'électricité statique peut endommager les composants internes de votre ordinateur. Pour prévenir ce genre de dommages, déchargez votre corps de son électricité statique avant de manipuler les composants électroniques de l'ordinateur, par exemple, un module de mémoire. Pour ce faire, vous pouvez toucher une surface métallique non peinte du châssis de l'ordinateur. Tandis que vous continuez à travailler à l'intérieur de l'ordinateur, pensez à toucher de temps à autre une surface métallique non peinte à l'arrière de l'ordinateur pour vous débarrasser de la charge statique accumulée par votre corps. Vous pouvez également prendre les mesures suivantes pour prévenir les dommages dus aux perturbations électrostatiques (ESD) : • Lorsque vous déballez un composant sensible à l'électricité statique de son carton d'emballage, n'enlevez le composant de ce carton d'emballage antistatique uniquement lorsque vous êtes prêt à l'installer sur votre ordinateur. Juste avant d'ôter l'emballage antistatique, veillez à décharger votre corps de son électricité statique. • Quand vous transportez un composant sensible, placez-le d'abord dans un emballage ou dans une boîte antistatique. • Manipulez tous les composants sensibles dans une zone antistatique. Si possible, utilisez des tapis antistatiques sur le sol et sur votre plan de travail. Mise au rebut de la batterie Votre ordinateur utilise une pile bouton au lithium. Pour obtenir des instructions sur le remplacement de la batterie au lithium-ion de votre ordinateur, consultez les sections « Retrait d'une batterie » plus loin dans ce document et « Installation d'une batterie » de votre Guide d'utilisation en ligne. Ne jetez pas la batterie avec les ordures ménagères. Contactez votre service municipal de traitement des déchets pour connaître l'adresse du site de dépôt de batteries le plus proche de votre domicile. Lors de l'utilisation de votre ordinateur (suite)66 Guide d'informations du système www.dell.com | support.euro.dell.com Trouver des informations relatives à votre ordinateur Que recherchez-vous ? Consultez les sections suivantes • Programme de diagnostics pour mon ordinateur • Pilotes pour mon ordinateur • Documentation concernant mon ordinateur • Documentation concernant mon périphérique CD Drivers and Utilities (Pilotes et utilitaires, également appelé ResourceCD) La documentation et les pilotes sont déjà installés sur votre ordinateur lorsqu'il est livré par Dell. Ce CD-ROM permet de réinstaller des pilotes, d'exécuter des Diagnostics Dell ou d'accéder à la documentation. Des fichiers « readme » (lisez-moi) peuvent être inclus sur votre CD afin de fournir des mises à jour de dernière minute concernant des modifications techniques apportées à votre système ou des informations de référence destinées aux utilisateurs expérimentés ou aux techniciens. • Comment configurer mon ordinateur • Informations sur la garantie • Instructions de sécurité Guide d'informations du système • Code de service express et numéro de service • Étiquette de licence Microsoft® Windows® Étiquette du code de service express et de la clé du produit Ces étiquettes sont situées sur votre ordinateur.Guide d'informations du système 67 • Pilotes les plus récents pour mon ordinateur • Réponses aux questions posées au service et support technique • Discussions en ligne avec le support technique et d'autres utilisateurs • Documentation sur mon ordinateur Site Web du support Dell — support.dell.com Le site Web du support Dell comporte plusieurs outils en ligne, notamment : • Solutions — Conseils et astuces de dépannage, articles de techniciens et cours en ligne • Forum clients — Discussion en ligne avec d'autres clients Dell • Mises à niveau — Informations de mise à niveau pour les composants tels que la mémoire, le disque dur et le système d'exploitation • Service clientèle — Coordonnées, statut des commandes, garantie et informations sur les réparations • Téléchargements — Pilotes, correctifs et mises à jour logicielles • Référence — Documentation sur l'ordinateur, caractéristiques produit et livres blancs • Comment retirer et remplacer des pièces • Comment obtenir les caractéristiques techniques • Comment configurer les paramètres système • Comment dépanner et résoudre les problèmes Guide d'utilisation Centre d'aide et de support Windows 1 Cliquez sur le bouton Start (Démarrer), puis sur Help and Support (Aide et support). 2Cliquez sur User's and system guides (Guides de l'utilisateur et du système) puis sur User's guides (Guides d'utilisation). Microsoft Windows 2000 Double-cliquez sur l'icône des Guides d'utilisation qui se trouve sur votre bureau. • Comment utiliser Windows XP • Documentation sur mon ordinateur • Documentation pour les périphériques (pour un modem, par exemple) Centre d'aide et de support Windows 1 Cliquez sur le bouton Start (Démarrer), puis sur Help and Support (Aide et support). 2Tapez un mot ou une phrase pour décrire votre problème, puis cliquez sur l'icône représentant une flèche. 3 Cliquez sur la rubrique qui décrit votre problème. 4 Suivez les instructions qui s'affichent à l'écran. Que recherchez-vous ? Consultez les sections suivantes68 Guide d'informations du système www.dell.com | support.euro.dell.com Configuration de votre ordinateur PRÉCAUTION : Avant de lancer n'importe laquelle des procédures de cette section, suivez les instructions de sécurité fournies au début de ce document. 1 Déballez la boîte d'accessoires. 2 Mettez de côté le contenu de la boîte d'accessoires ; vous en aurez besoin ultérieurement pour finir la configuration de votre ordinateur. La boîte d'accessoires contient également la documentation utilisateur et tout autre logiciel ou matériel supplémentaire (cartes PC, lecteurs, batteries, etc.) commandés. • Comment réinstaller mon système d'exploitation CD du système d'exploitation Une fois que vous avez réinstallé votre système d'exploitation, à l'aide du CD Operating System (Système d'exploitation), utilisez le CD Drivers and Utilities (Pilotes et utilitaires) pour réinstaller les pilotes des périphériques fournis avec votre ordinateur. La clé de produit de votre système d'exploitation se trouve sur votre ordinateur. Que recherchez-vous ? Consultez les sections suivantes ouGuide d'informations du système 69 3 Branchez l'adaptateur CA/CC au connecteur correspondant de l'ordinateur et à une prise électrique. 4 Ouvrez l'écran et appuyez sur le bouton d'alimentation pour allumer l'ordinateur. REMARQUE : N'amarrez pas l'ordinateur tant qu'il n'a pas été mis sous tension et arrêté au moins une fois. bouton d'alimentation70 Guide d'informations du système www.dell.com | support.euro.dell.com À propos de votre ordinateur Vue avant écran touchpad bouton d'alimentation clavier voyants d'état du clavier voyants d'état du périphérique haut-parleurs boutons du touchpad loquet de l'écranGuide d'informations du système 71 Vue du côté gauche Vue du côté droit emplacement pour carte PC capteur infrarouge connecteurs audio (2) emplacement pour câble de sécurité orifices d'aération (2) emplacement pour câble de sécurité baie modulaire loquet de verrouillage du périphérique72 Guide d'informations du système www.dell.com | support.euro.dell.com Vue arrière AVIS : Pour éviter d'endommager l'ordinateur, patientez 5 secondes une fois qu'il est hors tension avant de déconnecter un périphérique externe. PRÉCAUTION : Ne bloquez pas et n'insérez pas d'objets dans les orifices d'aération de l'ordinateur et évitez toute accumulation de poussière. Ne placez pas l'ordinateur dans un environnement peu aéré, tel qu'une mallette fermée, lorsque celui-ci fonctionne. Ceci risque d'endommager l'ordinateur ou de provoquer un incendie. connecteurs USB (2) connecteur de sortie TV S-vidéo connecteur modem (RJ-11) (en option) connecteur réseau (RJ-45) connecteur vidéo connecteur parallèle connecteur série connecteur d'adaptateur CA/CC orifices d'aérationGuide d'informations du système 73 Vue du dessous ventilateur loquet de verrouillage de la baie de batterie indicateur de charge de la batterie batterie capot du compartiment des modules de mémoire unité de disque dur capot du compartiment pour carte Mini PCI emplacement du périphérique d'amarrage emplacement de la vis de périphérique74 Guide d'informations du système www.dell.com | support.euro.dell.com Retrait d'une batterie Pour plus d'informations sur le retrait de la seconde batterie, consultez la section « Utilisation de la baie modulaire » dans votre Guide d'utilisation en ligne. PRÉCAUTION : Avant d'effectuer ces procédures, éteignez votre ordinateur, débranchez-le de la prise électrique et déconnectez le modem de la prise jack téléphonique murale. AVIS : Si vous souhaitez remplacer la batterie alors que l'ordinateur est en mode veille, vous disposez de 90 secondes pour effectuer cette opération. Une fois ce délai écoulé, l'ordinateur s'arrête et toutes les données non enregistrées sont définitivement perdues. 1 Vérifiez que l'ordinateur est éteint, débranché de la prise électrique et de la prise jack téléphonique murale. 2 Si l'ordinateur est connecté (amarré) à un périphérique d'amarrage, déconnectez-le. Pour obtenir des instructions, consultez la documentation qui accompagne le périphérique d'amarrage. 3 Faites glisser et maintenez le loquet de verrouillage de la baie de batterie, situé en bas de l'ordinateur, puis retirez la batterie de la baie.Guide d'informations du système 75 Retrait et installation d'une batterie de réserve 1 Retirez la batterie. 2 Retirez le capot du compartiment de la batterie de réserve.76 Guide d'informations du système www.dell.com | support.euro.dell.com 3 Retirez la batterie de réserve de son compartiment, puis retirez le câble du connecteur. 4 Branchez le câble de la batterie de réserve au connecteur situé dans le compartiment de cette batterie. batterie de réserve connecteur câble de batterie de réserveGuide d'informations du système 77 5 Placez la batterie de réserve dans le compartiment, puis remettez le capot du compartiment en place. Installation d'une batterie Faites glisser la batterie dans la baie jusqu'à ce que le loquet de verrouillage s'enclenche. Pour plus d'informations sur l'installation de la seconde batterie, consultez la section « Utilisation de la baie modulaire » dans votre Guide d'utilisation en ligne.78 Guide d'informations du système www.dell.com | support.euro.dell.com Exécution des Diagnostics Dell Les Diagnostics Dell se trouvent dans une partition cachée (utilitaire de diagnostics) de votre unité de disque dur. REMARQUE : Si aucune image ne s'affiche sur l'écran de votre ordinateur, contactez Dell (consultez la section « Obtenir de l'aide » du Guide d'utilisation pour connaître les coordonnées du contact approprié). 1 Éteignez l'ordinateur. 2 Si l'ordinateur est connecté (amarré) à un périphérique d'amarrage, déconnectez-le. Pour obtenir des instructions, consultez la documentation qui accompagne le périphérique d'amarrage. 3 Connectez l'ordinateur à une prise électrique. 4 Allumez l'ordinateur. Lorsque le logo DELL™ s'affiche, appuyez immédiatement sur . REMARQUE : Si un message indique qu'aucune partition des Diagnostics Dell n'a été trouvée, exécutez les Diagnostics Dell à partir du CD Drivers and Utilities (Pilotes et utilitaires). Si vous attendez trop longtemps et que le logo Microsoft® Windows® apparaît, attendez encore jusqu'à ce que le bureau Windows s'affiche. Éteignez alors votre ordinateur et faites une nouvelle tentative. 5 Lorsque la liste des périphériques d'initialisation s'affiche, sélectionnez Diagnostics et appuyez sur . L'ordinateur lance l'évaluation du système avant initialisation, qui consiste en une série de diagnostics intégrés qui testent préalablement la carte mère, le clavier, l'unité de disque dur et l'écran. • Répondez à toutes les questions qui s'affichent pendant l'évaluation. • Si une défaillance est détectée, l'ordinateur s'interrompt et émet un signal sonore. Pour arrêter l'évaluation et redémarrer le système d'exploitation, appuyez sur ; pour passer au test suivant, appuyez sur ; pour retester le composant défectueux, appuyez sur .Guide d'informations du système 79 • Si des défaillances sont détectées lors de l'évaluation système avant initialisation, notez le ou les codes d'erreur et contactez Dell (consultez la section « Obtenir de l'aide » de votre Guide d'utilisation pour connaître les coordonnées du contact approprié) avant de continuer les Diagnostics Dell. Si l'évaluation du système se déroule sans problème, vous recevez le message Booting Dell Diagnostic Utility Partition. Press any key to continue (Initialisation à partir de la partition des Diagnostics Dell. Appuyez sur une touche pour continuer). 6 Appuyez sur n'importe quelle touche pour démarrer les Diagnostics Dell à partir de la partition d'utilitaire des Diagnostics de votre unité de disque dur. 7 Une fois les diagnostics Dell chargés et lorsque l'écran Menu principal s'affiche, cliquez sur le bouton de l'option que vous souhaitez. Option Fonction Express Test (Test rapide) Exécute un test rapide des périphériques. En règle générale, ce test nécessite 10 à 20 minutes et n'exige aucune intervention de votre part. Exécutez le test rapide en premier pour augmenter la possibilité de déterminer le problème rapidement. Extended Test (Test complet) Exécute un test approfondi des périphériques. En règle générale, ce test prend une heure ou plus et nécessite que vous répondiez régulièrement à des questions. Custom Test (Test personnalisé) Teste un périphérique spécifique. Vous pouvez personnaliser les tests que vous souhaitez exécuter. Symptom Tree (Arborescence des symptômes) Répertorie les symptômes rencontrés les plus communs et vous permet de sélectionner un test selon le symptôme du problème auquel vous êtes confronté.80 Guide d'informations du système www.dell.com | support.euro.dell.com 8 Si un problème est rencontré lors d'un test, un message indiquant le code d'erreur et une description du problème s'affiche. Notez le code d'erreur et la description du problème et suivez les instructions à l'écran. Si vous ne pouvez pas résoudre le problème, contactez Dell (consultez la section « Obtenir de l'aide » du Guide d'utilisation pour connaître les coordonnées du contact approprié) REMARQUE : Le numéro de service de votre ordinateur se trouve dans la barre de titre de chaque écran. 9 Si vous exécutez un test à partir de l'option Custom Test (test personnalisé) ou Symptom Tree (arborescence des symptômes), cliquez sur l'onglet approprié décrit dans le tableau suivant pour obtenir plus d'informations. 10 Lorsque les tests sont terminés, fermez l'écran de test pour revenir à l'écran Menu principal. Pour quitter les Diagnostics Dell et redémarrer l'ordinateur, fermez l'écran Menu principal. Onglet Fonction Results (Résultats) Affiche les résultats du test et les conditions d'erreur rencontrées. Errors (Erreurs) Affiche les conditions d'erreur rencontrées, les codes d'erreur et la description du problème. Help (Aide) Décrit le test et peut indiquer les conditions requises pour exécuter le test. Configuration Affiche la configuration matérielle du périphérique sélectionné. Les Diagnostics Dell obtiennent vos informations de configuration de tous les périphériques à partir du programme de configuration du système, de la mémoire et de divers tests internes et les affichent dans la liste des périphériques, dans le volet gauche de l'écran. La liste des périphériques risque de ne pas afficher les noms de tous les composants installés sur votre ordinateur ou de tous les périphériques reliés à celui-ci. Parameters (Paramètres) Vous permet de personnaliser le test en modifiant ses paramètres.Guide d'informations du système 81 Réglementations Une interférence électromagnétique (EMI, Electromagnetic Interference) est un signal ou une émission, véhiculé(e) dans l'espace libre ou par des conducteurs électriques ou de signaux, qui peut mettre en danger le fonctionnement d'une radionavigation ou autre service de sécurité, ou sérieusement dégrader, obstruer ou interrompre à maintes reprises un service de communications radio autorisé. Les services de communications radio incluent, de manière non limitative, les services de radiodiffusion commerciale AM/FM, la télévision, les services de téléphonie cellulaire, la radiodétection, le contrôle de la circulation aérienne, les récepteurs de radio messagerie et les services de communications personnelles. Ces services autorisés, ainsi que les éléments rayonnants parasites involontaires tels que les dispositifs numériques, y compris les ordinateurs, contribuent à l'environnement électromagnétique. La compatibilité électromagnétique (EMC, Electromagnetic Compatibility) est la capacité des éléments d'un équipement électronique à interagir correctement dans l'environnement électronique. Bien que cet ordinateur ait été conçu dans le respect de cette compatibilité et soit conforme aux seuils fixés en matière d'interférences électromagnétiques par l'organisme de réglementation, il n'y a aucune garantie concernant les interférences susceptibles de se produire sur une installation particulière. Si l'équipement crée effectivement des interférences avec des services de communications radio (ce qui peut être déterminé en l'éteignant et en l'allumant), l'utilisateur est encouragé à essayer de corriger ce phénomène en prenant l'une ou l'ensemble des mesures suivantes : • Changer l'orientation de l'antenne de réception. • Repositionner l'ordinateur en fonction du récepteur. • Éloigner l'ordinateur du récepteur. • Brancher l'ordinateur sur une autre prise, pour faire en sorte que l'ordinateur et le récepteur se trouvent sur différents circuits de dérivation. Si nécessaire, consulter un membre de l'équipe du support technique de Dell ou un technicien radio/télévision expérimenté pour des suggestions supplémentaires. Pour des informations complémentaires sur les réglementations, consultez la section « Réglementations » dans l'annexe de votre Guide d'utilisation. Les sections spécifiques à chaque organisme de réglementation proposent, de façon spécifique pour tel(le) pays ou zone géographique, des informations EMC/EMI ou relatives à la sécurité des produits.82 Guide d'informations du système www.dell.com | support.euro.dell.comwww.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Systeminformationshandbuch Modell PP05LHinweise, Vorsichtshinweise und Warnungen HINWEIS: Ein HINWEIS macht auf wichtige Informationen aufmerksam, mit denen Sie das System besser einsetzen können. VORSICHT: VORSICHT warnt vor möglichen Beschädigungen der Hardware oder vor Datenverlust und zeigt, wie diese vermieden werden können. WARNUNG: Eine WARNUNG weist auf Gefahrenquellen hin, die materielle Schäden, Verletzungen oder sogar den Tod von Personen zur Folge haben können. Abkürzungen und Akronyme Eine vollständige Liste von Abkürzungen und Akronymen finden Sie im Benutzerhandbuch. (Je nach Betriebssystem doppelklicken Sie auf dem Desktop auf das Symbol User’s Guide [Benutzerhandbuch], oder klicken Sie auf die Schaltfläche Start, anschließend auf Help and Support Center [Hilfe- und Supportcenter]. Klicken Sie auf User and system guides [Benutzer- und Systemhandbücher]). Wenn Sie einen Dell™-Computer der N-Serie besitzen, trifft keine der Referenzen in diesem Dokument auf die Microsoft ® Windows®- Betriebssysteme zu. ____________________ Irrtümer und technische Änderungen vorbehalten. © 2003 Dell Computer Corporation. Alle Rechte vorbehalten. Nachdrucke jeglicher Art ohne die vorherige schriftliche Genehmigung der Dell Computer Corporation sind strengstens untersagt. Marken in diesem Text: Dell, das DELL-Logo, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex und Latitude sind Marken der Dell Computer Corporation; Intel, Pentium, und Celeron sind eingetragene Marken der Intel Corporation; Microsoft und Windows sind eingetragene Marken der Microsoft Corporation; EMC ist eine eingetragene Marke der EMC Corporation. Alle anderen in dieser Dokumentation genannten Marken und Handelsbezeichnungen sind Eigentum der entsprechenden Hersteller und Firmen. Die Dell Computer Corporation verzichtet auf alle Besitzrechte an Marken und Handelsbezeichnungen, die nicht ihr Eigentum sind. Modell PP05L Februar 2003 P/N 1Y369 Rev. A00Inhaltsverzeichnis 85 Inhaltsverzeichnis WARNUNG: Sicherheitshinweise . . . . . . . . . . . . . . . . . 87 Allgemein . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Stromversorgung . . . . . . . . . . . . . . . . . . . . . . . . 88 Akku . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Reisen mit dem Flugzeug . . . . . . . . . . . . . . . . . . . . 90 EMV-Richtlinien . . . . . . . . . . . . . . . . . . . . . . . . 90 Arbeiten mit dem Computer . . . . . . . . . . . . . . . . . . . 91 Ergonomische Haltung beim Arbeiten mit dem Computer. . . . 92 Bei der Arbeit an Komponenten im Inneren des Computers . . . 93 Schutz vor elektrostatischen Entladungen . . . . . . . . . . . 93 Entsorgen von Akkus. . . . . . . . . . . . . . . . . . . . . . 94 Informationsquellen für Ihren Computer . . . . . . . . . . . . . 95 Einrichten des Computers . . . . . . . . . . . . . . . . . . . . . 97 Wissenswertes über den Computer . . . . . . . . . . . . . . . . 99 Vorderseite . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Linke Seitenansicht . . . . . . . . . . . . . . . . . . . . . . 100 Rechte Seitenansicht . . . . . . . . . . . . . . . . . . . . . . 100 Rückseite . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Unterseite . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Entfernen eines Akkus . . . . . . . . . . . . . . . . . . . . . . 103 Ein- und Ausbauen eines Reserveakkus . . . . . . . . . . . . . . 104 Einsetzen eines Akkus . . . . . . . . . . . . . . . . . . . . . . . 106 Verwenden des Programms „Dell Diagnostics“ . . . . . . . . . . 106 Betriebsbestimmungen . . . . . . . . . . . . . . . . . . . . . . 11086 InhaltsverzeichnisSysteminformationshandbuch 87 WARNUNG: Sicherheitshinweise Die folgenden Sicherheitshinweise schützen den Computer sowie die Arbeitsumgebung vor möglichen Schäden und dienen der persönlichen Sicherheit des Benutzers. Allgemein • Wartungsarbeiten dürfen nur von qualifizierten Servicetechnikern vorgenommen werden. Beachten Sie alle Installationsanweisungen stets genau. • Wenn Sie ein Verlängerungskabel an den Netzadapter anschließen, stellen Sie sicher, dass der Nennstrom aller an das Verlängerungskabel angeschlossenen Geräte nicht größer ist als der zulässige Nennstrom des Verlängerungskabels. • Schieben Sie keine Gegenstände in die Lüftungsschlitze oder Öffnungen des Computers. Dies kann zu einem Kurzschluss der internen Komponenten führen und folglich einen Brand oder einen Stromschlag verursachen. • Bewahren Sie Ihren Computer im eingeschalteten Zustand nicht in einer Umgebung mit schlechter Luftzirkulation, etwa in einer Tragetasche oder einem geschlossenen Aktenkoffer, auf. Andernfalls können Schäden am Computer oder sogar ein Brand verursacht werden. • Stellen Sie den Computer nicht in der Nähe von Heizgeräten und anderen Wärmequellen auf. Achten Sie darauf, die Belüftungsöffnungen nicht zu blockieren. Legen Sie kein Papier unter das System, und stellen Sie das System nicht in einem Schrank oder auf einem Bett, Sofa oder Teppich auf. • Wenn der Netzadapter für die Stromversorgung des Computers oder zum Aufladen des Akkus verwendet wird, sollte er sich in einem gut belüfteten Bereich befinden, z. B. auf einer Schreibtischoberfläche oder auf dem Boden. Achten Sie darauf, dass auf dem Netzadapter weder Papier noch Gegenstände liegen, die die Kühlung beeinträchtigen. Verwenden Sie den Netzadapter auch nicht in einer Tragetasche. • Der Netzadapter kann während des Normalbetriebs des Computers heiß werden. Gehen Sie vorsichtig vor, wenn Sie den Netzadapter während oder direkt nach dem Betrieb berühren. • Legen Sie den tragbaren Computer zum Arbeiten nicht über längere Zeit unmittelbar auf Ihren Beinen ab. Während des normalen Betriebs erhitzt sich die Computerunterseite (vor allem bei Betrieb mit Netzstrom). Ein anhaltender Hautkontakt kann unangenehm werden oder sogar zu Verbrennungen führen. • Verwenden Sie den Computer nicht in einer feuchten Umgebung, z. B. in der Nähe einer Badewanne, eines Waschbeckens, eines Schwimmbeckens oder in einem feuchten Keller.88 Systeminformationshandbuch www.dell.com | support.euro.dell.com • Wenn Ihr Computer mit einem integrierten oder optionalen (PC-Karten-)Modem ausgestattet ist, ziehen Sie das Modemkabel bei Herannahen eines Gewitters ab, um die Gefahr eines Blitzeinschlages zu vermeiden. • Um das Risiko eines Stromschlages zu vermeiden, sollten Sie bei einem Gewitter weder Kabel anschließen oder abziehen noch eine Wartung oder Neukonfiguration des Gerätes vornehmen. Verwenden Sie den Computer nicht während eines Gewitters, es sei denn, der Computer wird mit Akkustrom versorgt und ist nicht an das Stromnetz angeschlossen. • Wenn Ihr Computer mit einem Modem ausgestattet ist, sollte das für das Modem verwendete Kabel mindestens einen AWG-Wert (American Wire Gauge [Amerikanisches Eichmaß für Kabel]) von 26 sowie einen FCC-konformen, modularen RJ-11-Stecker aufweisen. • Bevor Sie die Speichermodul-/Mini-PCI-Karten-/Modemabdeckung auf der Unterseite des Computers öffnen, trennen Sie alle Kabel vom Stromnetz, und ziehen Sie das Telefonkabel vom Computer ab. • Wenn der Computer sowohl mit einem RJ-11-Modemanschluss als auch mit einem gleich aussehenden RJ-45-Netzwerkanschluss ausgestattet ist, schließen Sie das Telefonkabel an den RJ-11-Anschluss und nicht an den RJ-45-Anschluss an. • PC-Karten können während des Normalbetriebs sehr warm werden. Gehen Sie vorsichtig vor, wenn Sie PC-Karten nach längerem Betrieb entfernen. • Trennen Sie den Computer vor der Reinigung vom Stromnetz. Reinigen Sie den Computer mit einem weichen Tuch, das mit Wasser befeuchtet wurde. Verwenden Sie keine flüssigen Reinigungsmittel oder Sprühreiniger, die eventuell entflammbare Stoffe enthalten. Stromversorgung • Verwenden Sie nur den von Dell gelieferten Netzadapter, der für diesen Computer zugelassen ist. Andernfalls besteht Brand- oder Explosionsgefahr. • Stellen Sie vor dem Anschluss des Computers an eine Steckdose sicher, dass die Betriebsspannung des Netzadapters mit der Nennspannung und Frequenz der verfügbaren Stromquelle übereinstimmt. • Um den Computer von sämtlichen Stromquellen zu trennen, schalten Sie den Computer aus, trennen den Netzadapter von der Steckdose und entfernen alle Akkus, die im Akkufach oder Modulschacht installiert sind. WARNUNG: Sicherheitshinweise (Fortsetzung)Systeminformationshandbuch 89 • Um Stromschläge zu vermeiden, schließen Sie die Netzkabel von Netzadapter und Geräten immer an ordnungsgemäß geerdete Stromquellen an. Die Kabel sollten mit Schukosteckern ausgestattet sein, um eine einwandfreie Erdung zu gewährleisten. Verwenden Sie keine Adapterstecker. Entfernen Sie nicht den Massekontakt des Netzkabels. Verwenden Sie bei Bedarf nur geeignete Verlängerungskabel mit Schukosteckern, die zum Netzadapterkabel passen. • Stellen Sie sicher, dass nichts auf dem Netzkabel des Netzadapters abgelegt wird und man weder auf das Kabel treten noch darüber stolpern kann. • Gehen Sie beim Anschließen des Netzadapterkabels an eine Steckerleiste vorsichtig vor. In einige Steckerleisten können Stecker auch falsch eingesteckt werden. Dadurch könnte der Computer irreparabel beschädigt werden. Außerdem besteht Stromschlag- sowie Brandgefahr. Stellen Sie sicher, dass der Erdungskontakt am Netzstecker in den entsprechenden Kontakt der Steckerleiste eingesetzt ist. Akku • Verwenden Sie nur von Dell™ gelieferte Akkus, die für diesen Computer zugelassen sind. Bei Verwendung anderer Akkus besteht Brand- oder Explosionsgefahr. • Transportieren Sie den Akku nicht in Ihrer Tasche, Aktentasche oder einem anderen Behälter, da dort befindliche Gegenstände aus Metall (beispielsweise Autoschlüssel oder Büroklammern) die Klemmen des Akkus kurzschließen könnten. Der starke Stromfluss kann äußerst hohe Temperaturen erzeugen und somit Beschädigungen am Akku sowie einen Brand verursachen. • Bei unsachgemäßer Handhabung des Akkus besteht Brandgefahr. Nehmen Sie den Akku nicht auseinander. Behandeln Sie beschädigte oder auslaufende Akkus mit äußerster Vorsicht. Ist der Akku beschädigt, kann Elektrolyt aus den Zellen austreten und zu Verletzungen führen. • Bewahren Sie den Akku außerhalb der Reichweite von Kindern auf. • Bewahren Sie den Computer oder Akku nicht in der Nähe einer Wärmequelle auf, z. B. einer Heizung, einem Kamin, einem Heizlüfter oder ähnlicher Geräte, und setzen Sie ihn nicht Temperaturen von über 60 °C aus. Bei übermäßiger Erhitzung besteht Explosions- und Brandgefahr. • Entsorgen Sie die Akkus des Computers nicht im Hausmüll, und verbrennen Sie sie nicht. Akkus können explodieren. Entsorgen Sie verbrauchte Akkus gemäß den Anweisungen des Herstellers, oder wenden Sie sich an Ihren örtlichen Abfallentsorgungsbetrieb, und fragen Sie nach Informationen zur umweltgerechten Entsorgung. Entsorgen Sie verbrauchte oder beschädigte Akkus umgehend. WARNUNG: Sicherheitshinweise (Fortsetzung)90 Systeminformationshandbuch www.dell.com | support.euro.dell.com Reisen mit dem Flugzeug • Für den Betrieb von Dell-Computern an Bord eines Flugzeugs gelten bestimmte gesetzliche Bestimmungen und/oder von der Fluglinie festgelegte Richtlinien. Gemäß solchen Richtlinien ist die Verwendung eines elektronischen Gerätes, das Funkwellen oder andere elektromagnetische Signale aussenden kann, unter Umständen in einem Flugzeug verboten. – Um solche Bestimmungen nach bestem Ermessen einzuhalten, deaktivieren Sie bitte Ihr TrueMobile™-Gerät von Dell oder ein anderes Gerät zur Übertragung von Daten per Funk, wenn Ihr tragbarer Computer von Dell damit ausgestattet ist, bevor Sie in das Flugzeug steigen. Befolgen Sie außerdem die Anweisungen des Flugpersonals. – Darüber hinaus ist die Verwendung von elektronischen Geräten, beispielsweise von tragbaren Computern, in kritischen Flugphasen (wie Start und Landung) möglicherweise nicht gestattet. Einige Fluglinien definieren den Begriff „kritische Flugphase“ noch enger, und zwar als jeden Zeitpunkt, zu dem sich das Flugzeug in einer Höhe von unter 3050 Metern befindet. Befolgen Sie die Richtlinien der Fluglinien in Bezug auf die Verwendung elektronischer Geräte. EMV-Richtlinien Durch abgeschirmte Kabel wird sichergestellt, dass die entsprechende EMV-Klassifikation für die vorgesehene Einsatzumgebung eingehalten wird. Ein Kabel für Drucker, die über die parallele Schnittstelle angeschlossen werden, erhalten Sie bei Dell. Sie können ein solches Kabel auch über die Website von Dell unter der Adresse www.dell.com bestellen. Elektrostatische Entladungen können die elektronischen Bauteile des Computers beschädigen. Um Beschädigungen durch elektrostatische Entladungen zu vermeiden, sollten Sie die statische Elektrizität Ihres Körpers entladen, bevor Sie elektronische Bauteile (z. B. ein Speichermodul) des Computers berühren. Berühren Sie dazu eine nicht lackierte Metallfläche an der E/A-Leiste des Computers. WARNUNG: Sicherheitshinweise (Fortsetzung)Systeminformationshandbuch 91 Arbeiten mit dem Computer Beachten Sie die folgenden Sicherheitshinweise, um Schäden am Computer zu vermeiden. • Wenn Sie den Computer zum Arbeiten aufstellen, platzieren Sie ihn auf einer ebenen Fläche. • Geben Sie den Computer auf Reisen nicht als Gepäckstück auf. Sie können den Computer röntgen lassen, Sie dürfen ihn jedoch niemals durch einen Metalldetektor laufen lassen. Wenn Sie den Computer manuell überprüfen lassen, halten Sie einen geladenen Akku bereit, falls Sie aufgefordert werden, den Computer einzuschalten. • Wenn Sie das Festplattenlaufwerk beim Reisen aus dem Computer ausbauen, wickeln Sie es in ein nicht leitendes Material, z. B. Stoff oder Papier. Wenn Sie das Laufwerk manuell überprüfen lassen, sollten Sie darauf vorbereitet sein, es in den Computer einbauen zu müssen. Sie können das Festplattenlaufwerk röntgen lassen; Sie dürfen es jedoch niemals durch einen Metalldetektor laufen lassen. • Legen Sie den Computer während der Reise nicht in ein Gepäckfach über dem Sitz, wo er umherrutschen könnte. Lassen Sie den Computer nicht fallen, und setzen Sie ihn keinen anderen mechanischen Erschütterungen aus. • Schützen Sie Computer, Akku und Festplattenlaufwerk vor Schmutz, Staub, Lebensmitteln, Flüssigkeiten, extremen Temperaturen und übermäßiger Sonneneinstrahlung. • Wenn Sie Ihren Computer in eine Umgebung mit völlig unterschiedlicher Temperatur und/oder Luftfeuchtigkeit bringen, kann sich auf oder im Computer Kondenswasser bilden. Um eine Beschädigung des Computers zu vermeiden, sollten Sie genügend Zeit verstreichen lassen, damit die Feuchtigkeit verdunsten kann, bevor Sie den Computer benutzen. VORSICHT: Wenn Sie den Computer aus einer kälteren in eine wärmere Umgebung bringen oder umgekehrt, sollten Sie mit dem Einschalten warten, bis er sich an die Raumtemperatur angepasst hat. • Ziehen Sie beim Trennen eines Kabels vom Gerät nur am Stecker oder an der Zugentlastung und nicht am Kabel selbst. Ziehen Sie den Stecker möglichst geradlinig aus der Steckdose heraus, damit die Kontaktstifte nicht verbogen werden. Vor dem Anschließen eines Kabels sollten Sie sicherstellen, dass der Stecker korrekt ausgerichtet ist und nicht verkantet aufgesetzt wird. • Behandeln Sie die Komponenten sorgsam. Halten Sie Bauteile wie Speichermodule an den Kanten und nicht an den Kontaktstiften.92 Systeminformationshandbuch www.dell.com | support.euro.dell.com • Wenn Sie ein Speichermodul von der Systemplatine entfernen oder ein Gerät vom Computer trennen möchten, warten Sie nach dem Ausschalten des Computers, dem Trennen des Netzkabels und dem Entfernen der Akkus aus dem Akkufach oder Modulschacht mindestens fünf Sekunden, um Beschädigungen der Systemplatine zu vermeiden. • Reinigen Sie den Bildschirm mit einem weichen, sauberen Tuch und Wasser. Befeuchten Sie das Tuch, und wischen Sie gleichmäßig in eine Richtung von oben nach unten über den Bildschirm. Wischen Sie den Bildschirm sofort trocken. Vermeiden Sie, dass Flüssigkeit auf den Bildschirm gelangt. Durch längeren Kontakt mit Flüssigkeit kann der Bildschirm beschädigt werden. Verwenden Sie keinen handelsüblichen Glasreiniger zum Reinigen des Bildschirms. • Falls der Computer nass oder beschädigt wurde, führen Sie die im Benutzerhandbuch unter „Problemlösung“ beschriebenen Schritte aus. Wenn Sie nach Durchführung dieser Verfahren feststellen, dass der Computer nicht einwandfrei arbeitet, wenden Sie sich an Dell. (Die entsprechenden Kontaktinformationen finden Sie im Benutzerhandbuch unter „Weitere Hilfe“.) Ergonomische Haltung beim Arbeiten mit dem Computer WARNUNG: Falsches oder länger andauerndes Arbeiten mit der Tastatur kann gesundheitsschädlich sein. WARNUNG: Länger andauerndes Arbeiten am integrierten oder externen Bildschirm kann die Augen belasten. Um Arbeitskomfort und Produktivität zu optimieren, beachten Sie beim Aufstellen und Verwenden des Computers die ergonomischen Richtlinien im Anhang des OnlineBenutzerhandbuchs. Dieser tragbare Computer ist nicht für den länger andauernden Gebrauch im Büro bestimmt. Für länger andauernden Gebrauch im Büro wird die Verwendung einer externen Tastatur empfohlen. Arbeiten mit dem Computer(Fortsetzung)Systeminformationshandbuch 93 Bei der Arbeit an Komponenten im Inneren des Computers Führen Sie vor dem Entfernen oder Installieren von Speichermodulen, Mini-PC-Karten bzw. eines Modems folgende Schritte in der angegebenen Reihenfolge aus. VORSICHT: Nur bei der Installation von Speichermodulen, Mini-PC-Karten oder eines Modems dürfte es erforderlich werden, im Inneren des Computers zu arbeiten. VORSICHT: VORSICHT: Um eine mögliche Beschädigung der Systemplatine zu vermeiden, warten Sie nach dem Ausschalten des Computers fünf Sekunden, bevor Sie ein Peripheriegerät vom Computer trennen oder ein Speichermodul, eine Mini-PC-Karte bzw. ein Modem entfernen. 1 Den Computer herunterfahren und alle angeschlossenen Geräte ausschalten. 2 Den Computer und die daran angeschlossenen Geräte vom Stromnetz trennen. So wird die Gefahr von Verletzungen oder elektrischen Schlägen verringert. Außerdem alle Telefon- und Datenübertragungskabel vom System trennen. 3 Den Hauptakku aus dem Akkufach und gegebenenfalls den zweiten Akku aus dem Modulschacht entfernen. 4 Die unlackierte Metallfläche auf der Rückseite des Computers berühren, um sich zu erden. Diese Erdung während der Arbeit am System regelmäßig wiederholen, um statische Elektrizität abzuleiten, die interne Bauteile beschädigen könnte. Schutz vor elektrostatischen Entladungen Elektrostatische Entladungen können die elektronischen Bauteile des Computers beschädigen. Um Beschädigungen durch elektrostatische Entladungen zu vermeiden, sollten Sie die statische Elektrizität Ihres Körpers entladen, bevor Sie elektronische Bauteile (z. B. ein Speichermodul) des Computers berühren. Berühren Sie dazu eine nicht lackierte Metallfläche an der Computerrückseite. Wiederholen Sie während der Arbeit im Inneren des Systems diese Erdung regelmäßig, um statische Aufladungen abzuleiten, die sich mittlerweile im Körper aufgebaut haben könnten. Arbeiten mit dem Computer(Fortsetzung)94 Systeminformationshandbuch www.dell.com | support.euro.dell.com Beachten Sie auch folgende Hinweise, um Beschädigungen durch elektrostatische Entladung (ESE) zu vermeiden: • Entfernen Sie beim Auspacken einer elektrostatisch empfindlichen Komponente aus dem Versandkarton erst dann ihre antistatische Verpackung, wenn Sie die Komponente installieren möchten. Vergewissern Sie sich, dass die in Ihrem Körper aufgebaute statische Elektrizität abgeleitet wurde, bevor Sie die antistatische Verpackung der Komponente entfernen. • Verwenden Sie für den Transport einer elektrostatisch empfindlichen Komponente einen antistatischen Behälter oder eine antistatische Verpackung. • Arbeiten Sie mit allen empfindlichen Komponenten in einer elektrostatisch unbedenklichen Umgebung. Verwenden Sie nach Möglichkeit antistatische Fußmatten und Schreibtischauflagen. Entsorgen von Akkus In Ihrem Computer wird ein Lithium-Ionen-Akku verwendet. Anweisungen zum Austauschen des Lithium-Ionen-Akkus finden Sie unter „Entfernen eines Akkus“ weiter hinten in diesem Dokument bzw. im Abschnitt „Verwenden eines Akkus“ im Online-Benutzerhandbuch. Entsorgen Sie Akkus oder Batterien nicht im Hausmüll. Die Adresse der nächstgelegenen Annahmestelle für Altbatterien und Akkus erhalten Sie bei Ihrem örtlichen Abfallentsorgungsbetrieb. Arbeiten mit dem Computer(Fortsetzung)Systeminformationshandbuch 95 Informationsquellen für Ihren Computer Wonach suchen Sie? Hier finden Sie das Gesuchte: • Ein Diagnoseprogramm für den Computer • Treiber für meinen Computer • Die Dokumentation für den Computer • Die Dokumentation für das Gerät Drivers and Utilities-CD (diese wird auch als ResourceCD bezeichnet). Dokumentation und Treiber wurden von Dell vor der Auslieferung bereits auf dem Computer vorinstalliert. Mit Hilfe der CD können Sie Treiber neu installieren, das Programm „Dell Diagnostics“ ausführen oder auf die Dokumentation zugreifen. Möglicherweise finden Sie auf der CD Readme-Dateien. Diese Dateien enthalten Angaben zu den neuesten technischen Änderungen bzw. Detailinformationen zu technischen Fragen für erfahrene Benutzer oder Techniker. • Informationen zum Einrichten des Computers • Garantieinformationen • Sicherheitshinweise Dell-Systeminformationshandbuch • Expressdienst-Codenummer und Service-Kennnummer • Microsoft® Windows®- Lizenzetikett Etikett für Expressdienst-Codenummer und Produktschlüssel Diese Etiketten sind am Computer angebracht.96 Systeminformationshandbuch www.dell.com | support.euro.dell.com • Aktuellste Treiber für den Computer • Informationen zum technischen Support und Kundendienst • Onlinediskussionen mit anderen Benutzern und dem technischen Support • Dokumentation zum Computer Dell-Support-Website – support.dell.com Die Dell Support-Website bietet verschiedene Online-Werkzeuge, unter anderem: • Lösungen – Hinweise und Tipps zur Problembehandlung, Artikel von Technikern und Onlinekurse • Kundenforum – Online-Diskussion mit anderen Dell-Kunden • Aktualisierungen – Aktualisierungsinformationen für Komponenten, z. B. für den Speicher, das Festplattenlaufwerk und das Betriebssystem. • Kundenbetreuung – Kontaktinformationen, Bestellstatus, Garantie und Informationen in Notfällen. • Downloads – Treiber, Patches und Software-Updates • Referenz – Computerdokumentation, Produktspezifikationen und Whitepapers • Informationen zum Entfernen und Austauschen von Teilen • Informationen zu technischen Spezifikationen • Informationen zum Konfigurieren von Systemeinstellungen • Informationen zur Fehlerbeseitigung und Problemlösung Benutzerhandbuch Hilfe- und Supportcenter unter Windows 1Auf die Schaltfläche Start und anschließend auf Help and Support (Hilfe und Support) klicken. 2Auf User’s and system guides (Benutzer- und Systemhandbücher) und auf User’s guides (Benutzerhandbücher) klicken. Microsoft Windows 2000 Doppelklicken Sie auf dem Desktop auf das Symbol User's Guides (Benutzerhandbücher) . • Anleitung zum Arbeiten mit Windows XP • Dokumentation für den Computer • Dokumentation für Geräte (z. B. Modems) Hilfe- und Supportcenter unter Windows 1Auf die Schaltfläche Start und anschließend auf Help and Support (Hilfe und Support) klicken. 2Ein Wort oder einen Ausdruck eingeben, das bzw. der Ihr Problem beschreibt, und anschließend auf das Pfeilsymbol klicken. 3Auf das Thema klicken, das Ihr Problem beschreibt. 4 Die Anweisungen auf dem Bildschirm befolgen. Wonach suchen Sie? Hier finden Sie das Gesuchte:Systeminformationshandbuch 97 Einrichten des Computers WARNUNG: Bevor Sie die in diesem Abschnitt beschriebenen Arbeiten ausführen, befolgen Sie zunächst die Sicherheitshinweise am Anfang dieses Dokuments. 1 Das Zubehör auspacken. 2 Die für das Einrichten des Computers erforderlichen Zubehörteile bereitlegen. Der Lieferumfang des Zubehörs umfasst ferner die Benutzerdokumentation sowie die Software oder zusätzliche Hardware (z. B. PC-Karten, Laufwerke oder Akkus), die Sie bestellt haben. • Informationen zum Neuinstallieren des Betriebssystems Betriebssystem-CD Verwenden Sie die Drivers and UtilitiesCD, um neuere Treiber für die mit Ihrem Computer ausgelieferten Geräte zu installieren, wenn Sie das Betriebssystem Ihres Computers mit Hilfe der Betriebssystem-CD neu installiert haben. Der Produktschlüssel für Ihr Betriebssystem befindet sich auf Ihrem Computer. Wonach suchen Sie? Hier finden Sie das Gesuchte: bzw.98 Systeminformationshandbuch www.dell.com | support.euro.dell.com 3 Den Netzadapter an den Netzadapteranschluss des Computers und an die Steckdose anschließen. 4 Den integrierten Bildschirm öffnen und den Netzschalter drücken, um den Computer einzuschalten. HINWEIS: Verbinden Sie den Computer erst mit dem Docking-Gerät, wenn er mindestens einmal gestartet und heruntergefahren wurde. NetzschalterSysteminformationshandbuch 99 Wissenswertes über den Computer Vorderseite Bildschirm Touch-Pad Netzschalter Tastatur Tastaturstatusanzeigen Gerätestatusanzeigen Lautsprecher Touch-PadTasten Bildschirmverriegelung100 Systeminformationshandbuch www.dell.com | support.euro.dell.com Linke Seitenansicht Rechte Seitenansicht PC-Kartensteckplatz Infrarotsensor Audioanschlüsse (2) Sicherungskabeleinschub Lüftungsschlitze (2) Sicherungskabeleinschub Modulschacht GerätefreigabeklinkeSysteminformationshandbuch 101 Rückseite VORSICHT: Um Schäden am Computer zu vermeiden, sollten Sie nach dem Ausschalten des Computers fünf Sekunden warten, bevor Sie ein externes Gerät davon trennen. WARNUNG: Achten Sie darauf, die Lüftungsschlitze nicht zu blockieren, schieben Sie keine Gegenstände hinein, und halten Sie die Lüftungsschlitze staubfrei. Bewahren Sie den Computer während des Betriebs nicht in schlecht durchlüfteten Behältnissen wie einer geschlossenen Tragetasche auf. Durch schlechte Belüftung können Schäden am Computer oder sogar ein Brand verursacht werden. USB-Anschlüsse (2) Fernseh- und S-Video-Anschluss Modemanschluss (RJ-11) (optional) Netzwerkanschluss (RJ-45) Bildschirmanschluss Paralleler Anschluss Serieller Anschluss Netzadapteranschluss Lüftungsschlitze102 Systeminformationshandbuch www.dell.com | support.euro.dell.com Unterseite Lüfter Akkufachfreigabeklinke Akkuladeanzeige Akku Speichermodulabdeckung Festplattenlaufwerk Abdeckung der MiniPCI-Karte Einschub für Docking-Gerät SchraubenbohrungSysteminformationshandbuch 103 Entfernen eines Akkus Weitere Informationen zum Austauschen des zweiten Akkus finden Sie unter „Verwenden des Modulschachts“ im Online-Benutzerhandbuch. WARNUNG: Bevor Sie diese Schritte durchführen, schalten Sie den Computer aus, trennen ihn von der Steckdose und trennen das Modem von der Telefonwanddose. VORSICHT: Wenn Sie den Akkuaustausch im Stand-by-Modus durchführen, haben Sie bis zu 90 Sekunden Zeit, um den Austauschvorgang abzuschließen, bevor das System herunterfährt und nicht gesicherte Daten verloren gehen. 1 Sicherstellen, dass der Computer ausgeschaltet und von der Steckdose und Telefonwanddose getrennt ist. 2 Wenn der Computer an ein Docking-Gerät angeschlossen ist, die Verbindung trennen. Weitere Anweisungen hierzu finden Sie in der Dokumentation zur Docking-Station. 3 Die Freigabeklinke des Akkufachs an der Unterseite des Computers zur Seite schieben und in dieser Position festhalten, während Sie den Akku aus dem Akkufach herausnehmen.104 Systeminformationshandbuch www.dell.com | support.euro.dell.com Ein- und Ausbauen eines Reserveakkus 1 Den Akku entfernen. 2 Die Abdeckung des Reserveakkufachs entfernen. 3 Den Reserveakku aus dem Fach herausziehen und das Kabel vom Anschluss abziehen. Reserveakku Anschluss ReserveakkukabelSysteminformationshandbuch 105 4 Das Kabel des Reserveakkus in den Anschluss im Reserveakkufach stecken. 5 Den Reserveakku in das Fach einsetzen und die Abdeckung wieder anbringen. Einsetzen eines Akkus Den Akku so weit in den Schacht schieben, bis die Freigabeklinke hörbar einrastet. Weitere Informationen über die Installation des zweiten Akkus finden Sie unter „Verwenden des Modulschachts“ im Online-Benutzerhandbuch. Verwenden des Programms „Dell Diagnostics“ Das Programm „Dell Diagnostics“ befindet sich auf der Festplatte auf einer verborgenen Partition. HINWEIS: Wenn auf dem Bildschirm nichts angezeigt werden kann, wenden Sie sich an Dell (unter „Weitere Hilfe“ im Benutzerhandbuch finden Sie die entsprechenden Rufnummern und Adressen). 1 Den Computer herunterfahren. 2 Wenn der Computer an ein Docking-Gerät angeschlossen ist, die Verbindung trennen. Weitere Anweisungen hierzu finden Sie in der Dokumentation zur Docking-Station.106 Systeminformationshandbuch www.dell.com | support.euro.dell.com 3 Den Computer an eine Steckdose anschließen. 4 Den Computer einschalten. Wenn das DELL™-Logo angezeigt wird, sofort drücken. HINWEIS: Wenn eine Meldung erscheint, dass keine Diagnoseprogrammpartition gefunden wurde, führen Sie das Programm „Dell Diagnostics“ über die Drivers and Utilities-CD aus. Falls so lange gewartet wurde, bis das Microsoft® Windows®-Logo erscheint, warten Sie, bis der Windows-Desktop angezeigt wird. Danach den Computer herunterfahren und erneut starten. 5 In der Liste der Startgeräte Diagnostics (Diagnose) markieren und drücken. Der Computer führt vor dem Starten eine Systemüberprüfung durch. Dabei handelt es sich um eine Reihe von integrierten Diagnosefunktionen, mit denen die Systemplatine, Tastatur, Festplatte und der Bildschirm geprüft werden. • Beantworten Sie alle Fragen, die während der Überprüfung angezeigt werden. • Wird ein Fehler entdeckt, unterbricht der Computer die Prüfung und zeigt eine entsprechende Fehlermeldung an. Um die Überprüfung zu unterbrechen und das Betriebssystem aufzurufen, drücken Sie die Taste . Um mit dem nächsten Schritt fortzufahren, drücken Sie die Taste . Um die Komponente erneut zu testen, bei der die Fehlfunktion festgestellt wurde, drücken Sie . • Werden bei der Überprüfung vor dem Systemstart Fehlfunktionen festgestellt, notieren Sie sich die Fehlercodes, und wenden Sie sich an Dell bevor Sie mit dem Programm „Dell Diagnostics“ fortfahren. (Unter „Weitere Hilfe“ im Benutzerhandbuch finden Sie die entsprechenden Rufnummern und Adressen.) Wurde die Systemüberprüfung vor dem Starten erfolgreich durchgeführt, erscheint folgende Meldung: Booting Dell Diagnostic Utility Partition. Press any key to continue. (Die Dell-Diagnoseprogrammpartition wird gestartet. Drücken Sie eine beliebige Taste, um fortzufahren.) 6 Eine beliebige Taste drücken, um das Programm „Dell Diagnostics“ von der entsprechenden Partition auf der Festplatte zu starten.Systeminformationshandbuch 107 7 Wenn das Dell-Diagnoseprogramm geladen wurde und das Main Menu (Hauptmenü) erscheint, auf die Schaltfläche für die gewünschte Option klicken. 8 Tritt während eines Tests ein Problem auf, werden in einer Meldung der Fehlercode und eine Beschreibung des Problems angezeigt. Den Fehlercode und die Problembeschreibung notieren und den Anweisungen auf dem Bildschirm folgen. Kann das Problem nicht gelöst werden, an Dell wenden. (Unter „Weitere Hilfe“ im Benutzerhandbuch finden Sie die entsprechenden Rufnummern und Adressen.) HINWEIS: Die Service-Kennnummer des Computers befindet sich in der Titelleiste der einzelnen Fenster. Option Funktion Express Test (Schnelltest) Es wird ein Schnelltest der Geräte durchgeführt. Der Test dauert normalerweise etwa zehn bis 20 Minuten. Es ist keine Benutzeraktion erforderlich. Führen Sie zuerst den Schnelltest durch, um die Ursache des Problems möglicherweise schnell zu erkennen. Extended Test (Erweiterter Test) Es wird ein ausführlicher Test der Geräte durchgeführt. Dieser Test nimmt normalerweise mindestens eine Stunde in Anspruch. Dabei muss der Benutzer in regelmäßigen Abständen Informationen eingeben. Custom Test (Benutzerdefinierter Test) Es wird ein bestimmtes Gerät geprüft. Die auszuführenden Tests können vom Benutzer angepasst werden. Symptom Tree (Problemübersicht) Es werden die am häufigsten auftretenden Probleme aufgeführt. Vom Benutzer kann der entsprechende Test für das jeweils aufgetretene Problem ausgewählt werden.108 Systeminformationshandbuch www.dell.com | support.euro.dell.com 9 Wird ein Test der Kategorie Custom Test (Benutzerdefinierter Test) oder Symptom Tree (Problemübersicht) ausgeführt, auf die entsprechende, im Folgenden beschriebene Registerkarte klicken, um weitere Informationen zu erhalten. 10 Wenn die Tests vollständig ausgeführt wurden, das Testfenster schließen, um zum Hauptmenü zurückzukehren. Um das Programm „Dell Diagnostics“ zu verlassen und den Computer neu zu starten, das Fenster des Hauptmenüs schließen. Registerkarte Funktion Results (Ergebnisse) Es werden die Testergebnisse und möglicherweise gefundene Probleme angezeigt. Errors (Fehler) Es werden die gefundenen Fehler, die Fehlercodes und eine Beschreibung des Problems angezeigt. Help (Hilfe) Beschreibt den Test und verweist auf mögliche Voraussetzungen für die Durchführung des Tests. Configuration (Konfiguration) Die Hardware-Konfiguration der ausgewählten Geräte wird angezeigt. Das Programm "Dell Diagnostics" sammelt über das SystemSetup-Programm, den Speicher und verschiedene interne Tests Konfigurationsinformationen für alle Geräte. Diese Informationen werden in der Geräteliste auf der linken Seite angezeigt. In der Geräteliste werden möglicherweise nicht alle Namen von Geräten angezeigt, die im Computer installiert oder daran angeschlossen sind. Parameters (Parameter) Der Test kann durch Änderungen an den Einstellungen an Ihre Bedürfnisse angepasst werden.Systeminformationshandbuch 109 Betriebsbestimmungen Elektromagnetische Interferenz (EMI) ist ein Signal oder eine Emission, die in den freien Raum abgegeben bzw. entlang von Strom- oder Signalleitungen geleitet wird und den Betrieb der Funknavigation oder anderer Sicherheitsgeräte beeinträchtigt bzw. deren Qualität extrem verschlechtert, behindert oder wiederholt lizenzierte Funkdienste unterbricht. Funkdienste umfassen kommerziellen AM-/FM-Radio- und Fernsehrundfunk, Funktelefondienste, Radar, Flugsicherung, Anrufmelder und Dienste für personenbezogene Kommunikation (PCS [Personal Communication Services]), sind jedoch nicht nur auf diese beschränkt. Diese lizenzierten Dienste sowie die unbeabsichtigte Abstrahlung durch andere Geräte (z. B. digitale Geräte wie Computeranlagen) tragen zum Aufbau elektromagnetischer Felder bei. Unter elektromagnetischer Verträglichkeit (EMV) versteht man die Fähigkeit elektronischer Bauteile, in einer elektronischen Umgebung störungsfrei zu funktionieren. Dieses Computersystem wurde zwar so konzipiert, dass die seitens der Behörden festgelegten Grenzwerte für EMI nicht überschritten werden; dennoch kann nicht ausgeschlossen werden, dass bei bestimmten Installationen nicht doch Störungen auftreten. Wenn dieses Gerät die Funkkommunikation durch Interferenzen beeinträchtigt, was durch Ein- und Ausschalten des Gerätes festgestellt werden kann, wird der Benutzer aufgefordert, die Störungen durch eine oder mehrere der folgenden Maßnahmen zu beheben: • Die Empfangsantenne neu ausrichten. • Die Position des Computers gegenüber dem Empfänger ändern. • Den Abstand zwischen Computer und Empfänger vergrößern. • Den Computer an eine andere Steckdose anschließen, so dass Computer und Empfänger über verschiedene Stromkreise versorgt werden. Wenden Sie sich gegebenenfalls an einen Mitarbeiter des technischen Supports von Dell oder an einen erfahrenen Radio- und Fernsehtechniker. Weitere Informationen zu Betriebsbestimmungen finden Sie unter „Betriebsbestimmungen“ im Anhang des Online-Benutzerhandbuchs. In den Abschnitten der einzelnen Zulassungsbehörden finden Sie länderspezifische Informationen zu EMV/EMI bzw. zur Produktsicherheit.110 Systeminformationshandbuch www.dell.com | support.euro.dell.comwww.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Informazioni di sistema Modello PP05LNote, avvisi e messaggi di attenzione NOTA: una NOTA evidenzia informazioni importanti per un uso ottimale del computer. AVVISO: un AVVISO può indicare un potenziale danno a livello di hardware o una perdita di dati e consiglia come evitare il problema. ATTENZIONE: un messaggio di ATTENZIONE indica un rischio di danni alla proprietà, lesioni personali o morte. Abbreviazioni ed acronimi Per un elenco completo delle abbreviazioni e degli acronimi, fare riferimento alla Guida dell’utente. A seconda del sistema operativo in uso, per accedere alla Guida fare doppio clic sull’icona Guida dell’utente sul desktop oppure fare clic sul pulsante Start, scegliere Guida in linea e supporto tecnico, quindi fare clic su Guide dell’utente e di sistema. Se il computer acquistato è un Dell n Series, qualsiasi riferimento fatto in questo documento al sistema operativo Microsoft® Windows® non è applicabile. ____________________ Le informazioni contenute nel presente documento sono soggette a modifiche senza preavviso. © 2003 Dell Computer Corporation. Tutti i diritti riservati. È severamente vietata la riproduzione, con qualsiasi strumento, senza l’autorizzazione scritta di DellComputer Corporation. Marchi di fabbrica usati nel presente documento: Dell, il logo DELL, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex e Latitude sono marchi di fabbrica di Dell Computer Corporation; Intel, Pentium e Celeron sono marchi depositati di Intel Corporation; Microsoft e Windows sono marchi depositati di Microsoft Corporation; EMC è un marchio depositato di EMC Corporation. Altri marchi di fabbrica e nomi commerciali possono essere utilizzati in questo documento sia in riferimento alle aziende che rivendicano il marchio e i nomi che ai prodotti stessi. Dell Computer Corporation nega qualsiasi partecipazione di proprietà relativa a marchi di fabbrica e nomi commerciali diversi da quelli di sua proprietà. Modello PP05L Febbraio 2003 N/P 1Y369 Rev. A00Sommario 113 Sommario ATTENZIONE: Istruzioni di sicurezza . . . . . . . . . . . . . . . 115 Informazioni generali . . . . . . . . . . . . . . . . . . . . . 115 Alimentazione . . . . . . . . . . . . . . . . . . . . . . . . . 116 Batteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Uso in aereo . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Istruzioni EMC . . . . . . . . . . . . . . . . . . . . . . . . 118 Uso del computer . . . . . . . . . . . . . . . . . . . . . . . . . 119 Abitudini ergonomiche nell’uso del computer . . . . . . . . . . 120 Interventi sui componenti interni del computer . . . . . . . . . 120 Protezione dalle scariche elettrostatiche . . . . . . . . . . . . 121 Smaltimento della batteria . . . . . . . . . . . . . . . . . . . 122 Ricerca di informazioni relative al computer . . . . . . . . . . . 122 Installazione del computer . . . . . . . . . . . . . . . . . . . . 125 Informazioni sul computer . . . . . . . . . . . . . . . . . . . . 127 Vista frontale . . . . . . . . . . . . . . . . . . . . . . . . . 127 Vista sinistra . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Vista destra . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Retro del computer. . . . . . . . . . . . . . . . . . . . . . . 129 Vista inferiore . . . . . . . . . . . . . . . . . . . . . . . . . 130 Rimozione della batteria . . . . . . . . . . . . . . . . . . . . . . 131 Installazione e rimozione della pila di riserva . . . . . . . . . . . 132 Installazione della batteria . . . . . . . . . . . . . . . . . . . . 134 Esecuzione del programma Dell Diagnostics . . . . . . . . . . . 134 Avvisi sulle normative . . . . . . . . . . . . . . . . . . . . . . . 138114 SommarioInformazioni di sistema 115 ATTENZIONE: Istruzioni di sicurezza Per proteggere il computer e l’ambiente di lavoro da eventuali danni e per la sicurezza personale, attenersi alle seguenti indicazioni di sicurezza. Informazioni generali • Non cercare di riparare il computer da soli se non si è un addetto esperto al supporto tecnico. Seguire sempre attentamente le istruzioni di installazione. • Se si usa un cavo di alimentazione di prolunga unitamente all’adattatore c.a., accertarsi che l’assorbimento totale in ampere dei dispositivi collegati non superi il valore nominale di ampere del cavo di prolunga. • Non inserire oggetti nelle prese d’aria o in altre fessure del computer. Ciò potrebbe causare un corto circuito dei componenti interni, con conseguenti incendi o scariche elettriche. • Non riporre il computer in un ambiente con insufficiente aerazione, ad esempio una custodia per il trasporto o una valigetta chiusa, durante il funzionamento, in quanto ciò potrebbe provocare incendi o il danneggiamento del computer. • Mantenere il computer lontano da termosifoni e fonti di calore e non ostruire le prese di raffreddamento. Non appoggiare il computer su pile di carta, non racchiuderlo tra pareti o posarlo su letti, divani o tappeti. • Quando si usa l’adattatore c.a. per alimentare il computer o caricare la batteria, posizionarlo in una zona ventilata, ad esempio il piano di una scrivania o il pavimento. Non coprire l’adattatore c.a. con fogli o altri oggetti che potrebbero rallentarne il raffreddamento. Non usare inoltre l’adattatore c.a. lasciandolo all’interno della custodia per il trasporto. • Durante il normale funzionamento del computer l’adattatore c.a. può raggiungere temperature elevate. Maneggiare con cautela l’adattatore durante o subito dopo il funzionamento. • Non usare il computer portatile appoggiando la base a contatto diretto con la pelle per periodi prolungati. La temperatura superficiale della base aumenta durante il normale funzionamento, specialmente se il computer è alimentato a c.a. Il contatto prolungato con la pelle potrebbe causare fastidio o, in casi estremi, bruciature. • Non usare il computer in un ambiente umido, ad esempio vicino a una vasca da bagno, un lavandino, una piscina o in un seminterrato umido. • Se il computer è dotato di modem integrato o opzionale (scheda PC Card), scollegare il cavo del modem al sopraggiungere di temporali per evitare il rischio, sia pure remoto, di scariche elettriche causate da fulmini e trasmesse attraverso la linea telefonica.116 Informazioni di sistema www.dell.com | support.euro.dell.com • Per evitare potenziali rischi di scariche elettriche, non collegare o scollegare cavi, né eseguire operazioni di manutenzione o riconfigurazione del prodotto durante un temporale. Non usare il computer durante un temporale a meno che tutti i cavi siano stati scollegati e il computer sia alimentato esclusivamente a batteria. • Se il computer è dotato di modem, il cavo usato con il modem deve avere dimensioni minime pari a 26 AWG (American Wire Gauge) e un connettore modulare RJ-11 conforme alle normative FCC. • Prima di aprire il coperchio della baia dei moduli di memoria, della scheda miniaturizzata PCI e del modem sotto il computer, scollegare tutti i cavi dalle relative prese elettriche e il cavo telefonico. • Se il computer è dotato di un connettore del modem RJ-11 e di un connettore di rete RJ-45, che sono simili, assicurarsi di collegare il cavo telefonico al connettore RJ-11 e non al connettore RJ-45. • Le schede PC Card possono diventare estremamente calde durante il normale funzionamento. In caso di funzionamento prolungato, rimuovere le schede PC Card con cautela. • Prima di eseguire la pulizia del computer, scollegarlo dalla presa elettrica. Pulire il computer con un panno morbido inumidito con acqua. Non usare detergenti spray o liquidi che potrebbero contenere sostanze infiammabili. Alimentazione • Usare esclusivamente l’adattatore c.a. fornito da Dell approvato per l’uso con questo computer. L’uso di un adattatore c.a. diverso potrebbe provocare incendi o esplosioni. • Prima di collegare il computer a una presa elettrica, controllare il valore della tensione dell’adattatore c.a. per accertarsi che la tensione e la frequenza corrispondano a quelle della fonte di alimentazione. • Per scollegare il computer da tutte le fonti di alimentazione, spegnere il computer, scollegare l’adattatore c.a. dalla presa elettrica e rimuovere l’eventuale batteria installata nell’alloggiamento della batteria o nell’alloggiamento dei moduli. • Per evitare scariche elettriche, collegare l’adattatore c.a. e i cavi di alimentazione delle periferiche a fonti di alimentazione correttamente messe a terra. I cavi di alimentazione potrebbero essere dotati di spine a tre poli per fornire una messa a terra. Non usare adattatori per spine né rimuovere il polo di messa a terra dalla spina del cavo di alimentazione. Se è necessario un cavo di prolunga per l’alimentazione, usare un cavo di tipo appropriato, con spina a due o a tre poli, a cui collegare il cavo di alimentazione dell’adattatore c.a. ATTENZIONE: Istruzioni di sicurezza (cont)Informazioni di sistema 117 • Accertarsi che non vi siano oggetti appoggiati sopra il cavo di alimentazione dell’adattatore c.a. e che il cavo non sia di intralcio o possa essere calpestato. • Se si usa una multipresa, prestare particolare attenzione quando vi si collega il cavo di alimentazione dell’adattatore c.a. Alcune multiprese potrebbero non consentire l’inserimento corretto della spina del cavo di alimentazione, con conseguente possibili danni permanenti al computer e rischio di scariche elettriche e incendi. Accertarsi che il polo di messa a terra della spina sia inserito nel corrispondente foro di contatto di messa a terra della multipresa. Batteria • Usare esclusivamente gruppi batterie Dell™ approvati per l’uso con questo computer. L’uso di altri tipi di batterie potrebbe provocare incendi o esplosioni. • Non trasportare il gruppo batterie in tasca, in borsa o in altri tipi di contenitori dove potrebbero essere presenti oggetti metallici, ad esempio le chiavi dell’auto o graffette metalliche, che potrebbero causare un corto circuito tra i morsetti della batteria. Le temperature estremamente alte, generate dal conseguente eccesso di flusso di corrente, potrebbero danneggiare il gruppo batterie o causare incendi o bruciature. • Se maneggiata non correttamente, la batteria comporta il rischio di incendio o bruciature. Non disassemblarla. Maneggiare con molta attenzione un gruppo batterie danneggiato o dal quale si è verificata una perdita. Se la batteria è danneggiata, è possibile che si verifichi una perdita di elettroliti dalle celle che può provocare lesioni. • Tenere la batteria lontano dalla portata dei bambini. • Non riporre o lasciare il computer o il gruppo batterie in prossimità di fonti di calore, quali caloriferi, caminetti, stufe, stufette elettriche o altre apparecchiature che emettono calore, né esporli a temperature superiori a 60º C (140º F). Se esposti a temperature eccessivamente elevate, gli elementi della batteria potrebbero esplodere o potrebbero verificarsi delle perdite, con conseguente rischio di incendio. • Non gettare la batteria sul fuoco né insieme ai rifiuti domestici, in quanto potrebbe esplodere. Smaltire le batterie usate secondo le istruzioni del produttore o contattare l’autorità locale preposta allo smaltimento dei rifiuti per informazioni. Smaltire immediatamente le batterie esaurite o danneggiate. ATTENZIONE: Istruzioni di sicurezza (cont)118 Informazioni di sistema www.dell.com | support.euro.dell.com Uso in aereo • L’uso del computer Dell a bordo di un aereo è subordinato a determinate normative stabilite degli enti amministrativi per il trasporto aereo e/o a restrizioni specifiche delle compagnie aeree. Ad esempio, tali normative e restrizioni in genere vietano l’uso di qualsiasi dispositivo elettronico di comunicazione personale (PED) che consenta la trasmissione in radiofrequenza o mediante altri segnali elettromagnetici a bordo di un aereo. – Per rispettare tutte le restrizioni indicate, se il computer portatile Dell è dotato di Dell TrueMobile™ o di un altro dispositivo per comunicazioni senza fili, disattivarlo prima di salire a bordo dell’aereo e seguire tutte le istruzioni fornite dagli assistenti di volo in relazione all’uso di tale dispositivo. – L’uso di dispositivi elettronici di comunicazione personale, quali i computer portatili, può inoltre essere vietato durante le fasi cruciali del volo, ad esempio in fase di decollo e atterraggio. Alcune linee aeree definiscono fase cruciale di volo qualsiasi momento in cui l’aereo si trova a un’altezza inferiore a 3050 m. Per determinare quando è consentito l’uso di un dispositivo elettronico di comunicazione personale, seguire le istruzioni specifiche della compagnia aerea. Istruzioni EMC Usare cavi schermati per garantire la conformità con la classe EMC prevista per l’ambiente di utilizzo. Dell fornisce un apposito cavo per stampanti parallele. È anche possibile ordinare il cavo da Dell presso il sito Web all’indirizzo www.dell.com. L’elettricità statica può danneggiare i componenti elettronici del computer. Per evitare possibili danni, scaricare l’elettricità statica dal corpo prima di toccare un componente elettronico del computer, ad esempio un modulo di memoria. A tale scopo è sufficiente toccare la superficie metallica non verniciata del pannello di input/output del computer. ATTENZIONE: Istruzioni di sicurezza (cont)Informazioni di sistema 119 Uso del computer Attenersi alle seguenti indicazioni di sicurezza per prevenire danni al computer. • Prima di iniziare a usare il computer, appoggiarlo su una superficie piana. • Se si viaggia in aereo, non spedire il computer come bagaglio. Sebbene il computer non venga danneggiato dai dispositivi di sicurezza a raggi X, non fare mai passare il computer attraverso un metal detector. Se il computer deve essere ispezionato manualmente, accertarsi di avere a disposizione una batteria carica nell’eventualità che venga richiesto di accendere il computer. • Se si viaggia con il disco rigido rimosso dal computer, avvolgere l’unità con materiale non conduttore, ad esempio un panno o della carta. Se l’unità deve essere controllata manualmente, prepararsi a installare l’unità nel computer. Sebbene il disco rigido non venga danneggiato dai dispositivi di sicurezza a raggi X, non fare mai passare il disco rigido attraverso un metal detector. • Durante il viaggio, non collocare il computer negli scomparti portabagagli, dove potrebbe scivolare. Non fare cadere il computer, né sottoporlo ad altri urti meccanici. • Proteggere il computer, la batteria e il disco rigido dagli agenti ambientali, quali sporco, polvere, alimenti, liquidi, temperature eccessivamente basse o elevate e dall’esposizione diretta ai raggi solari. • Se nel passaggio da un ambiente all’altro il computer viene esposto a temperature e tassi di umidità notevolmente diversi, è possibile che sul computer o al suo interno si formi della condensa. Per evitare danni al computer, attendere che la condensa sia evaporata prima di usare il computer. AVVISO: quando il computer passa da condizioni di bassa temperatura a un ambiente più caldo o da condizioni di temperatura elevata a un ambiente più freddo, attendere che il computer raggiunga la temperatura ambiente prima di accenderlo. • Per scollegare un cavo, afferrare il connettore o il serracavo, non il cavo stesso. Mentre si estrae il connettore, mantenerlo correttamente allineato per evitare che i piedini si pieghino. Inoltre, prima di collegare un cavo, accertarsi che entrambi i connettori siano allineati e orientati in modo corretto. • Maneggiare i componenti con attenzione. I componenti quali i moduli di memoria devono essere afferrati dai bordi e non dai piedini. • Per evitare possibili danni alla scheda di sistema, prima di rimuovere un modulo di memoria dalla scheda di sistema o scollegare una periferica dal computer, spegnere il computer, scollegare il cavo dell’adattatore c.a., rimuovere l’eventuale batteria installata nel relativo alloggiamento o nell’alloggiamento dei moduli e attendere 5 secondi dallo spegnimento del computer.120 Informazioni di sistema www.dell.com | support.euro.dell.com • Pulire lo schermo con un panno morbido e pulito, inumidito con acqua. Applicare l’acqua sul panno, quindi passare il panno sullo schermo in una sola direzione, dalla parte superiore a quella inferiore. Rimuovere velocemente ogni traccia di liquido dallo schermo e mantenerlo asciutto. Un’esposizione protratta all’umidità potrebbe danneggiare lo schermo. Non usare un comune detergente per vetri per pulire lo schermo. • Se il computer entra in contatto con liquidi o viene danneggiato, seguire le procedure descritte nella sezione “Soluzione di problemi” della Guida dell’utente. Se dopo avere seguito tali procedure il computer continua a non funzionare correttamente, contattare Dell (vedere la sezione “Assistenza” della Guida dell’utente per ottenere i recapiti appropriati). Abitudini ergonomiche nell’uso del computer ATTENZIONE: l’uso prolungato o improprio della tastiera può comportare lesioni. ATTENZIONE: osservare lo schermo o il monitor esterno per periodi prolungati può causare disturbi alla vista. Per migliorare il comfort e l’efficienza, quando si configura e si usa il computer osservare le indicazioni ergonomiche fornite nell’appendice della Guida dell’utente in linea. Il computer portatile non è stato progettato per un uso prolungato in ambiente di ufficio. Si consiglia pertanto di collegare una tastiera esterna se si desidera usare il computer in ambiente di ufficio per un periodo di tempo prolungato. Interventi sui componenti interni del computer Prima di rimuovere o installare moduli di memoria, schede miniaturizzate PCI o modem, seguire la procedura descritta rispettando la sequenza indicata. AVVISO: l’installazione di moduli di memoria, di un modem o di una scheda miniaturizzata PCI è l’unica operazione che richiede l’accesso all’interno del computer. Uso del computer (cont)Informazioni di sistema 121 AVVISO: per evitare possibili danni alla scheda di sistema, attendere 5 secondi dallo spegnimento del computer prima di scollegare una periferica o rimuovere un modulo di memoria, una scheda miniaturizzata PCI o un modem dalla scheda di sistema. 1 Arrestare il sistema e spegnere tutte le periferiche collegate. 2 Scollegare il computer e le periferiche dalle prese elettriche per ridurre i rischi di lesioni personali o scariche elettriche. Scollegare dal computer eventuali linee telefoniche o altre linee di telecomunicazione. 3 Rimuovere la batteria principale dal relativo alloggiamento e, se presente, la batteria aggiuntiva dall’alloggiamento dei moduli. 4 Scaricare a terra l’elettricità statica del corpo toccando qualsiasi superficie metallica non verniciata sul retro del computer. Durante l’intervento toccare periodicamente la superficie metallica non verniciata per scaricare l’elettricità statica eventualmente accumulata che potrebbe danneggiare i componenti interni. Protezione dalle scariche elettrostatiche L’elettricità statica può danneggiare i componenti elettronici del computer. Per evitare possibili danni, scaricare l’elettricità statica dal corpo prima di toccare un componente elettronico del computer, ad esempio un modulo di memoria. A tale scopo è sufficiente toccare una superficie metallica non verniciata sul retro del computer. Mentre si lavora sui componenti interni del computer, toccare periodicamente una superficie metallica non verniciata sul retro del computer per scaricare l’eventuale carica elettrostatica accumulata dal proprio corpo. Per evitare danni causati dalle scariche elettrostatiche è inoltre possibile adottare le seguenti precauzioni: • Quando si estrae dalla confezione un componente sensibile alle cariche elettrostatiche, non rimuoverlo dall’involucro antistatico fino al momento dell’installazione. Prima di aprire l’involucro antistatico, accertarsi di avere scaricato l’elettricità statica dal corpo. • Prima di trasportare un componente sensibile alle cariche elettrostatiche, riporlo in un contenitore o involucro antistatico. • Maneggiare tutti i componenti sensibili in un’area priva di energia elettrostatica. Se possibile, usare tappeti antistatici per il pavimento e il banco di lavoro. Uso del computer (cont)122 Informazioni di sistema www.dell.com | support.euro.dell.com Ricerca di informazioni relative al computer Smaltimento della batteria Il computer usa una pila agli ioni di litio. Per informazioni sulla sostituzione della batteria agli ioni di litio del computer, vedere “Rimozione della batteria” di seguito all’interno del presente documento e “Informazioni sull’uso della batteria” nella Guida dell’utente in linea. Non gettare la batteria insieme ai rifiuti domestici. Per informazioni sul più vicino centro di raccolta di batterie esaurite, contattare i responsabili del servizio smaltimento rifiuti di zona. Uso del computer (cont) Tipo di informazioni Dove cercare • Un programma di diagnostica per il computer • Driver per il computer • Documentazione per il computer • Documentazione per le periferiche CD Drivers and Utilities (noto anche come ResourceCD) La documentazione e i driver sono già installati sul computer al momento della consegna. È possibile usare il CD per reinstallare i driver, eseguire Dell Diagnostics o accedere alla documentazione. I file Leggimi inclusi nel CD forniscono gli aggiornamenti più recenti relativi a modifiche tecniche del computer o materiale tecnico di riferimento avanzato destinato agli utenti più esperti. • Procedure di configurazione del computer • Informazioni sulla garanzia • Istruzioni di sicurezza Informazioni di sistema DellInformazioni di sistema 123 • Codice di servizio espresso e numero di servizio • Etichetta della licenza di Microsoft® Windows® Etichetta del codice di servizio espresso e del numero di identificazione del prodotto Queste etichette sono situate sul computer. • Driver più recenti per il computer • Risposte a domande di supporto tecnico e di assistenza • Discussioni in linea con altri utenti ed esperti del supporto tecnico • Documentazione per il computer Sito Web del supporto tecnico di Dell: support.dell.com Il sito Web del supporto tecnico di Dell fornisce diversi strumenti in linea quali: • Soluzioni: consigli e suggerimenti relativi alla risoluzione dei problemi, articoli tecnici e corsi in linea • Forum clienti: discussione in linea con altri clienti Dell • Aggiornamenti: informazioni di aggiornamento per componenti quali memoria, dico rigido e sistema operativo • Servizio clienti: informazioni di contatto, sullo stato dell’ordine, sulla garanzia e sulle riparazioni • Scaricamento di file: driver, patch e aggiornamenti del software • Riferimenti: documentazione per il computer, specifiche dei prodotti e white paper • Procedure di rimozione e sostituzione di componenti • Informazioni sulle specifiche tecniche • Procedure di configurazione delle impostazioni di sistema • Procedure di risoluzione dei problemi Guida dell’utente Guida in linea e supporto tecnico di Windows 1 Fare clic sul pulsante Start, quindi scegliere Guida in linea e supporto tecnico. 2Fare clic su Guide dell’utente e di sistema, quindi fare clic su Guide dell’utente. Microsoft Windows 2000 Fare doppio clic sull’icona Guida dell’utente sul desktop. Tipo di informazioni Dove cercare124 Informazioni di sistema www.dell.com | support.euro.dell.com • Uso di Windows XP • Documentazione per il computer • Documentazione per periferiche (ad esempio per modem) Guida in linea e supporto tecnico di Windows 1 Fare clic sul pulsante Start, quindi scegliere Guida in linea e supporto tecnico. 2 Digitare una parola o una frase che descriva il problema, quindi fare clic sull’icona a forma di freccia. 3 Fare clic sull’argomento che descrive il problema. 4 Seguire le istruzioni visualizzate. • Procedure di reinstallazione del sistema operativo CD del sistema operativo Dopo aver reinstallato il sistema operativo mediante il CD del sistema operativo, usare il CD Drivers and Utilities per reinstallare i driver richiesti dalle periferiche fornite con il computer. Il numero di identificazione del prodotto per il sistema operativo è riportato sul computer. Tipo di informazioni Dove cercare oInformazioni di sistema 125 Installazione del computer ATTENZIONE: prima di eseguire le procedure descritte in questa sezione, seguire le istruzioni di sicurezza riportate all’inizio del presente documento. 1 Rimuovere gli accessori dalla scatola. 2 Mettere da parte gli oggetti contenuti nella scatola degli accessori che serviranno per completare la configurazione del computer. La scatola degli accessori contiene inoltre la documentazione per l’utente ed eventuale altro software o dispositivi hardware opzionali ordinati, quali schede PC Card, unità o batterie. 3 Collegare l’adattatore c.a. al relativo connettore sul computer e a una presa elettrica.126 Informazioni di sistema www.dell.com | support.euro.dell.com 4 Sollevare lo schermo del computer e premere il pulsante di accensione per accendere il computer. NOTA: non collegare il computer alla periferica di alloggiamento finché il computer non è stato accesso e spento almeno una volta. Pulsante di accensioneInformazioni di sistema 127 Informazioni sul computer Vista frontale Schermo Touchpad Pulsante di accensione Tastiera Indicatori di stato della tastiera Indicatori di stato del computer Altoparlanti Pulsanti del touchpad Fermo di chiusura dello schermo128 Informazioni di sistema www.dell.com | support.euro.dell.com Vista sinistra Vista destra Slot per schede PC Card Sensore a infrarossi Connettori audio (2) Slot per cavo di sicurezza Prese d’aria (2) Slot per cavo di sicurezza Alloggiamento dei moduli Fermo di chiusura della perifericaInformazioni di sistema 129 Retro del computer AVVISO: per evitare danni al computer, attendere 5 secondi dallo spegnimento del computer prima di scollegare una periferica esterna. ATTENZIONE: non ostruire le prese d’aria, non introdurvi oggetti e non lasciare che vi si accumuli dentro della polvere. Non riporre il computer in un ambiente con insufficiente aerazione, ad esempio una valigetta chiusa, durante il funzionamento, in quanto ciò potrebbe provocare incendi o il danneggiamento del computer. Connettori USB (2) Connettore S-Video di uscita TV Connettore del modem (RJ-11) (opzionale) Connettore di rete (RJ-45) Connettore video Connettore della porta parallela Connettore della porta seriale Connettore adattatore c.a. Prese d’aria130 Informazioni di sistema www.dell.com | support.euro.dell.com Vista inferiore Ventola Fermo di chiusura dell’alloggiamento della batteria Indicatore del livello di carica della batteria Batteria Coperchio della baia dei moduli di memoria Disco rigido Coperchio della scheda miniaturizzata PCI Slot per periferica di alloggiamento Foro della vite della perifericaInformazioni di sistema 131 Rimozione della batteria Per ulteriori informazioni sulla rimozione della batteria aggiuntiva, vedere Uso dell’alloggiamento dei moduli nella Guida dell’utente in linea. ATTENZIONE: prima di eseguire queste procedure, spegnere il computer, scollegarlo dalla presa elettrica e scollegare il modem dallo spinotto a muro della linea telefonica. AVVISO: se si desidera sostituire la batteria con il computer in modalità di attesa, sono disponibili al massimo 90 secondi per completare l’operazione prima che il computer si spenga, perdendo tutti i dati in memoria non salvati. 1 Assicurarsi che il computer sia spento e scollegato dalla presa elettrica e che il modem sia scollegato dallo spinotto a muro della linea telefonica. 2 Se il computer è collegato a (inserito in) una periferica di alloggiamento, è necessario disinserirlo. Per istruzioni, consultare la documentazione fornita con la periferica di alloggiamento. 3 Fare scorrere e trattenere il fermo di chiusura dell’alloggiamento della batteria situato sotto il computer, quindi estrarre la batteria dall’alloggiamento.132 Informazioni di sistema www.dell.com | support.euro.dell.com Installazione e rimozione della pila di riserva 1 Rimuovere la batteria. 2 Rimuovere il coperchio della pila di riserva. 3 Estrarre la pila di riserva dall’alloggiamento e scollegare il cavo dal connettore. Pila di riserva Connettore Cavo della pila di riservaInformazioni di sistema 133 4 Collegare il cavo della pila di riserva al connettore nell’alloggiamento della pila di riserva. 5 Sistemare la pila di riserva nell’alloggiamento e riporre il coperchio della pila di riserva. Installazione della batteria Fare scorrere la batteria nell’alloggiamento fino a quando il fermo di chiusura scatta in posizione. Per ulteriori informazioni sull’installazione della batteria aggiuntiva, vedere Uso dell’alloggiamento dei moduli nella Guida dell’utente in linea. Esecuzione del programma Dell Diagnostics Il programma Dell Diagnostics è installato in una partizione nascosta del disco rigido riservata allo strumento di diagnostica. NOTA: se sullo schermo del computer non viene visualizzata alcuna immagine, contattare Dell (vedere la sezione “Assistenza” della Guida dell’utente per ottenere i recapiti appropriati). 1 Arrestare il sistema. 2 Se il computer è collegato a (inserito in) una periferica di alloggiamento, è necessario disinserirlo. Per istruzioni, consultare la documentazione fornita con la periferica di alloggiamento.134 Informazioni di sistema www.dell.com | support.euro.dell.com 3 Collegare il computer a una presa elettrica. 4 Accendere il computer. Quando viene visualizzato il logo di DELL™, premere immediatamente. NOTA: se viene visualizzato un messaggio che indica che la partizione dello strumento di diagnostica non è stata trovata, eseguire il programma Dell Diagnostics dal CD Drivers and Utilities. Se si attende troppo a lungo e viene visualizzato il logo di Microsoft® Windows®, attendere la visualizzazione del desktop di Windows. Arrestare quindi il sistema e riprovare. 5 Quando viene visualizzato l’elenco delle unità di avvio, evidenziare Diagnostics e premere . Verrà eseguito il ciclo di verifica del sistema pre-avvio, ovvero una serie di prove diagnostiche incorporate per il controllo iniziale della scheda di sistema, della tastiera, del disco rigido e dello schermo. • Durante il ciclo di verifica, rispondere alle domande visualizzate. • Se viene rilevato un errore, il computer si arresta e viene visualizzato un messaggio di errore. Per interrompere il ciclo di verifica e riavviare il sistema operativo, premere ; per passare alla prova successiva, premere ; per ripetere il controllo del componente che non ha superato la prova, premere . • Se durante il ciclo di verifica del sistema pre-avvio vengono rilevati errori, annotare i codici di errore e contattare Dell (vedere la sezione “Assistenza” della Guida dell’utente per ottenere i recapiti appropriati) prima di procedere all’esecuzione del programma Dell Diagnostics. Se il ciclo di verifica del sistema pre-avvio è stato completato correttamente, verrà visualizzato il messaggio Booting Dell Diagnostic Utility Partition. Press any key to continue (avvio della partizione dello strumento di diagnostica Dell in corso. Premere un tasto per continuare). 6 Premere un tasto per avviare il programma Dell Diagnostics dalla partizione dello strumento di diagnostica sul disco rigido.Informazioni di sistema 135 7 Al termine del caricamento di Dell Diagnostics, quando viene visualizzato lo schermo Main Menu (menu principale) fare clic sull’opzione desiderata. 8 Se viene riscontrato un problema durante la prova, verrà visualizzato un messaggio contenente il codice di errore e la descrizione del problema. Annotare il codice di errore e la descrizione del problema e seguire le istruzioni visualizzate. Se non è possibile risolvere la condizione di errore, contattare Dell (vedere la sezione “Assistenza” della Guida dell’utente per ottenere i recapiti appropriati). NOTA: il numero di servizio del computer viene visualizzato nella barra del titolo di ciascuno schermo. Opzione Funzione Express Test Esegue una prova veloce delle periferiche. L’esecuzione di questa prova richiede in genere da 10 a 20 minuti e non richiede interazione da parte dell’utente. Eseguire Express Test come prima prova per determinare il problema nel più breve tempo possibile. Extended Test Esegue una verifica approfondita delle periferiche. L’esecuzione di questa prova richiede in genere almeno 1 ora e l’utente dovrà rispondere periodicamente a delle domande. Custom Test Esegue la verifica di una periferica specifica. È possibile personalizzare le prove che si desidera eseguire. Symptom Tree Elenca i sintomi più comuni riscontrati e consente di selezionare una prova in base al sintomo del problema riscontrato.136 Informazioni di sistema www.dell.com | support.euro.dell.com 9 Se si esegue una prova usando l’opzione Custom Test (test personalizzato) o Symptom Tree (elenco sintomi), selezionare la scheda corrispondente descritta nella seguente tabella per ulteriori informazioni. 10 Al termine della prova, chiudere lo schermo corrente per tornare allo schermo Main Menu. Per uscire da Dell Diagnostics e riavviare il computer, chiudere lo schermo Main Menu. Scheda Funzione Results Visualizza i risultati della prova e le eventuali condizioni di errore riscontrate. Errors Visualizza le condizioni di errore riscontrate, i codici di errore e la descrizione del problema. Help Descrive la prova e può contenere informazioni sui requisiti per l’esecuzione della prova. Configuration Visualizza la configurazione hardware della periferica selezionata. Le informazioni di configurazione di tutte le periferiche visualizzate in Dell Diagnostics sono derivate dal programma di configurazione del sistema, dalla memoria e da varie prove interne e vengono visualizzate nell’elenco delle periferiche disponibile nel riquadro sinistro dello schermo. Nell’elenco delle periferiche potrebbero non essere elencati i nomi di tutti i componenti installati sul computer o di tutte le periferiche collegate al computer. Parameters Consente di personalizzare la prova modificandone le impostazioni.Informazioni di sistema 137 Avvisi sulle normative Con interferenza elettromagnetica (EMI) si indica un qualsiasi segnale o emissione, irradiato nello spazio o trasmesso tramite cavi di alimentazione o di segnale, che può compromettere il funzionamento di dispositivi di navigazione radio o servizi di sicurezza di altro tipo, o che in modo significativo disturba, attenua o interrompe ripetutamente un servizio di radiocomunicazione a norma di legge. I servizi di radiocomunicazione comprendono, in via esemplificativa, trasmissioni commerciali AM/FM, televisione, servizi cellulari, radar, controllo del traffico aereo, cercapersone e servizi personali di comunicazione (PCS). Tali servizi a norma di legge, unitamente alle emissioni involontarie provenienti da dispositivi digitali quali i computer, contribuiscono alla formazione dell’ambiente elettromagnetico. La compatibilità elettromagnetica (EMC) è la capacità dei dispositivi elettronici di operare contemporaneamente in modo corretto nell’ambiente elettromagnetico. Nonostante questo computer sia stato progettato per rispettare i limiti EMI dell’autorità normativa e tale compatibilità sia stata verificata, non vi è alcuna garanzia che non si verifichino interferenze in una particolare situazione. Qualora la presente apparecchiatura provocasse interferenze con servizi di radiocomunicazione, verificabili accendendo e spegnendo l’apparecchiatura, si consiglia di cercare di rimediare all’inconveniente mediante una o più delle seguenti misure. • Cambiare l’orientamento dell’antenna di ricezione. • Cambiare l’orientamento del computer rispetto all’apparecchio ricevente. • Allontanare il computer dall’apparecchio ricevente. • Collegare il computer a una presa di corrente diversa, in modo che il computer e l’apparecchio ricevente si trovino su diverse sezioni del circuito elettrico. Se necessario, per ottenere ulteriori consigli, consultare un rappresentante del supporto tecnico di Dell o un tecnico radio/TV specializzato. Per ulteriori informazioni sulle normative, vedere “Avvisi sulle normative” nell’appendice della Guida dell’utente in linea. Le diverse sezioni per ciascuna autorità normativa fornisce informazioni EMC/EMI o sulla sicurezza del prodotto relative a un paese.138 Informazioni di sistema www.dell.com | support.euro.dell.comwww.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Manual de informações do sistema Modelo PP05LNotas, avisos e cuidados NOTA: indica informações importantes que o ajudam a utilizar melhor o computador. AVISO: indica uma situação que pode provocar danos no hardware ou perda de dados e indica como evitar o problema. CUIDADO: indica uma situação que pode provocar danos materiais, lesões corporais ou mesmo morte. Abreviaturas e acrónimos Para obter uma lista completa de abreviaturas e acrónimos, consulte o Manual do utilizador (dependendo do sistema operativo, faça duplo clique no ícone Manual do utilizador no ambiente de trabalho ou clique no botão Iniciar, clique em Centro de ajuda e suporte e, em seguida, clique em Manuais do utilizador e do sistema). Caso tenha adquirido um computador Dell™ n Series, todas as referências feitas neste documento ao sistema operativo Microsoft® Windows® não serão aplicáveis. ____________________ As informações contidas neste documento estão sujeitas a alterações sem aviso prévio. © 2003 Dell Computer Corporation. Todos os direitos reservados. Qualquer tipo de reprodução sem autorização por escrito da Dell Computer Corporation é expressamente proibida. Marcas comerciais utilizadas neste texto: Dell, o logótipo DELL, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex e Latitude são marcas comerciais da Dell Computer Corporation; Intel, Pentium e Celeron são marcas registadas da Intel Corporation; Microsoft e Windows são marcas registadas da Microsoft Corporation; EMC é uma marca registada da EMC Corporation. Podem ser utilizadas neste documento outras marcas comerciais ou nomes de marcas para referir as entidades que reivindicam a titularidade das marcas e dos nomes dos respectivos produtos. A Dell Computer Corporation exclui qualquer responsabilidade relativamente a marcas comerciais e nomes de marcas para além das que possui. Modelo PP05L Fevereiro de 2003 P/N 1Y369 Rev. A00Sumário 141 Sumário CUIDADO: Instruções de segurança . . . . . . . . . . . . . . . 143 Geral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Alimentação . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Bateria . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Viagens de avião . . . . . . . . . . . . . . . . . . . . . . . . 146 Instruções de EMC. . . . . . . . . . . . . . . . . . . . . . . 146 Utilização do computador . . . . . . . . . . . . . . . . . . . . . 147 Hábitos computacionais ergonómicos. . . . . . . . . . . . . . 148 Manusear componentes internos do computador . . . . . . . . 148 Protecção contra descargas electrostáticas . . . . . . . . . . . 149 Eliminação da bateria . . . . . . . . . . . . . . . . . . . . . 149 Encontrar informações relacionadas com o computador . . . . . 150 Preparar o computador . . . . . . . . . . . . . . . . . . . . . . 152 Sobre o computador . . . . . . . . . . . . . . . . . . . . . . . . 154 Vista frontal . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Vista lateral esquerda . . . . . . . . . . . . . . . . . . . . . 155 Vista lateral direita . . . . . . . . . . . . . . . . . . . . . . 155 Vista posterior . . . . . . . . . . . . . . . . . . . . . . . . . 156 Vista inferior . . . . . . . . . . . . . . . . . . . . . . . . . 157 Remover uma bateria . . . . . . . . . . . . . . . . . . . . . . . 158 Remover e instalar uma bateria de reserva . . . . . . . . . . . . 159 Instalar uma bateria . . . . . . . . . . . . . . . . . . . . . . . . 161 Executar o programa Dell Diagnostics . . . . . . . . . . . . . . 162 Avisos regulamentares . . . . . . . . . . . . . . . . . . . . . . . 165142 SumárioManual de informações do sistema 143 CUIDADO: Instruções de segurança Siga as directrizes gerais de segurança que se seguem para garantir a sua própria segurança e para proteger o computador e o ambiente de trabalho contra possíveis danos. Geral • Não tente fazer a manutenção do computador sozinho, a menos que seja um técnico de assistência experiente. Siga sempre as instruções de instalação cuidadosamente. • Se utilizar uma extensão de cabo de alimentação com o adaptador CA, certifique-se de que a amperagem total dos produtos ligados à extensão não excede a potência nominal em amperes da mesma. • Não introduza objectos nas saídas de ar ou aberturas do computador. Este procedimento pode provocar um incêndio ou choque eléctrico em consequência de curto-circuitos em componentes internos. • Não guarde o computador num ambiente com pouca circulação de ar, tal como uma mala de transporte ou um mala fechada, enquanto o computador estiver ligado. Limitar a circulação de ar pode danificar o computador ou provocar um incêndio. • Mantenha o computador afastado de radiadores e de fontes de calor. Além disso, não bloqueie as saídas de arrefecimento. Evite colocar papéis soltos por baixo do computador; não coloque o computador num compartimento fechado ou sobre uma cama, sofá ou tapete. • Coloque o adaptador CA numa área ventilada, tal como uma mesa ou no chão, quando o utilizar para ligar o computador ou carregar a bateria. Não cubra o adaptador CA com papéis ou outros objectos que diminuam o arrefecimento; além disso, não utilize o adaptador CA numa mala de transporte. • O adaptador CA poderá aquecer durante o funcionamento normal do computador. Tenha cuidado ao manusear o adaptador durante ou imediatamente a seguir ao funcionamento deste. • Não trabalhe com o computador portátil colocado directamente sobre a pele (como, por exemplo, sobre as pernas) por períodos prolongados. A temperatura de superfície da base aumentará durante o funcionamento normal (em particular quando o tipo de alimentação for CA). O contacto directo com a pele por um período prolongado pode provocar mal-estar ou mesmo queimaduras. • Não utilize o computador em ambientes húmidos como, por exemplo, próximo de banheiras, lava-loiças, piscinas ou ainda em caves húmidas.144 Manual de informações do sistema www.dell.com | support.euro.dell.com • Se o computador tiver um modem integrado ou opcional (PC Card), desligue o cabo do modem durante tempestades com descargas eléctricas para evitar o risco remoto de choque eléctrico devido à passagem de raios pela linha telefónica. • Para evitar o risco potencial de choque eléctrico, não ligue ou desligue cabos, nem faça a manutenção ou reconfiguração deste produto durante tempestades com descargas eléctricas. Não utilize o computador durante tempestades com descargas eléctricas, a menos que todos os cabos tenham sido desligados e que o computador esteja a funcionar com alimentação fornecida pela bateria. • Se o computador tiver um modem, o cabo utilizado com o modem deve ser fabricado com um tamanho de fio mínimo de 26 AWG (American Wire Gauge) e uma ficha modular RJ-11 compatível com as normas FCC. • Antes de abrir a tampa do módulo de memória/placa Mini PCI/modem na parte inferior do computador, desligue todos os cabos das tomadas eléctricas e o cabo telefónico. • Se o computador tiver um conector RJ-11 de modem e um conector RJ-45 de rede, de aspecto semelhante, certifique-se de que introduz o cabo telefónico no conector RJ-11 e não no conector RJ-45. • As placas PC Card podem ficar muito quentes durante o funcionamento normal. Tenha cuidado ao removê-las após um funcionamento contínuo. • Antes de limpar o computador, desligue-o da tomada eléctrica. Limpe o computador com um pano macio, humedecido com água. Não utilize produtos de limpeza líquidos ou em aerossol, uma vez que esses produtos podem conter substâncias inflamáveis. Alimentação • Utilize apenas o adaptador CA fornecido pela Dell e aprovado para utilização com este computador. A utilização de outro adaptador CA pode provocar um incêndio ou uma explosão. • Antes de ligar o computador a uma tomada eléctrica, verifique a tensão nominal do adaptador CA para se certificar de que a frequência e a tensão solicitadas correspondem à fonte de alimentação disponível. • Para desligar o computador de todas as fontes de alimentação, desligue o computador, desligue o adaptador CA da tomada eléctrica e retire a bateria instalada no compartimento da bateria ou no compartimento de módulos. CUIDADO: Instruções de segurança (continuação)Manual de informações do sistema 145 • Para evitar a possibilidade de choque eléctrico, ligue o adaptador CA e os cabos de alimentação dos dispositivos a fontes de alimentação com ligação à terra. Esses cabos de alimentação podem estar equipados com fichas de três pinos por forma a possibilitar uma ligação à terra. Não utilize adaptadores nem remova o pino de terra da ficha do cabo de alimentação. Se utilizar uma extensão de alimentação, utilize o tipo correcto – dois pinos ou três pinos – correspondente ao cabo de alimentação do adaptador CA. • Certifique-se de que nada se encontra sobre o cabo de alimentação do adaptador CA e de que o cabo não se encontra em locais em que possa ser pisado ou em que provoque quedas. • Se estiver a utilizar uma extensão com várias tomadas, tenha cuidado ao ligar o cabo de alimentação do adaptador CA à extensão. Algumas extensões podem permitir que a ficha seja inserida incorrectamente. Se a ficha de alimentação for inserida incorrectamente, o computador poderá sofrer danos permanentes e haverá o risco de choque eléctrico e/ou incêndio. Certifique-se de que o pino de terra da ficha de alimentação está inserido no contacto de terra correspondente da extensão de alimentação. Bateria • Utilize apenas módulos de bateria Dell™ aprovados para utilização neste computador. A utilização de outros tipos de baterias pode aumentar o risco de incêndio ou explosão. • Não transporte baterias no bolso, na mala ou noutros locais em que objectos metálicos (como as chaves de carro ou clipes) possam provocar um curto-circuito nos terminais das baterias. O fluxo de corrente excessiva resultante pode provocar temperaturas extremamente altas e provocar danos na bateria, incêndio ou queimaduras. • Quando manuseada de forma incorrecta, a bateria representa um risco de queimaduras. Não desmonte a bateria. Manuseie com muito cuidado baterias danificadas ou com fugas. Se a bateria estiver danificada, poderá ocorrer a fuga de electrólitos das células, o que poderá provocar lesões corporais. • Mantenha a bateria longe de crianças. • Não guarde nem deixe o computador ou a bateria perto de uma fonte de calor, como radiadores, lareiras, fornos, aquecedores eléctricos ou quaisquer outros electrodomésticos geradores de calor, nem os exponha de alguma forma a temperaturas superiores a 60°C (140°F). Quando expostas a temperaturas excessivas, as baterias podem explodir ou apresentar fugas, o que representa um risco de incêndio. • Não queime a bateria do computador nem a deite fora com o lixo doméstico. As baterias podem explodir. Elimine as baterias usadas de acordo com as instruções do fabricante ou contacte uma empresa local de recolha de lixo para obter mais instruções sobre como o fazer. Elimine imediatamente baterias gastas ou danificadas. CUIDADO: Instruções de segurança (continuação)146 Manual de informações do sistema www.dell.com | support.euro.dell.com Viagens de avião • O funcionamento do computador Dell™ a bordo de aviões pode estar sujeito às leis do país em questão ou a restrições específicas das companhias aéreas. Por exemplo, essas leis ou restrições podem proibir a utilização de qualquer dispositivo electrónico pessoal (PED) que possa transmitir intencionalmente frequências de rádio ou outros sinais electromagnéticos a bordo de um avião. – Para melhor cumprir todas essas restrições, se o computador portátil Dell estiver equipado com o Dell TrueMobile™ ou qualquer outro dispositivo de comunicações sem fios, desactive esse dispositivo antes de embarcar e siga todas as instruções fornecidas pela tripulação em relação a esse dispositivo. – Além disso, a utilização de qualquer PED, tal como um computador portátil, pode ser proibida em aviões durante períodos críticos do voo como, por exemplo, ao levantar voo ou ao aterrar. Algumas companhias aéreas podem definir como período crítico do voo qualquer momento em que o avião esteja abaixo de 3.050 m (10.000 pés). Siga as instruções específicas da companhia aérea para saber em que altura é permitida a utilização de um PED. Instruções de EMC Utilize cabos de sinal blindados para garantir que é mantida a classificação apropriada de EMC para o ambiente específico. Para impressoras paralelas, existe disponível um cabo da Dell. Se preferir, encomende um cabo da Dell no Web site internacional em www.dell.com. A electricidade estática pode danificar os componentes electrónicos no interior do computador. Para evitar danos de estática, descarregue a electricidade estática do seu corpo antes de tocar em qualquer componente electrónico do computador, tal como o módulo de memória. Pode fazê-lo tocando numa superfície de metal não pintada no painel de entrada/saída do computador. CUIDADO: Instruções de segurança (continuação)Manual de informações do sistema 147 Utilização do computador Siga as instruções de manuseamento seguro que se seguem para evitar danos no computador: • Ao preparar o computador para trabalhar, coloque-o sobre uma superfície plana. • Ao viajar, não despache o computador como bagagem. O computador pode passar por uma máquina de raios X, mas nunca por um detector de metais. Se levar o computador como bagagem de mão, certifique-se de que tem uma bateria carregada disponível para o caso de lhe ser pedido que o ligue. • Ao viajar com a unidade de disco rígido separada do computador, embale-a em material não condutor, tal como tecido ou papel. Se transportar a unidade como bagagem de mão, esteja preparado para a instalar no computador. A unidade de disco rígido pode passar por uma máquina de raios X, mas nunca por um detector de metais. • Ao viajar, não coloque o computador em compartimentos de bagagem suspensos, onde possa deslizar. Não deixe o computador cair nem o submeta a outros impactos mecânicos. • Proteja o computador, a bateria e a unidade de disco rígido de riscos ambientais, tais como sujidade, pó, alimentos, líquidos, temperaturas extremas e exposição excessiva a raios solares. • Quando transportar o computador entre ambientes com níveis de temperatura e/ou humidade muito diferentes, é possível que se forme condensação sobre ou dentro do computador. Para não danificar o computador, deixe que a humidade se evapore antes de o utilizar. AVISO: Ao transportar o computador de condições de baixas temperaturas para um ambiente mais quente ou de condições de temperaturas elevadas para um ambiente mais frio, aguarde que o computador se adapte à temperatura ambiente antes de o ligar. • Ao desligar um cabo, puxe pelo respectivo conector ou o anel de alívio de tensão e não pelo próprio cabo. Ao remover o conector, mantenha-o alinhado para não danificar os pinos. Além disso, antes de ligar um cabo, certifique-se de que ambos os conectores estão orientados e alinhados correctamente. • Manuseie os componentes com cuidado. Segure um componente, como um módulo de memória, pelas extremidades e não pelos pinos. • Antes de remover um módulo de memória da placa do sistema ou de desligar um dispositivo do computador, desligue o computador e o cabo do adaptador CA, retire a bateria instalada no compartimento da bateria ou no compartimento de módulos e aguarde 5 segundos antes de prosseguir para evitar possíveis danos na placa do sistema.148 Manual de informações do sistema www.dell.com | support.euro.dell.com • Limpe o ecrã com um pano macio e limpo e água. Aplique a água no pano e, depois, passe-o sobre o ecrã numa única direcção, em movimentos de cima para baixo. Remova rapidamente a humidade do ecrã e mantenha-o seco. A exposição prolongada à humidade pode danificar o ecrã. Não utilize um limpa-vidros comercial para limpar o ecrã. • Se molhar ou danificar o computador, siga os procedimentos descritos na secção "Resolução de problemas" do Manual do utilizador. Se depois de efectuar estes procedimentos verificar que o computador não funciona correctamente, contacte a Dell (consulte "Obter ajuda" no Manual do utilizador para obter as informações de contacto adequadas). Hábitos computacionais ergonómicos CUIDADO: A utilização incorrecta ou prolongada do teclado pode provocar lesões. CUIDADO: Olhar para o visor ou para o ecrã do monitor externo por períodos prolongados pode resultar em cansaço visual. Para maior conforto e eficácia, respeite as directrizes de ergonomia do apêndice do Manual do utilizador online quando instalar e utilizar o computador. Este computador portátil não foi concebido para funcionamento contínuo como equipamento de escritório. Para utilização alargada num escritório, recomenda-se a ligação de um teclado externo. Manusear componentes internos do computador Antes de remover ou instalar módulos de memória, placas Mini PCI ou modems, siga estes passos na sequência indicada. AVISO: A única altura em que deverá aceder ao interior do computador será quando instalar módulos de memória, uma placa Mini PCI ou um modem. AVISO: Aguarde 5 segundos depois de desligar o computador para desligar um dispositivo ou remover um módulo de memória, placa Mini PCI ou modem para evitar possíveis danos na placa do sistema. 1 Encerre o computador e desligue os dispositivos ligados. 2 Desligue o computador e os dispositivos das tomadas eléctricas para reduzir a possibilidade de choques ou lesões corporais. Além disso, desligue quaisquer linhas telefónicas ou de telecomunicações do computador. 3 Retire a bateria principal do compartimento da bateria e, caso seja necessário, retire a segunda bateria do compartimento de módulos. Utilização do computador (continuação)Manual de informações do sistema 149 4 Elimine a electricidade estática do seu corpo tocando numa superfície de metal não pintada na parte posterior do computador. Quando estiver a trabalhar, toque periodicamente na superfície não pintada para dissipar electricidade estática que possa danificar os componentes internos. Protecção contra descargas electrostáticas A electricidade estática pode danificar os componentes electrónicos no interior do computador. Para evitar danos de estática, descarregue a electricidade estática do seu corpo antes de tocar em qualquer componente electrónico do computador, tal como o módulo de memória. Pode fazê-lo tocando numa superfície de metal não pintada na parte posterior do computador. Quando estiver a manusear componentes internos do computador, toque periodicamente numa superfície não pintada na parte posterior do computador para dissipar electricidade estática que possa ter acumulado. Também pode efectuar os seguintes passos para evitar danos decorrentes de uma descarga electrostática (ESD): • Ao desembalar um componente sensível a estática, não retire o componente da embalagem antiestática enquanto não estiver preparado para o instalar. Antes de retirar a embalagem antiestática, descarregue a electricidade estática do corpo. • Ao transportar um componente sensível, comece por colocá-lo num recipiente ou numa embalagem antiestática. • Manuseie todos os componentes sensíveis numa área protegida contra estática. Se possível, utilize passadeiras e protecções de secretária antiestática. Eliminação da bateria O computador utiliza uma bateria de iões de lítio. Para obter instruções sobre como substituir a bateria de iões de lítio do computador, consulte a secção "Remover uma bateria" mais adiante neste artigo e a secção "Utilizar uma bateria" no Manual do utilizador online. Não elimine a bateria juntamente com lixo doméstico. Contacte a empresa local de recolha de lixo para obter o endereço do depósito de baterias mais próximo. Utilização do computador (continuação)150 Manual de informações do sistema www.dell.com | support.euro.dell.com Encontrar informações relacionadas com o computador O que procura? Encontre aqui • Um programa de diagnóstico para o computador • Controladores para o computador • Documentação do computador • Documentação do dispositivo CD de controladores e utilitários (também conhecido por ResourceCD) A documentação e os controladores já estão instalados no computador quando este é enviado pela Dell. Pode utilizar o CD para reinstalar os controladores, executar o programa Dell Diagnostics ou aceder à documentação. Podem existir ficheiros Readme no CD para fornecer actualizações de última hora relativas a alterações técnicas efectuadas no computador ou documentação técnica de referência avançada para utilizadores ou técnicos experientes. • Como configurar o computador • Informações de garantia • Instruções de segurança Manual de informações do sistema Dell • Código de serviço expresso e etiqueta de serviço • Etiqueta de licença do Microsoft® Windows® Código de serviço expresso e etiqueta da chave do produto Estas etiquetas encontram-se no computador.Manual de informações do sistema 151 • Controladores mais recentes para o computador • Respostas a questões sobre assistência técnica e suporte • Debates online com outros utilizadores e o suporte técnico • Documentação para o computador Website de suporte da Dell — support.dell.com O Web site de suporte da Dell fornece várias ferramentas online, incluindo: • Soluções — Sugestões e truques para a resolução de problemas, artigos de técnicos e cursos online • Fórum da comunidade — Debate online com outros clientes da Dell • Actualizações — Informações de actualização para componentes como, por exemplo, memória, unidade de disco rígido e sistema operativo • Assistência ao cliente — Informações de contacto, estado de encomendas, garantias e informações sobre reparações • Transferências — Controladores, patches e actualizações de software • Referência — Documentação do computador, especificações do produto e documentação técnica • Como remover e substituir peças • Como obter especificações técnicas • Como configurar definições do sistema • Como detectar e resolver problemas Manual do utilizador Centro de ajuda e suporte do Windows 1 Clique no botão Iniciar e clique em Ajuda e suporte. 2 Clique em Manuais do utilizador e do sistema e em Manuais do utilizador. Microsoft Windows 2000 Faça duplo clique no ícone Manuais do utilizador no ambiente de trabalho. • Como utilizar o Windows XP • Documentação para o computador • Documentação para dispositivos (como um modem) Centro de ajuda e suporte do Windows 1 Clique no botão Iniciar e clique em Ajuda e suporte. 2Escreva uma palavra ou frase que descreva o problema e clique no ícone em forma de seta. 3 Clique no tópico que descreve o problema. 4 Siga as instruções apresentadas no ecrã. O que procura? Encontre aqui152 Manual de informações do sistema www.dell.com | support.euro.dell.com Preparar o computador CUIDADO: Antes de iniciar os procedimentos desta secção, siga as instruções de segurança constantes no início deste documento. 1 Desembale a caixa de acessórios. 2 Separe o conteúdo da caixa de acessórios, necessário para concluir a instalação do computador. A caixa de acessórios também contém documentação do utilizador e todo o software ou hardware adicional (como placas PC Card, unidades ou baterias) que tenha sido encomendado. • Como reinstalar o sistema operativo CD do sistema operativo Depois de reinstalar o sistema operativo com o CD do sistema operativo, utilize o CD de controladores e utilitários para reinstalar os controladores dos dispositivos fornecidos com o computador. A chave de produto do sistema operativo está localizada no computador. O que procura? Encontre aqui ouManual de informações do sistema 153 3 Ligue o adaptador CA ao respectivo conector no computador e à tomada eléctrica. 4 Abra o ecrã do computador e prima o botão de alimentação para ligar o computador. NOTA: Não ligue o computador ao dispositivo de ancoragem sem que o computador ter sido ligado e encerrado, pelo menos, uma vez. botão de alimentação154 Manual de informações do sistema www.dell.com | support.euro.dell.com Sobre o computador Vista frontal ecrã touch pad botão de alimentação teclado luzes de estado do teclado luzes de estado do dispositivo altifalantes botões do touch pad fecho do ecrãManual de informações do sistema 155 Vista lateral esquerda Vista lateral direita ranhura de PC Card sensor de infravermelhos conectores de áudio (2) ranhura do cabo de segurança saídas de ar (2) ranhura do cabo de segurança compartimento de módulos patilha de libertação do dispositivo156 Manual de informações do sistema www.dell.com | support.euro.dell.com Vista posterior AVISO: Para evitar danos no computador, aguarde cinco segundos após desligar o computador antes de desligar um dispositivo externo. CUIDADO: Não bloqueie, não introduza objectos nem deixe que se acumule pó nas saídas de ar. Não guarde o computador num ambiente com pouca circulação de ar, tal como uma mala fechada, enquanto estiver em funcionamento. Limitar a circulação de ar pode danificar o computador ou provocar um incêndio. conectores USB (2) conector de saída para TV e S Vídeo conector de modem (RJ-11) (opcional) conector de rede (RJ-45) conector de vídeo conector paralelo conector série conector do adaptador CA saídas de arManual de informações do sistema 157 Vista inferior ventoinha patilha de libertação do compartimento da bateria indicador de carga da bateria bateria tampa do módulo de memória disco rígido tampa da placa Mini PCI ranhura do dispositivo de ancoragem ranhura do parafuso do dispositivo158 Manual de informações do sistema www.dell.com | support.euro.dell.com Remover uma bateria Para obter mais informações sobre como remover a segunda bateria, consulte a secção "Utilizar o compartimento de módulos" do Manual do utilizador online. CUIDADO: Antes de efectuar estes procedimentos, desligue o computador, retire a respectiva ficha da tomada eléctrica e desligue o modem da tomada do telefone. AVISO: Se optar por substituir a bateria com o computador no modo de suspensão, dispõe de um máximo de 90 segundos para concluir a substituição antes de o computador ser encerrado e perder dados não guardados. 1 Certifique-se de que o computador está desligado, de que a respectiva ficha foi retirada da tomada eléctrica e de que foi desligado da tomada telefónica. 2 Se o computador estiver ligado a um dispositivo de ancoragem (ancorado), desancore-o. Consulte a documentação fornecida com o dispositivo de ancoragem para obter instruções. 3 Deslize e segure a patilha de libertação do compartimento da bateria, na parte inferior do computador, e remova a bateria do compartimento.Manual de informações do sistema 159 Remover e instalar uma bateria de reserva 1 Remova a bateria. 2 Remova a tampa da bateria de reserva.160 Manual de informações do sistema www.dell.com | support.euro.dell.com 3 Retire a bateria de reserva do respectivo compartimento e desligue o cabo do computador. 4 Ligue o cabo da bateria de reserva ao conector no compartimento da bateria de reserva. bateria de reserva conector cabo da bateria de reservaManual de informações do sistema 161 5 Coloque a bateria de reserva no compartimento e volte a colocar a tampa da bateria de reserva. Instalar uma bateria Deslize a bateria para dentro do compartimento até ouvir um clique do fecho. Para obter mais informações sobre como instalar a segunda bateria, consulte a secção "Utilizar o compartimento de módulos" Manual do utilizador online.162 Manual de informações do sistema www.dell.com | support.euro.dell.com Executar o programa Dell Diagnostics O programa Dell Diagnostics está localizado numa partição oculta do utilitário Diagnostics da unidade de disco rígido. NOTA: Se o computador não conseguir apresentar uma imagem no ecrã, contacte a Dell (consulte "Obter ajuda" no Manual do utilizador para obter as informações de contacto apropriadas). 1 Encerre o computador. 2 Se o computador estiver ligado a um dispositivo de ancoragem (ancorado), desancore-o. Consulte a documentação fornecida com o dispositivo de ancoragem para obter instruções. 3 Ligue o computador a uma tomada eléctrica. 4 Ligue o computador. Quando o logótipo DELL™ for apresentado, prima imediatamente. NOTA: Se receber uma mensagem que indique que não foi encontrada nenhuma partição do utilitário de diagnóstico, execute o programa Dell Diagnostics a partir do CD de controladores e utilitários. Se esperar demasiado tempo e o logótipo Microsoft® Windows® for apresentado, espere até visualizar o ambiente de trabalho do Windows. Em seguida, encerre o computador e volte a tentar. 5 Quando a lista de arranque de dispositivos for apresentada, realce Diagnostics e prima . O computador começa a executar o Pre-boot System Assessment, uma série de diagnósticos incorporados que efectuam os testes iniciais na placa de sistema, teclado, disco rígido e ecrã. • Durante a avaliação, responda às perguntas que forem apresentadas. • Se for detectada uma falha, o computador pára e será apresentada uma mensagem de erro. Para parar a avaliação e reiniciar o sistema operativo, prima ; para avançar para o teste seguinte, prima ; para voltar a testar o componente que falhou, prima . • Se forem detectadas falhas durante o Pre-boot System Assessment, tome nota do(s) código(s) de erro e contacte a Dell (consulte "Obter ajuda" no Manual do utilizador para obter as informações de contacto apropriadas) antes de avançar para o programa Dell Diagnostics. Se o Pre-boot System Assessment for concluído com êxito, receberá a mensagem Booting Dell Diagnostic Utility Partition. Press any key to continue.Manual de informações do sistema 163 6 Prima qualquer tecla para iniciar o Dell Diagnostics a partir da partição do utilitário Diagnostics do disco rígido. 7 Depois de o programa Dell Diagnostics ser carregado e de o ecrã Main Menu ser apresentado, clique no botão da opção pretendida. 8 Se for encontrado um problema no decorrer de um teste, será apresentada uma mensagem com a indicação do código de erro e uma descrição do problema. Anote o código de erro e a descrição do problema e siga as instruções apresentadas no ecrã. Se não conseguir resolver a condição de erro, contacte a Dell (consulte "Obter ajuda" no Manual do utilizador para obter as informações de contacto apropriadas). NOTA: A etiqueta de serviço do computador está localizada na barra de título de cada ecrã. Opção Função Express Test Efectua um teste rápido dos dispositivos. Normalmente, o teste demora entre 10 e 20 minutos e não necessita da intervenção do utilizador. Execute o Express Test em primeiro lugar para aumentar a probabilidade de detectar o problema rapidamente. Extended Test Efectua uma verificação exaustiva dos dispositivos. Regra geral, este teste demora 1 hora ou mais e requer que o utilizador responda a perguntas periodicamente. Custom Test Testa um dispositivo específico. Pode personalizar os testes a executar. Symptom Tree Apresenta uma lista dos sintomas mais comuns encontrados e permite seleccionar um teste com base no sintoma do problema existente.164 Manual de informações do sistema www.dell.com | support.euro.dell.com 9 Se executar um teste da opção Custom Test ou Symptom Tree, clique no separador aplicável descrito na tabela que se segue para mais informações. 10 Quando os testes estiverem concluídos, feche o ecrã de teste para regressar ao ecrã Main Menu. Para sair do programa Dell Diagnostics e reiniciar o computador, feche o ecrã Main Menu. Separador Função Results Apresenta os resultados do teste e as condições de erro encontradas. Errors Apresenta as condições de erro encontradas, os códigos de erro e a descrição dos problemas. Help Descreve o teste e pode indicar requisitos para a execução do mesmo. Configuration Apresenta a configuração de hardware do dispositivo seleccionado. O programa Dell Diagnostics obtém as informações de configuração de todos os dispositivos a partir do programa de configuração do sistema, da memória e de vários testes internos, apresentando as informações na lista de dispositivos, no painel do lado esquerdo do ecrã. A lista de dispositivos poderá não apresentar os nomes de todos os componentes instalados no computador nem de todos os dispositivos ligados ao computador. Parameters Permite personalizar o teste mediante a alteração das definições do mesmo.Manual de informações do sistema 165 Avisos regulamentares Interferência electromagnética (EMI) é qualquer sinal ou emissão, irradiada em espaço livre ou transmitida através de condutores de alimentação ou de sinais, que coloque em risco o funcionamento de um serviço de navegação de rádio ou outro serviço de segurança, ou que prejudique seriamente, obstrua ou interrompa repetidamente um serviço licenciado de comunicação de rádio. Os serviços de comunicação de rádio incluem, mas não se limitam a, difusão comercial de AM/FM, televisão, serviços de telefone celular, radar, controlo de tráfego aéreo, pager e serviços de comunicações pessoais (PCS). Esses serviços licenciados, juntamente com irradiadores involuntários como dispositivos digitais, incluindo computadores, contribuem para o ambiente electromagnético. Compatibilidade electromagnética (EMC) é a capacidade que os componentes de um equipamento electrónico têm de funcionar correctamente em conjunto no ambiente electrónico. Embora este computador tenha sido concebido e considerado em conformidade com os limites estabelecidos pelos órgãos de regulamentação para EMI, não existem garantias de que não ocorrerão interferências numa instalação específica. Se o equipamento provocar interferências nos serviços de comunicações de rádio, o que pode ser determinado ligando e desligando o equipamento, experimente corrigir a interferência através de uma ou mais das seguintes medidas: • Reorientar a antena receptora. • Deslocar o computador em relação ao receptor. • Afastar o computador do receptor. • Ligar o computador a outra tomada, de modo que o computador e o receptor fiquem em circuitos de derivação diferentes. Se necessário, contacte um representante do suporte técnico da Dell ou um técnico experiente de rádio/televisão para obter outras sugestões. Para obter informações regulamentares adicionais, consulte "Avisos regulamentares" no apêndice do Manual do utilizador online. As secções específicas de cada agência reguladora fornecem informações de segurança de produtos ou de EMC/EMI específicas de cada país.166 Manual de informações do sistema www.dell.com | support.euro.dell.comwww.dell.com | support.euro.dell.com Dell™ Latitude™ D500 Guía de información del sistema Modelo PP05LNotas, avisos y precauciones NOTA: Una NOTA proporciona información importante que le ayuda a utilizar su equipo de la mejor manera posible. AVISO: Un AVISO indica un posible daño en el hardware o la pérdida de datos y le explica cómo evitar el problema. PRECAUCIÓN: Una PRECAUCIÓN indica un posible daño material, lesión corporal o muerte. Abreviaturas y acrónimos Para obtener una lista completa de abreviaturas y acrónimos, consulte la Guía del usuario (dependiendo del sistema operativo, haga doble clic en el icono User’s Guide [Guía del usuario] en el escritorio, o haga doble clic en el botón Start [Inicio], en Help and Support Center [Centro de Ayuda y soporte técnico] y, por último, en User and system guides [Guías del usuario y del sistema]). Si ha adquirido un equipo Dell™ de la serie n, las referencias al sistema operativo Microsoft® Windows® que aparezcan en este documento no tendrán aplicación. ____________________ La información contenida en este documento puede modificarse sin aviso previo. © 2003 Dell Computer Corporation. Quedan reservados todos los derechos. Queda estrictamente prohibida la reproducción de este documento por cualquier medio sin la autorización por escrito de Dell Computer Corporation. Marcas comerciales utilizadas en este texto: Dell, el logotipo de DELL, TrueMobile, Inspiron, Dell Precision, Dimension, OptiPlex y Latitude son marcas comerciales de Dell Computer Corporation; Intel, Pentium y Celeron son marcas comerciales registradas de Intel Corporation; Microsoft y Windows son marcas comerciales registradas de Microsoft Corporation; EMC es una marca comercial registrada de EMC Corporation. En este documento se pueden utilizar otras marcas y otros nombres comerciales para hacer referencia a las entidades que los poseen o a sus productos. Dell Computer Corporation renuncia a cualquier interés sobre la propiedad de marcas y nombres comerciales que no sean los suyos. Modelo PP05L Febrero de 2003 N/P 1Y369 Rev. A00Contenido 169 Contenido PRECAUCIÓN: instrucciones de seguridad . . . . . . . . . . . 171 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Alimentación . . . . . . . . . . . . . . . . . . . . . . . . . 172 Batería . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Viajes en avión . . . . . . . . . . . . . . . . . . . . . . . . 174 Instrucciones EMC . . . . . . . . . . . . . . . . . . . . . . 174 Cuando utilice el equipo . . . . . . . . . . . . . . . . . . . . . 175 Hábitos ergonómicos cuando utilice el equipo . . . . . . . . . 176 Al trabajar en el interior de su equipo . . . . . . . . . . . . . 176 Protección contra descargas electrostáticas . . . . . . . . . . 177 Cómo desechar las baterías . . . . . . . . . . . . . . . . . . 177 Búsqueda de información para el equipo . . . . . . . . . . . . . 178 Configuración del equipo . . . . . . . . . . . . . . . . . . . . . 180 Acerca del equipo . . . . . . . . . . . . . . . . . . . . . . . . . 182 Vista anterior . . . . . . . . . . . . . . . . . . . . . . . . . 182 Vista izquierda . . . . . . . . . . . . . . . . . . . . . . . . 183 Vista derecha . . . . . . . . . . . . . . . . . . . . . . . . . 183 Vista posterior . . . . . . . . . . . . . . . . . . . . . . . . 184 Vista inferior . . . . . . . . . . . . . . . . . . . . . . . . . 185 Extracción de una batería . . . . . . . . . . . . . . . . . . . . 186 Extraer e instalar la batería de reserva . . . . . . . . . . . . . . 187 Instalación de la batería . . . . . . . . . . . . . . . . . . . . . 189 Ejecución de los Diagnósticos Dell . . . . . . . . . . . . . . . . 190 Avisos sobre regulación . . . . . . . . . . . . . . . . . . . . . . 193170 ContenidoGuía de información del sistema 171 PRECAUCIÓN: instrucciones de seguridad Utilice las siguientes pautas de seguridad para garantizar su propia seguridad personal así como la protección de su equipo y del entorno de trabajo ante posibles daños. General • No intente reparar el equipo usted mismo a menos que sea un técnico de mantenimiento cualificado. Siga fielmente las instrucciones de instalación en todo momento. • Si utiliza un cable alargador con el adaptador de corriente alterna, asegúrese de que el porcentaje total de amperios de los productos enchufados al alargador no exceden el amperaje de éste. • No inserte ningún objeto en las rejillas o aberturas de ventilación del equipo. Si lo hace y hubiera un cortocircuito en los componentes internos, se podría ocasionar un incendio o una descarga eléctrica. • No guarde el equipo en un entorno con poca circulación de aire, como un maletín o una cartera cerrada, mientras esté encendido. Si se restringe la circulación de aire se puede dañar el equipo o provocar un incendio. • Mantenga alejado el equipo de radiadores u otras fuentes de calor. Asimismo, no bloquee las rejillas de ventilación. Evite poner papeles bajo el equipo; no coloque el equipo en una unidad encastrada en la pared ni sobre una cama, un sofá o una alfombra. • Cuando utilice el adaptador de CA para suministrar alimentación al equipo o cargar la batería, sitúelo en un área ventilada, por ejemplo en un escritorio o en el suelo. No cubra el adaptador de CA con papeles u otros objetos que reduzcan la refrigeración; tampoco utilice el adaptador de CA dentro de un maletín. • Es posible que el adaptador de CA se caliente durante el funcionamiento normal del equipo. Tenga cuidado al tocar el adaptador mientras esté funcionando o inmediatamente después de que haya acabado de funcionar. • No utilice el equipo portátil con la base asentada en contacto directo con la piel durante largos períodos de tiempo. La temperatura de la superficie de la base aumentará durante el funcionamiento normal (sobre todo si se utiliza corriente alterna). El contacto continuado con la piel puede provocar malestar o, en algún caso, quemaduras. • No utilice el equipo en un entorno húmedo, por ejemplo, cerca de un baño, lavabo, fregadero, piscina o en una superficie mojada. • Si el equipo incluye un módem integrado u opcional (de tarjeta PC), desconecte el cable del módem cuando se aproxime una tormenta eléctrica para evitar el riesgo improbable de una descarga eléctrica producida por los rayos a través de la línea telefónica.172 Guía de información del sistema www.dell.com | support.euro.dell.com • Si el equipo incluye un módem integrado u opcional (de tarjeta PC), desconecte el cable del módem cuando se aproxime una tormenta eléctrica para evitar el riesgo improbable de una descarga eléctrica producida por los rayos a través de la línea telefónica. • Para evitar el peligro potencial de sufrir una descarga eléctrica, no conecte ni desconecte ningún cable ni realice el mantenimiento o la reconfiguración de este producto en el transcurso de una tormenta eléctrica. No utilice el equipo durante una tormenta eléctrica a menos que todos los cables hayan sido desconectados previamente y el equipo funcione con la alimentación de la batería. • Si el equipo incluye un módem, el cable utilizado con el módem debe poseer un grosor mínimo de 26 AWG (American Wire Gauge, Calibre de cable americano) y un enchufe modular RJ-11 que cumpla el estándar FCC (Federal Communications Comisión, Comisión federal de comunicaciones). • Antes de abrir la cubierta del módulo de memoria, minitarjeta PCI o módem de la parte inferior del equipo, desconecte todos los cables de sus enchufes eléctricos y también el cable del teléfono. • Si el equipo dispone de un conector de módem RJ-11 y de un conector de red RJ-45, que parecen iguales, asegúrese de insertar el cable del teléfono en el conector RJ-11, no en el conector RJ-45. • Las tarjetas PC pueden calentarse mucho durante el funcionamiento normal. Tenga cuidado al quitar las tarjetas PC después de un funcionamiento continuado. • Antes de limpiar el equipo, desconéctelo del enchufe eléctrico. Limpie el equipo con un paño suave humedecido en agua. No utilice ningún líquido limpiador o aerosol que pudiera contener sustancias inflamables. Alimentación • Utilice siempre el adaptador de CA proporcionado por Dell que se ha aprobado para su uso con este equipo. El uso de otro tipo de adaptador de CA podría implicar un riesgo de incendio o explosión. • Antes de conectar el equipo a un enchufe eléctrico, asegúrese de que el tipo de voltaje y la frecuencia del adaptador de CA coinciden con los de la fuente de energía disponible. • Para desconectar el equipo de todas las fuentes de energía, apáguelo, desconecte el adaptador de CA del enchufe eléctrico y extraiga las baterías instaladas en el compartimiento para baterías o en el compartimiento modular. PRECAUCIÓN: instrucciones de seguridad (continuación)Guía de información del sistema 173 • Para evitar descargas eléctricas, enchufe el adaptador de CA y los cables de alimentación de los dispositivos a fuentes de energía con toma de tierra. Estos cables de alimentación pueden incluir enchufes con tres clavijas para proporcionar la conexión de toma de tierra. No utilice adaptadores ni retire la clavija de toma de tierra del enchufe del cable de alimentación. Si usa un cable alargador, elija el tipo apropiado, de 2 o 3 clavijas, compatible con el cable de alimentación del adaptador de CA. • Asegúrese de que no haya nada sobre el cable de alimentación del adaptador de CA y de que éste no esté en un sitio donde se pueda pisar o sea fácil tropezar con él. • Si utiliza una caja de contactos con varios enchufes, proceda con precaución al conectar en ella el cable de alimentación del adaptador de CA. Algunas cajas de contactos permiten realizar conexiones erróneas. La conexión incorrecta del enchufe podría provocar daños irreparables en el equipo, además del riesgo de sufrir una descarga eléctrica u ocasionar un incendio. Asegúrese de que la clavija de toma de tierra del enchufe de alimentación está insertada en la conexión de toma de tierra de la caja de contactos. Batería • Use solamente módulos de batería de Dell™ que estén aprobados para utilizarse con este equipo. El uso de otro tipo de baterías podría aumentar el riesgo de incendio o explosión. • No lleve paquetes de baterías en el bolsillo, bolso u otro contenedor en el que los objetos de metal (como las llaves del coche o clips sujetapapeles) puedan producir un cortocircuito en los terminales de la batería. El flujo excesivo de corriente resultante podría provocar temperaturas extremadamente altas y, como consecuencia, daños a la batería, incendios o quemaduras. • La batería puede causar quemaduras si se utiliza indebidamente. No la desmonte. Tenga mucho cuidado con las baterías dañadas o que goteen. Si la batería está dañada, el electrolito podría filtrarse a través de los acumuladores y causar lesiones. • Manténgala fuera del alcance de los niños. • No almacene ni deje el equipo o la batería cerca de una fuente de calor como un radiador, una chimenea, una estufa, un calentador eléctrico u otro tipo de generador de calor ni los exponga en ningún caso a temperaturas superiores a 60º C (140º F). Al alcanzar una temperatura excesiva, los acumuladores de la batería podrían explotar o incluso quemarse. • No deseche la batería del equipo echándola al fuego o mezclándola con los desperdicios domésticos. Los acumuladores de la batería podrían explotar. Deseche las baterías agotadas de acuerdo con las instrucciones del fabricante o póngase en contacto con el servicio local de eliminación de residuos con el fin de obtener instrucciones de desecho. Deshágase de una batería agotada o dañada lo antes posible. PRECAUCIÓN: instrucciones de seguridad (continuación)174 Guía de información del sistema www.dell.com | support.euro.dell.com Viajes en avión • Puede que haya algunas regulaciones de Federal Aviation Administration (Administración federal de aviación) o regulaciones específicas de las líneas aéreas que sean aplicables al funcionamiento de su equipo Dell cuando se encuentre a bordo de una aeronave. Por ejemplo, dichas regulaciones y restricciones podrían prohibir el uso de dispositivos electrónicos personales (PED, Personal Electronic Device) que tengan la capacidad de realizar transmisiones intencionadas mediante radiofrecuencia u otro tipo de señales electromagnéticas dentro de la aeronave. – Para cumplir mejor estas restricciones, si su equipo portátil Dell dispone de Dell TrueMobile™ o algún otro tipo de dispositivo de comunicación inalámbrica, debe desactivar este dispositivo antes de embarcar en la aeronave y seguir todas las instrucciones proporcionadas por el personal de la aerolínea respecto al dispositivo. – Asimismo, el uso de dispositivos electrónicos personales, como son los equipos portátiles, podría restringirse durante ciertas fases críticas del vuelo en una aeronave, por ejemplo, durante el despegue o el aterrizaje. Algunas aerolíneas podrían incluir dentro de las fases críticas del vuelo aquellas en las que la aeronave se encuentre por debajo de los 3.050 m (10.000 pies). Siga las instrucciones específicas de la aerolínea sobre el momento de poder utilizar los dispositivos electrónicos personales. Instrucciones EMC La utilización de cables de señales blindados garantiza que se mantiene la clasificación EMC apropiada para el entorno para el que se han diseñado. En el caso de las impresoras en paralelo, existen cables de Dell disponibles. Si lo prefiere, puede solicitar un cable a Dell en su sitio Web en la dirección www.dell.com. La electricidad estática puede dañar los componentes electrónicos que hay en el interior del equipo. Para evitar daños por descargas electrostáticas, descargue la electricidad estática de su cuerpo antes de tocar cualquiera de los componentes electrónicos del sistema (por ejemplo, un módulo de memoria). Con este fin, toque una superficie metálica no pintada en el panel de entrada/salida del equipo. PRECAUCIÓN: instrucciones de seguridad (continuación)Guía de información del sistema 175 Cuando utilice el equipo Observe las siguientes pautas de seguridad para evitar daños en el equipo: • Cuando prepare el equipo para trabajar, colóquelo en una superficie plana. • Cuando viaje, no facture el equipo como equipaje. Puede pasar el equipo por una máquina de rayos X, pero nunca por un detector de metales. Si le inspeccionan el equipo manualmente, asegúrese de que tiene una batería cargada disponible en caso de que le soliciten que lo encienda. • Cuando viaje con la unidad de disco duro extraída del equipo, envuélvala en un material no conductor, como tela o papel. Si le inspeccionan la unidad manualmente, esté preparado para instalarla en el equipo. Puede pasar la unidad de disco duro por una máquina de rayos X, pero nunca por un detector de metales. • Cuando viaje, no coloque el equipo en los compartimientos superiores, donde podría deslizarse. Procure que el equipo no se caiga ni lo someta a ningún otro tipo de choque mecánico. • Proteja el equipo, la batería y la unidad de disco duro de los peligros medioambientales como suciedad, polvo, comida, líquidos, temperaturas extremas y sobreexposiciones a la luz solar. • Cuando cambie el equipo de un ambiente a otro con temperatura o humedad muy distintos, puede producirse condensación sobre el equipo o dentro de éste. Para evitar daños en el equipo, deje que transcurra el tiempo suficiente para que se evapore el vaho antes de utilizar el equipo. AVISO: Cuando mueva el equipo de temperaturas bajas a medios más cálidos o de temperaturas muy altas a medios más fríos, espere a que el equipo se adapte a la temperatura ambiente antes de encenderlo. • Cuando desconecte un cable, tire del conector o del protector, no tire directamente del cable. Cuando retire el conector, manténgalo alineado para evitar que se doblen las patas. Además, antes de conectar un cable, asegúrese de que los dos conectores estén orientados y alineados correctamente. • Maneje los componentes con cuidado. Sujete los componentes, por ejemplo un módulo de memoria, por los bordes, no por las patillas. • Cuando vaya a retirar un módulo de memoria de la placa base o a desconectar un dispositivo del equipo, apague el equipo, desconecte el cable adaptador de CA, quite cualquier batería instalada en el compartimiento para baterías o en el compartimiento modular y espere 5 segundos antes de continuar para evitar un posible daño en la placa base.176 Guía de información del sistema www.dell.com | support.euro.dell.com • Limpie la pantalla con un paño suave humedecido en agua. Aplique el agua al paño y, después, pase éste por la pantalla en una sola dirección, de arriba abajo. Quite el vaho de la pantalla rápidamente y, a continuación, séquela. Una exposición prolongada al vaho puede dañar la pantalla. No use limpiacristales comerciales para limpiar la pantalla. • Si su equipo se moja o queda dañado, siga los procedimientos descritos en la sección “Solución de problemas” de la Guía del usuario. Si después de seguir estos procedimientos, llega a la conclusión de que su equipo no funciona de manera adecuada, póngase en contacto con Dell (consulte “Obtención de ayuda” en la Guía del usuario para conseguir la información de contacto adecuada). Hábitos ergonómicos cuando utilice el equipo PRECAUCIÓN: El uso inadecuado o prolongado del teclado puede ser nocivo. PRECAUCIÓN: La visualización de la pantalla del monitor durante largos periodos de tiempo puede producir fatiga visual. Por comodidad y eficacia, observe las pautas ergonómicas que se indican en el Apéndice de la Guía del usuario en línea cuando configure y use el equipo. Se trata de un equipo portátil y no está diseñado para utilizarse de forma continua como equipo de oficina. Si va a utilizarlo con gran frecuencia en una oficina, se recomienda utilizar un teclado externo. Al trabajar en el interior de su equipo Antes de extraer o instalar módulos de memoria, minitarjetas PCI o módems, realice los siguientes pasos en el mismo orden en que se indican. AVISO: La única ocasión en la que deberá acceder al interior del equipo es cuando instale módulos de memoria, un módem o una minitarjeta PCI. AVISO: Apague el equipo y espere 5 segundos antes de desconectar un dispositivo o de retirar un módulo de memoria, una minitarjeta PCI o un módem para evitar posibles daños en la placa base. 1 Apague el equipo y todos los dispositivos conectados. 2 Desconecte el equipo y los dispositivos de los enchufes eléctricos para reducir el peligro potencial de descarga eléctrica o daños a las personas. Además, desconecte cualquier línea telefónica o de telecomunicación del equipo. 3 Retire la batería principal del compartimiento para baterías y, si es necesario, la segunda batería del compartimiento modular. Cuando utilice el equipo (continuación)Guía de información del sistema 177 4 Conéctese a tierra usted mismo por el procedimiento de tocar cualquier superficie metálica sin pintar situada en la parte posterior del equipo. Mientras trabaja, toque periódicamente la superficie metálica sin pintar para disipar la electricidad estática y evitar que se dañen los componentes internos. Protección contra descargas electrostáticas La electricidad estática puede dañar los componentes electrónicos que hay en el interior del equipo. Para evitar daños por descargas electrostáticas, descargue la electricidad estática de su cuerpo antes de tocar cualquiera de los componentes electrónicos del sistema (por ejemplo, un módulo de memoria). Para ello, toque una superficie metálica sin pintar en la parte posterior del mismo. A medida que continúe trabajando en el interior del equipo, toque periódicamente una superficie metálica sin pintar para descargar la energía estática que se haya podido acumular en su cuerpo. Asimismo, puede observar las siguientes medidas para prevenir los posibles daños por descargas electrostáticas (ESD): • Cuando desembale un componente sensible a la electricidad estática, no lo saque del embalaje antiestático hasta que vaya a instalarlo en el equipo. Justo antes de quitar el embalaje antiestático, descargue la electricidad estática de su cuerpo. • Cuando transporte un componente sensible a la electricidad estática, colóquelo en un contenedor o embalaje antiestático. • Manipule todos los componentes sensibles a la electricidad estática en un área libre de ésta. Si es posible, utilice alfombrillas antiestáticas en el suelo y en el banco de trabajo. Cómo desechar las baterías El equipo utiliza una batería de iones de litio. Para obtener instrucciones sobre cómo sustituir la batería de iones de litio en su equipo, consulte “Extracción de una batería” posteriormente en este documento y “Uso de la batería” en la Guía del usuario en línea. No mezcle las baterías con la basura doméstica. Póngase en contacto con el servicio local de eliminación de residuos para obtener la dirección del contenedor de baterías más cercano. Cuando utilice el equipo (continuación)178 Guía de información del sistema www.dell.com | support.euro.dell.com Búsqueda de información para el equipo Si busca Aquí lo encontrará • Un programa de diagnóstico para el equipo • Controladores para el equipo • La documentación del equipo • La documentación del dispositivo El CD Drivers and Utilities (Controladores y utilidades) (también conocido como ResourceCD [CD de recursos]) Dell ya ha instalado la documentación y los controladores en el equipo. Puede utilizar el CD para volver a instalar los controladores, ejecutar los Diagnósticos Dell o acceder a la documentación. Los archivos “readme” (léame) pueden estar incluidos en su CD para disponer de actualizaciones de última hora sobre los cambios técnicos del equipo o material de consulta destinado a los técnicos o usuarios avanzados. • Cómo configurar el equipo • Información sobre la garantía • Instrucciones de seguridad Guía de información del sistema de Dell • Código de servicio rápido y etiqueta de servicio • Etiqueta de licencia de Microsoft® Windows® Código de servicio rápido y etiqueta de clave del producto Estas etiquetas se incluyen en el equipo.Guía de información del sistema 179 • Controladores actualizados para el equipo • Respuesta a preguntas relacionadas con la asistencia y el servicio técnico • Conversaciones en línea con otros usuarios y asistencia técnica • Documentación del equipo Sitio Web Dell | Support: support.dell.com El sitio Web Dell | Support proporciona varias herramientas en línea, incluidas: • Soluciones: consejos y sugerencias de solución de problemas, artículos para técnicos y cursos en línea • Community Forum: conversaciones en línea con otros clientes de Dell • Actualizaciones: información de actualización para componentes, como la memoria, unidad de disco duro y el sistema operativo • Atención al cliente: información de contacto, estado de los pedidos, garantía e información de reparación • Descargas: controladores, revisiones y actualizaciones de software • Consulta: documentación del equipo, especificaciones de productos y documentos oficiales • Cómo quitar y sustituir piezas • Cómo obtener especificaciones técnicas • Cómo configurar los valores del sistema • Cómo solucionar problemas Guía del usuario Centro de Ayuda y soporte técnico de Windows 1 Haga clic en Start (Inicio) y, a continuación, en Help and Support (Ayuda y soporte técnico). 2Haga clic en User and system guides (Guías del usuario y del sistema) y en User’s guides (Guías del usuario). En Microsoft Windows 2000 Haga doble clic en el icono de las Guías del usuario en el escritorio. • Procedimientos para utilizar Windows XP • Documentación del equipo • Documentación de dispositivos (por ejemplo un módem) Centro de Ayuda y soporte técnico de Windows 1 Haga clic en Start (Inicio) y, a continuación, en Help and Support (Ayuda y soporte técnico). 2Escriba una palabra o frase que describa el problema y haga clic en el icono de la flecha. 3 Haga clic en el tema que describa el problema. 4 Siga las instrucciones que aparecen en pantalla. Si busca Aquí lo encontrará180 Guía de información del sistema www.dell.com | support.euro.dell.com Configuración del equipo PRECAUCIÓN: Antes de comenzar cualquiera de los procesos de esta sección, siga las instrucciones de seguridad del comienzo de este documento. 1 Desempaquete la caja de accesorios. 2 Saque el contenido de la caja de accesorios, que necesitará para completar la configuración del equipo. La caja de accesorios también contiene la documentación del usuario y el software o hardware adicional (como tarjetas PC, unidades o baterías) que haya pedido. • Cómo volver a instalar el sistema operativo CD Operating System (Sistema operativo) Si vuelve a instalar el sistema operativo mediante el CD Operating System (Sistema operativo), use el CD Drivers and Utilities CD (Controladores y utilidades) para volver a instalar los controladores de los dispositivos incluidos en el equipo. La clave del producto del sistema operativo se encuentra en el equipo. Si busca Aquí lo encontrará o Guía de información del sistema 181 3 Enchufe el adaptador de CA al conector correspondiente del equipo y al enchufe eléctrico. 4 Para encender el equipo, abra la pantalla y pulse el botón de encendido. NOTA: No conecte el equipo al dispositivo de acoplamiento hasta que el equipo se haya encendido y apagado por lo menos una vez. botón de encendido182 Guía de información del sistema www.dell.com | support.euro.dell.com Acerca del equipo Vista anterior pantalla almohadilla de contacto botón de encendido teclado indicadores de estado del teclado indicadores de estado del dispositivo altavoces botones de la almohadilla de contacto pestillo de la pantallaGuía de información del sistema 183 Vista izquierda Vista derecha ranura para tarjetas PC sensor de infrarrojos conectores de audio (2) ranura para cable de seguridad rejillas de ventilación (2) ranura para cable de seguridad compartimiento modular pestillo de liberación del dispositivo184 Guía de información del sistema www.dell.com | support.euro.dell.com Vista posterior AVISO: Para no dañar el equipo, espere 5 segundos después de apagarlo antes de desconectar un dispositivo externo. PRECAUCIÓN: No introduzca objetos, bloquee ni permita que el polvo se acumule en las rejillas de ventilación. No almacene el equipo en un entorno con poca ventilación, como un maletín cerrado, mientras esté en funcionamiento. Si restringe la ventilación, podría dañar el equipo o provocar un incendio. conectores de puerto USB (2) conector de salida de TV S-vídeo conector de módem (RJ-11) (opcional) conector de red (RJ-45) conector de vídeo conector paralelo conector serie conector del adaptador de CA rejillas de ventilaciónGuía de información del sistema 185 Vista inferior ventilador pestillo de liberación del compartimiento para baterías medidor de carga de la batería batería cubierta del módulo de memoria unidad de disco duro cubierta de la minitarjeta PCI ranura para el dispositivo de acoplamiento ranura para el tornillo del dispositivo186 Guía de información del sistema www.dell.com | support.euro.dell.com Extracción de una batería Para obtener más información sobre la extracción de la segunda batería, consulte la sección “Uso del compartimiento modular” de la Guía del usuario en línea. PRECAUCIÓN: Antes de realizar estos procedimientos, apague el equipo, desconéctelo del enchufe eléctrico y desenchufe el módem del enchufe telefónico de la pared. AVISO: Si decide sustituir la batería mientras el equipo se encuentra en el modo de espera, tiene 90 segundos para realizar la sustitución antes de que el sistema se cierre y pierda los datos no guardados. 1 Asegúrese de que el equipo está apagado, desconectado del enchufe eléctrico y desconectado del enchufe telefónico de la pared. 2 Si el equipo está conectado (acoplado) a un dispositivo de acoplamiento, desacóplelo. Consulte la documentación incluida con el dispositivo de acoplamiento para obtener instrucciones. 3 Deslice presionando el pestillo de liberación del compartimiento para baterías que se encuentra en la parte inferior del equipo y, a continuación, extraiga la batería del compartimiento.Guía de información del sistema 187 Extraer e instalar la batería de reserva 1 Extraiga la batería. 2 Retire la cubierta de la batería de reserva.188 Guía de información del sistema www.dell.com | support.euro.dell.com 3 Tire de la batería de reserva para extraerla de su compartimiento y desconecte el cable del conector. 4 Enchufe el cable de la batería de reserva al conector del compartimiento de la batería de reserva. batería de reserva conector cable de la batería de reservaGuía de información del sistema 189 5 Coloque la batería de reserva en el compartimiento y vuelva a poner la cubierta de la batería de reserva. Instalación de la batería Deslice la batería en el compartimiento hasta que el pestillo de liberación emita un chasquido. Para obtener más información sobre la instalación de la segunda batería, consulte la sección “Uso del compartimiento modular” de la Guía del usuario en línea.190 Guía de información del sistema www.dell.com | support.euro.dell.com Ejecución de los Diagnósticos Dell Los Diagnósticos Dell están situados en una partición oculta para la utilidad de diagnóstico de la unidad de disco duro. NOTA: Si el equipo no puede mostrar una imagen en la pantalla, póngase en contacto con Dell (consulte “Obtención de ayuda” en la Guía del usuario para obtener la información de contacto apropiada). 1 Apague el equipo. 2 Si el equipo está conectado (acoplado) a un dispositivo de acoplamiento, desacóplelo. Consulte la documentación incluida con el dispositivo de acoplamiento para obtener instrucciones. 3 Conecte el equipo a un enchufe eléctrico. 4 Encienda el equipo. Cuando aparezca el logotipo de DELL™, presione inmediatamente. NOTA: Si ve un mensaje indicando que no se ha encontrado ninguna partición para la utilidad de diagnóstico, ejecute los Diagnósticos Dell desde el CD Drivers and Utilities (Controladores y utilidades). Si al cabo de bastante tiempo aparece el logotipo de Microsoft® Windows®, siga esperando hasta que aparezca el escritorio de Windows. Entonces, apague el equipo y vuelva a intentarlo. 5 Cuando aparezca la lista de dispositivos de inicio, resalte Diagnostics (Diagnósticos ) y presione . El equipo comenzará a ejecutar la evaluación del sistema previa al inicio, una serie de diagnósticos incorporados que realizan una comprobación inicial de la placa base, el teclado, la unidad de disco duro y la pantalla. • Durante la evaluación, responda a las preguntas que puedan formularse. • Si se detecta algún fallo, el equipo se detiene y muestra un mensaje de error. Para detener la evaluación y reiniciar el sistema operativo, presione ; para pasar a la prueba siguiente, presione ; para volver a probar el componente que falló, presione .Guía de información del sistema 191 • Si se detectaron fallos durante la evaluación del sistema previa al inicio, anote el código o códigos de error, y póngase en contacto con Dell (consulte “Obtención de ayuda” en la Guía del usuario para obtener la información de contacto apropiada) antes de continuar con los Diagnósticos Dell. Si la evaluación del sistema previa al inicio se realiza correctamente, aparecerá el mensaje Booting Dell Diagnostic Utility Partition (Iniciando la partición para la utilidad de diagnóstico de Dell). Presione cualquier tecla para continuar. 6 Presione cualquier tecla para iniciar los Diagnósticos Dell desde la partición para la utilidad de diagnóstico del disco duro. 7 Después de cargar los Diagnósticos Dell y aparecer la pantalla Main Menu (Menú principal), haga clic en el botón de la opción que desee. 8 Si se encuentra un problema durante una prueba, aparece un mensaje que indica el código de error y una descripción del problema. Anote el código de error y la descripción del problema, y siga las instrucciones de la pantalla. Si no puede resolver la condición del error, póngase en contacto con Dell (consulte “Obtención de ayuda” en la Guía del usuario para obtener la información de contacto apropiada). NOTA: La etiqueta de servicio del equipo se encuentra en la barra de título de cada pantalla. Opción Función Express Test (Prueba rápida) Realiza una prueba rápida de los dispositivos. La prueba dura normalmente de 10 a 20 minutos y no requiere interacción por su parte. Ejecute Express Test (Prueba rápida) primero para aumentar la posibilidad de realizar un seguimiento del problema rápidamente. Extended Test (Prueba extendida) Realiza una prueba completa de los dispositivos. La prueba dura normalmente una hora o más, y requiere que responda a unas preguntas periódicamente. Custom Test (Prueba personalizada) Prueba un dispositivo específico. Puede personalizar las pruebas que desee ejecutar. Symptom Tree (Árbol de síntomas) Enumera los síntomas más comunes encontrados y permite seleccionar una prueba basándose en el síntoma del problema que sufra.192 Guía de información del sistema www.dell.com | support.euro.dell.com 9 Si ejecuta una prueba desde la opción Custom Test (Prueba personalizada) o Symptom Tree (Árbol de síntomas), haga clic en la ficha correspondiente que se describe en la siguiente tabla para obtener más información. 10 Cuando hayan terminado las pruebas, cierre la pantalla de la prueba para volver a la pantalla Main Menu (Menú principal). Para salir de los Diagnósticos Dell y reiniciar el equipo, cierre la pantalla Main Menu (Menú principal). Ficha Función Resultados Muestra el resultado de la prueba y las condiciones de error encontradas. Errors (Errores) Muestra las condiciones de error encontradas, los códigos de error y la descripción del problema. Help (Ayuda) Describe la prueba y puede indicar los requisitos para ejecutarla. Configuración Muestra la configuración de hardware del dispositivo seleccionado. Los Diagnósticos Dell obtienen información de la configuración de todos los dispositivos a partir del programa Configuración del sistema, la memoria y varias pruebas internas, y la muestran en la lista de dispositivos del panel izquierdo de la pantalla. La lista de dispositivos puede que no muestre los nombres de todos los componentes instalados en el equipo o de todos los dispositivos conectados al equipo. Parámetros Permite personalizar la prueba cambiando su configuración.Guía de información del sistema 193 Avisos sobre regulación Una interferencia electromagnética (EMI, Electromagnetic Interference) es cualquier señal o emisión, radiada en el espacio o conducida a través de un cable de alimentación o señal, que pone en peligro el funcionamiento de la navegación por radio u otro servicio de seguridad, o degrada seriamente, obstruye o interrumpe de forma repetida un servicio de comunicaciones por radio autorizado. Los servicios de radiocomunicaciones incluyen, entre otros, emisoras comerciales de AM/FM, televisión, servicios de telefonía móvil, radar, control de tráfico aéreo, localizadores y servicios de comunicación personal (PCS, Personal Communication Services). Estos servicios autorizados, junto con emisores no intencionados como dispositivos digitales, incluidos los equipos informáticos, contribuyen al entorno electromagnético. La compatibilidad electromagnética (EMC, Electromagnetic Compatibility) es la capacidad de los componentes del equipo electrónico de funcionar juntos correctamente en el entorno electrónico. Aunque este equipo se ha diseñado y ajustado para cumplir los límites de emisión electromagnética establecidos por la agencia reguladora, no existe ninguna garantía de que no ocurran interferencias en una instalación en particular. Si este equipo provoca interferencias con servicios de comunicaciones por radio, lo que se puede determinar apagándolo y encendiéndolo, intente corregir dichas interferencias adoptando una o varias de las medidas siguientes: • Cambie la orientación de la antena de recepción. • Vuelva a ubicar el equipo con respecto al receptor. • Separe el equipo del receptor. • Conecte el equipo a un enchufe diferente de forma que el equipo y el receptor se encuentren en ramas diferentes del circuito. Si es necesario, consulte a un representante del servicio de asistencia técnica de Dell o a un técnico experimentado de radio o televisión para obtener consejos adicionales. Para obtener información adicional de normativas, consulte “Avisos sobre regulación” en el Apéndice de la Guía del usuario en línea. En las secciones específicas de cada agencia reguladora se proporciona la información de EMC/EMI o de seguridad del producto específica de cada país.194 Guía de información del sistema www.dell.com | support.euro.dell.comwww.dell.com | support.euro.dell.com Printed in Ireland. Gedrukt in Ierland. Imprimé en Irlande. Gedruckt in Irland. Stampato in Irlanda. Impresso na Irlanda. Impreso en Irlanda. 01Y369A00 Dell™ Latitude™ CPx H-Series/J-Series User's Guide Preface Introduction Setup and Operation Powering Your Computer Intel SpeedStep Options Traveling With Your Computer Drivers Customizing Your Computer Removing and Replacing Parts Troubleshooting Your Computer Technical Specifications Getting Help Information in this document is subject to change without notice. © 1999 – 2000 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, Latitude, Dimension, Inspiron, Optiplex, ExpressCharge, HyperCool, and DellWare are trademarks of Dell Computer Corporation; Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks and SpeedStep is trademark of Intel Corporation. As an ENERGY STAR partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Model PPX Initial release: 15 Nov 1999 Last revised: 28 Aug 2000Back to Contents Page Preface: Dell™ Latitude™ CPx H-Series/J-Series User's Guide About This Guide Notational Conventions Warranty and Return Policy Information Typographical Conventions Other Documents You May Need About This Guide This guide is intended for anyone who uses the Dell Latitude CPx H-Series/J-Series portable computers. It can be used by both first-time and experienced computer users who want to learn about the features of the computer. This guide also provides basic troubleshooting procedures and instructions for using the Dell Diagnostics to test your computer and its components. The sections are summarized as follows: "Introduction" — overview of the computer features and available upgrades "Setup and Operation" — instructions on operating your computer "Powering Your Computer" — instructions and options on how to power your computer "Traveling With Your Computer" — suggestions on how to travel safely with your computer "Drivers" — instructions on how to install driver software on your computer "Customizing Your Computer" — instructions on accessing the System Setup program, power management software, and the Suspend-to-Disk utility, all of which allow you to change system settings affecting your computer's power conservation features "Removing and Replacing Parts" — instructions on how to remove and install hard-disk drives and memory modules "Troubleshooting Your Computer" — initial checks and procedures that can be used to solve basic computer problems, general guidelines on analyzing software problems, messages, and beep codes "Technical Specifications" — reference material about the details of your computer "Getting Help" — help tools Dell provides to assist you if you have a problem with the computer and explains how and when to call Dell for technical assistance Warranty and Return Policy Information Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty and return policy, see the System Information guide that came with your computer.Other Documents You May Need Besides this User's Guide, the following documentation is included with your computer: NOTE: Documentation updates are sometimes included with your computer to describe changes to your computer or software. Always read these updates before consulting any other documentation because the updates contain the latest information. An operating system Setup Guide, which describes how to set up the operating system installed on your Dell computer. Operating system documentation is included if you ordered your operating system from Dell. This documentation describes how to configure and use your operating system software. Documentation is included with any options you purchase separately from your computer. This documentation includes information that you need to configure and install these options in your Dell computer. "Readme" files may be installed on your hard-disk drive to provide last-minute updates about technical changes to your computer or advanced technical reference material intended for experienced users or technicians. Notational Conventions The following subsections list notational conventions used in this document. Notes, Notices, and Cautions Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Typographical Conventions The following list defines (where appropriate) and illustrates typographical conventions used as visual cues for specific elements of text throughout this document: Interface components are window titles, button and icon names, menu names and selections, and other options that appear on the monitor screen or display. They are presented in bold.Example: Click OK. Keycaps, the labeling that appears on the keys on a keyboard, are enclosed in angle brackets. Example: Key combinations are series of keys to be pressed simultaneously (unless otherwise indicated) to perform a single function. Example: Commands presented in lowercase bold are for reference purposes only and are not intended to be typed at that particular point in the discussion. Example: "Use the setup command to . . . ." In contrast, commands presented in the Courier New font are intended to be typed as part of an instruction. Example: "Type format to format the diskette in drive A." Filenames and directory names are presented in lowercase bold. Examples: autoexec.bat and c:\windows Syntax lines consist of a command and all its possible parameters. Commands are displayed in lowercase bold; variable parameters (those for which you substitute a value) are displayed in lowercase italics; constant parameters are displayed in lowercase bold. The brackets indicate items that are optional. Example: del [drive:] [[path]filename] [/p] Command lines consist of a command and may include one or more of the command's possible parameters. Command lines are presented in the Courier New font. Example: del c:\myfile.doc Screen text is text that appears on the screen of your display or external monitor. It can be a system message, for example, or it can be text that you are instructed to type as part of a command (referred to as a command line). Screen text is presented in the Courier New font. Example: The following message appears on your screen: No boot device available Variables are symbols for which you substitute a value. They are presented in italics. Example: module n (where n represents the memory module number)Back to Contents PageBack to Contents Page Introduction: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Overview Available Options Features Getting Help Overview The Dell Latitude CPx H-Series/J-Series portable computers are expandable multimedia systems using the latest Intel® Mobile Pentium® technology. In addition, the J-Series supports Intel SpeedStep™ technology. The CPx H-Series/J-Series computers include the Dell DualPoint integrated pointing device, which provides a touch pad and a track stick to control the cursor on the display screen. This section describes the major hardware and software features of your computer. Figure 1 and Figure 2 show the front and back view of the computer, respectively. Figure 1. Front View of the Computer 1 Touch pad 2 Keyboard 3 Track stick 4 Power button 5 Keyboard status LEDs 6 Display 7 Display latch 8 Air intake 9 Internal modem connector (available only on CPt SSeries) 10 S-Video connector 11 Audio jacks (3)12 Integrated microphone 13 Speaker 14 Modular bay 15 DualPoint buttons 16 Battery bay Figure 2. Back View of the Computer 1 Fan 2 Video connector 3 Parallel connector 4 Status indicator panel 5 Docking connector 6 USB connector 7 PS/2 connector 8 Serial connector 9 AC adapter connector 10 Infrared port 11 Security cable slot 12 PC Card slots (2) 13 Hard-disk drive 14 Security cable slot 15 Speaker Features Your Dell computer has the following features: Full multimedia capability through the following standard features: A 14.1-inch extended graphics array (XGA), thin film transistor (TFT) 1024 x 768 active-matrix color display. A CD-ROM drive that can be used in the modular bay. When you unpack your computer, look for the CD-ROM drive in the accessories box of the shipping carton.64-bit hardware-accelerated video support, with 8 megabytes (MB) of video memory. Support for a zoomed video (ZV) PC Card in the lower PC Card connector. For H-Series computers, ESS Maestro 2E audio controller with hardware wavetable support and 3D surround sound. For J-Series computers, ESS Maestro 3I audio controller with software wavetable support and 3D surround sound. Three audio jacks for connecting external speakers or headphones, a microphone, and a record/playback device to your computer. Integrated microphone and two stereo speakers. Accelerated graphics port (AGP) architecture that increases the computer's performance, particularly video performance. An ENERGY STAR® partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. A modular bay that supports a DVD-ROM drive, CD-ROM drive, CD-RW drive, diskette drive, second battery, second hard-disk drive, or SuperDisk LS-120 drive module. To make the computer as light as possible when you travel, use the special travel module in the modular bay. NOTE: Your computer was shipped with a diskette drive in the modular bay. For information on removing the diskette drive and installing a different device in the bay, see "Modular Bay." A minimum of 32-MB synchronous dynamic random-access memory (SDRAM) module is standard. You can increase memory up to 512 MB by installing combinations of 32-, 64-, 128-, 192-, or 256-MB SDRAM modules in the two memory module sockets on the system board. NOTE: Your computer is capable of supporting two 256-MB SDRAM modules for a total of 512 MB of memory. Two power conservation modes — suspend mode and suspend-to-disk mode — that help you conserve battery power. If the batteries run out of power, suspend-to-disk mode prevents data loss by copying all system data to the hard-disk drive and turning off the computer. Connectors for two 3.3-volt (V) or 5-V PC Cards. The lower PC Card connector supports ZV PC Cards. NOTE: The PC Card controller supports the CardBus standard for 32-bit data transfer on the PC Card. Hardware and software support for the Dell Latitude C/Port Family Advanced Port Replicator (APR) and the Dell Latitude C/Dock Family Expansion Station. A DualPoint integrated pointing device which includes both a touch pad and a track stick. These pointing devices are positioned for both left- and right-handed users. The track stick is positioned in the keyboard to allow you to move the cursor while keeping your fingers in a typing position. Two sets of left and right buttons, located above and below the touch pad, mimic mouse buttons. You can also perform many pointing functions by tapping the touch pad or the track stick. Click-anddrag buttonless functions are also supported. A lithium ion battery in the battery bay, with support for a second battery in the modular bay. The Dell ExpressCharge™ technology charges a single battery in approximately 1 hour (when the computer is off or in suspend mode). NOTICE: Do not puncture or incinerate the battery. When your battery no longer holds a charge, call your local waste disposal agency or environmental agency for advice on disposing of the computer's lithium ion battery. The lithium ion technology used in the battery is significantly less hazardous to the environment than the lithium metal technology used in some other batteries (such as watch batteries).High-performance parallel and serial ports and a multipurpose Personal System/2 (PS/2) connector for attaching external devices, a monitor connector for attaching an external monitor to your computer, and a Universal Serial Bus (USB) connector that supports stand-alone and hub devices. An infrared port that permits file transfer without the use of cable connections. The port is compatible with the Infrared Data Association (IrDA) Standard 1.1 (Fast IR) and Standard 1.0 (Slow IR) for use with external devices. Dell HyperCool™ an automatic thermal management system that uses a variable-speed fan, microprocessor speed changes, and Intel's Remote Heat Exchanger technology to keep the system running at the optimum temperature. CAUTION: Do not allow your Latitude portable computer to operate with the base resting directly on exposed skin. With extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort or, eventually, a burn. The following software is included with your Dell computer: The Microsoft® Windows® 95, Windows 98 Second Edition (SE), or Windows NT® 4.0, Windows 2000 or higher operating system is installed on your hard-disk drive. For more information, see your operating system documentation. For Latitude CPx J-Series computers, the Intel SpeedStep technology is installed on your hard-disk drive. The System Setup program lets you view and change the system configuration. For more information, see "Using the System Setup Program." Dell Diagnostics for evaluating the computer's components and devices. NOTE: If Dell did not install an operating system on your hard-disk drive, the drivers, system utilities, and diagnostics are available separately from Dell. To order them, see "Getting Help" for the appropriate telephone number in your location. Available Options As your computing requirements change, you can extend your computer's capabilities with a C/Port Family APR or C/Dock Family Expansion Station. You can also install a hard-disk drive of larger capacity, increase system memory, and add functionality with PC Cards. Dell also offers additional modules that you can install in the modular bay, including a second hard-disk drive, a DVD-ROM drive, a CD-ROM drive, a CD-RW drive, an LS-120 drive module, and a second battery. Dell offers the following devices and upgrade options: C/Port Family APRs and C/Dock Family Expansion Stations Additional batteries External keyboards and a numeric keypad External monitors External pointing devices External speakers, headphones, and microphones Printers Hard-disk drives Second hard-disk drive for the modular bay DVD-ROM drive modules CD-RW drive modules Second CD-ROM drive module SuperDisk LS-120 drive modules AC adapter PC Cards 32-, 64-, 128-, 192-, and 256-MB memory modules Carrying case Instructions for connecting or installing these options are included in the upgrade kit you receive from Dell.Getting Help If at any time you don't understand a procedure described in this guide, or if your computer does not perform as expected, Dell provides a number of tools to help you. For more information on these help tools, see "Getting Help." Back to Contents PageBack to Contents Page Setup and Operation: Dell™ Latitude™ CPx H-Series/J-Series User's Guide AC Adapter PC Cards Batteries Modular Bay CD-ROM, DVD-ROM, and CD-RW Drives DualPoint Integrated Pointing Device Display Securing Your Computer Diskette Drive Connecting External Devices Keyboard I/O Connectors Back to Contents PageBack to Contents Page Powering Your Computer: Dell™ Latitude™ CPx H-Series/J-Series User's Guide AC Adapter Power Management Settings Batteries Back to Contents PageBack to Contents Page Intel® SpeedStep™ Options: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Using Intel SpeedStep Using the Adjust Properties Option Setting the Advanced Options Using Intel SpeedStep The Intel SpeedStep technology, included with the Latitude CPx J-Series, allows you to set the performance level of the processor whether the computer is running on battery or AC power. To access the Intel SpeedStep properties window, perform the following steps: 1. Right click the flag icon in the system tray on the Windows® taskbar to access further performance level options. The following three options appear: Maximum Performance option — switches your computer to the highest possible performance level even if the computer is running on battery Battery Optimized Performance option — lets your computer run on performance level optimized for battery power even if the computer is connected to an electrical outlet Adjust Properties — lets you change the more performance options 2. To change the performance level, click the desired option. To access the Intel SpeedStep options when the flag icon is not visible on the taskbar and if your computer is running under ACPI, perform the following steps: 1. Click the Start button and point to Settings. 2. Click Control Panel. 3. Click Power Management. 4. Select the Intel SpeedStep tab and select the options desired. 5. After you make any changes, click OK to accept the settings and close the Intel SpeedStep window. Using the Adjust Properties Option 1. To access the Intel SpeedStep option window, either right click the flag icon and click the Adjust Properties option or double click the flag icon. The Intel SpeedStep technology options window opens. 2. You can adjust the following performance options: Automatically change performance when the power source changes (the default) — changes the performance level of your computer automatically when it is running on battery or connected to an electrical outlet. Ask me before automatically changing performance — when selected, the computer prompts you for confirmation before the computer changes performance level. Running on batteries and Plugged in pull-down menus — change performance level options. 3. Click Apply to accept the settings. 4. Click OK to close the Intel SpeedStep technology options window. Setting the Advanced Options The Advanced options lets you disable various options. To set Advanced options, perform the following steps: 1. Click the flag icon in the Windows® system tray on the taskbar. 2. Click the Adjust Properties option. The Intel SpeedStep window opens. 3. Click the Advanced button. The Advanced window opens. 4. Click any of the following options: Disable Intel SpeedStep technology control. Remove flag icon. Disable audio notification when performance changes. 5. Click Apply to accept the settings. 6. Click OK to close the Intel SpeedStep technology window. Back to Contents PageBack to Contents Page Traveling With Your Computer: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Identifying Your Computer Preparing Your Computer for Travel Travel Tips Identifying Your Computer As an antitheft measure, assign a primary password and a hard-disk drive password to prohibit unauthorized access to the computer. Dell recommends that you follow these precautions before you travel with your computer: Write down your service tag number, and put it in a safe place separate from the computer or carrying case. If the computer is lost or stolen, use the service tag number when reporting to law enforcement officials and to Dell. Use a text editor (such as Microsoft® Windows® Notepad) to create a file called if_found in your root directory. Place information such as your name, address, and telephone number in this file. (For instructions on using the appropriate text editor, see the documentation that came with your operating system.) Attach your business card or other name tag to the computer. Contact your credit-card company and ask if it offers coded identification tags that allow your property to be returned to you without the risk of revealing your name, address, or telephone number. Use a permanent marking or stenciling device to write your driver’s license number or some other unique identifying mark on the computer. If a lost or stolen computer is recovered, such marking identifies the computer as your property. Service Tag Number The service tag number is an alphanumeric code on a bar code label located on the bottom of the computer. The number is unique to your computer and allows Dell technical assistance personnel to identify the computer and its configuration quickly if you call for assistance. If Your Computer Is Lost or Stolen If your computer is lost or stolen, Dell suggests that you perform the following steps: 1. Call a law enforcement agency to report the lost or stolen computer.Include the service tag number in your description of the computer. Ask that a case number be assigned, and write it down. Also write down the name, address, and telephone number of the law enforcement agency. If possible, obtain the name of the investigating officer. If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live. 2. If the computer belongs to a company, notify the security office of the firm. 3. Call Dell technical assistance to report the missing computer. Provide the computer’s service tag number, the case number, and the name, address, and telephone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell support technician will log your report under the computer’s service tag number and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your service tag number, the computer is identified automatically as missing or stolen. The technician will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer. Preparing Your Computer for Travel To prepare your computer for travel, perform the following steps: 1. Remove any external devices attached to the computer, and store them in a safe place. If a diskette is in the diskette drive, remove it. Remove any cables attached to installed PC Cards (you do not have to remove the PC Cards themselves). 2. To make the computer as light as possible, remove the storage drive from the modular bay and install the travel module. 3. To maximize battery life, check the charge on your battery. Then fully charge the battery and any spares you plan to carry with you. 4. Turn off the computer or press to enter suspend-to-disk mode. (On a French keyboard, press .) NOTICE: When you disconnect the AC adapter from the computer, grasp the adapter cable's connector, not the cable itself, and pull gently but firmly to avoid damaging the cable. Disconnect the AC adapter. NOTICE: When the display is closed, items left on the keyboard could damage the display. 6. Make sure that there is nothing on the keyboard and palmrest that can damage the display when you close it. Then close the display. 7. Pack all your computing accessories.With the optional Dell carrying case, you can pack the computer and its accessories together. NOTE: Follow the travel tips and take special precautions if you are planning to travel by air. Accessories You may want to take some of the following accessories with you when you travel: Spare batteries AC adapter and AC power cable Backup diskettes Appropriate printer driver files if you will be using a printer Cables for PC Cards (such as modem and network cards) Power adapters for foreign electrical outlets and modem cable adapters for foreign telephone networks CD-ROM drive DVD-ROM drive LS-120 drive CD-RW drive Diskette drive and parallel cable for using the drive as an external device Travel module Traveling by Air You may want to take the following precautions when you are traveling by air with your computer: Notify airport security in advance that you are bringing a portable computer. Be sure to have a charged battery or the AC adapter and power cable available in case you are asked to turn on the computer. Do not check the computer as baggage. NOTICE: Have airport security personnel check the computer by hand. If the computer passes through a metal detector, data loss may occur. If you must pass the computer through a metal detector, first remove the hard-disk drive. Do not put the computer through a metal detector.The computer can go through an airport X-ray security machine. Before you use the computer on an airplane, check the in-flight magazine or ask the flight crew to verify that such use is permitted. Some airlines forbid the use of electronic devices during the flight. All airlines forbid the use of electronic devices during takeoff and landing. Dell has several carrying cases that protect the computer and accessories during travel. If you pack the computer in a suitcase, do not pack so tightly that the computer display breaks or so loosely that the computer slides around. Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. Protect the computer, the battery, and the hard-disk drive from hazards such as extreme temperatures; overexposure to sunlight; and exposure to dirt, dust, or liquids. Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment. If you are carrying a second hard-disk drive separately, protect the drive from exposure to static electricity by placing the drive in an antistatic bag or wrapping it in a nonconductive fabric. Travel Tips Consider changing the settings of your power management options to maximize battery life if you will be using battery power for extended periods. If you are traveling internationally, carry proof of ownership to speed your passage through customs. If the computer is provided by your employer, carry documentation of your right to use the computer. Investigate the customs regulations of the countries you plan to visit, and consider acquiring an international carnet from your government if you travel through many different countries. Power interruptions can occur frequently in some countries. Always have a charged battery available if traveling abroad. Credit card holders should check with their credit card companies for information about the kinds of emergency travel assistance they offer to users of portable computers. Many companies provide services that help you solve problems, such as quickly locating 3.5-inch diskettes or providing a directdial telephone line for your modem connection. NOTICE: Do not use removable media drives while the computer is in motion. The vibrations could interrupt the flow of data to and from the storage devices and the hard-disk drive or diskette drive. Carnet A carnet is an international customs document (also known as a merchandise passport) that facilitates temporary imports into foreign countries and is valid for up to 1 year.Back to Contents PageBack to Contents Page Drivers: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Installing Microsoft® Windows® 95 and Windows 98 Drivers Installing Microsoft® Windows NT® Drivers Installing Microsoft® Windows 2000 Drivers NOTE: For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. Back to Contents PageBack to Contents Page Customizing Your Computer: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Using the System Setup Program System Setup Options Power Management Settings Suspend-to-Disk Utility Back to Contents PageBack to Contents Page Removing and Replacing Parts: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Installing a Primary Hard-Disk Drive Preparing to Remove or Install Memory Modules Removing or Installing Memory Modules Installing a Primary Hard-Disk Drive NOTICE: To prevent data loss, turn off your computer before you remove the hard-disk drive. Do not remove the hard-disk drive if the computer is in suspend mode or if the drive access indicator is lit. Removing the drive under these conditions will lead to loss of data. To install a primary hard-disk drive, perform the following steps: 1. Save any open files, turn off the computer, and remove any installed batteries. 2. Remove the hard-disk drive from the drive bay. Close the display and turn the computer over. Using a small Phillips-head screwdriver, remove the screw (see Figure 1) that holds the drive carrier in the drive bay. Save the screw for use later in this procedure. Figure 1. Removing a Hard-Disk Drive 3. Gently pull the drive carrier out of the drive bay. When the hard-disk drive is not in the computer, protect the drive from exposure to static electricity. See "Protecting Against Electrostatic Discharge" in your System Information Guide for more information. 4. Remove the new hard-disk drive from its packaging.Save the original packaging to use when you store or ship the hard-disk drive. 5. Install the new hard-disk drive into the computer (it comes in a drive carrier). NOTICE: If the drive carrier does not slide in easily, pull it out and try again. To avoid damage, do not force the drive carrier into the bay. 6. Gently push the drive carrier into the drive bay until the carrier door is flush with the computer case. 7. Replace the screw you removed in step 2. Be careful not to overtighten the screw. If you have installed a new hard-disk drive, follow the directions that came with the drive to partition and logically format the drive and to create a suspend-to-disk (S2D) partition. NOTICE: Hard-disk drives are extremely fragile and must be handled carefully to avoid damage. Follow these guidelines: The primary hard-disk drive is installed in a metal carrier to protect the drive and make installation easier. When you remove and install hard-disk drives, handle the drive carrier, not the drive itself. Never press down on the top of the drive. Do not drop the drive. Even a slight jar or bump can damage the drive heads and spinning plates, thus rendering the drive inoperable. CAUTION: The primary hard-disk drive may be hot to the touch under extreme environmental conditions. If the drive is hot, allow it to cool before you replace it. Preparing a New Primary Drive Every primary hard-disk drive must be physically formatted, partitioned, and logically formatted before it can be used to store data. Every primary hard-disk drive from Dell is physically formatted before it is sent to you. Use the program(s) provided by your operating system to partition and logically format the hard-disk drive. Preparing to Remove or Install Memory Modules To prepare the computer for the removal or installation of memory modules, perform the following steps. NOTES: If necessary, print these instructions for reference before proceeding. NOTICE: Your portable computer does not support extended-data out (EDO) memory modules. Only synchronous dynamic random-access memory (SDRAM) modules are supported for use in Dell Latitude CPx H-Series/J-Series computers. NOTICE: Do not install memory modules while the computer is in suspend, standby, or suspend-todisk mode. NOTICE: Ground yourself by touching an unpainted metal surface of a connector on the back of thecomputer. While you work, periodically touch the connector to dissipate any static electricity that might harm internal components. 1. Turn off the computer and any attached peripherals, and disconnect them from their electrical outlets to reduce the potential for personal injury or shock. 2. If the computer is docked, undock it. 3. Disconnect the AC adapter and any attached peripherals, including telephone or telecommunication lines, from the computer. 4. Remove the battery from the battery bay or the modular bay. Removing or Installing Memory Modules To remove or install memory modules, perform the following steps: 1. Close the display, and turn the computer upside down. 2. Remove the memory module cover. Locate the small rectangular indentation at one end of the memory module cover. Place the tip of your finger under the cover by the indentation and firmly lift it up. When the door pops up, lift it up to remove it and expose the memory modules underneath it. 3. If you are replacing a memory module, remove the old one. Carefully spread apart the inner metal tabs of the memory module socket just far enough for the memory module to disengage from the socket (it should pop up slightly). Then lift the memory module away from the socket (see Figure 2). Figure 2. Removing a Memory Module1 DIMM A 2 DIMM B 4. Ground yourself and unpack the new memory module from the upgrade kit. 5. Install the new memory module into the appropriate slot. NOTES: If you are installing a 192-MB memory module, be sure that it is inserted with the double-stacked memory chips facing you. A 192-MB memory module inserted with the doublestacked memory chips facing down does not fit properly in the socket. 192-MB memory modules are designed for either the socket labeled DIMM A or the socket labeled DIMM B. They are not interchangeable. The socket labeled DIMM A should be populated before the socket labeled DIMM B. If you only have one memory module, you should install it in the DIMM A socket. (See Figure 2.) Memory modules are keyed, or designed to fit into their sockets in only one direction. The slots on the system board are notched so that the memory module can be firmly seated only one way. a. Align the memory module’s edge connector with the slot in the center of the memory module socket. b. With the module at a 45-degree angle, press the memory module’s edge connector firmly into the memory module socket. c. Pivot the memory module down until it clicks into place. If you do not hear a click as each end of the memory module snaps into the metal tabs, remove the memory module and reinstall it. NOTICE: After installation, if the memory module cover does not fit or is difficult to close, you may have installed the memory module improperly into the wrong slots. Remove the memory modules and reinstall them. Do not force the memory module cover to close because you may damage your computer. 6. Replace the memory module cover as follows: a. Set the memory module cover loosely over the opening, making sure that the tabs on the bottom of the cover catch in the slots on either side of the opening. b. Slide the cover into place and press down on it until you hear it click. 7. Reconnect your computer and peripherals to their electrical outlets and turn them on. As the computer boots, it detects the presence of additional memory and automatically updates the system configuration information. 8. In one of the following ways, verify that the System Memory option reflects the newly installed memory:Click the Start button, point to Settings, click Control Panel, and double-click the System icon. The amount of memory installed in the computer is displayed in the lower-right corner of the General tab window. In the System Setup program, the System Memory option appears in the lower-right corner of pages 1, 2, and 4. To run the System Setup program, press on the computer’s keyboard (or on an external keyboard if the External Hot Key option is enabled). If the total amount of memory shown is incorrect, the memory module(s) may not be installed properly. Repeat preparatory steps 1 through 4 and removal and installation steps 1 through 8 until the memory total is correct. 9. Run the System Memory test of the Dell Diagnostics to confirm that all installed memory modules are operating correctly. 10. Use the Suspend-to-Disk utility to update the S2D partition on your hard-disk drive. The S2D partition stores system data while the computer is in suspend-to-disk mode. Back to Contents PageBack to Contents Page Troubleshooting Your Computer: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Dell Diagnostics Error Messages and Flash Codes Back to Contents PageBack to Contents Page Technical Specifications: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Processor Keyboard Chip Set and Bus Battery PC Cards AC Adapter Memory Physical Connectors Environmental (Computer) Audio Touch Pad Video Track Stick 14.1-Inch Display Processor Latitude CPx H-Series/J-Series Intel® Mobile Pentium® III microprocessor. For J-Series, microprocessor includes Intel SpeedStep™ technology Chip Set and Bus System chip set Intel Mobile 440BX AGPset Microprocessor data bus width 64 bits DRAM bus width 64 bits Address bus width 32 bits Flash EPROM 4 Mb AGP bus 66 MHz PCI bus 33 MHz PC Cards CardBus controller Texas Instruments PCI 1225 CardBus controller PC Card connectors two (supports type I and type II cards in any combination; typeIII cards can be used only in the lower connector; the lower connector supports zoomed video cards on systems using the Microsoft® Windows® 95 or Windows 98 operating system) Cards supported 3.3-V and 5-V PC Card connector size 68 pins Data width (maximum): PCMCIA 16 bits CardBus 32 bits Memory Architecture SDRAM Memory module sockets two Memory module capacities and type 32-, 64-, 128-, 192-, and 256-MB 3.3-V SDRAM1 modules Standard RAM 32-MB memory module Maximum RAM 512 MB Memory clock speed 100 MHz Memory access time CL2 or CL3 (Note: CL3 indicates a CAS latency of 3 clocks) BIOS address F000:0000-F000:FFFF Connectors Serial (DTE) 16,550-compatible, 16-byte buffer connector Parallel unidirectional, bidirectional, or ECP connector Video connector PS/2 mini-DIN connector Infrared port compatible with both IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Slow IR) Audio microphone-in jack; line-in/audio-in jack; headphones/speakers jack USB USB-compliant connectorDocking connector for the C/Port Family Advanced Port Replicator or C/Dock Family Expansion Station S-Video 7-pin mini-DIN connector (an S-Video to composite video Adapter is also included with the computer) Audio Audio type Sound Blaster (software emulation-capable) Audio controller For the H-Series, ESS Maestro 2E; for the J-Series, ESS Maestro 3I Stereo conversion 16 bit (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC97 External stereo line-in minijack; microphone-in minijack; headphones/speakers-out minijack Speakers two 8-ohm speakers Internal speaker amplifier 1 W channel into 8 ohms stereo Controls volume can be controlled through key combinations, application program menus, or the Speaker window in the Dell Control Center (Windows 95 only) Video Video type 64-bit hardware-accelerated Data bus 2X AGP Video controller ATI Mobility M1 Video memory 8.0 MB 14.1-Inch Display Type XGA, active-matrix color (TFT) Dimensions (active area): Height 214.3 mm (8.4 inches)Width 285.7 mm (11.3 inches) Diagonal 357.1 mm (14.1 inches) Maximum resolution/colors 1024 x 768; 24-bit color Response time (typical) 20 ms rise (maximum)/50 ms fall (maximum) Operating angle 0° (closed) to 180° Viewing angles: Horizontal ± 45° Vertical +15°/–30° Dot pitch 0.28 mm Power consumption: Panel (typical) 1.0 W Backlight 3.4 W Controls brightness can be controlled through a key combination Keyboard Number of keys 87 (U.S., Canada, Korea, Thailand, and locations that use traditional Chinese); 88 (Europe); 90 (Japan) Key travel 2.8 mm ± 0.4 mm (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) Battery Type lithium ion Dimensions: Height 21.5 mm (0.83 inch) Depth 88.5 mm (3.48 inches)Width 139.0 mm (5.47 inches) Weight 0.39 kg (0.87 lb) Voltage 14.8 VDC Capacity 53 WH Charge time (approximate)2 : Computer on 2.5 hours Computer off 1 hour Life span (approximate)2 500 discharge/charge cycles Temperature range: Charge 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC Input current (maximum) 1.5 A Input frequency 47 to 63 Hz Output current 4.5 A (maximum at 4-second pulse); 3.51 A (continuous) Rated output voltage 20.0 VDC Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.35 mm (5.25 inches) Weight (with cables) 0.4 kg (0.9 lb) Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 65°C (–40° to 149°F)Physical Height 45.0 mm (1.77 inches) Width 319.0 mm (12.55 inches) Depth 252.5 mm (9.94 inches) Weight3 with 14.1-inch display 2.73 kg (6.02 lb) with travel module installed in modular bay 2.93 kg (6.46 lb) with diskette drive installed in modular bay 3.06 kg (6.74 lb) with CD-ROM drive installed in modular bay Environmental (Computer) Temperature: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration: Operating 0.9 GRMS using a random-vibration spectrum that simulates user environment Storage 1.3 GRMS using a random-vibration spectrum that simulates air/truck shipment Maximum shock4 : Operating 152.4 cm/sec (60.0 inches/sec) (equal to a half-sine pulse width of 2 ms) Storage 203.2 cm/sec (80 inches/sec) (equal to a half-sine pulse width of 2 ms) Altitude (maximum): Operating –15.2 m to 3048 m (–50 to 10,000 ft) Storage –15.2 m to 10,668 m (–50 to 35,000 ft)Touch Pad Interface PS/2-compatible X/Y position resolution (graphics table mode) 240 cpi Size: Thickness 2.8 mm (0.11 inch) at highest component Width (sensor-active area) 55mm (2.17 inch) Height 39-mm (1.54-inch) rectangle Weight 9.02 g (0.29 oz) Power: Supply voltage 5 V ± .5 VDC Supply current 25 mA (maximum operating for track stick and touch pad combined) ESD In accordance with IEC-801-2 Track Stick Interface PS/2-compatible X/Y position resolution 250 counts/sec.@100gf Size: Protrudes .5 mm higher than surrounding keycaps Power: Supply voltage 5 V ± .5 VDC Supply current 25 mA (maximum operating for track stick and touch pad combined) ESD In accordance with IEC-801-2 NOTES: 1The Dell Latitude CPx H-Series/J-Series does not support some memory modules from older models of Dell portable computers, such as the Latitude CP, XP, XPi CD, or LM. The H-Series only supports SDRAM modules and does not support EDO memory modules. 2 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used. 3 Weights are shown with a hard-disk drive, a battery in the battery bay, and a travel module, diskette drive, or a CD-ROM drive in the modular bay. Your computer might weigh more or less, depending on its configuration. 4 Measured with the hard-disk drive in head-parked position. Back to Contents PageBack to Contents Page Getting Help: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Help Overview Contacting Dell Back to Contents PageBack to Contents Page Modular Bay: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Using the Modular Bay Installing Devices in the Modular Bay With Softex Docking Services or Softex BayManager Software Installing Devices in the Modular Bay Without Softex Docking Services or Softex BayManager Software Using the Modular Bay Your computer comes with a diskette drive installed in the modular bay. You can also install a battery, a CDROM drive, a CD-RW drive, a DVD-ROM drive, a SuperDisk LS-120 drive module, or second hard-disk drive in the modular bay. To make the computer as light as possible, use the travel module in the modular bay in place of any of the available drives. NOTICE: When the drives are not inside the computer, they are fragile and must be handled carefully to avoid damage. Do not press down on the drives or place heavy objects on top of them. Place the drives in a travel case to keep them free of dust and liquids. Store the drives in a safe place. If your system is running Microsoft® Windows NT® with Softex Docking Services installed or if your system is running Windows® 95 or Windows 98 with Softex BayManager installed, see "Installing Devices in the Modular Bay With Softex Docking Services or Softex BayManager Software." If your system does not have Softex Docking Services or Softex BayManager, see "Installing Devices in the Modular Bay Without Softex Docking Services or Softex BayManager Software." If you are removing a device from the modular bay and installing a battery, see "Batteries." If your system is running Windows 2000, device swapping in the modular bay is supported by the operating system. Although you can physically remove and install devices as described in the following subsections, refer to the information on unplugging or ejecting hardware in your Windows 2000 documentation instead of following the Softex- or System Setup-related steps in the following subsections. NOTE: A new hard-disk drive must be formatted before you can use it. For instructions, see the documentation that came with the drive. Installing Devices in the Modular Bay With Softex Docking Services or BayManager Software Your computer may be using Windows 95 or Windows 98 with Softex BayManager software or Windows NT with Softex Docking Services software. This software allows you to hot-swap devices such as diskette drives, hard-disk drives, SuperDisk LS-120 drives, CD-ROM drives, CD-RW drives, and DVD-ROM drives to and from your computer’s modular bay and the C/Dock Family Expansion Station’s media bay. Hotswapping capability allows you to remove and replace a device while the computer is on. You do not have toshut down or restart the computer for the device to be recognized. To install a device in the modular bay, perform the following steps: 1. Verify that the Diskette Reconfig option in the System Setup program is set to Any Time. 2. Verify that the Display Close option in the System Setup program is set to Active. 3. Save your work and close all open files and application programs. 4. If the computer is docked, undock it. 5. Double-click the Docking Services or BayManager icon in the Windows system tray on the task bar. The Softex BayManager window appears for Windows 95 or Windows 98, and the Docking Services window appears for Windows NT. 6. Click the Remove/Swap button. 7. If the modular bay contains a device, remove the device as follows: a. Close the computer display and turn the computer over. b. Slide the modular bay latch toward the Unlock icon. Keep holding the modular bay latch with one hand while pulling the device out of the bay with the other hand. c. After you remove the device, release the modular bay latch. 8. Slide the new device firmly into the modular bay. You should hear a click when the device is fully seated. NOTE: Softex BayManager and Softex Docking Services do not report a second battery installed in the modular bay on the Storage Devices tab. 9. Click OK. Then click OK again to close the Softex window. For the latest information on Softex Docking Services, see the Softex user’s guides at http://www.dell.com/. Click Small Business Center or Medium & Large Business. Click Notebooks; then, if applicable, click Choose Latitude. Look for Softex Utilities Installation Guide on the left of the screen. If you are removing a device from the modular bay and installing a battery, see "Batteries." Installing Devices in the Modular Bay Without Softex Docking Services or Softex BayManager Software To install a device in the modular bay, perform the following steps: 1. Verify that the Diskette Reconfig option in the System Setup program is set to Any Time.Save your work and close all open files and application programs. 3. Turn your computer off. 4. If the computer is docked, undock it. 5. If the modular bay contains a device, remove the device as follows: a. Close the computer display and turn the computer over. b. Slide the modular bay latch toward the Unlock icon. Keep holding the modular bay latch with one hand while pulling the device out of the bay with the other hand. c. After you remove the device, release the modular bay latch. Slide the new device firmly into the modular bay. You should hear a click when the device is fully seated. 7. Dock the computer if necessary. 8. Turn on the computer. Back to Contents PageBack to Contents Page Using the System Setup Program: Dell™ Latitude™ CPx HSeries/J-Series User's Guide Overview Entering the System Setup Program Using the System Setup Program Overview Each time you turn on your computer, it compares the installed hardware with the system configuration information stored in nonvolatile random-access memory (NVRAM). If the system detects a discrepancy, it generates an error message for each incorrect configuration setting. Power Management Compliance (APM Versus ACPI) The system configuration process differs depending on the type of power management scheme used by the operating system. Microsoft® Windows® 95 and Windows NT use Advanced Power Management (APM). Windows 2000 uses Advanced Configuration and Power Management (ACPI). Windows 98 can be either APM- or ACPI-compliant, depending on the version you are using. If you have Windows 98, you can determine which power scheme you have by accessing the System devices list in the Device Manager. For Windows 98 with APM, click Start—> Settings—> Control Panel—> System—> Device Manager—> System devices. For Windows 98 with ACPI, click Start—> Settings—> Control Panel—> System—> Hardware—> Device Manager—> System devices. Either APM or ACPI options will appear at the top of the System devices list. To adjust the configuration settings for APM operating systems, such as Microsoft Windows 95, Windows 98 with APM, or Windows NT®, you can use the System Setup program. ACPI operating systems, such as Windows 2000 and Windows 98 with ACPI, automatically configure most of the setup options available in the System Setup program. In such cases, the operating system overrides system setup options entered through the System Setup program. One exception is the External Hot Key option, which you can disable or enable only through the System Setup program. For more information on configuring features for these operating systems, see your Microsoft Windows Help. NOTE: For ACPI operating systems, the System Setup program is accessible only during the system boot routine. You can use the System Setup program as follows:To set or change user-selectable features — for example, your password or power management features To verify information about your computer's current configuration, such as the amount of system memory For some setup options, you must reboot the computer before any changes take effect. Changes for other options take effect immediately. NOTE: If you change an option that is activated by rebooting, the System Setup program displays the setting you selected rather than the setting currently in effect. You must reboot for the new setting to take effect. After you set up your computer, run the System Setup program to familiarize yourself with your system configuration information and optional settings. Dell recommends that you write down the information for future reference. NOTE: If the computer uses the Microsoft Windows 95 operating system, you can also use the Dell Control Center to view and change the system configuration. Access the Dell Control Center from the Dell Accessories folder. For more information, see "System Setup Options." Entering the System Setup Program Enter and use the System Setup program as follows: For APM operating systems, such as Windows 95, Windows 98 with APM, and Windows NT, press at any time on the keyboard (or on an external keyboard if the External Hot Key option is enabled). If you press (or on an external keyboard if the External Hot Key option is enabled), the System Setup program opens directly to the Battery Status screen. For ACPI operating systems, such as Windows 2000 and Windows 98 with ACPI, you must enter System Setup before the operating system loads. Enter System Setup by pressing when the F2 message appears during the system boot routine. Press to exit the System Setup program. If you change the setting of an option that requires rebooting to take effect, exit the operating system before rebooting. (The Help text in the upper-right corner of System Setup screens 1, 2, and 4 tells you if the computer must be rebooted.) NOTE: If the System Setup program is running when the computer enters suspend mode, the computer exits the System Setup program and then activates suspend mode. For more information, see "System Setup Options." Using the System Setup ProgramThe System Setup screens display the current setup and configuration information and optional settings for your computer. Information on the screens is organized in five boxed areas: Title The box at the top of all screens lists the page number, system name, and version number of the basic input/output system (BIOS). Options The box on the left half of screens 1, 2, and 4 lists options that define the installed hardware in your computer and the power conservation and security features for your computer. Fields next to the options contain settings or values. You can change those values that appear bright on the screen. Options or values that you cannot change (because they are determined or calculated by the computer) appear less bright. Help The box on the upper-right half of screens 1, 2, and 4 displays help information for the option with a currently highlighted field. Computer data The box in the lower-right corner of screens 1, 2, and 4 displays information about your computer. Key functions The line of boxes across the bottom of all screens lists keys and their functions within the System Setup program. For more information, see "System Setup Options." Back to Contents PageBack to Contents Page Dell™ Diagnostics: Dell Latitude™ CPx H-Series/J-Series User's Guide Overview Dell Diagnostics Main Screen Overview Features of the Dell Diagnostics Confirming the System Configuration Information When to Use the Dell Diagnostics How to Use Dell Diagnostics Starting the Dell Diagnostics Overview Unlike many diagnostic programs, the Dell Diagnostics helps you check your computer's hardware without any additional equipment and without destroying any data. By using the diagnostics, you can have confidence in your computer's operation. And if you find a problem you cannot solve by yourself, the diagnostic tests can provide you with important information you will need when talking to Dell's service and support personnel. NOTICE: Use the Dell Diagnostics to test only your Dell computer. Using this program with other computers may cause incorrect computer responses or result in error messages. Features of the Dell Diagnostics The Dell Diagnostics provides a series of menus and options from which you choose particular test groups or subtests. You can also control the sequence in which the tests are run. The diagnostic test groups or subtests also have these helpful features: Options that let you run tests individually or collectively An option that allows you to choose the number of times a test group or subtest is repeated The ability to display or print out test results, or to save them in a file Options to temporarily suspend testing if an error is detected, or to terminate testing when an adjustable error limit is reached A menu category called Devices that briefly describes each test and its parameters A menu category called Config that describes the configuration of the devices in the selected device group Status messages that inform you whether test groups or subtests were completed successfully Error messages that appear if any problems are detected When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly, you may have a component failure. As long as the microprocessor and the input and output components of your computer (the display, keyboard, and diskette drive) are working, you can use the Dell Diagnostics. If you are experienced with computers and know what component(s) you need to test, simply select the appropriate diagnostic test group(s) or subtest(s). If you are unsure about how to begin diagnosing a problem, read the rest of this section.Starting the Dell Diagnostics Perform the following steps to start the diagnostics: 1. Turn off the computer. 2. Undock the computer if you have it docked. 3. Turn on the computer. 4. Press at the Dell BIOS splash screen to access the System Setup menu. 5. Select the following boot sequence: Boot First Device: Diskette Drive Boot Second Device: CDROM / DVDROM Drive Boot Third Device: Internal HDD 6. Insert the Dell System Software CD into the CD-ROM drive. 7. Turn the computer off. 8. Turn the computer on. The system restarts and automatically begins to run the Dell Diagnostics. 9. When you have completed running diagnostics, remove the Dell System Software CD from the CD-ROM drive. To change the boot sequence, repeat steps 1 through 5, customizing the boot sequence to fit your needs. Then restart your system. NOTE: Before you read the rest of this subsection, you may want to start the Dell Diagnostics so that you can see it on your display. When you start the diagnostics, the Dell logo screen appears, followed by a message telling you that the diagnostics is loading. After the diagnostics loads, the Diagnostics Menu appears (see Figure 1). The menu allows you to run all or specific diagnostic tests or to exit to the MS-DOS prompt. For a quick check of your computer, select the Quickly Test All Devices option. This option runs only the subtests that do not require user interaction and that do not take a long time to run. Dell recommends that you choose this option first to increase the odds of tracing the source of the problem quickly. For a thorough check of your computer, select the Fully Test All Devices option. To check a particular area of your computer, select the Select Devices to Test option. To select an option from this menu, highlight the option and press , or press the key that corresponds to the highlighted letter in the option you choose. Figure 1. Diagnostics MenuDell Diagnostics Main Screen Overview When you select Select Devices to Test from the Diagnostics Menu, the main screen of the diagnostics appears (see Figure 2). The main screen lists the diagnostic test device groups, lists the devices of the selected device group, and allows you to select categories from a menu. From this screen, you can enter two other types of screens. Information on the main screen of the diagnostics is presented in the following five areas: Two lines at the top of the screen identify the version number of the Dell Diagnostics. On the left side of the screen, the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category. Press the up- or down-arrow key to highlight a test device group. On the right side of the screen, the Devices for Highlighted Group area lists the computer's currently detected hardware and some of the relevant settings. The lower-right side of the screen displays information about your integrated drive electronics (IDE) hard-disk and CD-ROM drive(s). Two lines at the bottom of the screen make up the menu area. The first line lists the categories you can select; press the left- or right-arrow key to highlight a menu category. The second line gives information about the category currently highlighted. NOTE: The options displayed on your screen should reflect the hardware configuration of your computer. Figure 2. Dell Diagnostics Main ScreenConfirming the System Configuration Information When you boot your computer from your diagnostics diskette, the diagnostics checks your system configuration information and displays it in the Device Groups area on the main screen. The following sources supply this configuration information for the diagnostics: The system configuration information settings (stored in nonvolatile random-access memory [NVRAM]) that you selected while using the System Setup program Identification tests of the microprocessor, the video controller, the keyboard controller, and other key components Basic input/output system (BIOS) configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer. For example, you may not see a printer listed, although you know one is attached to your computer. Instead, the printer is listed as a parallel port. The computer recognizes the parallel port as LPT1, which is an address that tells the computer where to send outgoing information and where to look for incoming information. Because your printer is a parallel communications device, the computer recognizes the printer by its LPT1 address and identifies it as a parallel port. You can test your printer connection in the Parallel Ports tests. How to Use Dell Diagnostics Six comprehensive, menu-driven, online Help categories provide instructions on how to use the program and explaineach menu item, test group, subtest, and test and error result. To enter the Help menu, perform the following steps: 1. Highlight Select Devices to Test in the Diagnostics Menu. 2. Press . 3. Press . The six Help menu categories are Menu, Keys, Device Group, Device, Test, and Versions. The online Help also provides detailed descriptions of the devices that you are testing. The Help categories are explained below. Menu Category The Menu Help category provides descriptions of the main menu screen area, the Device Groups, and the different diagnostic menus and commands and instructions on how to use them. Keys Category The Keys Help category explains the functions of the all of the keystrokes that can be used in Dell Diagnostics. Device Group Category The Device Group Help category describes the test group that is presently highlighted in the Device Groups list on the main menu screen. It also provides reasoning for using some tests. Device Category The Device Help category is the educational section of online Help. It describes the function and purpose of the highlighted device in the Device Groups. For example, the following information appears when you select the Device Help category for Diskette in the Device Groups list: Diskette drive A: The diskette disk drive device reads and writes data to and from diskettes. Diskettes are flexible recording media, sometimes contained in hard shells. Diskette recording capacities are small and access times are slow relative to hard disk drives, but they provide a convenient means of storing and transferring data. Test Category The Test Help category provides a thorough explanation of the test procedure of each presently highlighted test group subtest. An example of the Diskette subtest Diskette Drive Seek Test is as follows: Diskette drive A: - Diskette Drive Seek Test This test verifies the drive's ability to position its read/write heads. The test operates in two passes: first, seeking from the beginning to ending cylinders inclusively, and second, seeking alternately from the beginning to ending cylinders with convergence towards the middle. Versions Category The Versions Help category lists the version numbers of the subtests that are used by the Dell Diagnostics. Back to Contents PageBack to Contents Page AC Adapter: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Using the AC Adapter Connecting the AC Adapter Turning the Computer On Using the AC Adapter The AC adapter converts AC power to the DC power required by the computer. The AC adapter kit includes two cables: the AC adapter cable and an AC power cable. You can connect the AC adapter with your computer either turned on or off. The AC adapter works with electrical outlets worldwide. However, power connectors vary among countries. Before you use AC power in a foreign country, you may need to obtain a new power cable adapter designed for use in that country. If the computer is docked to one of Dell's C/Port Family Advanced Port Replicators (APR) or C/Dock Family Expansion Stations, you can run the computer on AC power by connecting the AC adapter to the C/Port APR or C/Dock Expansion Station. NOTE: If you are running your computer on AC power with a battery installed, the AC adapter charges the battery (if needed) and then maintains the battery's charge. NOTICE: To avoid overheating, the AC adapter should be in a ventilated area, such as on a desktop or on the floor, when used to power the computer or charge the battery. Do not use the AC adapter in a poorly ventilated environment, such as inside a carrying case. Connecting the AC Adapter To connect the AC adapter, perform the following steps: 1. Connect the AC adapter power cable to the AC adapter (See Figure 1). 2. Plug the AC adapter power cable into an electrical outlet. 3. Plug the AC adapter cable into the AC adapter connector on the computer. Figure 1. Connecting the AC Adapter1 AC adapter power cable 2 AC adapter 3 AC adapter cable Turning the Computer On To turn on the computer, press the power button. (See Figure 1 in "Introduction.") NOTE: If your computer's operating system is "locked up"— that is, it does not respond to commands — press and hold down the power button for at least five seconds to shut it off. Back to Contents PageBack to Contents Page PC Cards: Dell™ Latitude™ CPx H-Series/J-Series User's Guide About PC Cards Removing PC Cards Installing PC Cards Configuring PC Cards About PC Cards The computer has a slot into which you can install up to two PC Cards if the PC Cards comply with Release 2.01 of the Personal Computer Memory Card International Association (PCMCIA) standard and Release 4.2 of the Japanese Electronic Industry Development Association (JEIDA) standard. The computer supports type I, type II, and type III PC Cards (including memory cards) and advanced technology attachment (ATA) cards that emulate integrated drive electronics (IDE) hard-disk drives. Also supported are input/output (I/O) cards such as modems, local area network (LAN) cards, wireless LAN cards, and small computer system interface (SCSI) cards. If you are using the Microsoft® Windows® 95, Windows 98, or Windows 2000 operating system, you can use a zoomed video (ZV) PC Card only in the lower PC Card connector. (The Microsoft Windows NT® 4.0 operating system does not support ZV.) NOTES: A PC Card is not a boot device. The "type" of a card refers to its thickness, not its functionality. Your computer recognizes most I/O cards and automatically loads the device driver associated with that card. NOTICE: Take extra precautions if you use extended PC Cards in your computer. Extended cards are longer versions of standard PC Cards. They fit into, and operate correctly with, your computer. However, they extend beyond the edge of the computer when installed. If something strikes the exposed end of an installed card, your system board can be damaged. Because of space considerations, you may have trouble using two PC Cards in your computer if one of them is an extended card. It may be easier to use an extended card if you install it in the upper PC Card connector. Always remove an extended PC Card before you pack the computer in its carrying case. Installing PC Cards You can use the following PC Card combinations in the PC Card slots: A single type I or type II card (using either the upper or lower PC Card connector) A single type III card (using the lower PC Card connector only) One type I card and one type II card (using either connector) Two type I cards or two type II cardsNote: Use a ZV PC Card in the lower connector only. PC Cards are generally marked with a symbol, such as a triangle or an arrow, to indicate which end should be inserted into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card. You do not need to turn off your computer or exit suspend or standby mode before you install a PC Card. To install a PC Card (see Figure 1), perform the following steps: 1. If necessary, remove the blank from the PC Card connector you intend to use by pressing the eject button and pulling the blank out. 2. Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. 3. Insert the card into the slot, and press in firmly until the card is completely seated in the internal PC Card connector. 4. If you encounter too much resistance when inserting it, do not force the card. Check the card's orientation and try again. Figure 1. Installing a PC Card PC Card Blanks Save the blank to use whenever you do not have a PC Card installed. The blank protects the PC Card connector from dust and other particles. Removing PC Cards NOTICE: If you are using Windows 95, Windows 98, or Windows 2000, use the PC Card configuration utility on the taskbar to select and stop a card before you remove it. If you do not remove the card in the configuration utility, you could lose data from open application programs. To remove a PC Card (see Figure 2), perform the following steps: 1. Stop the PC Card using the PC Card configurations utility on the taskbar. 2. Press the PC Card eject button. The PC Card or blank protrudes from the slot slightly. It does not come out all the way. 3. Gently remove the card.Figure 2. Removing a PC Card To protect the PC Card connectors, install a blank if you are not going to use the connector. Configuring PC Cards The PC Card configuration utility performs the following functions: Notifies you whenever a PC Card is inserted and tells you how the card is configured Automatically loads the proper device driver if it is available on the hard-disk drive If drivers are not available on the hard-disk drive, prompts you to install them using the device driver diskette that came with the card The operating system automatically detects a PC Card and opens the Add New Hardware menu from the Control Panel. For more information, see the PC Card operating system documentation. Back to Contents PageBack to Contents Page Batteries: Dell™ Latitude™ CPx H-Series/J-Series User's Guide About the Batteries Second Low-Battery Warning Charging a Hot Battery Charging the Battery Battery Usage Detecting Battery Problems Installing a Battery in the Battery Bay Battery Disposal Installing a Second Battery About Battery Power Battery Charge Gauge Turning the Computer On First Low-Battery Warning About the Batteries Your computer’s lithium ion battery provides power when an electrical outlet is not available. A battery in the battery bay is standard with the computer. Lithium ion batteries are longer lived than conventional batteries and do not require replacement as often. To double battery life, install a second battery in the modular bay. Lithium ion batteries do not have the "memory effect" that is exhibited by nickel-metal hydride (NiMH) and nickel-cadmium (NiCD) batteries. You do not need to drain a lithium ion battery completely before recharging it. A lithium ion battery will not "forget" at which point it is fully charged. NiMH and NiCD batteries may not charge fully if they are partially drained then recharged. The lithium ion technology used in your computer’s battery is significantly less hazardous to the environment than the lithium metal technology used in some other batteries (such as watch batteries). Spent batteries should not be placed with common household waste products. Contact local authorities for the location of a chemical waste collection program nearest you. Keep the following information in mind when you are running your computer from the battery: You can expect 2.5 to 5 hours of battery life with a single fully charged battery and 6 to 10 hours of battery life with two fully charged batteries. Actual performance varies, depending on which power management features are enabled and which application programs are being used. When two batteries are installed, the AC adapter first charges the battery in the battery bay. The integrated charge gauge lets you check a battery’s charge before you insert it into the computer. The battery’s self-test capability alerts you to battery conditions such as low charge. There is no battery memory effect with lithium ion batteries—you can charge the battery whenever you like without fear of reducing its charge capacity. A battery has a life span of up to 500 full charges and 2000 partial charges, provided it is charged at normal room temperature. Charging a Hot Battery If your battery is hot from being used in your computer or being in a hot environment, take note of the following precautions:A hot battery will not charge when you connect the AC adapter to the computer. This safety feature is important because charging a hot battery shortens the battery’s life span and may damage the battery and the computer. The battery is too hot to start charging if the battery indicator flashes alternately green and amber. If this occurs, disconnect the computer from its electrical outlet and allow it and the battery to return to room temperature. Reconnect the computer to the electrical outlet and continue charging the battery. If the computer is not allowed to return to room temperature, the battery stops charging before it reaches its full capacity. Battery Usage The battery is partially charged when you receive it. Dell recommends that you charge your battery to full capacity before using it to power the computer. If you are powering the computer from a battery, try to conserve battery power. A number of factors affect battery operating time: Power conservation features that you use Type of display and microprocessor your computer has Use of the optical or storage drive modules Number and type of PC Cards and other external devices you use Kinds of application programs you run Capacity of the memory modules you install (the higher the capacity, the more power used) Use of the infrared port When you activate suspend mode (known as standby in the Microsoft® Windows® 98 operating system), the computer can run on battery power for approximately one week (if the battery was fully charged before activating suspend or standby mode). If you are going to store the computer, disconnect all peripheral devices and turn off the computer. Remove the battery when you store your computer for an extended period of time. A battery will drain when not in use during prolonged storage. After a long storage period, recharge the battery fully before you attempt to run your computer from battery power. Installing a Battery in the Battery Bay NOTICE: To avoid data loss, do not replace a battery while the computer is turned on unless the computer is connected to an electrical outlet or a second battery is installed. To install a battery in the battery bay, perform the following steps (see Figure 1). NOTES: You can also install a battery in the modular bay. If necessary, print these instructions for reference before proceeding. Figure 1. Installing a Battery1. Save your work and close all open files and application programs. 2. If the computer is docked, undock it. 3. If the modular bay contains a battery, go to step 5. 4. If the only battery in the computer is in the battery bay and that is the battery you want to replace, connect the computer to an electrical outlet or preserve your data in one of these ways: Use suspend mode. Place the computer in suspend mode by pressing (or on an external keyboard if the External Hot Key option is enabled in the System Setup program). Then shut down the computer. Use suspend-to-disk mode. Place the computer in suspend-to-disk mode by pressing (or on a French keyboard). When the green power indicator turns off, continue. 5. Remove the battery from the battery bay. a. Close the computer display and turn the computer over. b. Slide the battery bay latch toward the Unlock icon. Hold the latch with one hand while pulling the battery out of the bay with the other hand. c. Release the latch after you remove the battery. 6. Slide the new battery firmly into the battery bay. You should hear a click when the battery is fully seated. 7. If you put the computer into suspend or suspend-to-disk mode, press the power button to resume normal operation. Installing a Second Battery NOTICE: To avoid data loss, do not replace a battery while the computer is turned on unless the computer is connected to an electrical outlet or a second battery is installed. NOTE: The following procedure applies only if you are replacing a storage module that has been operating in the modular bay. If you are installing a battery into an empty modular bay, you can hot-swap the battery (insert the battery while the computer is on). 1. Save your work and close all open files and application programs. 2. If the computer is docked, undock it.3. If your system does not have Softex Docking Services or Softex BayManager, go to step 5. 4. If your system is running Microsoft Windows NT® with Softex Docking Services installed or if your system is running Windows 95 or Windows 98 with Softex BayManager installed, perform the following steps. a. Double-click the Docking Services or BayManager icon in the Windows system tray on the task bar. The Softex BayManager window appears for Windows 95 or Windows 98. The Docking Services window appears for Windows NT. b. Click the Remove/Swap button. 5. If BayManager is not installed, preserve your data in one of these ways and then go to step 6: Use the suspend mode. Place the computer in suspend mode by pressing (or on an external keyboard if the External Hot Key option is enabled in the System Setup program). Use the suspend-to-disk mode. Place the computer in suspend-to-disk mode by pressing (or on a French keyboard). When the green power indicator turns off, continue. 6. Remove any device that may be installed in the modular bay (see Figure 2). a. Close the computer display and turn the computer over. b. Slide the modular bay latch toward the Unlock icon to release the device in the bay. Hold the latch in the unlock position while pulling the device out of the bay. c. Release the latch after you remove the device. Figure 2. Removing a Device from the Modular Bay 7. Slide the new battery firmly into the battery bay. You should hear a click when the battery is fully seated. NOTE: Softex BayManager and Docking Services do not report a second battery installed in the modular bay on the Storage Devices tab. 8. If your system is running Microsoft Windows NT with Softex Docking Services or Windows 95 or Windows 98 with Softex BayManager, click OK. Then click OK to close the Softex window.9. If you put the computer into suspend or suspend-to-disk mode, press the power button to resume normal operation. Battery Charge Gauge The battery charge gauge consists of five indicators. Each indicator represents 20 percent of full charge. If only one indicator lights up, recharge the battery before using it. To check the charge level, press the battery test button that is next to the indicators (see Figure 3). The appropriate number of indicators lights up for a few seconds to indicate the amount of charge remaining in the battery. For example, if three indicators light up, your battery has between 41 percent and 60 percent of its charge left. Figure 3.Battery Charge Gauge NOTES: An indicator that blinks rapidly when you check the battery’s charge level indicates a temporary failure or a potentially recoverable failure like overheating. Allow the battery to cool for several minutes before checking the charge level again. If the battery is experiencing a permanent failure, when you press the battery test button, you will see no indicators. If you install such a battery into the computer, the amber battery indicator on the computer flashes rapidly. To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Dispose of the old battery properly. Percentage of Charge When you press the battery test button, the number of indicators that light up shows an estimate of the remaining battery charge: If one indicator lights up, the battery has 1 to 20 percent of its charge remaining. If two indicators light up, the battery has 21 to 40 percent of its charge remaining. If three indicators light up, the battery has 41 to 60 percent of its charge remaining. If four indicators light up, the battery has 61 to 80 percent of its charge remaining. If five indicators light up, the battery has 81 to 100 percent of its charge remaining.First Low-Battery Warning The first low-battery warning—a blinking amber battery indicator—occurs when you have about 15 minutes of battery life left under current conditions and the computer is not connected to an electrical outlet. Figure 4 shows the battery indicator status lights. Figure 4. Status Lights 1 Power indicator 2 Drive access indicator 3 Battery indicator NOTICE: When you see a low-battery warning, save your work immediately. Then replace the battery or connect your computer to an electrical outlet. After the first low-battery warning, if no input/output (I/O) activity occurs within 75 seconds, the computer activates suspend-to-disk mode. If the computer has no suspend-to-disk partition, the computer enters suspend mode. The computer can preserve data for several hours in suspend mode. If you have set the computer to enter suspend-to-disk mode after a certain amount of time with no I/O activity, the computer enters suspend-to-disk mode before the final low-battery warning. Once suspend-to-disk mode is activated, no further power is consumed. NOTICE: Never turn off the computer while the drive access indicator is on. Doing so could cause data loss. Instead, close all of your application programs before you turn off the computer. Second Low-Battery Warning The second low-battery warning—a steady amber battery indicator—occurs when you have about 5 minutes of battery life left under current conditions and the computer is not connected to an electrical outlet. After the second low-battery warning, if no further I/O activity occurs within 15 seconds, the computer activates suspend-to-disk mode. If there is no suspend-to-disk partition, the computer enters suspend mode. The computer can preserve data for several hours in suspend mode. If the computer is already in suspend mode when a final low-battery warning occurs, the computer activates suspendto-disk mode immediately. If suspend-to-disk mode has been disabled, the computer reenters suspend mode. NOTICE: To avoid losing data (and possibly corrupting data areas on your hard-disk drive), save your work immediately after a second low-battery warning. Then connect your computer to an electrical outlet, or place the computer in suspend mode. If the battery runs completely out of power, the computer shuts off without properly closing any open files.Charging the Battery Each time you connect the computer to an electrical outlet or install a battery in a computer that is connected to an electrical outlet, the computer checks the battery's charge. The AC adapter charges the battery (if needed) and then maintains the battery's charge. NOTE: For maximum battery performance, charge the battery only at normal room temperature. If two batteries are installed in the computer, the AC adapter first charges the battery in the battery bay, then the battery in the modular bay. When installed in a computer connected to an electrical outlet, the battery immediately starts charging. The green power indicator remains steady while the AC adapter charges the battery. The indicator starts blinking when the express charge cycle is complete. While the indicator is blinking, the AC adapter provides a trickle charge to bring the battery to full capacity. The indicator continues to blink until you remove the battery or disconnect the computer from its electrical outlet. NOTICE: If the battery indicator flashes alternately green and amber while the computer is connected to an electrical outlet, disconnect the computer from the outlet and allow the computer and the battery to return to room temperature. Then reconnect the computer to its electrical outlet and continue charging the battery. If the computer is not allowed to return to room temperature, the battery stops charging before it reaches full capacity. If the computer is turned off and connected to an electrical outlet through the AC adapter, it takes the AC adapter about 1 hour to fully charge a battery that has been completely discharged. If the computer determines that the battery is near full capacity, the AC adapter skips the express-charging process and starts trickle-charging the battery. If the computer is on, it takes up to 2.5 hours to charge a fully discharged battery, depending on which devices you are using and which programs you are running. NOTE: You can leave the battery in the computer as long as you like. The battery's integrated circuitry prevents the battery from overcharging. Detecting Battery Problems A battery problem may prevent the battery from being charged to its full potential and can lead to unpredictable operation. To obtain a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Dell suggests you follow these precautions when using the battery: To avoid installing a defective battery in your computer, first check the battery's charge, indicated by the battery charge indicators on the battery itself, by pressing the battery test button (see Figure 3). NOTE: If the battery has a 0 (zero) percent charge, you cannot use the battery test button to check the battery's capacity. The battery gauge indicator will not light if the battery is completely drained. If, after you insert the battery in the computer, the computer's battery indicator status light (see Figure 4) flashes alternately green and amber, the battery is too hot to charge. Turn off the computer, and let the battery and computer cool to room temperature. If, after you insert the battery in the computer, the computer's battery indicator status light (see Figure 4) flashes amber for 4 seconds when you connect or disconnect the AC adapter or when you press the power button, youneed to replace the battery. If, after you insert the battery in the computer, the computer's battery indicator status light (see Figure 4) flashes rapidly amber, the battery is defective and needs to be replaced. Battery Disposal When your battery no longer holds a charge, call your local waste disposal agency or environmental agency for advice on disposing the computer’s lithium ion battery. CAUTION: Do not puncture or incinerate the battery. NOTES: The lithium ion technology used in your computer’s battery is significantly less hazardous to the environment than the lithium metal technology used in some other batteries (such as watch batteries). This computer is supplied with a lithium ion battery. Lithium ion batteries are longer lived than conventional batteries and do not require replacement as often. Spent batteries should not be placed in common household waste products. Contact local authorities for the location of a chemical waste collection program nearest you. To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. About Battery Power You automatically conserve battery power each time you attach the computer to an electrical outlet. The battery is even being recharged when you use AC power. The battery's life expectancy is largely determined by the number of charges it receives, so use an electrical outlet to run the computer whenever possible. You can customize power management by individually controlling the computer's power conservation features. These features reduce power consumption by monitoring application programs and computer devices for inactivity and slowing down or stopping some of the computer’s internal devices. NOTES: When you use power conservation features, you often trade some of the performance of the computer for increased battery operating time. For example, if you turn off the hard-disk drive, you may experience a delay the next time the computer tries to access the hard-disk drive. Other power conservation features, such as suspend mode, stop almost all system activity. They allow you to maximize power conservation when your work is interrupted. Experiment with power conservation features to achieve the optimum power conservation for your work environment. Turning the Computer On To turn on the computer, press the power button (See Introduction). NOTE: If your computer's operating system is "locked up"— that is, it does not respond to commands— press and hold down the power button for at least five seconds to shut it off. Back to Contents PageBack to Contents Page CD-ROM, DVD-ROM, and CD-RW Drives: Dell™ Latitude™ CPx HSeries/J-Series User's Guide Using the CD-ROM and DVD-ROM Drives Caring for CDs,DVDs, and CD-RW Discs Types of Supported Discs Using the Drives The DVD-ROM and CD-ROM drives are read-only devices that let you play most commercially available 8- or 12-centimeter (cm) sound and video CDs on the computer. In addition to playing most CDs, the DVDROM drive can also play DVDs. CD-rewritable (CD-RW) drives can write to and play CD-RWs and can play CDs. Dell installed the appropriate CD-ROM drive device drivers on your hard-disk drive. Use the DVD-ROM, CD-ROM, or CD-RW drive in the computer’s modular bay or the modular bay in a C/Port Family Advanced Port Replicator (APR) or a C/Dock Family Expansion Station. None of these drives can be used externally without an APR or an Expansion Station. You must turn the computer off before installing the drive in the modular bay. For detailed instructions on installing devices in the modular bay, see "Using the Modular Bay." Figure 1. DVD-ROM, CD-ROM, or CD-RW Drive Installed in Computer NOTICE: Protect the DVD-ROM and CD-ROM drives when they are not in the modular bay. Do not squeeze the drive or place objects on top of it; doing so could damage the drive motor. Keep the drive as clean as possible. NOTICE: Always use compressed air to clean the lens in the drive. Never touch the lens. NOTICE: If the CD or DVD is not seated correctly, the drive can be damaged. To play a CD, press the eject button on the face of the CD-ROM or DVD-ROM drive or press . When the tray slides out, place the CD into the tray label side up. Make sure that the CD is seated correctly on the spindle by pressing down on the disc until it clicks in place. Then gently push in the tray. To play a DVD, press the eject button on the face of the DVD-ROM drive or press . When thetray slides out, place the DVD into the tray label side up. Make sure that the DVD is seated correctly on the spindle by pressing down on the disc until it clicks in place. Then gently push in the tray. NOTICE: Do not use the drive while the computer is in motion. Doing so could interrupt the flow of data between the disc and the hard-disk drive or diskette drive. When the CD-ROM or DVD-ROM drive is in use, the drive access indicator blinks on the computer’s front panel. If you are using the Microsoft® Windows® 95 or Windows 98 operating system, disable the autoplay feature while you use the CD-ROM or DVD-ROM drive. (The autoplay feature can interfere with the computer’s power management functions.) If Dell installed the operating system, the autoplay feature has been disabled. If you reinstall the operating system or if you installed it yourself, be sure to disable the autoplay feature if you want to use the CD-ROM or DVD-ROM drive. For instructions on changing the Auto Insert Notification option, see the operating system user’s guide. Caring for CD, DVD, CD-RW Discs When handling and using the discs, follow these precautions: Never use a damaged or warped disc. Always hold the disc by its edges. Do not touch the surface of the disc. Use a clean, dry cloth to remove dust, smudges, or fingerprints from the surface of the disc. When cleaning, wipe from the center of the disc to the edge. Never use solvents, such as benzene, record cleaners, or antistatic sprays, to clean the disc. Do not write on the surface of the disc. Store disc in its containers, placing them in a cool, dry place. Extreme temperatures may damage discs. Do not bend or drop a disc. Do not place objects on top of a disc. Types of Supported Discs Your computer's CD-ROM, DVD-ROM, and CD-RW drives are able to play the following types of disc formats: CD-ROM red-book audio discs (CD-DA) CD-ROM yellow-book mode-1 and mode-2 data discs CD-ROM XA (mode-2 form 1 and form 2; without Adaptive Differential Pulse Code modulation[ADPCM]) CD-I (mode-2 form 1 and form 2) CD-I Ready CD-Bridge Photo CD, CD-recordable (CD-R) (single and multisession) Video CD CD-rewritable (CD-RW) (the 24x CD-ROM and DVD-ROM drives can read, but not write to, CD-RW discs; only the CD-RWs can write to this type of disc) DVD-5 (the DVD-ROM drive supports the DVD-5 format) Back to Contents PageBack to Contents Page DualPoint Integrated Pointing Device: Dell™ Latitude™ CPx HSeries/J-Series User's Guide Cursor Pointing Devices Customizing the DualPoint Integrated Pointing Device Using the Touch Pad Changing the Track Stick Cap Using the Track Stick Cursor Pointing Devices Your Dell portable computer is equipped with the unique Dell DualPoint integrated pointing device. The DualPoint integrated pointing device supports two types of cursor pointing devices (see Figure 1 and Figure 2) that perform traditional mouse functions: the touch pad and the track stick. You can choose to use the touch pad only, the track stick only, or both at the same time. Two sets of buttons located above and below the touch pad enable you to perform standard mouse functions with you thumb without removing your hands from the keyboard. You can also take advantage of "buttonless" selection by simply clicking or double-clicking on either the touch pad or the track stick. DualPoint integrated pointing device software allows you to set the default for the type of cursor pointing device you want to use, as well as sensitivity, motion, and drag and drop features of both the touch pad and track stick. NOTES: When enabled, the DualPoint integrated pointing device (whether touch pad only, track stick only, or both) uses interrupt request (IRQ) 12. No other device can use IRQ12 while the DualPoint integrated pointing device is enabled. When you attach an external PS/2-mouse to the computer, the DualPoint integrated pointing device is automatically disabled. Using the Touch Pad The Personal System/2 (PS/2) touch pad (see Figure 1) detects the position of your finger over a touchsensitive area to position the cursor within the display screen. The touch pad provides the computer full mouse functionality. The touch pad’s two buttons, located directly below the touch pad, correspond to the left and right buttons on a standard mouse. Figure 1. PS/2 Touch PadTo best use the touch pad, use the following techniques: To move the cursor, lightly slide your finger over the smooth sensor area. To select an object, gently tap once on the surface of the touch pad or use your thumb to press the left touch pad button. The touch pad buttons perform standard mouse functions. To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger across the surface. To double-click an object, position the cursor on the object and then tap the touch pad or the left touch pad button twice. Using the Track Stick The track stick (see Figure 2) detects the pressure and direction that you move your finger when touching the track stick cap located near the center of the keyboard. The two buttons located between the touch pad and the space bar on the keyboard correspond to the left and right buttons on a standard mouse. Figure 2. Track Stick To best use the track stick, use the following techniques: To move the cursor, apply pressure to the track stick with your right or left index finger. Press up or down to move the cursor to the top or bottom of the display screen. Press left or right to move the cursor to the left or right of the display screen.To select an object, tap once on the track stick or use your thumb to press the left track stick button. The track stick buttons perform standard mouse functions. To select and move (or drag) an object, position the cursor on the object. Then press and hold the left track stick button. Leave your thumb on the button and move the selected object by pressing the track stick in the desired direction. To double-click an object, position the cursor on the object and then tap the left track stick button twice or tap the track stick itself twice. The track stick functions much like the touch pad in that it allows you to use buttons for mouse functions or the pointing device itself. Customizing the DualPoint Integrated Pointing Device The DualPoint integrated pointing device software allows you to set the default for the type of cursor pointing device you want to use, as well as sensitivity, motion, and drag and drop features of both the touch pad and track stick.To customize the DualPoint integrated pointing device, perform the following steps: 1. Click the Start button, point to Settings, and click Control Panel. 2. Double-click the Mouse icon to open the Mouse Properties window and click the Touch tab. 3. Select the settings that work best for you and click Apply. 4. Click OK to save the settings and close the window. You can also click the touch pad icon on the taskbar and click Touch Pad Properties to open the Mouse Properties control panel. Changing the Track Stick Cap Your computer came with four additional track stick caps in assorted colors. You may need to change the track stick cap if it wears down from prolonged use. To change the track stick cap, perform the following: 1. Pull the cap off the track stick (see Figure 3). Figure 3. Removing the Track Stick Cap2. Align a new cap over the square track stick post and gently press the cap down onto the post. 3. Test the track stick to ensure that the cap is seated properly. Back to Contents PageBack to Contents Page Display: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Adjusting the Brightness Customizing Video Resolution Expanded Video Mode Dual-Display Mode Video Drivers and Video Resolution If You Have Display Problems Adjusting the Brightness To accommodate local lighting conditions or video output from the software you are using, you can use the key combinations shown in Table 1. NOTE: When you run the computer on battery power, set your computer's brightness control to the lowest setting that affords comfortable viewing. You can conserve up to 10 percent of battery power by using the minimum brightness setting. Table 1. Brightness Key Combinations and Their Functions Key Combinations Function + down arrow Decreases brightness + up arrow Increases brightness NOTES: You cannot change contrast on an active-matrix (thin film transistor [TFT]) display. To use key combinations on an external keyboard, enable the External Hot Key option in the System Setup program and use instead of . Expanded Video Mode When working in text mode, you can select the font used to display text. Press to toggle between a regular serif font and a serif font with extra leading. Expanded video mode is useful if you are working in 800 x 600 resolution on a 14.1-inch XGA display. NOTE: You may have trouble using the display fonts feature with MS-DOS® programs that use downloaded fonts.Video Drivers and Video Resolution The Dell-installed video drivers work with the operating system to let you customize the video resolution and number of screen colors on your display. NOTE: The Dell-installed video drivers are designed to offer the best performance on your computer. Dell recommends that you use only these drivers with your factory-installed operating system. Table 2 lists the combinations of resolutions and colors that the computer supports. Table 2. Display Resolution, Colors, and Refresh Rates Resolution Color Depth External CRT Display Available Refresh Television as Secondary Display Available Refresh 640 x 480 (VGA) 256 (8-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 640 x 480 (VGA) 65 k (16-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 640 x 480 (VGA) 16 M (24-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 640 x 480 (VGA) 4.2 B (32-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 256 (8-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 65 k (16-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 16 M (24-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 800 x 600 (SVGA) 4.2 B (32-bit) 60, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1024 x 768 (XGA) 256 (8-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1024 x 768 (XGA) 65 k (16-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1024 x 768 (XGA) 16 M (24-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1024 x 768 (XGA) 4.2 B (32-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1280 x 1024 (SXGA)* 256 (8-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1280 x 1024 (SXGA)* 65 k (16-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1280 x 1024 (SXGA)* 16 M (24-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL 1280 x 1024 (SXGA)* 4.2 B (32-bit) 60, 70, 75, 85 Hz 60 Hz NTSC, 50 Hz PAL1600 x 1200 (UGA)* 256 (8-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL 1600 x 1200 (UGA)* 65 k (16-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL 1600 x 1200 (UGA)* 16 M (24-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL 1600 x 1200 (UGA)* 4.2 B (32-bit) 60 Hz, 85 Hz 60 Hz NTSC, 50 Hz PAL *NOTE: Pan mode may be turned on for the 1280 x 1024 (SXGA), 1400 x 1050 (SXGA Plus), and 1600 x 1200 (UGA) computer displays. In pan mode the screen resolution is too high to be completely displayed on the computer display. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up and down and left and right. NOTICE: Before adjusting the refresh rate on an external monitor, refer to the monitor's user's guide. You can damage the monitor by using an unsupported refresh rate. To display more colors, select a lower resolution. If you select a resolution and color combination that the system does not support, the system automatically selects the next supported combination. NOTE: Color depth is based on 256 colors for 8 bit, 65,536 colors for 16 bit, 16,842,752 colors for 24 bit, and 4,294,967,296 colors for 32 bit displays. Table 3 lists the maximum color depth possible for various combinations of resolutions without DVD and 3D. Table 3. Display Resolution and Color Depth Without DVD and 3D Running Maximum Color Depth Possible (in bits) Primary/Secondary 640 x 480 800 x 600 1024 x 768 1280 x 1024 640 x 480 (8 bit) 32 32 32 32 800 x 600 (8 bit) 32 32 32 32 1024 x 768 (8 bit) 32 32 32 32 1280 x 1024 (8 bit) 32 32 32 32 1600 x 1200 (8 bit) 32 32 32 32 text text t t t 640 x 480 (16 bit) 32 32 32 32 800 x 600 (16 bit) 32 32 32 32 1024 x 768 (16 bit) 32 32 32 32 1280 x 1024 (16 bit) 32 32 32 32 1600 x 1200 (16 bit) 32 32 24 24 t t t t t 640 x 480 (24 bit) 32 32 32 32800 x 600 (24 bit) 32 32 32 32 1024 x 768 (24 bit) 32 32 32 32 1280 x 1024 (24 bit) 32 32 32 24 1600 x 1200 (24 bit) 24 24 16 8 t t t t t 640 x 480 (32 bit) 32 32 32 32 800 x 600 (32 bit) 32 32 32 32 1024 x 768 (32 bit) 32 32 32 24 1280 x 1024 (32 bit) 32 32 24 16 1600 x 1200 (32 bit) 8 8 -- -- Customizing Video Resolution 1. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 2. Double-click the Display icon. The Display Properties window appears. 3. Click the Settings tab, and then set the resolution by dragging the slider in the Screen Area box. In the Colors box, choose the number of colors from the menu provided. For more information, see your operating system documentation. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest possible setting. Dual-Display Mode With the Microsoft® Windows® 98 operating system, you can use an external monitor as an extension of your display. To set up your computer for dual-display mode, perform the following steps: 1. Connect the external monitor, TV, or projector. 2. Click the Start button, point to Settings, and then click Control Panel. 3. In the Control Panel window, double-click the Display icon. 4. In the Display Properties window, click the Settings tab. 5. Change the Colors option to 256 Color or True Color (24 bit). 6. Change the Screen Area to the appropriate size for your display. 7. Click the Advanced... button. 8. When the RAGE MOBILITY -M1 Properties window appears, select the Displays tab. 9. Click the Monitor button. The dual display option is activated. 10. Click Yes when prompted to restart your system. 11. When the system has restarted, reopen the Display icon in the Control Panel. 12. Click the Settings tab. Two displays now appear in this window. 13. Click the display that is grayed out. When asked if you want to enable this display, click Yes, and then click Apply. NOTE: True Simul-mode (the ability to simultaneously display video of the same content and resolution on both the computer display screen and the external display) is not supported if the system is booted to MS-DOS®, using a full-screen MS-DOS session under a Microsoft Windows operating system, or the ATI Mobility M1 video driver is not loaded. This limitation may also be noted in operating systems other than Microsoft Windows. If You Have Display Problems If your computer is receiving power, but nothing appears on your display (such as light, text, or graphics) or the display image does not appear as you would expect, try the following measures to resolve the problem: 1. If the display is blank, you may be in suspend or standby mode. Press the power button to resume from suspend mode or standby mode. If the display is blank and the power light-emitting diode (LED) is on, the display may have timed out. In this case, press any key on the keyboard or move the mouse to resume normal operation. 2. If the low-battery light is blinking, connect the AC adapter to the computer or replace the battery. 3. Adjust the brightness. 4. If your computer is attached to an external monitor, press to switch the video image to the display. Back to Contents PageBack to Contents Page Securing Your Computer: Dell™ Latitude™ CPx H-Series/J-Series User's Guide About Passwords Using a Hard-Disk Drive Password Using a Primary Password Physically Securing the Computer and the Hard-Disk Drive Using an Administrator Password Asset Tag Utility About Passwords A primary password prevents unauthorized access to the computer at start-up. An administrator password can be used in place of the primary password. A hard-disk drive password helps prevent the unauthorized access of data on the hard-disk drive, even when the device is placed into another computer. NOTES: All three passwords are disabled when you receive your computer. You need to assign those passwords if you require password security for your computer. Some companies may assign any or all of these passwords before distributing the computer. If you are using the Microsoft® Windows NT® operating system, use the System Setup program to assign all passwords. NOTICE: The password features provide a high level of security for the data in your computer or hard-disk drive. However, they are not foolproof. If your data requires more security, you should obtain and use additional forms of protection, such as data encryption programs or PC Cards with encryption features. If you forget any of your passwords, call Dell. For your protection, Dell’s technical support staff will ask you for proof of your identity to make sure that an unauthorized person is not trying to use the computer. Using a Primary Password The primary password allows you to protect the computer from unauthorized access. After assigning a primary password, you must enter it each time you turn on your computer. The following message appears each time you turn on the computer: Please type in the primary or administrator password and press . To continue, type your password and press . NOTE: If no password is entered within 2 minutes, the computer returns to its previous state. If you have assigned an administrator password, you can use it instead of the primary password. The computer does not specifically prompt you for the administrator password.NOTICE: If you disable the administrator password, the primary password is also disabled. Using an Administrator Password The administrator password is designed to give system administrators or service technicians in large companies access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers as they are unpacked and configured, leaving the primary password free to be assigned by the user. When you set an administrator password, the Configure Setup option becomes available in the System Setup program. The Configure Setup option allows you to restrict access to the System Setup program in the same way a system password restricts access to the system. The administrator password can be used in place of the primary password. Whenever you are prompted to enter the primary password, you can enter the administrator password instead. NOTE: The administrator password provides access to the system, but it does not provide access to the hard-disk drive when it is protected by a password. If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, call Dell. NOTICE: If you disable the administrator password, the primary password is also disabled. Using a Hard-Disk Drive Password The hard-disk drive password helps protect the data on your hard-disk drive from unauthorized access. You can also assign a password for the modular hard-disk drive (if one is being used) that can be the same as or different from the password for the primary hard-disk drive. NOTE: Only hard-disk drives purchased from Dell for use with the Latitude C-Family of portable computers support the hard-disk drive password option. After assigning a hard-disk drive password, you must enter it each time you turn on the computer and each time you resume normal operation from suspend mode or standby mode. If the hard-disk drive password is enabled, the following message appears each time you turn on the computer: Please type in the hard-disk drive password and press . To continue, enter the hard-disk drive password. Press to return the computer to its previous state— suspend or standby mode. NOTE: If no password is entered within 2 minutes, the computer returns to its previous state. If you enter the wrong password, the following message appears:Invalid password [Press Enter to retry] If the correct password is not entered in three attempts, the computer tries to boot from another bootable device if the Boot First device option in the System Setup program is set to allow it. If the Boot First device option is not set to allow booting from another device, the computer returns to the state it was in when you turned it on—suspend or standby mode. NOTES: If the hard-disk drive password, the modular hard-disk drive password, and the primary password are the same, you are prompted only for the primary password. If the hard-disk drive password is different from the primary password, you are prompted for both. Two different passwords provide greater security. The administrator password provides access to the system, but it does not provide access to the hard-disk drive when it is protected by a password. Physically Securing the Computer and the Hard-Disk Drive To prevent unauthorized removal of the computer, you can use a security cable to attach the computer to an immovable object. Your computer has two security cable slots: One security cable slot is located between the speaker and the hard-disk drive. (See Figure 1 in "Introduction.") The other security cable slot is located between the S-Video connector and the fan's air intake. (See Figure 2 in "Introduction.") Description of Security Cable Slots The security cable slots allow you to attach a commercially available antitheft device to the computer. Antitheft devices for portable computers usually include a segment of metal-stranded cable with an attached locking device and associated key. When your computer is installed in a Dell Latitude C/Dock Family Expansion Station, use the security cable slot located between the S-Video connector and the fan's air intake to secure your computer. You can use either security cable slot to secure your computer when it is not docked to a Dell Latitude C/Dock Family Expansion Station. However, to lock your computer and prevent unauthorized removal of the hard-disk drive, insert the locking device into the security cable slot located between the hard-disk drive and the speaker, and lock the device with its associated key. Basic Instructions for Using Security Cable Slots To prevent unauthorized removal of your computer, loop the cable around an immovable object, insert the locking device into either of the security cable slots, and lock the device. See Figure 1 for an example of how to secure your computer. Complete instructions for installing this kind of antitheft device are usually included with the device. Figure 1. Securing the ComputerNOTE: Antitheft devices differ in design. Before purchasing such a device, make sure that it will work with the security cable slot in your computer. Asset Tag Utility Dell has installed the Asset Tag utility on your computer. The Asset Tag utility allows you to enter an asset tag number that you or your company assigns to the computer. The default System Setup screens do not show the asset tag number unless you enter one by using this utility. You can also use the Asset Tag utility to enter an owner tag that appears in the system log-on screen and with the primary password prompt. Viewing Existing Asset Tag and Service Numbers To view existing asset tag and service tag numbers, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press . 3. Type asset and press . Assigning an Asset Tag Number An asset tag number can have up to ten characters; any combination of characters excluding spaces is valid. To assign or change an asset tag number, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press . 3. Type asset and a space followed by the new number, and press . For example, type the following command line and press : asset 1234$ABCD& 4. When the system prompts you to verify the asset tag number, type y and press . The system displays the new or modified asset tag number and the service tag number. Deleting an Asset Tag Number To delete the asset tag number without assigning a new one, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press . 3. Type asset /d and press . Assigning an Owner Tag An owner tag can have up to 48 characters; any combination of letters, numbers, and spaces is valid. To assign an owner tag, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press . 3. Type asset /o and a space followed by the new owner tag, and press . For example, type the following command line and press : asset /o ABC Company 4. When the system prompts you to verify the owner tag, type y and press . The system displays the new owner tag. Deleting an Owner Tag To delete the owner tag without assigning a new one, perform the following steps: 1. Click the Start button, point to Programs, and click MS-DOS Prompt. 2. Type cd c:\Dell\Util and press . 3. Type asset /o /d and press . NOTE: For security, you cannot set, change, or delete the owner tag if the primary or administrator passwords are set. Table 1 lists the command-line options you can use with the Asset Tag utility. To use one of these options, open an MS-DOS® prompt, type asset and a space followed by the option, and then press . Table 1. Asset Tag Utility Command-Line Options Asset Tag Option Description /d Deletes the asset tag number /o Specifies a new owner tag /o /d Deletes the owner tag /? Displays the Asset Tag utility help screen Back to Contents PageBack to Contents Page Diskette Drive: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Your computer was shipped with a 3.5-inch diskette drive (see Figure 1) in the modular bay. To use another device in the modular bay, first remove the diskette drive. For detailed instructions on installing devices in the modular bay, see "Using the Modular Bay." NOTE: If the computer is docked to the C/Port Family Advanced Port Replicator (APR) or the C/Dock Family Expansion Station, turn off the computer and undock it before installing or removing a diskette drive. The diskette drive lets you install programs and transfer data using 3.5-inch diskettes. Figure 1. Diskette Drive Installed in Computer To use the diskette drive, insert a 3.5-inch diskette into the drive (label side up and metal end first). Push the diskette into the drive until the eject button extends outside the drive casing. NOTICE: Do not travel with a diskette in the diskette drive. Doing so could break the eject button and damage the drive. To remove a diskette from the drive, press the eject button to release the diskette, and then pull the diskette out of the drive. When data is being accessed from the diskette drive in the modular bay, the drive access indicator blinks. NOTE: You can use the diskette drive externally by connecting it to the parallel connector on the back of the computer. If you are running either the Microsoft® Windows® 95, Windows 98, or Windows 2000 operating system on your computer and the Diskette Reconfig option is enabled in the System Setup program, you do not have to reboot the computer when you connect the diskette drive to the parallel connector. If you are running the Microsoft Windows NT® operating system on your computer, you do need to reboot the computer after you connect the diskette drive. Back to Contents PageBack to Contents Page Connecting External Devices: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Connectors Mouse Audio Diskette Drive S-Video TV-Out Connecting an External Monitor Keyboard Using an External Monitor Keypad Connectors Use Figure 1 to locate the connectors on the back of the computer. NOTICE: When disconnecting external devices from the back of the computer, wait 5 seconds after turning off the computer before you disconnect a device to avoid possible damage to the system board. Figure 1. I/O Connectors 1 Video connector 2 Parallel connector 3 Docking connector 4 USB connector 5 PS/2 connector 6 Serial connector 7 AC power connector 8 Infrared port Use Figure 2 to locate the connectors on the side of the computer. Figure 2. I/O Connectors on Right Side of Computer1 Internal modem connector (available only on CPt SSeries) 2 S-Video connector 3 Audio jacks (3) Audio You can connect audio devices such as speakers, microphones, headphones, and record/playback devices to your computer. The following information tells you how to connect the cables. Figure 3 shows the locations of the audio jacks and the S-Video connector. Connect the audio cable from a microphone to the microphone jack, also called the MIC IN jack. Connect the audio cable from the speakers to the headphones/speakers jack, also called the lineout/speaker-out jack. Connect the line-out cable from a record/playback device to the line-in/audio-in jack. Cassette players, CD players, radios, stereo systems, and tape players are all record/playback devices. Connect the S-Video input/output (I/O) cable from a record/playback device to the S-Video connector. VCRs and video cameras are record/playback devices. Figure 3. Connecting Audio and S-Video Devices1 Microphone (MIC IN) 2 Speakers and headphones (line-out/speaker-out) 3 Record/Playback (line-in/audio-in) 4 S-Video connector NOTE: The C/Port Family Advanced Port Replicator (APR) also has a headphones/speaker jack. The C/Dock Family Expansion Station has all three jacks. If your computer is running the Microsoft® Windows® 95 operating system, you can control the sound on your computer through the Dell Control Center Speaker window, the System Setup program, and key combinations. S-Video TV-Out You can connect a television with an S-Video connector to your computer. Figure 3 shows the location of the S-Video connector. To connect the cables, follow these guidelines: If your television uses an S-Video cable for video input, connect one end of that cable directly to your computer's S-Video TV-out connector and the other end into your television's S-Video connector. Connecting the S-Video cable that came with your television to the television's S-Video connector and to the S-Video TV-out connector on your computer allows your computer to output video information to your television. If your television uses a composite video cable for video input, you need both the Composite TV-Out Adapter cable that came with your computer and the composite video cable that came with your television. Connecting these cables together, then connecting them to your television composite videoin connector and your computer's S-Video TV-out connector, allows your computer to output video information to your television. To connect a television which has a composite video-in connector to your computer's S-Video TV-out connector, perform the following steps: 1. Connect the Composite TV-Out Adapter cable that came with your computer to your computer's S-Video TV-out connector. 2. Connect the other end of the Composite TV-Out Adapter cable to your television's composite video cable. 3. Connect the composite video cable to your television's composite video connector. Keyboard You can attach a Personal System/2 (PS/2)-compatible external 101- or 102-key keyboard to the computer's mini-Deutsche Industrie Norm (DIN) connector, as shown in Figure 4.Figure 4. Attaching an External Keyboard NOTE: If the computer is in suspend mode or suspend-to-disk mode when you attach an external keyboard, the device is recognized immediately by the computer when it resumes normal operation. You can use the computer's keyboard and an external keyboard at the same time. When you attach a keyboard to the computer, the embedded numeric keypad is automatically disabled. On an external keyboard, the key acts the same way as the key on the computer’s keyboard (if the External Hot Key option is enabled in the System Setup program). You can also connect an external keyboard to the C/Port Family APR or the C/Dock Family Expansion Station. Keypad You can attach a PS/2-compatible external numeric keypad to the computer's mini-DIN keypad connector. NOTE: If the computer is in suspend mode or suspend-to-disk mode when you attach an external keypad, the device is recognized immediately by the computer when it resumes normal operation. When you attach a numeric keypad to the computer, the embedded numeric keypad is automatically disabled. The indicators on the integrated keyboard track the operation of an external numeric keypad. You can also connect an external keypad to the C/Port Family APR or C/Dock Family Expansion Station. Mouse You can attach a PS/2-compatible mouse to the computer's mini-DIN mouse connector, as shown in Figure 5. Figure 5. Connecting an External MouseNOTE: If the computer is in suspend mode or suspend-to-disk mode when you attach an external mouse, the device is recognized immediately by the computer when it resumes normal operation. However, programs that were already running may need to be restarted in order to recognize the mouse. When you attach a PS/2 mouse to the computer, the DualPoint integrated pointing device is automatically disabled. If you disconnect the mouse, you must shut down the computer or enter suspend or standby mode and then resume from it before the DualPoint integrated pointing device is operational. If you do not do this, the DualPoint integrated pointing device resumes operation in standard PS/2 mode, which means that many of the configuration features are disabled. If you are using a PS/2-compatible mouse that is not made by Microsoft and the mouse does not work properly, reboot the computer. If the mouse still does not work, install the drivers from the diskette that came with the mouse and reboot the computer. You can also connect an external mouse to the C/Port Family APR or the C/Dock Family Expansion Station. Diskette Drive The diskette drive can be used as an external device if you have a CD-ROM, DVD-ROM, second hard-disk, or LS-120 drive; battery; or travel module in the modular bay. The external diskette drive letter is A. If there is a diskette drive in the modular bay, the external diskette drive letter is B. Use the parallel diskette drive cable that came with the computer to connect the drive to the parallel connector on the I/O panel, as shown in Figure 6. Figure 6. Using the Diskette Drive As an External DeviceNOTICE: When the diskette drive is not being used externally, remove the parallel diskette drive cable from the parallel connector. NOTICE: Use the parallel diskette drive cable only with the diskette drive. Do not try to connect any other device to the computer with this cable. If the Diskette Reconfig option is set to Any Time in the System Setup program, you do not have to turn the computer off when you connect the diskette drive to the parallel connector. The drive access indicator does not blink when data is being accessed from the diskette drive connected to the parallel connector. NOTICE: Protect the diskette drive when it is not in the modular bay. Do not squeeze the drive or place objects on top of it; doing so could damage the drive motor. Connecting an External Monitor The computer's video connector is used to connect an external monitor to the computer. To attach an external monitor, perform the following steps. NOTICE: Do not place the monitor directly on top of your portable computer, even if it is closed. Doing so can crack the computer case, the display, or both. 1. Make sure that the external monitor is turned off. Set the monitor on a monitor stand, desk top, or other level surface near your computer. 2. Connect the external monitor's video cable to the computer. Plug the video cable connector into the matching video connector on the back of the computer, as shown in Figure 7. If the video cable is not permanently attached to the monitor, connect it to the monitor also. Figure 7. Connecting an External MonitorBe sure to tighten all the screws on the video cable connector(s) to eliminate radio frequency interference (RFI). 3. Connect your external monitor to a grounded electrical outlet. Plug the three-prong connector on one end of the monitor's power cable into a grounded power strip or some other grounded power source. If the cable is not permanently attached to the monitor, connect it to the monitor also. You can also connect an external monitor to the C/Port Family APR or the C/Dock Family Expansion Station. NOTE: If you are using the Microsoft Windows 98 operating system, you can use an external monitor as an extension of your display. For more information, see the Windows 98 documentation or "Dual-Display Mode." Using an External Monitor When an external monitor is connected to the computer, the video image automatically appears on the external monitor's screen when you boot your computer. To toggle the video image between the display, an external monitor, or both simultaneously, press on the keyboard. Press on an external keyboard if the External Hot Key option is enabled in the System Setup program. If the external monitor is turned off when you boot your computer, the computer still sends the video image to the external monitor. In this case, you will not see an image on either the computer's display or the external monitor. To see an image, turn on the external monitor or switch the video image to the computer’s display by pressing on the keyboard or on an external keyboard if the External Hot Key option is enabled in the System Setup program. Back to Contents PageBack to Contents Page Keyboard: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Embedded Numeric Keypad Speaker Key Combinations Display Key Combinations System Function Key Combinations Power Conservation Key Combinations Optical Media Drive Key Combinations Processing Speed Key Combinations Embedded Numeric Keypad As you work, you may want to use the embedded numeric keypad (see Figure 1) to enter numbers in spreadsheet or financial programs. The embedded numeric keypad shares some of the keys on your computer's keyboard. The number and symbol characters are marked to the right on these keys. To activate the embedded numeric keypad, press . The Num Lock indicator lights up. Figure 1. Embedded Numeric Keypad Some key combinations can be used whether the keypad is off or on. NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. Use the numeric keypad combinations in Table 1 to enable and disable several numeric keypad functions. Table 1. Embedded Numeric Keypad Key Combinations When Keypad Is On Function Toggles the embedded numeric keypad off Temporarily disables the embedded numeric keypad; enables the lowercase characters/functions of the keyboard Temporarily disables the embedded numeric keypad; enables the uppercase characters/functions of the keyboard Temporarily enables a cursor-control key in the embedded numeric keypad When Keypad Is Off Function Toggles the embedded numeric keypad on Temporarily enables a cursor-control key in the embedded numeric keypad Temporarily enables a number or symbol key in the embedded numeric keypad Display Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. Use the key combinations in Table 2 to adjust the computer's display. Table 2. Display Key Combinations Key Combinations Function + down arrow Incrementally decreases brightness. + up arrow Incrementally increases brightness. + right arrow Decreases contrast, which has no effect on an active-matrix display. (Not supported on DSTN screens.1 ) + left arrow Increases contrast, which has no effect on an active-matrix display. (Not supported on DSTN screens.1 ) (not supported on Dell Latitude CPx H-Series/JSeries) Toggles the computer's display between regular video mode and reverse video mode (white on black). This key combination works only if the computer is in text mode; it has no effect if the computer is running a graphical operating system or application program. (Not supported on the Dell Latitude CPx H-Series/J-Series portable computer with ATI Mobility M1 video controller.) Toggles the computer’s display between expanded mode and regular video mode. Switches the video image to the next display in the following sequence: the display, an external monitor, or both displays simultaneously. This key combination may not be supported under certain conditions.2 Turns off the display. This key combination may not be supported under certain conditions.3 1 Contrast cannot be changed on an active-matrix (thin film transistor [TFT]) display. To use key combinations on an external keyboard, enable the External Hot Key option in the System Setup program and use instead of . 2 True Simul-mode (the ability to simultaneously display video of the same content and resolution on both the computer display screen and the external display) is not supported if the system is booted to MSDOS®, using a full-screen MS-DOS session under a Microsoft® Windows® operating system, or the ATI Mobility M1 video driver is not loaded. This limitation may also be noted in operating systems other than Microsoft Windows. 3 Certain key combinations may not function with the Advanced Configuration and Power Interface (ACPI) or may require configuration with the Power Management Properties window in the Control Panel. See Power Management Settings. Power Conservation Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. Use the key combinations in Table 3 to activate or turn off the computer's power conservation features. Table 3. Power Conservation Key Combinations Key Combinations Function Turns off the display* Turns off the hard-disk drive* Activates suspend, sleep, or standby mode or on French keyboards Activates suspend-to-disk mode* * This key combination does not function with ACPI if the settings have not been configured with the Power Management Properties window in the Control Panel. See Power Management Settings. Processing Speed Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Keyoption is enabled in the System Setup program. Use the key combinations in Table 4 to change the computer's processing speed. Table 4. Processing Speed Key Combinations <\> Switches between the microprocessor's maximum speed and a slower compatibility speed <\> In full MS-DOS mode or in a full-screen MS-DOS box, switches between the microprocessor’s maximum speed and a slower compatibility speed Speaker Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. Use the key combinations in Table 5 to adjust the computer's speaker volume and to enable and disable the speakers. Table 5. Speaker Key Combinations Key Combinations Function Volume Up: Increases the volume of the integrated speakers and the external speakers, if attached Volume Down: Decreases the volume of the integrated speakers and the external speakers, if attached Mute Toggle: Enables and disables the integrated speakers and the external speakers, if attached System Function Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. Use the key combinations in Table 6 to access MS-DOS, open the System Setup program, and open the Battery Status screen of the System Setup program. Table 6. System Function Key Combinations Key Combinations Function Restarts (reboots) the computer in MS-DOS mode.For Microsoft Windows 95, Windows 98, Windows 2000, and Windows NT® operating systems, click the Start button and click Shut Down. * Opens the System Setup program. * Opens the Battery Status screen of the System Setup program. * This key combination does not function with ACPI. Optical Media Drive Key Combinations NOTE: On an external keyboard, use with the appropriate keys if the External Hot Key option is enabled in the System Setup program. To eject drive, press . Back to Contents PageBack to Contents Page I/O Connectors: Dell™ Latitude™ CPx H-Series/J-Series User's Guide About the I/O Connectors PS/2 Connector Video Connector Serial Connector Parallel Connector AC Power Connector Docking Connector Infrared Port USB Connector About the I/O Connectors You can connect external devices to the input/output (I/O) connectors. The computer's basic input/output system (BIOS) detects the presence of external devices when you boot (start) or reboot your computer. Figure 1 shows the connectors on the back of your computer. NOTE: For more information, see "Connecting External Devices." NOTICE: When disconnecting external devices from the back of the computer, wait 5 seconds after turning off the computer before you disconnect a device to avoid possible damage to the system board. Figure 1. I/O Connectors 1 Video connector 2 Parallel connector 3 Docking connector 4 USB connector 5 PS/2 connector 6 Serial connector 7 AC power connector 8 Infrared portNOTE: Some external devices require you to load software called device drivers into system memory before the devices will work. These device drivers help your computer recognize the external device and direct its operation. Instructions for installing this software are usually included in the upgrade kits. Video Connector Use the 15-hole video connector to attach an external monitor to the computer. See "Connecting an External Monitor" for more information about connecting an external monitor. Parallel Connector Use the 25-hole parallel connector to attach a parallel device to the computer. The parallel connector is used primarily for printers. You can also connect the diskette drive to the parallel connector. The parallel port sends and receives data in parallel format, where eight data bits (one byte) are sent simultaneously over eight separate lines. The port can be configured as a unidirectional (output-only) port for devices such as a printer or as a bidirectional port for devices such as a network adapter. The computer's integrated parallel port is designated as LPT1. The Microsoft® Windows® operating systems automatically recognize the parallel device and configure it correctly. The parallel port can also be configured for compatibility with the PS/2 standard. Docking Connector The docking connector supports Dell's C/Port Family APR and C/Dock Family Expansion Station docking solutions. USB Connector The USB connector supports the use of a USB hub device to attach multiple devices. USB devices are typically low-speed peripherals such as mice, keyboards, printers, and computer speakers. The C/Port APR Family and the C/Dock Expansion Station Family docking solutions have two USB connectors. NOTE: If you are using a USB external keyboard, do not enter the System Setup program by using a keyboard command on the external keyboard. Instead, press on the computer's keyboard. PS/2 Connector Use the mini-Deutsche Industrie Norm (DIN) PS/2 connector to attach PS/2-compatible devices such as a mouse, keyboard, or external numeric keypad. NOTE: If the computer is in suspend mode when you attach a mouse, you can use the mouse when the computer resumes normal operation. Otherwise, you must reboot the computer to use the mouse. While the mouse is attached to the computer, the DualPoint integrated pointing device is disabled.Serial Connector To attach a serial device to the computer, use the 9-pin serial connector. The serial port passes data in serial format (one bit at a time over one line). This port supports a variety of devices that require serial data transmission, including a serial mouse, serial printer, plotter, or external modem. AC Power Connector Use the AC power connector to attach the AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer either turned on or off. The AC adapter works with electrical outlets worldwide. However, power connectors vary among countries. Before using AC power in a foreign country, you may need to obtain a new power cable designed for use in that country. Infrared Port The computer’s infrared (IR) port is compatible with Infrared Data Association (IrDA) 1.1 (Fast IR) and 1.0 (Slow IR) standards. An infrared port lets you transfer files from your computer to another infraredcompatible device without using cable connections. An infrared data stream is transmitted through a lens in the computer up to a distance of 1 meter (m) (3.3 feet [ft]). This light is received by a compatible computer, printer, mouse, or remote control. The default address of the infrared port is COM3. To avoid resource conflicts with other devices, remap the address of the infrared port. When the computer is being used with the C/Port APR Family or C/Dock Expansion Station Family docking solution, the infrared port on the computer is automatically disabled. Point the computer’s infrared port directly at the compatible device’s infrared port. Infrared devices transmit data in a 30-degree cone of infrared light. Start the data communications software on both devices, and then begin to transfer files. Read the documentation that came with your compatible device to make sure that you operate it correctly. For more information about using an infrared device, see the documentation that came with your operating system. The Microsoft Windows NT® 4.0 operating system does not support the use of infrared devices. NOTES: Make sure that no books, papers, or other objects come between the two infrared devices and that the two devices are within the 30-degree cone. If the infrared device does not work, the computer and device may be misaligned. Move the device and computer to bring them into the 30-degree cone. Back to Contents PageBack to Contents Page Power Management Settings: Dell™ Latitude™ CPx H-Series/JSeries User's Guide Experimenting With Power Conservation Suspend-to-Disk Mode for Windows 95, Windows 98, and Windows NT Using Key Combinations with Windows 95, Windows 98, and Windows NT Hibernate Mode for Windows 98 and Windows 2000 Using Key Combinations with Windows 98 and Windows 2000 Power Management Properties for Microsoft Windows 98 Closing the Display Power Management Properties for Microsoft Windows NT Suspend Mode Power Options Properties for Microsoft Windows 2000 Standby Mode ENERGY STAR Emblem Experimenting With Power Conservation In general, the lower the value you set for each power conservation feature, the longer the battery's charge lasts. On the other hand, setting high values tends to optimize the computer's performance. To evaluate the way that different settings affect how long you can operate the computer on battery power versus the relative efficiency of how the software performs, experiment as follows: Use the computer with all the options set at their default values. Use the computer with all the options disabled or set to Off. Use the computer with all the options set to their minimum or maximum values. NOTE: For Advanced Configuration and Power Interface (ACPI) compliant systems, power management settings are controlled by the Power Management or Power Options Properties in the Control Panel. In other systems, power management settings are controlled from the System Setup program. Using Key Combinations with Windows 95, Windows 98, and Windows NT Table 1 identifies the power management key combinations for systems that are APM compliant. NOTE: To use key combinations on an external keyboard, enable the External Hot Key option in the System Setup program, and press instead of . Table 1. Key Combinations to Activate/Deactivate FeaturesFeature Activate/Deactivate Turn off display To activate, press . To deactivate, move the cursor or press a key on the integrated or external keyboard. (If nothing happens, the computer may be in suspend mode. Press the power button to resume normal operation.) Turn off hard-disk drive To activate, press . Automatically deactivates when the hard-disk drive is accessed. NOTE: If a modular hard drive is installed in the C/Dock media bay, you cannot turn off the hard-disk drive by pressing . Suspend mode Standby mode (Windows 98 systems) To activate, press . To deactivate, press the power button. Suspend-to-disk mode To activate, press . (On a French keyboard, press .) To deactivate, press the power button. Using Key Combinations with Windows 98 and Windows 2000 Table 1 identifies the power management key combinations for systems that are ACPI compliant. NOTE: To use key combinations on an external keyboard, enable the External Hot Key option in the System Setup program, and press instead of . NOTE: These key combinations function for Advanced Configuration and Power Interface (ACPI) compliant systems. Table 1. Key Combinations to Activate/Deactivate Features Feature Activate/Deactivate Sleep mode (ACPI compliant Windows 98 systems) Standby mode (Windows 2000 systems) To activate, press or the Sleep key on some external keyboards. To deactivate, press the power button. NOTE: With systems running under ACPI, settings for power management features, such as key combinations and standby or hibernate mode are controlled from the Power Management or Power Options Properties window in the Control Panel. See Power Management Properties for Windows98 and Power Options Properties for Windows 2000. Closing the Display One way to conserve power on the computer is to close the display when the computer is not in use. Closing the Display on Windows 95, Windows 98, and Windows NT Systems When you close the display and an external monitor is not connected, the computer's liquid crystal display (LCD) shuts off automatically. If you set the Display Close option, in System Setup, to Suspend, the computer enters the suspend mode when the display is closed. If you set the Display Option to Active, the display shuts off when it is closed and does not enter the suspend mode. NOTE: If an external monitor is connected when you close the display, the computer does not activate suspend mode. You can still use the external monitor. If the computer detects a wakeup alarm or receives a modem call while the display is closed, the computer handles the alarm or answers the call. After such input/output (I/O) activity ceases, the computer waits 1 minute before reactivating suspend mode. To resume work, open the display. (The computer may take several seconds to resume operation.) Closing the Display on Windows 98 and Windows 2000 Systems When you close the display and an external monitor is not connected, the computer's liquid crystal display (LCD) shuts off automatically. You can set the Display Close option, in the Power Management or Power Options Properties window in the Control Panel to several selections, such as Standby, Hibernate, or Power Off. The computer performs the specified operation when the display is closed. NOTE: If an external monitor is connected when you close the display, the computer does not activate a standby or hibernate mode. You can still use the external monitor. If the computer detects a wakeup alarm or receives a modem call while the display is closed, the computer handles the alarm or answers the call. After such input/output (I/O) activity ceases, the computer waits 1 minute before reactivating the standby or hibernate mode. To resume work, open the display. (The computer may take several seconds to resume operation.) Suspend Mode If your computer is running the Microsoft® Windows® 95 or Microsoft Windows NT® operating system, suspend mode stops almost all computer activity, but leaves the computer ready to resume operations immediately in about 20 to 30 seconds. Use suspend mode whenever you leave the computer unattended. NOTE: Systems that are ACPI compliant, such as Windows 2000 and some Windows 98 systems do not support suspend mode. ACPI compliant systems support standby mode and hibernate mode. See Microsoft Windows 2000 system help for information on power management settings.Suspend mode conserves battery power by turning off the microprocessor clock; the display; the hard-disk drive; the CD-ROM, CD-RW, DVD-ROM, or LS-120 drive module (if installed); the external monitor connector; the external keyboard (if attached); the parallel port; the serial port; the touch pad; and the diskette drive. You can activate suspend mode immediately by pressing (or on an external keyboard if the External Hot Key option is enabled in the System Setup program). When your system is in suspend mode, the power indicator is not lit. Resume from suspend mode by pressing the power button. The computer may take several seconds to return to normal operation. NOTE: On resumption from suspend mode, if a password is set, the system displays the password prompt screen. At the password prompt screen, if you do not enter a password within 2 minutes, the system returns to suspend mode. Standby Mode If your computer is running the Microsoft Windows 98 or Windows 2000 operating system, standby mode turns off the display, stops the hard-disk drive, and turns off other internal devices so that the computer uses less battery power. When the computer resumes operation from standby mode, the desktop is restored exactly as it was before entering standby mode. NOTICE: The computer saves data to random-access memory (RAM), not to your hard-disk drive, before entering standby mode. If the computer enters standby mode while running on battery power, data loss from RAM can occur if the battery discharges completely. You can activate standby mode by pressing .To resume operation from standby mode, press the power button. NOTE: With systems running under ACPI, settings for power management features, such as key combinations and standby mode are controlled from the Power Management or Power Options Properties window in the Control Panel. To activate standby mode, make sure that you have made the appropriate selections from the Power Management or Power Options Properties window. Suspend-to-Disk Mode for Windows 95, Windows 98, and Windows NT Suspend-to-disk (S2D) mode copies all system data to a reserved area—the S2D partition—on the harddisk drive and then turns off all power to the computer. When you resume normal operation, the same programs will be running and the same files will be open that were loaded before you activated this mode. NOTE: Systems that are ACPI compliant, such as Windows 2000 and some Windows 98 systems do not support suspend-to-disk mode. ACPI compliant systems support hibernate mode. See Hibernate Mode for Windows 98 and Windows 2000. Place the computer in S2D mode if you intend to store the computer for longer than 40 days. S2D mode preserves the configuration information stored in nonvolatile random-access memory (NVRAM). The reservebattery maintains this information, but it may run out of energy after 40 days. NOTE: S2D mode helps preserve system data by saving it to the hard-disk drive if you are about to run out of battery power. To activate S2D, press (or on an external keyboard if the External Hot Key option is enabled in the System Setup program). On a French keyboard, press or . Resume from S2D mode by pressing the power button. If you connect or remove devices while the computer is in suspend-to-disk mode, the computer automatically recognizes the newly connected devices when it resumes normal operation. Some PC Cards may not operate correctly after resuming from S2D mode. If you encounter problems with a card, remove and reinsert the card. NOTE: Dell creates an appropriately sized S2D partition before shipping the computer to you. Use the Suspend-to-Disk utility to remove the file, to increase the size of the file, or to add the suspend-todisk file if you removed it. For more information about altering or creating an suspend-to-disk file, see the readme.S2D file, which can be found in the Dell Utilities folder on your hard-disk drive or on the S2D diskette that came with your computer. In Windows 95 and Windows 98 operating systems do not use the Add/Remove Devices option while in S2D mode unless Bay Manager is installed. Hibernate Mode for Windows 98 and Windows 2000 Through the Power Options Properties in the Control Panel for ACPI compliant systems, you can enable the computer's hibernate mode. Hibernate mode copies everything in memory to the hard-disk drive and then turns off all power to the computer. When you resume normal operation, the same programs will be running and the same files will be open that were loaded before you activated this mode. Place the computer in hibernate mode if you intend to store the computer for extended periods of time. Hibernate mode preserves the configuration information stored in nonvolatile random-access memory (NVRAM). NOTE: Hibernate mode helps preserve system data by saving it to the hard-disk drive if you are about to run out of battery power. To enable the hibernate mode: 1. Click the Start button. Point to Settings and then Control Panel. 2. Double-click the Power Options icon. The Power Options Properties window appears. 3. Click the Hibernate tab.4. Select Enable Hibernate Support. 5. Click Apply. 6. Click the Advanced tab. Select Hibernate for each of the appropriate options listed under the Advanced tab. 7. Click Apply. When you shut down your computer, you will see a new option in the Start menu called Hibernate. See Microsoft Windows 2000 system help for more information on hibernate mode. Resume from hibernate mode by pressing the power button. NOTE: With systems running ACPI, you cannot remove devices or undock your computer while in the hibernate mode. Some PC Cards may not operate correctly after resuming from hibernate mode. If you encounter problems with a card, remove and reinsert the card. Power Management Properties for Microsoft Windows 98 Windows 98 with Advanced Power Management (APM) provides the Power Management Properties window for setting power conservation features. To access the Power Management Properties window and set the power management features, perform the following steps in Windows 98: 1. Click the Start button, point to Settings, and click Control Panel. 2. Double-click the Power Management Properties icon. The Power Management Properties window contains the following tabs: Power Scheme — allows you to select one of three power mode settings. NOTE: With systems running ACPI, select the Notebook/Portable setting as the Power Scheme to conserve battery life while the system is in standby mode. If the Always On setting is selected, the battery life may be much shorter when in standby mode. Alarms — allows you to set the Low Battery and Critical Battery alarms to alert you when the computer battery falls below a certain percentage. When you received your computer, the Low Battery and Critical Battery alarms check boxes were not checked. Dell recommends that you do not select these options. Power Meter — allows you to view the percentage of battery life remaining when your computer is operating on battery power. If your computer is operating on AC power, the computer displays a message.Advanced — allows you to display the Power Meter on the Windows 98 taskbar and to display a password prompt when the computer resumes from standby mode. Hibernate (ACPI only) — allows you to enable the hibernate feature. Power Management Properties for Microsoft Windows NT Dell provides Softex software compatible with the Power Management Controller, which allows you to suspend and resume your portable computer without affecting your ability to use the docking station or its media bay. For information about Softex power management software, see the Softex user’s guides at http://www.dell.com/. Select Small Business Center or Medium & Large Business. Select Latitude. Then select Notebooks. Look for the Softex Utilities Installation Guide on the left of the screen. Also, see your Dell-Installed Microsoft Windows NT Workstation Setup Guide. Power Options Properties for Microsoft Windows 2000 Windows 2000 with ACPI provides the Power Options Properties window for setting power conservation features. With the Power Options Properties in the Control Panel, you can adjust the power management options supported by your computer's hardware configuration. By allowing you to create your own power schemes, the power options feature allows you to reduce the power consumption of your computer devices To access the Power Options Properties window and set the power management features, perform the following steps in Windows 2000: 1. Click the Start button, point to Settings, and click Control Panel. 2. Double-click the Power Options Properties icon. The Power Options Properties window contains the following tabs: Power Scheme — allows you to select one of three power mode settings. NOTE: With systems running ACPI, select the Notebook/Portable setting as the Power Scheme to conserve battery life while the system is in standby mode. If the Always On setting is selected, the battery life may be much shorter when in standby mode. Alarms — allows you to set the Low Battery and Critical Battery alarms to alert you when the computer battery falls below a certain percentage. When you received your computer, the Low Battery and Critical Battery alarms check boxes were not checked. Dell recommends that you do not select these options. Power Meter — allows you to view the percentage of battery life remaining when your computer is operating on battery power. Advanced — allows you to specify the actions (standby, hibernate, or power off) of thepower button, the sleep button, and closing the display. You can enable the hibernate mode through the Advanced tab. Hibernate (ACPI only) — allows you to enable the hibernate feature. See Microsoft Windows 2000 Help for more information on Power Options Properties. ENERGY STAR® Emblem The EPA’s ENERGY STAR® Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy-efficient computer products. The EPA estimates that use of ENERGY STAR® computer products can save computer users up to two billion dollars annually in electricity costs. Back to Contents PageBack to Contents Page Installing the Microsoft® Windows® 95 and Windows 98 Operating System Drivers: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Overview Installing Softex BayManager Software Installing Operating System Updates Installing MS-DOS CD-ROM Drivers Installing Docking Drivers Enabling Microsoft Infrared Support Installing Video Drivers Installing Infrared Drivers Installing Audio Drivers Installing System Utilities Installing DualPoint Integrated Pointing Device Drivers Installing Intel SpeedStep Utility Overview Dell provides software utilities and drivers that help you control certain features of your computer. This section explains how to use your System Software CD to reinstall utilities and drivers on your Dell computer with the Microsoft Windows 95 or Windows 98 operating system. You may need administrator privileges to perform some of the procedures in this section. Dell recommends that you check with your network administrator before performing the procedures. NOTE: Your System Software CD contains drivers for operating systems that may not be on your computer. Verify that the driver you are loading is under your operating system subdirectory. For example, if you want to install video drivers for a system running Windows 98, look under \drivers\win98\video. Dell recommends that you print these procedures before you begin. NOTE: For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. You can also access system tools and documentation from Dell's technical support page at http://support.dell.com. Click the map that appears to select your country and the Welcome to support.dell.com page opens. Enter your system information to access help tools and information. NOTICE: Do not dock the computer before turning it on the first time. Installing Operating System Updates Dell provides operating system updates that are enhancements to the operating system specific to your Dell portable computer. To install the operating system updates, perform the following steps:1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the operating system updates for your specific operating system. For example, if you want to install operating system updates for a system running Windows 98, look under \win98\osupdate\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing Docking Drivers NOTE: If your computer uses Windows 95 or Windows 98, the computer is already configured to work with the Dell Latitude C/Port Family Advanced Port Replicator (APR) or C/Dock Family Expansion Station. To successfully install docking drivers for your computer, you must run the Dock QuickInstall program before you install the docking drivers. Running Dock QuickInstall To run Dock QuickInstall, perform the following steps: 1. If the computer has never been turned on, turn it on now while it is undocked and complete the operating system setup. Then go to step 2. For setup instructions, see the Dell-supplied operating system setup guide that came with the computer. 2. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 3. Insert the System Software CD into the drive.4. Click the Start button, then click Run.... The Run dialog box appears. 5. Click the Browse button. 6. Select the appropriate drive for your CD-ROM. 7. Locate the setup.exe file for the Dock QuickInstall program for your specific operating system. For example, if you want to install Dock QuickInstall for a system running Windows 98, look under \win98\dockquik\setup. 8. Click OK or press . 9. Follow the instructions on your display. 10. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing Docking Drivers To install the C/Port Family APR or C/Dock Family Expansion Station drivers, perform the following steps: 1. If you have completed the operating system setup, turn on the computer, and then go to step 2. 2. Dock the computer. The operating system creates a hardware profile for the C/Port APR or the C/Dock Expansion Station. 3. To load the appropriate drivers for use with the C/Port APR or C/Dock Expansion Station, follow the instructions on the display. When prompted, restart the computer. 4. Install the appropriate drivers to use with a network expansion card in the C/Dock Expansion Station. Installing Video Drivers Video drivers control features such as screen resolution and the number of screen colors. NOTE: If you need to use extended video modes, check the documentation that came with the application program to determine if the drivers are provided. If not, contact the software manufacturer to get the necessary drivers. To install the video drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the video driver for your specific operating system. For example, if you want to install video drivers for a system running Windows 98, look under \win98\video\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. After installing the video drivers and restarting your computer, perform the following steps to set the display parameters: 1. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 2. Double-click the Display icon. The Display Properties window appears. 3. Click the Settings tab. 4. Change the Color Palette or Colors option to True Color (24 bit). 5. Set the Screen area for your display to the appropriate size. 6. Click Apply. Installing Audio Drivers Dell provides audio drivers so you can customize the audio features of your computer. To install the audio drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button.5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the audio driver for your specific operating system. For example, if you want to install audio drivers for a system running Windows 98, look under \win98\audio\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing DualPoint Integrated Pointing Device Drivers DualPoint integrated pointing device drivers and associated utilities allow you to use and customize the integrated touch pad, track stick, or an external mouse. To install these drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the DualPoint integrated pointing device driver for your specific operating system. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. 10. Restart your computer to activate the DualPoint integrated pointing device drivers. Installing Softex BayManager Software Dell provides Softex BayManager software that contains support for the following features: Hot-swapping devices such as diskette drives, hard-disk drives, large-storage drives, DVD-ROM drives, and CD-ROM drives to and from your portable computer’s modular bay and the C/Dock Family Expansion Station’s media bay Docking services that are available in French, German, Italian, Spanish, and JapaneseTo install the BayManager application program from the System Software CD, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Type x:\win95\baymgr\setup.exe or x:\win98\baymgr\setup.exe (depending on your operating system, and where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on your display. 7. After the files are copied to your hard-disk drive, click Finish to restart your computer. 8. Restart your computer to activate the BayManager software. Installing MS-DOS® CD-ROM Drivers CD-ROM drivers must be installed in order to use the MS-DOS CD-ROM utility. To install the CD-ROM drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the MS-DOS CD-ROM driver for your specific operating system. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer.Enabling Microsoft Infrared Support For Windows 95, you must install the infrared drivers before you can enable them (Windows 98 already includes infrared support). You must enable Microsoft infrared support for both Windows 95 and Windows 98 before you can use it. To enable Microsoft infrared support, perform the following steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Add New Hardware icon. The Add New Hardware Wizard appears. 3. Click Next to continue. NOTE: If the infrared device is not listed, click No, then click Next. 4. When the Add New Hardware Wizard asks to search for new hardware, click No and then click Next. 5. When the Hardware Types window appears, click the Infrared tab and then click Next. 6. When the Add Infrared Device Wizard window appears, click Next. If you are using Windows 98, go to Step 8. 7. In Windows 95, when the Manufacturers and Models window appears, select Standard Infrared Devices from the Manufacturers list and Built-In Infrared Port on Laptop or Desktop from the Models list, and then click Next. 8. To complete this portion of the installation, follow the instructions on your display. 9. To enable infrared support, shut down and reboot your computer. 10. If you are using Windows 98, the process is complete. If you are using Windows 95, complete the procedure in "Installing Infrared Drivers." Installing Infrared Drivers The infrared port lets you transfer files from your computer to another infrared-compatible device without using cable connections. NOTE: To use the infrared port, Windows 95 users must install the infrared drivers and then enable them. Windows 98 already includes the necessary drivers; Windows 98 users need only enable the infrared support. If your computer is running the Microsoft Windows 95 operating system, install the infrared drivers by performing the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD containing the Infrared Drivers into the drive.3. Click the Start button, point to Settings, and then click Control Panel. 4. Double-click the System icon. The System Properties dialog box appears. 5. Click the Device Manager tab. 6. Click the View Devices by Type button. 7. Click the plus sign to the left of the Ports icon. The names of various device ports appear beneath the Ports icon. 8. Click Infrared Serial (COM) Connections Port, and then click Properties. The Infrared Serial (COM) Connections Port Properties dialog box appears. 9. Click the Driver tab and Update Driver. The Update Device Driver Wizard appears. 10. Click the Yes (Recommended) button, and then click Next. The system searches for the drivers on the CD you inserted in step 2. 11. To complete the installation, follow the instructions on your display . 12. After the driver is updated, close the Device Manager and open Windows Explorer. 13. With the CD still in the drive, click drive X, where X is the CD-ROM drive. 14. Right-click the smcirlap.inf file. A pop-up menu appears. 15. Click Install. The smcirlap.inf file is installed. 16. Restart your computer to activate the infrared drivers. Installing System Utilities System utilities let you configure features such as the asset tag code and suspend-to-disk partition. To copy the system utilities to your hard-disk drive, perform the following steps. NOTE: You can also run the system utilities directly from the System Software CD. 1. Insert the System Software CD into the drive.2. Click the Start button, then click Run.... The Run dialog box appears. 3. Click the Browse button. 4. Select the appropriate drive for your CD-ROM. 5. Locate the setup.exe file for the system utilities for your specific operating system. 6. Click OK or press . 7. Follow the instructions on your display. 8. Copy each of the utilities on the System Software CD to the c:\dell directory on your hard-disk drive. The utilities have filenames, such as: mks2d.exe, rms2d.exe, asset.com, and readme.s2d. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. For more information on copying files, see the documentation that came with the operating system. After you copy the utilities to your hard-disk drive, you must restart your computer in the MS-DOS mode to use the utilities. See the readme.s2d file for more information on using the suspend-to-disk partition utilities. For more information on using the asset tag utility, see your Dell computer documentation. Installing the Intel® SpeedStep™ Utility Intel SpeedStep technology conserves battery power by automatically adjusting the processor speed when you run your computer from the battery instead of AC power. Intel SpeedStep reduces the processor speed when using the battery and resumes maximum processor speed when plugged into an electrical outlet. NOTE: This utility is available only for CPx J-Series systems. To install Intel SpeedStep, perform the following steps: 1. Insert the System Software CD into the CD-ROM drive. 2. Click the Start button, and then click Run. 3. The Run dialog box appears. 4. Type x:\win98\speedstp\language\setup, where x is the drive letter of your CD-ROM drive and language is English, Japanese, or Other, and then click OK or press . 5. Follow the instructions on the screen.6. After the files are copied to your hard-disk drive, click Finish to restart your computer. Back to Contents PageBack to Contents Page Installing the Microsoft® Windows NT® Operating System Drivers: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Overview Installing Audio Drivers Installing Operating System Updates Installing DualPoint Integrated Pointing Device Drivers Installing Video Drivers Installing MS-DOS CD-ROM Drivers Installing the Power Management Utility Installing System Utilities Installing Softex Docking Services Installing Intel SpeedStep Utility Installing the PC Card Utility Overview Dell provides software utilities and drivers that help you control certain features of your computer. This section explains how to use your System Software CD to reinstall utilities and drivers on your Dell computer with the Microsoft Windows NT 4.0 operating system. You may need administrator privileges to perform some of the procedures in this section. Dell recommends that you check with your network administrator before performing the procedures. NOTE: Your System Software CD contains drivers for operating systems that may not be on your computer. Verify that the driver you are loading is under your operating system subdirectory. For example, if you want to install video drivers for a system running Windows NT, look under \winNT\video. Dell recommends that you print these procedures before you begin. NOTE: For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. You can also access system tools and documentation from Dell's technical support page at http://support.dell.com. Click the map that appears to select your country and the Welcome to support.dell.com page opens. Enter your system information to access help tools and information. Installing Operating System Updates Dell provides operating system updates that are enhancements to the operating system specific to your Dell portable computer. To install the operating system updates, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation.2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the operating system updates for your specific operating system. For example, if you want to install operating system updates for a system running Windows NT, look under \winNT\osupdate\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing Video Drivers Video drivers control features such as screen resolution and the number of screen colors. NOTE: If you need to use extended video modes, check the documentation that came with the application program to determine if the drivers are provided. If not, contact the software manufacturer to get the necessary drivers. To install the video drivers for Windows NT 4.0, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run. The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the video drivers for your specific operating system. For example, if you want to install video drivers for a system running Windows NT, look under \winNT\video\setup. 7. Click OK or press . 8. Follow the instructions on your display.9. After the files are copied to your hard-disk drive, click Finish to restart your computer. After installing the video drivers and restarting your computer, perform the following steps to set the display parameters. 1. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 2. Double-click the Display icon. The Display Properties window appears. 3. Click the Settings tab. 4. Change the Colors option to True Color (24 bit). 5. Set the Screen area for your display to the appropriate size. 6. Click Apply. Installing the Power Management Utility Dell provides a power management utility that helps you conserve battery power and view available power levels. To install the power management utility, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the Dell System Software CD into the the CD-ROM drive. 3. Click the Start button, and then click Run... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the power management utility for your specific operating system. For example, if you want to install power management utilities for a system running Windows NT, look under \winNT\powermgt\setup. 7. Follow the instructions on the display. 8. When prompted, restart your computer to activate the utility. Installing Softex Docking ServicesDell provides Softex Docking Services software that contains support for the following features: Hot-docking and warm-undocking a Latitude portable computer from supported docking stations Hot-swapping devices such as diskette drives, hard-disk drives, large-storage drives, DVD-ROM drives, and CD-ROM drives to and from your portable computer’s modular bay and the C/Dock Family Expansion Station’s media bay Compatibility with the Power Management Controller, which allows you to suspend and resume your portable computer without affecting your ability to use the docking station or its media bay Docking or undocking your portable computer while it is in suspend mode Docking services available in French, German, Italian, Spanish, and Japanese For the latest information on Softex Docking Services, see the Softex user’s guides at http://www.dell.com/. Click Small Business Center or Medium & Large Business. Click Notebooks; then, if applicable, click Latitude. Look for the Softex Utilities Installation Guide on the left of the screen. To install Softex Docking Services from the System Software CD, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the Dell System Software CD into the the CD-ROM drive. 3. Click the Start button, and then click Run... The Run dialog box appears. 4. Type x:\winnt4\docking\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on the display. 7. When prompted, restart your computer to activate the utility. Installing the PC Card Utility Dell provides a PC Card utility that allows you to view and configure settings for your PC Card(s). To install the PC Card utility, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, and then click Run... The Run dialog box appears.4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the PC Card utility for your specific operating system. For example, if you want to install the PC Card utility for a system running Windows NT, look under \winNT\pccard\setup. 7. Follow the instructions on your display. 8. When the computer completes the starting sequence, the Softex PC Card Controller Diagnostics window appears. 9. Follow the instructions on your display, and when prompted, restart your computer to activate the utility. Installing Audio Drivers Dell provides audio drivers so you can customize the sound features of your computer. To install the audio drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the audio driver for your specific operating system. For example, if you want to install audio drivers for a system running Windows NT, look under \winNT\audio\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing DualPoint Integrated Pointing Device Drivers DualPoint integrated pointing device drivers and associated utilities allow you to use and customize the integrated touch pad, track stick, or an external mouse. To install these drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at theend of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the DualPoint integrated pointing device driver for your specific operating system. For example, if you want to install DualPoint integrated pointing device drivers for a system running Windows NT, look under \winNT\touch\setup. 7. Click OK or press . 8. Follow the instructions on your display. 9. After the files are copied to your hard-disk drive, click Finish. 10. Restart your computer to activate the DualPoint integrated pointing device drivers. Installing MS-DOS® CD-ROM Drivers CD-ROM drivers must be installed in order to use the MS-DOS CD-ROM utility. To install the CD-ROM drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Click the Browse button. 5. Select the appropriate drive for your CD-ROM. 6. Locate the setup.exe file for the MS-DOS CD-ROM driver for your specific operating system. For example, if you want to install MD-DOS CD-ROM drivers for a system running Windows NT, look under \winNT\cdrom\setup. 7. Click OK or press . 8. Follow the instructions on your display.9. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing System Utilities System utilities let you configure features such as the asset tag code and suspend-to-disk partition. To copy the system utilities to your hard-disk drive, perform the following steps. NOTE: You can also run the system utilities directly from the System Software CD or diskette. 1. Insert the System Software CD into the drive. 2. Click the Start button, then click Run.... The Run dialog box appears. 3. Click the Browse button. 4. Select the appropriate drive for your CD-ROM. 5. Locate the setup.exe file for the system utilities for your specific operating system. 6. Click OK or press . 7. Follow the instructions on your display. 8. Copy each of the utilities on the System Software CD to the c:\dell directory on your hard-disk drive. The utilities have the following filenames: mks2d.exe, rms2d.exe, asset.com, and readme.s2d. 9. After the files are copied to your hard-disk drive, click Finish to restart your computer. For more information on copying files, see the documentation that came with the operating system. After you copy the utilities to your hard-disk drive, you must restart your computer in the MS-DOS® mode to use the utilities. Restart your computer in the MS-DOS mode by booting from the System Software CD. See the readme.s2d file for more information on using the suspend-to-disk partition utilities. For more information on using the asset tag utility, see your Dell computer documentation. Installing the Intel® SpeedStep™ Utility Intel SpeedStep technology conserves battery power by automatically adjusting the processor speed when you run your computer from the battery instead of AC power. Intel SpeedStep reduces the processor speed when using the battery and resumes maximum processor speed when plugged into an electrical outlet. NOTE: This utility is available only for CPx J-Series systems.To install Intel SpeedStep, perform the following steps: 1. Insert the System Software CD into the CD-ROM drive. 2. Click the Start button, and then click Run. 3. The Run dialog box appears. 4. Type x:\winnt4\speedstp\language\setup, where x is the drive letter of your CD-ROM drive and language is English, Japanese, or Other, and then click OK or press . 5. Follow the instructions on the screen. 6. After the files are copied to your hard-disk drive, click Finish to restart your computer. Back to Contents PageBack to Contents Page Installing the Microsoft® Windows® 2000 Operating System Drivers: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Overview Installing MS-DOS CD-ROM Drivers Installing Video Drivers Installing MS-DOS CD-ROM Drivers Installing Audio Drivers Installing Intel SpeedStep Utility Installing DualPoint Integrated Pointing Device Drivers Overview Dell provides software utilities and drivers that help you control certain features of your computer. This section explains how to use your System Software CD to reinstall drivers on your Dell computer with the Microsoft Windows 2000 operating system. You may need administrator privileges to perform some of the procedures in this section. Dell recommends that you check with your network administrator before performing the procedures. NOTE: Your System Software CD contains drivers for operating systems that may not be on your computer. Verify that the driver you are loading is under your operating system subdirectory. For example, if you want to install video drivers for a system running Windows 2000, look under \win2000\video. Dell recommends that you print these procedures before you begin. NOTE: For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer. You can also access system tools and documentation from Dell's technical support page at http://support.dell.com. Click the map that appears to select your country and the Welcome to support.dell.com page opens. Enter your system information to access help tools and information. Installing Video Drivers Video drivers control features such as screen resolution and the number of screen colors. NOTE: If you need to use extended video modes, check the documentation that came with the application program to determine if the drivers are provided. If not, contact the software manufacturer to get the necessary drivers. To install the video drivers for Windows 2000, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at theend of this procedure to complete the installation. 2. Insert the System Software CD into the drive. 3. Click the Start button, then click Run. The Run dialog box appears. 4. Type x:\win2000\video\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on your display. 7. After the files are copied to your hard-disk drive, click Finish to restart your computer. After installing the video drivers and restarting your computer, perform the following steps to set the display parameters. 1. Click the Start button, point to Settings, and then click Control Panel. The Control Panel window appears. 2. Double-click the Display icon. The Display Properties window appears. 3. Click the Settings tab. 4. Change the Colors option to True Color or 24 bit. 5. Set the Screen area for your display to the appropriate size. 6. Click OK. Installing Audio Drivers Dell provides audio drivers so you can customize the sound features of your computer. NOTE: When you install the audio drivers, the drivers for the internal modem (if present) are installed automatically. If no modem is installed in your system, the modem drivers will not be installed. To install the audio drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run....The Run dialog box appears. 4. Type x:\win2000\audio\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on your display. 7. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing DualPoint Integrated Pointing Device Drivers DualPoint integrated pointing device drivers and associated utilities allow you to use and customize the integrated touch pad, track stick, or an external mouse. To install these drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Type x:\win2000\touchpad\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on your display. 7. After the files are copied to your hard-disk drive, click Finish. 8. Restart your computer to activate the DualPoint integrated pointing device drivers. Installing MS-DOS® CD-ROM Drivers CD-ROM drivers must be installed in order to use the MS-DOS CD-ROM utility. To install the CD-ROM drivers, perform the following steps: 1. Save your work in all open application programs, because you will need to restart your computer at the end of this procedure to complete the installation. 2. Insert the System Software CD into the CD-ROM drive. 3. Click the Start button, then click Run.... The Run dialog box appears. 4. Type x:\win2000\cdrom\setup.exe (where x is your CD-ROM drive designator). 5. Click OK or press . 6. Follow the instructions on your display. 7. After the files are copied to your hard-disk drive, click Finish to restart your computer. Installing the Intel® SpeedStep™ Utility Intel SpeedStep technology conserves battery power by automatically adjusting the processor speed when you run your computer from the battery instead of AC power. Intel SpeedStep reduces the processor speed when using the battery and resumes maximum processor speed when plugged into an electrical outlet. NOTE: This utility is available only for CPx J-Series systems. To install Intel SpeedStep, perform the following steps: 1. Insert the System Software CD into the CD-ROM drive. 2. Click the Start button, and then click Run. 3. The Run dialog box appears. 4. Type x:\win2000\speedstp\language\setup, where x is the drive letter of your CD-ROM drive and language is English, Japanese, or Other, and then click OK or press . 5. Follow the instructions on the screen. 6. After the files are copied to your hard-disk drive, click Finish to restart your computer. Back to Contents PageBack to Contents Page System Setup Options: Dell™ Latitude™ CPx H-Series/J-Series User's Guide AC Configure Setup Hard-disk Drive Password Ring/Event Resume Admin Password CPU Serial Number Infrared Data Port S2D Time-out Alarm Resume Date Infrared Mode Serial Port Asset Tag Disk Time-Out Keyboard Click Service Tag Audio Mode Diskette Drive A Level 2 Cache Smart CPU Mode Battery Diskette Drive B Modular Bay Intel SpeedStep Setup Battery Status Diskette Reconfig Microprocessor Suspend Time-out BIOS Version Display Close Num Lock System Memory Boot First Device Display Time-out Parallel Mode System Primary Boot Second Device Docking Ethernet Pointing Device Time Boot Speed Docking IRQ Power Management Universal Connect Brightness Docking Status Primary Hard Drive Video Memory Click Volume External Hot Key Primary Password Wakeup on LAN NOTE: Your use of the System Setup program depends on the power management scheme (APM or ACPI) used by your operating system. See Power Management Compliance (APM Versus ACPI) for more information. AC AC, an option under Power Management, allows you to set different time-outs for the following options when you operate your computer from AC power: Display Time-out, Disk Time-out, Suspend Time-out, S2D Time-out, Smart CPU Mode, Display Close, and Brightness. A change to the AC option takes effect immediately (rebooting is not required). Admin PasswordAdmin Password displays the current status of your administrator password and allows you to assign or change this password. Settings for this option are: Disabled (the default) — Indicates that no administrator password is assigned. Enabled — Indicates that an administrator password is currently assigned. All system setup functions, except passwords, are locked out. The administrator password is designed for use by system administrators and service technicians in corporate environments. If an administrator password is assigned, you can use it to access the computer even if you do not know the primary password. NOTICE: The password features provide a high level of security for the data in your computer. However, they are not foolproof. If your data requires more security, you should obtain and use additional forms of protection, such as data encryption programs or PC Cards with encryption features. Alarm Resume The Alarm Resume option directs the computer to resume normal operation when it is in suspend mode and detects an alarm from the real-time clock (RTC). Such alarms can be set through various application programs. In order for the alarms in these programs to work, the Alarm Resume option must be set to Enabled. NOTE: With systems running under ACPI, settings for power management features, such as suspend/sleep mode are controlled from the Power Management Properties window in the Control Panel. Settings for this option are: Enabled (the default) — Resumes normal operation when the computer detects an alarm. Disabled — Keeps the computer in suspend mode even if the computer detects an alarm. A change to the Alarm Resume option takes effect immediately (rebooting is not required). Asset Tag The Asset Tag option displays the asset tag code if you or your organization assigned one to your computer. For more information, see "Asset Tag Utility." Audio Mode Audio Mode manages the audio resources of the computer and the external devices you use with it. This mode is set to Full Duplex, which allows the computer's audio system to play and record soundssimultaneously. NOTE: The system does not allow you to select this mode for change. Battery Battery, an option of Power Management, allows you to set different time-outs for the following options when you operate your computer from battery power: Display Time-out, Disk Time-out, Suspend Timeout, S2D Time-out, Smart CPU Mode, Display Close, and Brightness. A change to the Battery option takes effect immediately (rebooting is not required). Battery Status Battery Status (page 3 of the System Setup screens) is a graphical representation of the approximate amount of charge left in the main and secondary batteries. No user-selectable settings are available for this option. If a battery is not installed in the main battery compartment or in the modular bay, the battery gauge illustration indicates Battery Status: Not Installed. If you are not in the System Setup program, you can see the battery gauge illustration at any time by pressing . NOTE: Certain key combinations may not function with the Advanced Configuration and Power Interface (ACPI) or may require activation with the Power Management Properties window in the Control Panel. BIOS Version BIOS Version displays the version number and release date of the BIOS in your computer. A service technician may ask you for this version number if you call Dell for technical assistance. NOTE: Dell may periodically offer revisions of the BIOS that add features or solve specific problems. Because the BIOS for your computer is stored on a reprogrammable flash-memory chip, you can use the Flash BIOS Update program to update your computer's BIOS entirely through software. Boot First Device Boot First device determines which disk device your computer uses to find the software needed to start the operating system. The term boot refers to the computer's start-up procedure. When you turn on the computer, it "bootstraps" itself into an operational state by loading into memory a small program, which in turn loads the necessary operating system. Boot First device tells the computer where to look first for the files that it needs to load. Settings for this option are:Diskette Drive (the default) — Causes your computer to attempt first to boot from a bootable diskette loaded in a diskette drive in the system modular bay. This option will also cause your computer to attempt first boot from the media in an LS-120 drive if there is no diskette drive attached to the system and the LS-120 drive is installed in the system modular bay. Internal HDD — Causes your computer to boot from the hard-disk drive CD/DVD/CD-RW Drive — Causes your computer to attempt first to boot from a bootable CD, DVD, or CD-RW when that drive is installed in the system modular bay. Modular Bay HDD — Causes your computer to attempt first to boot from the second hard-disk drive installed in the modular bay None — Causes your computer to skip the boot option PCI Slot NIC — Causes your computer to attempt first to boot from a network source connected to the NIC card installed in the C/Dock or C/Dock II Station (if the feature is supported by the NIC card) Dock II/Port II NIC — Causes your computer to attempt first to boot from a network source connected to the C/Dock II Station or C/Port II Dock via the embedded NIC card. CardBus NIC — Causes your computer to attempt first to boot from a network source connected to the PCMCIA card NIC (if this capability is supported by the PCMCIA card). For a change in the Boot First device option to take effect, you must reboot your computer. Boot Second Device If the computer cannot find the software it needs to start the operating system on the drive identified in Boot First device, it will search the device named in Boot Second device. Settings for the option are: Internal HDD (the default) — Causes your computer to attempt to boot from the hard-disk drive Diskette Drive — Causes your computer to attempt first to boot from a bootable diskette loaded in a diskette drive in the system modular bay. This option will also cause your computer to attempt first boot from the media in an LS-120 drive if there is no diskette drive attached to the system and the LS- 120 drive is installed in the system modular bay. CD/DVD/CD-RW Drive — Causes your computer to attempt first to boot from a bootable CD, DVD, or CD-RW when that drive is installed in the system modular bay. Modular Bay HDD — Causes your computer to boot from the second hard-disk drive installed in the modular bay None — Causes your computer to skip the boot option PCI Slot NIC — Causes your computer to attempt first to boot from a network source connected to the NIC card installed in the C/Dock or C/Dock II Station (if the feature is supported by the NIC card)Dock II/Port II NIC — Causes your computer to attempt first to boot from a network source connected to the C/Dock II Station or C/Port II Dock via the embedded NIC card CardBus NIC — Causes your computer to attempt first to boot from a network source connected to the PCMCIA card NIC (if this capability is supported by the PCMCIA card). For a change in the Boot Second device option to take effect, you must reboot your computer. Boot Third Device If the computer cannot find the software it needs to start the operating system on the drive identified in Boot FIrst Device or Boot Second device, it will search the device named in Boot Third device. Settings for the option are: None (the default) Internal HDD — Causes your computer to attempt to boot from the hard-disk drive Diskette Drive — Causes your computer to attempt first to boot from a bootable diskette loaded in a diskette drive in the system modular bay. This option will also cause your computer to attempt first boot from the media in an LS-120 drive if there is no diskette drive attached to the system and the LS- 120 drive is installed in the system modular bay. CD/DVD/CD-RW Drive — Causes your computer to attempt first to boot from a bootable CD, DVD, or CD-RW when that drive is installed in the system modular bay. Modular Bay HDD — Causes your computer to attempt to boot from the second hard-disk drive installed in the modular bay PCI Slot NIC — Causes your computer to attempt first to boot from a network source connected to the NIC card installed in the C/Dock or C/Dock II Station (if the feature is supported by the NIC card) Dock II/Port II NIC — Causes your computer to attempt first to boot from a network source connected to the C/Dock II Station or C/Port II Dock via the embedded NIC card CardBus NIC — Causes your computer to attempt first to boot from a network source connected to the PCMCIA card NIC (if this capability is supported by the PCMCIA card). For a change in the Boot Third device option to take effect, you must reboot your computer. Boot Speed Boot Speed allows you to choose between the computer's processing speed (the default) and Compatible, a slower compatibility speed. The compatibility speed varies, depending on the configuration of your system. When you change the setting in the Boot Speed option, the System Setup program stores and continues to display the new setting even if you do not reboot your computer when you exit the System Setup program. Ifyou start the System Setup program again during your current work session, the processing speed displayed for the Boot Speed option may not match the actual speed at which your computer is running. For a change in the Boot Speed option to take effect, you must reboot your computer. Brightness Brightness allows you to specify the brightness of the display when the computer is operating on battery power. Use the left- and right-arrow keys to change the brightness of the display. When the computer is powered by a battery, the default is Minimum. If the computer is using AC power, the default is Maximum. A change to the Brightness option takes effect immediately (rebooting is not required). Click Volume Click Volume allows you to disable or adjust the volume of the keyboard clicks if the Keyboard Click option is enabled. The default is Maximum. A change to the Click Volume option takes effect immediately (rebooting is not required). NOTE: This option also controls the volume of the PC Card and error message beep codes. Configure Setup Configure Setup allows you to restrict access to the System Setup program in the same way a system password restricts access to the system. Only available when you set the administrator password. CPU Serial Number CPU Serial Number enables support of the Intel? Mobile Pentium? III processor serial number. This field allows you to enable or disable recognition of the serial number of an Intel Mobile Pentium III processor. Settings for this option are: Disabled (the default) — Indicates that the serial number cannot be read. Enabled — Indicates that the serial number can be read. Date Date resets the date on the computer's internal calendar. Your computer automatically displays the day of the week corresponding to the settings in the three fields that follow (month, day-of-the-month, and year). A change to the Date option takes effect immediately (rebooting is not required). However, you must rebootto make the change apparent to the operating system. To change the date, press the right-arrow key to increase the number in the highlighted field, or press the left-arrow key to decrease the number. If you prefer, you can type in numbers in the month and day-of-themonth fields. Disk Time-out Disk Time-out lets you determine how long your hard-disk drive remains idle before the drive motor turns off to conserve battery power. NOTE: This feature does not function with the Advanced Configuration and Power Interface (ACPI). The AC option is set to Disabled. No user-selectable settings are available for this option. Settings for Battery option are: Disabled 15 Seconds 1 Minute 2 Minutes 3 Minutes 4 Minutes 5 Minutes 10 Minutes 15 Minutes 30 Minutes 1 Hour The default is 3 Minutes if the computer is powered by a battery. To increase battery operating time, set Disk Time-out to a lower number. However, if your software requires frequent hard-disk drive accesses, using a higher time-out setting may save battery power and time by minimizing the number of times the hard-disk drive must power up. NOTE: Set Disk Time-out to Disabled if using it causes compatibility problems with your software. A change to the Disk Time-out option takes effect immediately (rebooting is not required). If you are not in the System Setup program, you can turn off the hard-disk drive immediately by pressing . The drive resumes normal operation automatically when it is accessed by the microprocessor. NOTE: Certain key combinations may not function with the Advanced Configuration and Power Interface (ACPI) or may require configuration with the Power Management Properties window in the Control Panel. See Power Management Settings. Diskette Drive ADiskette Drive A identifies the location of the 3.5-inch diskette drive: Modular Bay, Parallel Port, or Not Installed. No user-selectable settings are available for this option. Diskette Drive B Diskette Drive B identifies the location of a second 3.5-inch diskette drive: Parallel Port, Modular Bay, or Not Installed. No user-selectable settings are available for this option. Diskette Reconfig Diskette Reconfig allows application programs that access the diskette drive to run at their optimum speed. Settings are At Reboot Only and Any Time. When Diskette Reconfig is set to Any Time (the default), you do not have to reboot after you install a diskette drive in the modular bay or attach a diskette drive to the parallel connector on the back of the computer. However, some application programs such as virus scans that access the diskette drive will run very slowly if the diskette drive is not in the modular bay or connected to the parallel port. When Diskette Reconfig is set to At Reboot Only, such application programs run at normal speed, but you must reboot after installing or attaching a diskette drive. Display Close Display Close lets you determine whether your computer enters suspend mode when the display is closed or whether only the display is turned off. Suspend (the default) — Allows the computer to enter suspend mode when the display is closed. Active — Turns off the display, but does not put the computer into suspend mode. NOTE: With systems running under ACPI, settings for these features are controlled from the Power Management Properties window in the Control Panel. Under ACPI, suspend mode is referred to as sleep mode. Activate the sleep mode by selecting Sleep from the Power Management Properties window. Display Time-out Display Time-out lets you decide how long the computer operates with no input/output (I/O) activity before turning off the display to conserve battery power. Settings for this option in both the AC and Battery categories are: Disabled 1 Minute 5 Minutes 10 Minutes2 Minutes 3 Minutes 4 Minutes 15 Minutes 30 Minutes 1 Hour The Battery default is 4 Minutes. To increase battery operating time, set Display Time-out to a lower number of minutes. NOTE: Set the Display Time-out option to Disabled if using it causes compatibility problems with your software. A change to the Display Time-out option takes effect immediately (rebooting is not required). If you are not in the System Setup program, you can turn off the display immediately by pressing . The display resumes normal operation automatically when you press a key or move the cursor. NOTE: With systems running under ACPI, settings for this feature are controlled from the Power Management Properties window in the Control Panel. Key combinations for power management activities must be configured in the Power Management Properties window. Docking Ethernet Docking Ethernet enables or disables the internal ethernet controller in the a Dell Latitude C/Port Family Advanced Port Replicator (C/Port APR) or C/Dock Family Expansion Station. A change to this option takes effect when you reboot. Docking IRQ Docking IRQ tells the computer which IRQ to assign to the docking station or replicator during the boot sequence. If this option is set to Optimized, the docking station or replicator is assigned a dedicated IRQ during the boot sequence. Select IRQ 11 if a peripheral device requires the use of the dedicated IRQ. Docking Status Docking Status shows whether the computer is attached to a Dell Latitude C/Port Family APR or C/Dock Family Expansion Station. No user-selectable settings are available for this option. External Hot Key External Hot Key lets you use the key on the external keyboard the same way you use the key on the computer's built-in keyboard. Set this option to Scroll Lock (the default) if you are using an external keyboard. Set this option to Not Installed to disable this function on the external keyboard. Hard-disk Drive Password(s) System Primary Password System Modular Bay Password Dock Media Bay Password Hard-disk drive password(s) displays the current status of the primary hard-disk drive password and allows you to assign or change this password. You can set a primary password for the system, the system modular bay, and the dock media bay. Settings for this option are: Disabled (the default) — Indicates that no password is assigned Enabled — Indicates that a password is currently assigned NOTICE: The password features provide a high level of security for the data in your computer. However, they are not foolproof. If your data requires more security, you should obtain and use additional forms of protection, such as data encryption programs or PC Cards with encryption features. Infrared Data Port Infrared Data Port allows you to avoid resource conflicts by remapping the address of the infrared ports or disabling the port. The COM1, COM2, COM3, and COM4 settings allow you to take advantage of the computer's Fast IR support. NOTE: Before you enable infrared driver support, you must enable the Infrared Data Port option by selecting a COM setting (COM3 is recommended). You must also set the Infrared Mode option to either Fast IR or Slow IR. Settings for this option are: Disabled (the default) — Disables the infrared data port and makes the direct memory access (DMA), interrupt request (IRQ), and I/O resources available for another serial device to use COM1 — Maps the infrared data port to COM1 COM2 — Maps the infrared data port to COM2 COM3 — Maps the infrared data port to COM3 COM4 — Maps the infrared data port to COM4 For a change in the Infrared Data Port option to take effect, you must reboot your computer.Infrared Mode Infrared Mode sets the data transfer rates of the infrared transmitter in the system or the dock. NOTE: Before you enable infrared support, you must enable the Infrared Data Port option by selecting a COM setting (COM3 is recommended). You must also set the Infrared Mode option to either Fast IR or Slow IR. Keyboard Click Keyboard Click lets you choose whether the built-in keyboard makes audible clicking sounds. The Click Volume option must be enabled for this option to function. The volume of the simulated key clicks is controlled by the setting in the Click Volume option. Settings for this option are Disabled (the default) and Enabled. A change to the Keyboard Click option takes effect immediately (rebooting is not required). Level 2 Cache Level 2 Cache tells you how much cache memory your computer has. No user-selectable settings are available for this option. Modular Bay Modular Bay identifies the kind of device—Diskette Drive, Battery, HDD (hard-disk drive—indicates the drive's size), LS-120, DVD-ROM, CD-ROM, or CD-RW Drive—that is installed in the modular bay. If the modular bay does not contain a device or if a travel bay is installed, this option reads Not Installed. No userselectable settings are available for this option. Microprocessor Microprocessor displays the type and speed of the microprocessor installed on your computer's system board. No user-selectable settings are available for this option. Num Lock Num Lock determines if the system boots with the Num Lock enabled or disabled when an external keyboard is attached. Settings for this options are Disabled (the default) Enabled.A change to the Num Lock option has no effect when the system is booted unless an external keyboard is attached. Parallel Mode Parallel Mode controls whether the computer's integrated parallel port acts as a Personal System/2 (PS/2)- compatible (Bidirectional) port, Advanced Technology (AT)-compatible (Normal) port, or Extended Capabilities Port (ECP)-compatible port. The default for Parallel Mode is ECP. Windows 95 and 98 use ECP protocol automatically if it detects an ECP-compatible device. Set this option according to the type of peripheral device connected to the parallel port. To determine the correct mode to use, see the documentation that came with the device. NOTE: The ECP setting also works for most software written for the AT and PS/2 modes. Devices that use ECP mode may come with special drivers that need to be installed in order to use these modes. Setting Parallel Mode to Disabled disables the parallel port and its assigned LPT address, freeing its interrupt for another device to use. For a change in the Parallel Mode option to take effect, you must reboot your computer. Pointing Device Pointing Device enables and disables the computer's touch pad and track stick. Settings for this option are: Touch Pad-PS/2 Mouse (the default) Serial Mouse — Disables the touch pad and track stick and allows you to use a mouse connected to the serial connector on the I/O port PS/2 Mouse — Disables the integrated touch pad when a PS/2 mouse is present. If you want to use a serial mouse, you must first set the Pointing Device option to Serial Mouse. For a change in the Pointing Device option to take effect, you must reboot your computer. Power Management Power Management allows you to enable or disable power conservation features when the computer is being powered by a battery or AC power. When this option is disabled, the related power management functions are not visible. If you want to use any of the time-out options while using battery power, set the Battery option to Enabled. If you want to use the time-out options while using AC power, the set the AC option to Enabled.NOTE: With systems running under ACPI, power management settings are controlled from the Power Management Properties window in the Control Panel. A change to the Power Management option takes effect immediately (rebooting is not required). Primary Hard Drive Primary Hard Drive displays the capacity of your computer's hard-disk drive. No user-selectable settings are available for this option. Primary Password Primary Password displays the current status of the primary password and allows you to assign or change this password. Settings for this option are: Disabled (the default) — Indicates that no primary password is assigned Enabled — Indicates that a primary password is currently assigned If you assign a primary password, the computer prompts you for the password each time you boot the computer. NOTICE: The password features provide a high level of security for the data in your computer. However, they are not foolproof. If your data requires more security, you should obtain and use additional forms of protection, such as data encryption programs or PC Cards with encryption features. Ring/Event Resume Ring/Event Resume lets you determine if the computer exits suspend mode when an installed modem card receives an incoming call. This feature is supported if the optional internal modem is installed; to use this feature with a modem PC card, it must be supported by the PC Card and by your operating system. NOTE: With systems running under ACPI, power management settings are controlled from the Power Management Properties window in the Control Panel. Certain features require configuration through the Power Management Properties window and others may not function with ACPI. Settings for this option are: Enabled (the default) — Resumes normal operation when the computer detects a modem ring Disabled — Keeps the computer in suspend mode when the computer detects a modem ring NOTES: Dell recommends that you set Ring/Event Resume to Disabled when an external serial device, other than a modem, is connected to your computer.In order for the Ring/Event Resume option to work properly, this feature must be enabled in the device driver for your modem PC Card. All drivers supplied by Dell with your computer are configured to allow the computer to resume normal operation when a modem receives an incoming call. If you use a PC Card that you did not receive from Dell, check the documentation to make sure this feature is set to Enabled. A change to the Ring/Event Resume option takes effect immediately (rebooting is not required). S2D Time-out S2D Time-out lets you determine how long your computer remains idle (no I/O activity) before activating suspend-to-disk (S2D) mode to conserve battery power. NOTE: With systems running under ACPI, settings for power management features, such as key combinations and suspend-to-disk mode, are controlled from the Power Management Properties window in the Control Panel. The key combinations of or may not function with ACPI if the settings have not been activated from the Power Management Properties window. The suspend-to-disk mode is referred to as the hibernate mode for systems running ACPI. To activate the hibernate mode, make sure that you have configured the appropriate key combinations from the Power Management Properties window. Settings for this option in both the AC and Battery categories are: Disabled 30 Minutes 1 Hour 2 Hours 3 Hours 4 Hours 6 Hours 8 Hours (default) 12 Hours A change to the S2D Time-out option takes effect immediately (rebooting is not required). If you are not in the System Setup program, you can activate S2D Time-out mode at any time by pressing . Press the power switch to resume from S2D mode. Serial Port Serial Port allows you to map the address of the serial port or to disable the serial port. Settings for this option are:COM1 (the default) — Maps the serial port to COM1 COM2 — Maps the serial port to COM2 COM3 — Maps the serial port to COM3 COM4 — Maps the serial port to COM4 Disabled — Disables the serial port and its assigned COM address, freeing that interrupt for another device to use For a change in the Serial Port option to take effect, you must reboot your computer. Service Tag Service Tag displays the computer's service code, which was programmed into NVRAM by Dell during the manufacturing process. Be prepared to supply this identification during technical assistance or service calls. The service tag is also accessed by certain Dell support software, including diagnostics. No user-selectable settings are available for this option. NOTE: Convert the service tag number into an express service code when prompted to do so the first time you turn on the computer (or use the program in the Dell Accessories folder). Keep the code handy in case you call Dell for technical assistance. The code helps Dell's automated support telephone system direct your call more efficiently. Smart CPU Mode Smart CPU Mode allows the computer to slow down the microprocessor automatically if it is not being actively used. This feature is a key component to the thermal control of the system. NOTE: With systems running under ACPI, power management settings are controlled from the Power Management Properties window in the Control Panel. Certain features require configuration through the Power Management Properties window and others may not function with ACPI. Settings for this option are: Enabled (the default) — Saves power, helps to lower system temperatures, and extends battery life by allowing the computer to slow down the microprocessor when it is inactive Disabled — Keeps the microprocessor running at its normal operating speed regardless of microprocessor inactivity (can reduce battery life) NOTES: In rare situations, some communications software may not work properly when Smart CPU Mode is enabled. Dell recommends that you set Smart CPU Mode to Disabled if your computer is experiencing performance degradation. Interactive application programs should function well when Smart CPU Mode is set to Enabled. (Examples of interactive programs include spreadsheet, text editor, graphics design, entertainment,educational, and utility programs.) However, you may experience performance degradation when recalculating a large spreadsheet or during an extensive screen redraw in a graphical program. Benchmark utilities may not perform as intended when doing microprocessor speed tests. If the software you use suffers significant performance degradation, set Smart CPU Mode to Disabled. A change to the Smart CPU Mode option takes effect immediately (rebooting is not required). Intel SpeedStep™ Setup SpeedStep Setup allows you to set the performance level for the microprocessor to maximum performance or minimum performance on battery or AC power. NOTES: This utility is available only for CPx J-Series systems. With systems running under ACPI, power management settings are controlled from the Power Management Properties window in the Control Panel. Certain features require configuration through the Power Management Properties window and others may not function with ACPI. Settings for this option are: Disabled (the default) — Sets the system to operate in the lowest performance mode possible. When this option is selected, the SpeedStep tab of the Power Management Properties window will not be available. Automatic — Allows the BIOS to set the system into either AC performance or Battery performance mode at POST, based on AC availability. Maximum Optimized AC — Allows the BIOS to set the microprocessor to highest performance mode possible, if the AC adapter is inserted. Battery Optimized — Allows the BIOS to set the microprocessor to the lowest performance mode possible, if the AC adapter is inserted. Suspend Time-out Suspend Time-out lets you determine how long your computer remains idle before activating suspend mode to conserve battery power. NOTE: With systems running under ACPI, power management settings are controlled from the Power Management Properties window in the Control Panel. Certain features require configuration through the Power Management Properties window and others may not function with ACPI. Settings for this option in both AC and Battery categories are: Disabled 1 Minute 2 Minutes 5 Minutes 10 Minutes (default) 15 Minutes3 Minutes 4 Minutes 30 Minutes 1 Hour To increase battery operating time, set the Suspend Time-out option to a lower number of minutes. NOTE: Set the Suspend Time-out option to Disabled if using it causes compatibility problems with your software. A change to the Suspend Time-out option takes effect immediately (rebooting is not required). If you are not in the System Setup program, you can activate suspend mode at any time by pressing . The computer resumes normal operation automatically when you press the power button. System Memory System Memory displays the total amount of synchronous dynamic random-access memory (SDRAM) installed in your computer. No user-selectable settings are available for this option. The amount of memory displayed changes if you install or remove a memory module. System Primary System Primary displays the current status of the primary hard-disk drive password and allows you to assign or change this password. Settings for this option are: Disabled (the default) — Indicates that no primary hard-disk drive password is assigned Enabled — Indicates that a primary hard-disk drive password is currently assigned NOTICE: The password features provide a high level of security for the data in your computer. However, they are not foolproof. If your data requires more security, you should obtain and use additional forms of protection, such as data encryption programs or PC Cards with encryption features. Time Time resets the time on the computer's internal clock. Time is kept in a 24-hour format (hours:minutes:seconds). NOTE: If a network server controls the time reflected by the Time option, changing this option has no effect. A change to the Time option takes effect immediately (rebooting is not required). However, you must rebootto make the change apparent to the operating system. Universal Connect The Universal Connect option functions with the Dell Latitude C/Port Family APR if the computer uses Windows 95 or Windows 98. Set this option to Enabled (the default) if you often use more than one C/Port APR and want to minimize the initialization time when you connect the replicator to the computer. When this option is set to Disabled, the operating system generates a new profile each time you connect to a different docking device. Video Memory Video Memory displays the amount of video memory installed on the system board. No user-selectable settings are available for this option. Wakeup on LAN Wakeup on LAN enables the computer to power up when triggered by a special LAN signal. A change to the Wakeup on LAN option takes effect immediately. Back to Contents PageBack to Contents Page Suspend-to-Disk Utility (For Windows 95, Windows 98, and Windows NT Only): Dell™ Latitude™ CPx H-Series/J-Series User's Guide Suspend-to-Disk Utility Removing the S2D Partition Creating the S2D Partition Suspend-to-Disk Utility The Suspend-to-Disk (S2D) utility allows you to manage the S2D partition in your file system as your computing needs change. For instance, you can remove the S2D partition if you need the space on the harddisk drive for other purposes, or you can use the S2D utility to create the partition if you have removed it. Removing the S2D Partition If you want to use the S2D partition on your hard-disk drive for another purpose (for instance, if you are running out of file space), perform the following steps to remove the partition: 1. At an MS-DOS® prompt, type cd c:\dell\util and press to change to the directory on your hard-disk drive that contains the S2D utility files. If you are using an operating system that is not compatible with MS-DOS, see the readme.s2d file for instructions. 2. Type rms2d and press . Status messages appear on the display as the removal process progresses. When the S2D partition has been removed, the following message appears: The S2D partition was successfully removed. NOTE: After you remove the S2D partition, the computer cannot activate suspend-to-disk mode until you recreate the partition. If you try to activate suspend-to-disk mode and receive the message No Suspend-To-Disk partition available, you must create an S2D partition. Creating the S2D Partition The mks2d.exe file creates the S2D partition the computer uses to store the system data that is saved when you put the computer in suspend-to-disk mode. Use the mks2d.exe file to create a new S2D partition in the following cases:If Dell did not install MS-DOS on your hard-disk drive If you increase the amount of system memory by adding a memory module If you used the rms2d.exe file to remove the original S2D partition and now want to recreate the partition If your hard-disk drive becomes corrupted If you install a new hard-disk drive If you received the system utilities separately on diskette or CD or if you deleted the S2D utility from your hard-disk drive To create an S2D partition, perform the following steps. NOTE: If you are creating the partition on a new hard-disk drive, if Dell did not install MS-DOS on your hard-disk drive, or if you are using an operating system that is not compatible with MS-DOS, read the readme.s2d file before performing the following procedure. 1. At an MS-DOS prompt, type cd c:\dell\util and press to change to the directory on your hard-disk drive that contains the S2D utility files. 2. Type mks2d and press . As the utility builds the partition, status messages appear on the display. If an error message appears, it provides information about which steps to take to continue building the partition. When the S2D partition has been built and verified, the following message appears: The S2D partition was successfully created. Back to Contents PageBack to Contents Page Error Messages and Flash Codes: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Error Messages Memory Allocations System Flash Codes I/O Memory Map Avoiding Interrupt Assignment Conflicts Error Messages Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message may appear on the computer's display or on an external monitor (if one is attached), or a flash code may be emitted. If an error message appears on the display or external monitor, make a note of the message. For an explanation of the message and suggestions for correcting any errors, see Table 1. The messages are listed alphabetically. NOTE: If the message is not listed In Table 1, see the documentation for the application program that was running at the time the message appeared and/or the operating system documentation for an explanation of the message and a recommended action. Table 1. System Error Messages Message Cause Action Auxiliary device failure The touch pad, track stick, or external PS/2 mouse may be faulty. If you are using an external mouse only, check the connection for a loose or improperly connected cable. If the problem persists, enable the Pointing Device option. If the problem persists, call Dell for technical assistance. Bad command or file name The command you entered does not exist or is not in the pathname you specified. Make sure that you have typed the command correctly, placed spaces in the proper location, and used the correct pathname. Cache disabled due to failure The primary cache internal to the microprocessor has failed. Call Dell for technical assistance. Data error The diskette or hard-disk drive cannot read the data. Run the appropriate utility to check the file structure of the diskette drive or hard-disk drive. See the documentation that came with your operating system. Decreasing available memory One or more memory modules may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. Disk C: failed initialization The hard-disk drive failed initialization. Run the Hard-Disk Drive tests in the Dell Diagnostics. Diskette drive 0 seek failure A cable may be loose, or the system configuration information may not match the hardware configuration. Run the Diskette Drive tests in the Dell Diagnostics. If error is not corrected, have the cables checked by an authorized service technician. Diskette read failure A cable may be loose, or the diskette may be faulty. If the diskette-drive access indicator lights up, try a different diskette. Diskette subsystem reset failed The diskette drive controller may be faulty. Run the Diskette Drive tests in the Dell Diagnostics. Diskette write- Because the diskette is write-protected, Slide the write-protect notch up.protected the operation cannot be completed. Drive not ready No diskette is in the diskette drive, or no hard-disk drive is in the drive bay. The operation requires a diskette in the drive or a hard-disk drive in the bay before it can continue. Put a diskette in the drive, or push the diskette all the way into the drive until the eject button pops out. Or, install a hard-disk drive in the drive bay. Error reading PCMCIA card The computer cannot identify the PC Card. Reseat the card or try another PC Card that you know works. Extended memory size has changed The amount of memory recorded in NVRAM does not match the memory installed in the computer. Reboot the computer. If the error appears on the display again, call Dell for technical assistance. Gate A20 failure An installed memory module may be loose. Reseat the memory modules and, if necessary, replace them. General failure The operating system is unable to carry out the command. This message is usually followed by specific information—for example, Printer out of paper. Respond by taking the appropriate action. Hard-disk drive configuration error The computer cannot identify the drive type. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer, reinstall the drive, and reboot the computer. Run the HardDisk Drive tests in the Dell Diagnostics. Hard-disk drive controller failure 0 The hard-disk drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive tests in the Dell Diagnostics. CD-ROM drive controller failure 1 The CD-ROM drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the CD-ROM Drive tests in the Dell Diagnostics. Hard-disk drive failure The hard-disk drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive tests in the Dell Diagnostics Hard-disk drive read failure The hard-disk drive may be faulty. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive tests in the Dell Diagnostics Invalid configuration informationplease run System Setup Program The system configuration information does not match the hardware configuration. This message is most likely to occur after a memory module is installed. Correct the appropriate options in the System Setup program. Keyboard clock line failure A cable or connector may be loose, or the keyboard may be faulty. Run the Keyboard Controller test in the Dell Diagnostics. Keyboard controller failure A cable or connector may be loose, or the keyboard may be faulty. Reboot the computer, and avoid touching the keyboard or the mouse during the boot routine. If the problem persists, run the Keyboard Controller test in the Dell Diagnostics. Keyboard data line failure A cable or connector may be loose, or the Run the Keyboard Controller test in the Dell Diagnostics.keyboard may be faulty. Keyboard stuck key failure If an external keyboard or keypad is being used, a cable or connector may be loose or the keyboard may be faulty. If the integrated keyboard is being used, the keyboard may be faulty. A key on the integrated keyboard or external keyboard may have been pressed while the computer was booting. Run the Stuck Key test in the Dell Diagnostics. Memory address line failure at address, read value expecting value An installed memory module may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. Memory allocation error The software you are attempting to run is conflicting with the operating system, another application program, or a utility. Turn off the computer, wait 30 seconds, and then restart it. Try to run the program again. If the problem persists, contact the software company. Memory data line failure at address, read value expecting value An installed memory module may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. Memory double word logic failure at address, read value expecting value An installed memory module may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. Memory odd/even logic failure at address, read value expecting value An installed memory module may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. Memory write/read failure at address, read value expecting value An installed memory module may be faulty or improperly seated. Reseat the memory modules and, if necessary, replace them. No boot device available The computer cannot find the diskette or hard-disk drive. If the diskette drive is your boot device, make sure that there is a bootable diskette in the drive. If the hard-disk drive is your boot device, make sure that the drive is installed, properly seated, and partitioned as a boot device. No boot sector on hard-disk drive The operating system may be corrupted. Reinstall your operating system. See the documentation that came with your operating system. No timer tick interrupt A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. Non-system disk or disk error The diskette in drive A or your hard-disk drive does not have a bootable operating system installed on it. If you are trying to boot from the diskette, replace it with one that has a bootable operating system. Not a boot diskette There is no operating system on the diskette. Boot the computer with a diskette that contains an operating system. Optional ROM bad checksum The optional ROM apparently failed. Call Dell for technical assistance.Sector not found The operating system cannot locate a sector on the diskette or hard-disk drive. You probably have a bad sector or corrupted FAT on the diskette or harddisk drive. Run the appropriate utility to check the file structure on the diskette or hard-disk drive. If a large number of sectors are defective, back up the data (if possible), and then reformat the diskette or hard-disk drive. Seek error The operating system cannot find a specific track on the diskette or hard-disk drive. If the error is on the diskette drive, try another diskette in the drive. Shutdown failure A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. Time-of-day clock lost power Data stored in NVRAM has become corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data. To restore the data, press to enter the System Setup program. Then immediately exit it. If the message reappears, call Dell for technical assistance. Time-of-day clock stopped The reserve battery that supports the data stored in NVRAM may be read. Connect your computer to an electrical outlet to charge the battery. If the problem persists, call Dell for technical assistance. Time-of-day not set-please run the System Setup program The time or date stored in the System Setup program does not watch the system clock. Correct the settings for the Date and Time options. (For instructions, see "System Setup Program.") Timer chip counter 2 failed A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. Unexpected interrupt in protected mode The keyboard controller may be malfunctioning, or an installed memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. Warning: Battery is critically low. The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate suspend-to-disk mode or turn off the computer. System Flash Codes When errors that occur during the boot routine cannot be reported on the built-in display or on an external monitor (if attached), the Num Lock, Caps Lock, and Scroll Lock indicators (see Figure 1) may flash together in a pattern of lights (or flash code) that identifies the problem. For example, one flash, followed by a second flash, and then a burst of three flashes (code 1-1-3) means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is important to the Dell support staff if you need to call for technical assistance. The Num Lock, Caps Lock, and Scroll Lock indicators flash briefly when the computer is turned on. The flash codes, if needed, occur after the boot routine. Figure 1. Flash Code Indicators1 Scroll Lock 2 Caps Lock 3 Num Lock When the computer emits a flash code, write it down on a copy of the Diagnostics Checklist and then look up its cause and meaning in Table 2. If you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. If you are still unable to resolve the problem, call Dell for technical assistance. Table 2. Flash Codes and Corrective Actions Message Cause Action 1-1-3 NVRAM write/read failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 1-1-4 ROM BIOS checksum failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 1-2-1 Programmable interval timer failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 1-2-2 DMA initialization failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 1-2-3 DMA page register write/read failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 1-3-1 through 2-4-4 An installed memory module is not being properly identified or used. Make sure that a memory module is installed in one of the memory module sockets on the system board. The computer will not function unless at least one memory module is installed. 3-1-1 Slave DMA register failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 3-1-2 Master DMA register failure. Run the System Set tests in the Dell Diagnostics. If the program does not load, call Dell for technical assistance. 3-1-3 Master interrupt mask register failure. Call Dell for technical assistance. 3-1-4 Slave interrupt mask register failure. Call Dell for technical assistance. 3-2-4 Keyboard controller test failure. Run the Keyboard Controller test in the Dell Diagnostics. 3-3-4 Display memory test failure. Run the Video Memory test in the Dell Diagnostics. 3-4-1 Display initialization failure. Run the Video tests in the Dell Diagnostics. 3-4-2 Display retrace test failure. Run the Video tests in the Dell Diagnostics. 4-2-1 No timer tick. Call Dell for technical assistance. 4-2-2 Shutdown failure. Call Dell for technical assistance. 4-2-3 Gate A20 failure. Call Dell for technical assistance. 4-2-4 Unexpected interrupt in protected mode. Call Dell for technical assistance. 4-3-1 Memory failure above address 0FFFFh. Run the System Memory tests in the Dell Diagnostics. 4-3-3 Timer chip counter 2 failure. Call Dell for technical assistance. 4-3-4 Time-of-day clock stopped. Call Dell for technical assistance.4-4-1 Serial port failure. Run the Serial/Infrared Ports tests in the Dell Diagnostics. 5-1-2 No usable memory. Run the System Memory tests in the Dell Diagnostics. Avoiding Interrupt Assignment Conflicts Problems can arise if two devices attempt to use the same interrupt request (IRQ) line. To avoid this type of conflict, check the documentation for the default IRQ line setting for each installed device. Then consult Table 3 to configure the device for one of the available IRQ lines. NOTES: Installed devices cannot share the same COM port address. The default address of your computer's serial port is COM1. To view IRQ line assignments in the Microsoft® Windows® 95 and Windows 98 operating systems, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Select the Device Manager tab, and then doubleclick Computer. Table 3. IRQ Line Assignments IRQ Line Reserved/Available IRQ0 Reserved; generated by the system timer IRQ1 Reserved; generated by the keyboard controller to signal that the keyboard output buffer is full IRQ2 Reserved; generated internally by the interrupt controller to enable IRQ8 through IRQ15 IRQ3 Available for use by a PC Card unless the integrated serial port or infrared port is configured for COM2 or COM4 IRQ4 Available for use by a PC Card unless the integrated serial port or infrared port is configured for COM1 (the default) or COM3 IRQ5 Available for use by the audio controller IRQ6 Generated by the diskette drive controller to indicate that the diskette drive requires the attention of the microprocessor IRQ7 Available for use by a PC Card or audio controller if the parallel port is disabled IRQ8 Reserved; generated by the system I/O controller's RTC IRQ9 Reserved; generated by the video controller IRQ10 Available for use by a PC Card or audio controller unless the C/Port Family APR or C/Dock Family Expansion Station is attached IRQ11 Generated by USB, PC Card, and audio controllers; available for use by a PC Card IRQ12 Reserved; generated by the keyboard controller to indicate that the output buffer of the DualPoint integrated pointing device or the external PS/2 mouse is full IRQ13 Reserved; generated by the math coprocessor IRQ14 Reserved; generated by the hard-disk drive to indicate that the drive requires the attention of the microprocessor IRQ15 Reserved; generated by CD-ROM drive in the modular bay to indicate that the drive requires the attention of the microprocessor Memory Allocations Table 4 provides a map of the conventional memory area. When the microprocessor or a program addresses a location within the conventional memory range, it is physically addressing a location in main memory.NOTE: To view memory allocations in Windows 95 and Windows 98, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Click the Device Manager tab, and then double-click Computer. Table 4. Conventional Memory Map Address Range Use 0000h-003FFh Interrupt vector table 00400h-00FFFF BIOS data area 00500h-005FFh MS-DOS® and BASIC work area 00600h-9FBFFh User memory Table 5 provides a map of the upper memory area. Some of these addresses are dedicated to various system devices, such as the system/video basic input/output system (BIOS). Others are available for use by expansion cards and/or an expanded memory manager (EMM). When the microprocessor or a program addresses a location within the upper memory area, it is physically addressing a location within one of these devices. Table 5. Upper Memory Map Address Range Use 0009FC00-0009FFFF PS/2-mouse data area 000A0000-000BFFFF Video RAM 000C0000-000CFFFF Video BIOS 000CC000-000CDFFF Reserved for PC Card 000F0000-000FFFFF System BIOS 00100000-03FFFFFF High memory area FD000000-FDFFFFFF Video RAM FF200000-FF2FFFFF Video RAM FFFE0000-FFFFFFFF BIOS ROM I/O Memory Map Table 6 provides a map of memory addresses reserved by the system for peripheral input/output (I/O) devices. Use the information in Table 6 to determine if the memory address of an external peripheral (such as a PC Card) conflicts with a memory address reserved by the system. Check the documentation of the external I/O device to determine its memory address. If there is a conflict with a memory address reserved by the system, change the address of the device. NOTE: To view I/O addresses in Windows 95 and Windows 98, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Click the Device Manager tab, and then double-click Computer. Table 6. I/O Memory Map Address Device 0000-001F DMA controller #1 0020-003F Interrupt controller #1 0040-005F System timers0060-006F Keyboard controller 0070-007F RTC and NMI enable 0080-009F DMA page registers 00A0-00BF Interrupt controller #2 00C0-00DF DMA controller #2 00F0-00FF Math coprocessor 0170-0177 CD-ROM drive controller 01F0-01F7 Hard-disk drive controller 0210-0217 Audio controller 0220-022F Audio controller 0270-0277 Fast IR 0376-0376 IDE controller 0378-037F LPT1 0388-038B Audio controller 038B-03BB VGA 03C0-03DF VGA 03E0-03E1 PC Card controller 03E8-03EF Fast IR 03F0-03F7 Diskette controller 03F8-03FF COM1 0530-0537 Audio controller 0778-077B ECP registers ECE0-ECFF USB controller FFA0-FFAF PCI-IDE bus registers Back to Contents PageBack to Contents Page Help Overview: Dell™ Latitude™ CPt C-Series Portable Computers User's Guide Technical Assistance Product Information Help Tools Returning Items for Warranty Repair or Credit Problems With Your Order Before You Call Technical Assistance If you need assistance with a technical problem, perform the following steps: 1. Run the Dell Diagnostics. 2. Make a copy of the Diagnostics Checklist and fill it out. 3. Use Dell's extensive suite of online services available at Dell's World Wide Web site (http://www.dell.com) for help with installation and troubleshooting procedures. 4. If the preceding steps have not resolved the problem, call Dell for technical assistance. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Dell's Express Service Code system may not be available in all countries. For instructions on using the technical support service, see "Technical Support Service" and "Before You Call." Help Tools Dell provides a number of tools to assist you. These tools are described in the following sections. NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most of the services described in this section, including AutoTech, TechFax, order status, technical support, and product information.You can access Dell’s support Web site at http://support.dell.com. Click the map that appears to select your country and the Welcome to support.dell.com page opens. Enter your system information to access help tools and information such as: Support Your Dell — From this page you can access a number of tools and information such as system documentation, drivers and BIOS updates, and self-diagnostic tools for resolving many computer-related issues by following interactive flowcharts. Ask Dudley — Enter a question about your computer or about software. This tool searches the Dell Knowledge Base and Dell Support for answers and related topics. Communicate With Dell — Use Dell Talk Forum, a public discussion moderated by Dell technical support specialists, to obtain technical information or submit requests via e-mail to Dell Support. You can contact Dell electronically by using the following addresses: World Wide Web http://www.dell.com/ http://www.dell.com/ap/ (for Asian/Pacific countries only) http://www.euro.dell.com (for Europe only) http://www.dell.com/la/ (for Latin American countries) Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Service mobile_support@us.dell.com apsupport@dell.com (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) Electronic Quote Service sales@dell.com apmarketing@dell.com (for Asian/Pacific countries only) Electronic Information Service info@dell.com AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers.When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it. The AutoTech service is available 24 hours a day, seven days a week. You can also access this service through the technical support service. For the telephone number to call, see the contact numbers for your region. TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate. For the TechFax telephone number to call, see the contact numbers for your region. TechConnect BBS Use your modem to access Dell's TechConnect bulletin board service (BBS) 24 hours a day, seven days a week. The service is menu-driven and fully interactive. The protocol parameters for the BBS are 1200 to 19.2K baud, 8 data bits, no parity, 1 stop bit. Automated Order-Status System You can call this automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region. Technical Support Service Dell's industry-leading hardware technical support service is available 24 hours a day, seven days a week, to answer your questions about Dell hardware. Our technical support staff pride themselves on their track record: more than 90 percent of all problems and questions are taken care of in just one toll-free call, usually in less than 10 minutes. When you call, our experts can refer to records kept on your Dell system to better understand your particular question. Our technical support staff use computer-based diagnostics to provide fast, accurate answers to questions. To contact Dell's technical support service, see "Before You Call" and then call the number for your country as listed in "Contacting Dell." Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region.Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit Dell's World Wide Web site at http://www.dell.com. For the telephone number to call to speak to a sales specialist, see "Contacting Dell." Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see the contact numbers for your region. 2. Include a copy of the invoice and a letter describing the reason for the return. 3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides, and so on) if the return is for credit. 5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automatedsupport telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Make sure the system documentation is available. CAUTION: If you need to remove the computer covers, be sure to first disconnect the computer system's power and modem cables from all electrical outlets. Diagnostics ChecklistDate: Name: Address: Phone number: Service tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you connected to a network? Yes No Network, version, and network card: Programs and versions: Refer to your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Back to Contents PageBack to Contents Page Contacting Dell: Dell™ Latitude™ CPx H-Series/J-Series User's Guide Overview Europe Contact Numbers International Dialing Codes Asia and Other Regions Contact Numbers Americas Contact Numbers Overview When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following sections. "International Dialing Codes" provides the various codes required to make long-distance and international calls. "Americas Contact Numbers," "Europe Contact Numbers," and "Asia and Other Regions Contact Numbers" provide local telephone numbers, area codes, toll-free numbers, and e-mail addresses, if applicable, for each department or service available in various countries around the world. If you are making a direct-dialed call to a location outside of your local telephone service area, determine which codes to use (if any) in "International Dialing Codes," in addition to the local numbers provided in the other sections. For example, to place an international call from Paris, France to Bracknell, England, dial the international access code for France followed by the country code for the U.K., the city code for Bracknell, and then the local number as shown in the following illustration: To place a long-distance call within your own country, use area codes instead of international access codes, country codes, and city codes. For example, to call Paris, France from Montpellier, France, dial the area code plus the local number as shown in the following illustration: The codes required depend on where you are calling from as well as the destination of your call; in addition, each country has a different dialing protocol. If you need assistance in determining which codes to use, contact a local or an international operator. NOTES: Toll-free numbers are for use only within the country for which they are listed. Area codes are most often used to call long distance within your own country (not internationally)—in other words, when your call originates in the same country you are calling. Have your Express Service Code ready when you call. The code helps Dell's automated-supporttelephone system direct your call more efficiently. International Dialing Codes Click a listed country to obtain the appropriate contact numbers. Country (City) International Access Code Country Code City Code Australia (Sydney) 0011 61 2 Austria (Vienna) 900 43 1 Belgium (Brussels) 00 32 2 Brazil 0021 55 51 Brunei — 673 — Canada (North York, Ontario) 011 — Not required Chile (Santiago) — 56 2 China (Xiamen) — 86 592 Czech Republic (Prague) 00 420 2 Denmark (Horsholm) 009 45 Not required Finland (Helsinki) 990 358 9 France (Paris) (Montpellier) 00 33 (1) (4) Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Bray) 16 353 1 Italy (Milan) 00 39 2 Japan (Kawasaki) 001 81 44 Korea (Seoul) 001 82 2 Luxembourg 00 352 — Macau — 853 Not required Malaysia (Penang) 00 60 4 Mexico (Colonia Granada) 95 52 5 Netherlands (Amsterdam) 00 31 20 New Zealand 00 64 — Norway (Lysaker) 095 47 Not requiredPoland (Warsaw) 011 48 22 Singapore (Singapore) 005 65 Not required South Africa (Johannesburg) 09/091 27 11 Spain (Madrid) 07 34 91 Sweden (Upplands Vasby) 009 46 8 Switzerland (Geneva) 00 41 22 Taiwan 002 886 — Thailand 001 66 — U.K. (Bracknell) 010 44 1344 U.S.A. (Austin, Texas) 011 1 Not required Americas Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Brazil Sales, Customer Support, Technical Support toll free: 0800 90 3355 Web site: http://www.dell.com.br Canada (North York, Ontario) NOTE: Customers in Canada call the U.S.A. for access to TechConnect BBS. Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support) toll free: 1-800-247-9362 Customer Care (From outside Toronto) toll free: 1-800-387-5759 Customer Care (From within Toronto) 416 758-2400 Customer Technical Support toll free: 1-800-847-4096 Sales (Direct Sales—from outside Toronto) toll free: 1-800-387-5752 Sales (Direct Sales—from within Toronto) 416 758-2200 Sales (Federal government, education, and medical) toll free: 1-800-567-7542 Sales (Major Accounts) toll free: 1-800-387-5755 TechConnect BBS (Austin, Texas, U.S.A.) 512 728-8528 TechFax toll free: 1-800-950-1329 Chile (Santiago) Sales, Customer Support, and Technical Support toll free: 1230-020-4823NOTE: Customers in Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, customer, and technical assistance. Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 728-3772 Mexico (Colonia Granada) NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and AutoTech. Automated Order-Status System (Austin, Texas, U.S.A.) 512 728-0685 AutoTech (Automated technical support) (Austin, Texas, U.S.A.) 512 728-0686 Customer Technical Support 525 228-7870 Sales 525 228-7811 toll free: 91-800-900-37 toll free: 91-800-904-49 Customer Service 525 228-7878 Main 525 228-7800 U.S.A. (Austin, Texas) Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support) toll free: 1-800-247-9362 Dell Home and Small Business Group: Customer Technical Support (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Service (Credit Return Authorization Numbers) toll free: 1-800-624-9897 National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-822-8965 Public Americas International (systems purchased by governmental agencies [local,state, or federal] or educational institutions): Customer Service and Technical Support (Return Material Authorization Numbers) toll free: 1-800-234-1490 Dell Sales toll free: 1-800-289-3355 toll free: 1-800-879-3355 Spare Parts Sales toll free: 1-800-357-3355 DellWare™ toll free: 1-800-753-7201 DellWare FaxBack Service 512 728-1681 Fee-Based Technical Support toll free: 1-800-433-9005 Sales (Catalogs) toll free: 1-800-426-5150 Fax toll free: 1-800-727-8320 TechFax toll free: 1-800-950-1329 TechConnect BBS 512 728-8528 Dell Services for the Deaf, Hard-ofHearing, or Speech-Impaired toll free: 1-877-DELLTTY (1-877-335-5889 Switchboard 512 338-4400 Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Austria call Langen, Germany for Technical Support and Customer Care. Switchboard 01 491 040 Home/Small Business Sales 01 795676-02 Home/Small Business Sales Fax 01 795676-05 Home/Small Business Customer Care 01 795676-03 Preferred Accounts/Corporate Customer Care 0660-8056 Home/Small Business Technical Support 01 795676-04 Preferred Accounts/Corporate Technical Support 0660-8779 Web site: http://support.euro.dell.com/at E-mail: tech_support_germany@dell.com Belgium Technical Support 02 481 92 88(Brussels) Customer Care 02 481 91 19 Home/Small Business Sales toll free: 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Web site: http://support.euro.dell.com/be E-mail: tech_be@dell.com Czech Republic (Prague) Technical Support 02 22 83 27 27 Customer Care 02 22 83 27 11 Fax 02 22 83 27 14 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Web site: http://support.euro.dell.com/cz E-mail: czech_dell@dell.com Denmark (Horsholm) NOTE: Customers in Denmark call Sweden for fax technical support. Technical Support 45170182 Relational Customer Care 45170184 Home/Small Business Customer Care 32875505 Switchboard 45170100 Fax Technical Support (Upplands Vasby, Sweden) 859005594 Fax Switchboard 45170117 Web site: http://support.euro.dell.com/dk E-mail: den_support@dell.com Finland (Helsinki) Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00Web site: http://support.euro.dell.com/fi E-mail: fin_support@dell.com France (Paris/Montpellier) Technical Support 0803 387 270 Customer Care (Paris) 01 47 62 68 92 Customer Care (Montpellier) 04 67 06 61 96 TechConnect BBS (Montpellier) 04 67 22 53 04 Fax (Montpellier) 04 67 06 60 07 Switchboard (Paris) 01 47 62 69 00 Switchboard (Montpellier) 04 67 06 60 00 Web site: http://support.euro.dell.com/fr E-mail: web_fr_tech@dell.com Germany (Langen) Technical Support 06103 766-7200 Technical Support Fax 06103 766-9222 Home/Small Business Customer Care 0180-5-224400 Global Segment Customer Care 06103 766-9570 Preferred Accounts Customer Care 06103 766-9420 Large Accounts Customer Care 06103 766-9560 Public Accounts Customer Care 06103 766-9555 TechConnect BBS 06103 766-9666 Switchboard 06103 766-7000 Web site: http://www.dell.de/support E-mail: tech_support_germany@dell.com Ireland (Bray) Technical Support 1-850-543-543 Customer Care 01 204 4026 Sales 1-850-235-235 SalesFax 01 286 2020 Fax 01 286 6848 TechConnect BBS 01 204 4711 TechFax 01 204 4708Switchboard 01 286 0500 Web site: http://support.euro.dell.com/ie E-mail: dell_direct_support@dell.com Italy (Milan) Technical Support 2 57782.690 Customer Care 2 57782.555 Sales 2 57782.411 Fax 2 57503530 Switchboard 2 57782.1 Web site: http://support.euro.dell.com/it E-mail: support_italy@dell.com Luxembourg NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance. Technical Support (Brussels, Belgium) 02 481 92 88 Home/Small Business Sales (Brussels, Belgium) toll free: 080016884 Corporate Sales (Brussels, Belgium) 02 481 91 00 Customer Care (Brussels, Belgium) 02 481 91 19 Switchboard (Brussels, Belgium) 02 481 91 00 Fax (Brussels, Belgium) 02 481 92 99 Web site: http://support.euro.dell.com/be E-mail: tech_be@dell.com Netherlands (Amsterdam) Technical Support 020 581 8838 Customer Care 020 581 8740 Home/Small Business Sales toll free: 0800-0663 Home/Small Business Sales Fax 020 682 7171 Corporate Sales 020 581 8818 Corporate Sales Fax 020 686 8003 Fax 020 686 8003 Switchboard 020 581 8818 Web site: http://support.euro.dell.com/nlE-mail: tech_nl@dell.com Norway (Lysaker) NOTE: Customers in Norway call Sweden for fax technical support. Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 231 62298 Switchboard 671 16800 Fax Technical Support (Upplands Vasby, Sweden) 590 05 594 Fax Switchboard 671 16865 Web site: http://support.euro.dell.com/no E-mail: nor_support@dell.com Poland (Warsaw) Technical Support 22 60 61 999 Customer Care 22 60 61 999 Sales 22 60 61 999 Switchboard 22 60 61 999 Fax 22 60 61 998 Web site: http://support.euro.dell.com/pl E-mail: pl_support@dell.com Spain (Madrid) Technical Support 902 100 130 Corporate Customer Care 902 118 546 Home/Small Business Customer Care 902 118 540 TechConnect BBS 91 329 33 53 Corporate Sales 902 100 185 Home/Small Business Sales 902 118 541 Switchboard 91 722 92 00 Web site: http://support.euro.dell.com/es E-mail: es_support@dell.com Sweden (Upplands Vasby) Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home/Small Business Customer Care 08 587 70 527 Fax Technical Support 08 590 05 594Sales 08 590 05 185 Web site: http://support.euro.dell.com/se E-mail: swe_support@dell.com Switzerland (Geneva) Technical Support 0844 811 411 Customer Care 0848 802 802 Switchboard 022 799 01 01 Fax 022 799 01 90 Web site: http://support.euro.dell.com/ch E-mail: swisstech@dell.com U.K. (Bracknell) Technical Support 0870-908-0800 Corporate Customer Care 01344 720206 Home/Small Business Customer Care 0870-906-0010 TechConnect BBS 0870-908-0610 Sales 01344 720000 AutoFax 0870-908-0510 Web site: http://support.euro.dell.com/uk E-mail: dell_direct_support@dell.com Asia and Other Regions Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Australia (Sydney) Home and Small Business 1-300-65-55-33 Government and Business toll free: 1-800-633-559 Preferred Accounts Division (PAD) toll free: 1-800-060-889 Customer Care toll free: 1-800-819-339 Corporate Sales toll free: 1-800-808-385 Transaction Sales toll free: 1-800-808-312 Fax toll free: 1-800-818-341 Brunei Customer Technical Support (Penang, Malaysia) 810 4966NOTE: Customers in Brunei call Malaysia for customer assistance. Customer Service (Penang, Malaysia) 810 4949 Transaction Sales (Penang, Malaysia) 810 4955 China (Xiamen) Customer Service toll free: 800 858 2437 Sales toll free: 800 858 2222 Hong Kong NOTE: Customers in Hong Kong call Malaysia for customer assistance. Technical Support toll free: 800 96 4107 Customer Service (Penang, Malaysia) 810 4949 Transaction Sales toll free: 800 96 4109 Corporate Sales toll free: 800 96 4108 Japan (Kawasaki) Technical Support (Server) toll free: 0120-1984-35 Technical Support (Dimension™ and Inspiron™) toll free: 0120-1982-56 or 0088- 25-3355 Technical Support (WorkStation, OptiPlex™, and Latitude™) toll free: 0120-1984-39 or 0088- 22-7890 Y2K Support 044 556-4298 Customer Care 044 556-4240 Home and Small Business Group Sales 044 556-3344 Preferred Accounts Division Sales 044 556-3433 Large Corporate Accounts 044 556-3430 Faxbox Service 03-5972-5840 Switchboard 044 556-4300 Korea (Seoul) Technical Support toll free: 080-200-3800 Sales toll free: 080-200-3777 Customer Service (Penang, Malaysia) 604-810-4949 Customer Service (Seoul, Korea) 2194-6220 Fax 2194-6202 Switchboard 2194-6000 Macau NOTE: Customers in Technical Support toll free: 0800 582 Customer Service (Penang, Malaysia) 810 4949 Transaction Sales toll free: 0800 581Macau call Malaysia for customer assistance. Malaysia (Penang) Technical Support toll free: 1 800 888 298 Customer Service 04 810 4949 Transaction Sales toll free: 1 800 888 202 Corporate Sales toll free: 1 800 888 213 New Zealand Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Singapore (Singapore) NOTE: Customers in Singapore call Malaysia for customer assistance. Technical Support toll free: 800 6011 051 Customer Service (Penang, Malaysia) 04 810 4949 Transaction Sales toll free: 800 6011 054 Corporate Sales toll free: 800 6011 053 South Africa (Johannesburg) Technical Support 011 709 7710 Customer Care 011 709 7710 Sales 011 706 7700 Fax 011 709 0495 Switchboard 011 709 7700 Web site: http://support.euro.dell.com/za E-mail: dell_za_support@dell.com Southeast Asian/Pacific Countries (excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau, Malaysia, New Zealand, Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) 60 4 810-4810Singapore, Taiwan, and Thailand—refer to individual listings for these countries) Taiwan Technical Support toll free: 0080 60 1225 Technical Support (Servers) toll free: 0080 60 1256 Customer Service (Penang, Malaysia) 810 4949 Transaction Sales toll free: 0080 651 228/0800 33 556 Corporate Sales toll free: 0080 651 227/0800 33 555 Thailand NOTE: Customers in Thailand call Malaysia for customer assistance. Technical Support toll free: 088 006 007 Customer Service (Penang, Malaysia) 810 4949 Sales toll free: 088 006 009 Back to Contents Page www.dell.com | support.dell.com Dell™ Latitude™ X1 Quick Reference Guide Model PP05SNotes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Glossary in your User’s Guide. NOTE: Some features may not be available for your computer or in certain countries. ____________________ Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model PP05S January 2005 P/N P6419 Rev. A00Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setting Up Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 8 About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . 12 Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . 13 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 15 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Notebook System Software (NSS) . . . . . . . . . . . . . . . . . . . 17 Lockups and Software Problems. . . . . . . . . . . . . . . . . . . . 17 Using the Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 19 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . . . 19 Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . . . . 20 Starting the Dell Diagnostics From the Optional Drivers and Utilities CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Dell Diagnostics Main Menu. . . . . . . . . . . . . . . . . . . . . . 214 ContentsQuick Reference Guide 5 Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation • Notebook System Software (NSS) Drivers and Utilities CD (also known as ResourceCD) Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. • How to set up my computer • Basic troubleshooting information • How to run the Dell Diagnostics • How to remove and install parts Quick Reference Guide NOTE: The Quick Reference Guide is optional and may not ship with your computer. NOTE: This document is available as a PDF at support.dell.com.6 Quick Reference Guide www.dell.com | support.dell.com • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide • How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems User’s Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User’s and system guides and click User’s guides. The User’s Guide is also available on the optional Drivers and Utilities CD. • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. What Are You Looking For? Find It HereQuick Reference Guide 7 • Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, online discussions with technical support • Reference — Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads — Certified drivers, patches, and software updates • Notebook System Software (NSS)— If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Notebook System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating system language for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software. Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. What Are You Looking For? Find It Here8 Quick Reference Guide www.dell.com | support.dell.com Setting Up Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Unpack the accessories box. 2 Set aside the contents of the accessories box, which you will need to complete the setup of your computer. The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered. • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. • How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your User’s Guide for instructions. After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered. NOTE: The Operating System CD is optional and may not ship with your computer. What Are You Looking For? Find It HereQuick Reference Guide 9 3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet. 4 Open the computer display and press the power button to turn on the computer.10 Quick Reference Guide www.dell.com | support.dell.com About Your Computer Front View display keyboard device and keyboard status lights touch pad touch pad buttons (2) Secure Digital memory slotQuick Reference Guide 11 Left View Right View Back View AC adapter connector video connector powered USB connector 1394 connector audio connectors CompactFlash card slot USB connector network connector power button modem connector security cable slot12 Quick Reference Guide www.dell.com | support.dell.com Bottom View Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay. speaker battery-bay latch releases (2) battery charge gauge batteryQuick Reference Guide 13 Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following: • Using wireless communications devices or USB devices • Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games • Running the computer in maximum performance mode NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD. You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft® Windows® Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge. Dell QuickSet Battery Meter If Dell QuickSet is installed, press to display the QuickSet Battery Meter. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.14 Quick Reference Guide www.dell.com | support.dell.com The following icons appear in the Battery Meter window: For more information about QuickSet, right-click the icon in the taskbar, and click Help. Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. For more information about the Power Meter tab, see "Power Management" in your User’s Guide. If the computer is connected to an electrical outlet, a icon appears. Charge Gauge Before you insert a battery, press the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge. The computer or docking device is running on battery power. The computer is connected to AC power and the battery is charging. The computer is connected to AC power and the battery is fully charged.Quick Reference Guide 15 Health Gauge The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery health. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Specifications" in your User’s Guide for more information about the battery operating time. Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in your User’s Guide. Charging the Battery NOTE: The AC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging. When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery. For more information about resolving problems with a battery, see "Power Problems" in your User’s Guide.16 Quick Reference Guide www.dell.com | support.dell.com Removing a Battery CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack. 1 Ensure that the computer is turned off or connected to an electrical outlet. 2 Slide and hold the battery-bay latch releases on the bottom of the computer, and then remove the battery from the bay. Installing a Battery Slide the battery into the bay until the latch releases click. latch releases (2)Quick Reference Guide 17 Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. Solving Problems Notebook System Software (NSS) If you reinstall the operating system for your Dell™ computer, it is also recommended to reinstall the NSS utility. The utility is available on the optional Drivers and Utilities CD and on the Dell Support website at support.dell.com. To download the utility, go to Downloads at support.dell.com and select your computer model from the drop-down menu. Under Select Your Download Category, select System and Configuration Utilities, select your operating system and language, and then follow the instructions. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, Intel Celeron® M processors, optical drives, and USB devices. NSS is necessary for the correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. NOTE: NSS is critical for the correct operation of USB devices. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. ENSURE THAT THE AC ADAPTER I S FIRMLY CONNECTED T O THE COMPUTER AND T O THE ELECTRICAL OUTLET. TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. 18 Quick Reference Guide www.dell.com | support.dell.com A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft® Windows® operating system A solid blue screen appears EN D THE PROGRAM — 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program. IF YO U AR E USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Quick Reference Guide 19 Other software problems Using the Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from either your hard drive orfrom the optional Drivers and Utilities CD (also known as the ResourceCD). CHECK THE SOFTWARE DOCUMENTATION O R CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK U P YOUR FILES IMMEDIATELY. US E A VIRUS-SCANNING PROGRAM T O CHECK THE HARD DRIVE, FLOPPY DISKS, O R CDS. SAVE AND CLOSE ANY OPEN FILES O R PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU. SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. RUN THE DELL DIAGNOSTICS — If all tests run successfully, the error condition is related to a software problem.20 Quick Reference Guide www.dell.com | support.dell.com Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell. 1 Shut down the computer. 2 Turn on the computer. When the DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3 When the boot device list appears, highlight Diagnostics and press . The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Optional Drivers and Utilities CD 1 Connect a CD drive to the system. 2 Insert the Drivers and Utilities CD. 3 Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 4 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 5 Select the CD/DVD/CD-RW Drive option from the CD boot menu. 6 Select the Boot from CD-ROM option from the menu that appears.Quick Reference Guide 21 7 Type 1 to start the ResourceCD menu. 8 Type 2 to start the Dell Diagnostics. 9 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 10 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description.22 Quick Reference Guide www.dell.com | support.dell.com 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are complete, close the test screen to return to the MainMenu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings. Tab Functionwww.dell.com | support.dell.com Dell™ Latitude™ X1 Hurtig referenceguide Model PP05SBemærkninger, meddelelser og advarsler OBS! En OBS angiver vigtige oplysninger, som du kan bruge for at udnytte computeren optimalt. BEMÆRK: En BEMÆRK angiver enten en mulig beskadigelse af hardware eller tab af data og oplyser dig om, hvordan du kan undgå dette problem. FORSIGTIG: En FORSIGTIG angiver mulig tingskade, legemsbeskadigelse eller død. Forkortelser og akronymer For en fuldstændig fortegnelse over forkortelser og akronymer, seordbogen i Brugervejledning. OBS! Nogle elementer vil måske ikke være tilgængelige på din computer eller i visse lande. ____________________ Oplysningerne i dette dokument kan ændres uden varsel. © 2005 Dell Inc. Alle rettigheder forbeholdt. Enhver form for gengivelse uden skriftlig tilladelse fra Dell Inc. er strengt forbudt. Anvendte varemærker i denne tekst: Dell, DELL -logoet og Latitude ervaremærker tilhørende Dell Inc.; Microsoftog Windows erregistrerede varemærker tilhørende Microsoft Corporation; Intel, Pentium og Celeron er registrerede varemærker tilhørende Intel Corporation. Andre varemærker og firmanavne kan være brugt i dette dokument til at henvise til enten de fysiske eller juridiske personer, som gør krav på mærkerne og navnene, eller til deres produkter. Dell Inc. fraskriver sig enhver tingslig rettighed, for så vidt angår varemærker og firmanavne, som ikke er deres egne. Model PP05S Januar 2005 P/N P6419 Rev. A00Indholdsfortegnelse 25 Indholdsfortegnelse Sådan finder du information . . . . . . . . . . . . . . . . . . . . . . . . 27 Opsætning af computeren . . . . . . . . . . . . . . . . . . . . . . . . . 30 Om computeren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Visning forfra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Venstre visnig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 'Højre visning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Visning bagfra . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Anvendelse af batteri . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Batteriydelse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Kontrol af batteriopladning . . . . . . . . . . . . . . . . . . . . . . 35 Opladning af batteriet . . . . . . . . . . . . . . . . . . . . . . . . . 37 Fjernelse af et batteri . . . . . . . . . . . . . . . . . . . . . . . . . 38 Isætning af et batteri . . . . . . . . . . . . . . . . . . . . . . . . . 38 Opbevaring af batteri . . . . . . . . . . . . . . . . . . . . . . . . . 39 Problemløsning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Notebook System Software (NSS) . . . . . . . . . . . . . . . . . . . 39 Hængnings- og softwareproblemer . . . . . . . . . . . . . . . . . . 39 Sådan køres Dell Diagnostics (Dell-diagnosticering) . . . . . . . . . . . . 41 Hvornår Dell Diagnostics (Dell-diagnosticering) skal anvendes . . . . . 41 Start af Dell Diagnostics (Dell diagnosticering) fra harddisken. . . . . . 42 Start af Dell Diagnostics (Dells diagnosticering) fra ekstra cd'en Drivers and Utilities (Drivere og hjælpeværktøjer). . . . . . . . . . . . 42 Dell Diagnostics Main Menu (Hovedmenu for Dell-diagnoser) . . . . . . 4326 IndholdsfortegnelseHurtig referencevejledning 27 Sådan finder du information OBS! Nogle elementer vil måske ikke være tilgængelige på din computer eller i visse lande. OBS! Yderligere information kan blive sendt med computeren. Hvad søger du efter? Find det her • Et diagnosticeringsprogram til computeren • Drivere til denne computer • Dokumentation til denne computer • Dokumentationen til enheden • Notebook System Software (NSS) Cd'en Drivers and Utilities (Drivere og hjælpeværktøjer) (også kendt som ResourceCD (Resurse-cd'en)) Dokumentationen og driverne er allerede installeret på computeren. Du kan bruge CD'en til geninstallation af drivere, køre Dell Diagnostics (Dell Diagnosticering) eller for at få adgang til din dokumentation. På cd'en kan der være readme-filer (Vigtigtfiler), som indeholder sidste øjebliksopdateringer om tekniske ændringer eller avanceret teknisk referencemateriale til teknikere eller erfarne brugere. BEMÆRK: Opdatering af drivere og dokumentation kan findes på support.dell.com. BEMÆRK: Drivers and Utilities CD (Cd'en drivere og hjælpeværktøjer) er ekstra og vil måske ikke være afsendt sammen med din computer. • Sådan konfigureres denne computer • Grundlæggende fejlfindingsinformation • Sådan køres Dell Diagnostics (Dell diagnosticering) • Sådan afmonteres og monteres dele Hurtig referenceguide BEMÆRK: Hurtig referenceguide er ekstra og sendes muligvis ikke med computeren. BEMÆRK: Dette dokument er tilgængeligt i PDF-format på support.dell.com.28 Hurtig referencevejledning www.dell.com | support.dell.com • Garantioplysninger • Handelsbetingelser (Kun USA) • Sikkerhedsinstruktioner • Kontrolinformation • Ergonomi-information • Licensaftale for slutbrugere Dell™ Produktinformationsvejledning • Afmontering og udskiftning af dele • Specifikationer • Konfiguration af systemindstillinger • Fejlfinding og løsning af problemer User’s Guide (Brugervejledning) Microsoft® Windows® XP Help and Support Center (Hjælpe- og supportcenter) 1Klik på knappen Start og klik på Help and Support (Hjælp og support). 2Klik på User and system guides (Brugervejledning og systeminformation), og klik på User’s guides (Brugerhåndbøger). User's Guide (Brugervejledning) er også tilgængelig på ekstra Drivers and Utilities CD (Cd'en drivere og hjælpeværktøjer). • Servicemærke og ekspresservicekode • Microsoft Windows licensetiket Servicemærke og Microsoft Windows-licens Disse etiketter findes på bunden af din computer. • Anvend servicemærket til at identificere computeren, når du bruger support.dell.com eller kontakter teknisk support. • Indtast ekspressservicekoden for at anvise opkaldet, når du kontakter teknisk support. Hvad søger du efter? Find det herHurtig referencevejledning 29 • Løsninger — fejlfindingsoplysninger og tip, tekniske artikler og onlinekurser, ofte stillede spørgsmål • Kundeforum — onlinediskussion med andre Dellkunder • Opgraderinger — Opgraderingoplysninger om komponenter, f.eks. hukommelse, harddisken og operativsystemet • Kundepleje — Kontaktoplysninger, serviceopkald og ordrestatus, garanti- og reparationsoplysninger • Service og support — Status på serviceopkald og supporthistorie, servicekontrakt, online-diskussioner med teknisk support • Reference — Computer-dokumentation, detaljer om min computer-konfiguration, produktspecifikationer og hvidbøger • Downloads — Godkendte drivere, programrettelser og softwareopdateringer • Notebook System Software (NSS)— Hvis du installerer operativsystemet på computeren igen, bør du også geninstallere NSS hjælpeprogram. NSS giver vigtige opdateringer til operativsystemet og support til Dell™ 3,5--tomme USB diskettedrev, Intel® Pentium® M processorer, optiske drev og USB-enheder. NSS er nødvendig for korrekt drift af Dell-computeren. Softwaren opdager automatisk din computer og dit styresystem og installerer de opdateringer, der passer til din konfiguration. Sådan downloades Notebook System-software: 1 Gå til support.dell.com og klik på Downloads. 2 Indtast servicemærket eller produktmodellen. 3 I rullemenuen Download Category (Downloadkategori) klikkes på All (Alle). 4 Vælg operativsystemet og operativsystemets sprog til computeren og klik på Submit (Send). 5 Under Select a Device (Vælg enhed) rulles ned til System and Configuration Utilities (System- og konfigurations-hjælpeprogrammer) og klik på Dell Notebook System-software: Dell support-webside — support.dell.com BEMÆRK: Vælg dit område for at se den relevante supportside. BEMÆRK: Corporate (virksomheder), offentlige kontorer og undervisningsområder kan også bruge den specielkonstruerede Dell Premier Support website (Dell Premier support-hjemmeside) på premier.support.dell.com. Hjemmesiden er muligvis ikke tilgængelig i alle områder. Hvad søger du efter? Find det her30 Hurtig referencevejledning www.dell.com | support.dell.com Opsætning af computeren FORSIGTIG: Før du foretager af nogle af procedurerne i dette afsnit, skal sikkerhedsinstruktionerne i Produktinformationsvejledning følges. 1 Åbn æsken med tilbehør, og tag delene ud. 2 Tag de dele fra, som du skal bruge til opsætning af din computer. Æsken med tilbehør indeholder også brugerdokumentation, programmer og ekstra hardware (f.eks. PC Cards (Pc-kort), drev eller batterier), som du har bestilt. • Brug af Windows XP • Dokumentation for min computer • Dokumentation for enheder (f.eks. et modem) Windows Help and Support Center (Hjælp og supportcenter) 1Klik på knappen Start og klik på Help and Support (Hjælp og support). 2 Skriv et ord eller en sætning, der beskriver problemet, og klik på pileikonet. 3Klik på det emne, der beskriver problemet. 4 Følg vejledningen på skærmen. • Geninstallation af operativsystemet Operating System CD (Cd'en operativsystem) sguide Operativsystemet er allerede installeret på computeren. For at geninstallere dit operativsystem, skal du bruge cd'en Operating System (Operativsystem). Se Brugervejledning for instruktioner. Når du har geninstalleret dit operativsystem, skal du bruge cd'en Drivers and Utilities(Drivere og hjælpeværktøjer) for at geninstallere de drivere til enhederne, der kom sammen med din computer. Operativsystem produktnøgle- etiketten findes på computeren. BEMÆRK: Farven på din cd kan variere, afhængig af det operativsystem, som du bestilte. BEMÆRK: Cd'en Operating System (Operativsystem) er ekstra og vil måske ikke være fremsendt sammen med din computer. Hvad søger du efter? Find det herHurtig referencevejledning 31 3 Tilslut vekselstrømsadapteren til vekselstrømsadapterstikket på computeren og til stikkontakten. 4 Tænd for computerskærmen, og tryk på tænd/sluk-knappen for at tænde computeren.32 Hurtig referencevejledning www.dell.com | support.dell.com Om computeren Visning forfra skærm tastatur statuslys for enhed og tastatur pegeplade berøringspladeknapper (2) Sikkert digitalt hukommelseskortHurtig referencevejledning 33 Venstre visnig 'Højre visning Visning bagfra Vekselstrøm sadapterstik videostik strømdrevet USB-stik 1394-stik lydstik ( ) CompactFlashkortets kortplads USB-stik netværksstik tænd/sluk-knap modemstik åbning til sikkerhedskabel34 Hurtig referencevejledning www.dell.com | support.dell.com Underside Anvendelse af batteri Batteriydelse FORSIGTIG: Før du foretager nogen af procedurerne i dette afsnit, skal sikkerhedsinstruktionerne, der findes i Produktinformationsvejledningen følges. OBS! For oplysninger om Dell-garanti for computeren, se afsnittet i Produktinformationsvejledningen eller det separate garantidokument, der blev fremsendt sammen med computeren. For optimal computerydelse og hjælp til bevaring af BIOS-opsætning og betjening af din Dell™ bærbare computer, skal du altid bruge den sammen med det installerede batteri. Tilslut et batteri til at køre computeren, når den ikke er sat i en stikkontakt. Der medfølger et batteri som standardudstyr i batterirummet. højttaler udløsere til batteri-bås (2) spændingsmåler til batteri batteriHurtig referencevejledning 35 Batterilevetiden varierer alt afhængig af vilkårene for anvendelsen. Brugstiden reduceres væsentligt, hvis du bruger den til noget, der indebærer og ikke blot begrænses til følgende: • Brug af trådløse kommunikationsenheder eller USB-enheder • Bruger en skærmopsætning med høj lysstyrke, 3-d pauseskærme og andre strømkrævende programmer, som f.eks. 3-d-spil. • Brug af computeren i maksimal ydelsesfunktion OBS! Det anbefales, at du tilslutter din computer til en stikkontakt, når du skriver til en cd eller en dvd. Du kan kontrollere batteriets opladning, før du sætter batteriet i computeren. Du kan også indstille strømstyringsoptionerne for at gøre dig opmærksom, når batteriopladningen er lav. FORSIGTIG: Brug af et inkompatibelt batteri kan øge risikoen for eksplosion. Udskift kun batteriet med et kompatibelt batteri købt af Dell. Lithium-ion-batteriet er beregnet til at fungere sammen med din Dell-computer. Brug ikke at batterier fra andre computere sammen med din computer. FORSIGTIG: Batterier bør ikke bortskaffes sammen med køkkenaffald. Når dit batteri ikke længere holder opladningen, skal du kontakte din lokale renovatør eller genbrugsstation for råd vedrørende bortskaffelse af et Lithium-ion-batteri. Se "Bortskaffelse af batterieri" i Produktionformationsvejledningen. FORSIGTIG: Misbrug af batteriet kan øge risikoen for brand eller kemisk forbrænding. Punktér, brænd eller adskil ikke batteriet eller udsæt det for temperaturer over 65°C (149°F). Batteriet opbevares utilgængeligt for børn. Håndtér beskadigede eller lækkende batterier med ekstrem omhu. Beskadigede batterier kan lække og medføre personskade eller skade på udstyr. Kontrol af batteriopladning Dell QuickSet-batterimåler, Microsoft® Windows® Power Meter-vindue og -ikon, batteriopladningsmåler, tilstandsmåler, og advarsel om lavt batteri giver oplysning om batteriopladning. Dell QuickSet-batterimåler Hvis Dell QuickSet er installeret, trykkes på for at få vist QuickSet-batterimåler. Vinduet Battery Meter (Batterimåler) viser status, opladningsniveau og tid for opladningsafslutning på din computer.36 Hurtig referencevejledning www.dell.com | support.dell.com Følgende ikoner vises i vinduet Battery Meter (Batterimåler): For nærmere oplysninger om QuickSet, højreklikkes på - ikonet på menubjælken og klik på Help (Hjælp). Microsoft® Windows® Power Meter Windows Power Meter viser resterende batteriopladning. For at kontrollere Power Meter, dobbeltklikkes på ikonet på menubjælken. For flere oplysninger om Power Meter fanen, se "Power Management" (Strømstyring) i Brugervejledning. Hvis computeren er tilsluttet en stikkontakt, vises et ikon. Opladningsmåler Før du indsætter et batteri, trykkes på statusknappen på batteriopladningsmåleren for at tænde lysene til niveau for opladning. Hvert lys repræsenterer ca. 20% af total batteriopladning. Hvis batteriet f.eks. har 80% af opladningen tilbage, vil fire lys være tændt. Hvis ingen lys vises, er batteriet ikke opladet. Computeren eller dockingenhedens kører på batteristrøm. Computeren er tilsluttet vekselstrøm, og batteriet er ved at lade op. Computeren er tilsluttet vekselstrøm, og batteriet er fuldt opladet.Hurtig referencevejledning 37 Tilstandsmåler Batteriets funktionstid er stort set bestemt af det antal gange, det oplades. Efter hundredvis af opladnings- og afladnings-cyklusser, mister batteriet noget af opladningskapaciteten eller batterilevetiden. For at kontrollere batteriets tilstand, trykkes og holdes på statusknappen på måleren til batteriopladning i mindst 3 sekunder. Hvis der ikke vises nogen lys, fungerer batteriet fint, og mere end 80% af dens oprindelige opladningskapacitet er tilbage. Hvert lys viser en trinvis forringelse. Hvis fem lys vises, er mindre en 60% af opladningskapaciteten tilbage, og du bør overveje at udskifte batteriet. Se "Specifikationer" i Brugervejledning for flere oplysninger om batterilevetid. Advarsel om lavt batteri BEMÆRK: For at undgå at miste eller ødelægge data, så gem dit arbejde straks efter en advarsel om lavt batteri. Tilslut derefter computeren til en stikkontakt. Hvis batteriet løber helt tør for strøm, så begynder nedluknings- funktionen automatisk. Et pop-up-vindue advarer dig, når batterieladningen er ca. 90% brugt. For mere information om alarmer vedrørende for lavt batteri, se "Power Management" (Strømstyring) i User’s Guide (Brugervejledning). Opladning af batteriet OBS! En vekselstrømsadapter oplader et helt afladet batteri på ca. 1 time, når computeren er slukket. Opladningstiden er længere, når computeren er tændt. Du kan lade batteriet sidde i computeren, så længe du vil. Batteriets interne kredsløb forhindrer, at batteriet bliver overbelastet. Når du tilslutter din computer til en stikkontakt eller isætter et batteri, mens computeren er tilsluttet til en stikkontakt, vil computeren kontrollere batteriopladning og temperatur. Om nødvendigt vil vekselstrømsadapteren oplade batteriet og opretholde batteriopladningen. Hvis batteriet er varmt efter at være brugt i din computer eller anvendes i varme omgivelser, kan det ske, at batteriet ikke oplades, når du tilslutter computeren til en stikkontakt. Batteriet er for varmt til at starte opladning, hvis lyset blinker skiftevis grønt og orange. Fjern computeren fra stikkontakten og lad computer og batteri afkøle til stuetemperatur. Tilslut derefter computeren til en stikkontakt for at fortsætte opladning. For mere information om løsning af batteriproblemer, se "Strømforsyningsproblemer" i User’s Guide (Brugervejledning).38 Hurtig referencevejledning www.dell.com | support.dell.com Fjernelse af et batteri FORSIGTIG: Inden du udfører disse procedurer, skal du tage modemkablet ud af telefonstikket i væggen. 1 Sørg for, at computeren er slukket og afbrudt fra stikkontakten. 2 Drej frigørelseshåndtaget på undersiden af computeren, hold fast i det, og tag derefter batteriet ud af båsen. Isætning af et batteri Skub batteriet ind i båsen, til låsehåndtagene klikker. udløsningsgreb (2)Hurtig referencevejledning 39 Opbevaring af batteri Fjern batteriet, når du skal opbevare din computer i en længere periode. Et batteri aflades under længerevarende opbevaring. Efter en længere opbevaringsperiode skal batteriet oplades helt, før det bruges. Problemløsning Notebook System Software (NSS) Hvis du geninstallerer operativsystemet på din Dell™-computer, skal du også geninstallere NSS hjælpeprogram. Denne funktion er tilgængelig på ekstra-cd'en Drivers and Utilities (Drivere og hjælpeværktøjer) og på Dell-support-website på support.dell.com. For at downloade programmet, gå til Downloads på support.dell.com og vælg din computermodel fra rullemenuen. Under Select Your Download Category (Vælg din downloadkategori), vælges System and Configuration Utilities (System- og konfigurationshjælpeværktøjer), vælg dit operativsystem og sprog og følg instrukserne. NSS giver meget vigtige opdateringer til dit operativsystem og support til Dell™ 3.5-tomme USBdiskettedrev, Intel® Pentium® M-processorer, Intel Celeron ® M processorer, optiske drivere og USB-enheder. NSS er nødvendig til korrekt brug af din Dell-computer. Softwaren opdager automatisk din computer og dit operativsystem og installerer de opdateringer, der passer til din konfiguration. OBS! NSS er vigtig for korrekt brug af USB-enheder. Hængnings- og softwareproblemer FORSIGTIG: Før du foretager af nogle af procedurerne i dette afsnit, skal sikkerhedsinstruktionerne i Produktinformationsvejledningen følges. Computeren starter ikke op Computeren reagerer ikke BEMÆRK: Du kan miste data, hvis du ikke kan udføre en nedlukning af operativsystemet. KONTROLLÉR A T VEKSELSTRØMSADAPTEREN E R KORREKT TILSLUTTET TIL COMPUTEREN O G STIKKONTAKTEN SLUK FOR COMPUTEREN — Hvis du ikke er i stand til at få svar ved at trykke på en tast på tastaturet eller ved at bevæge musen, skal trykke og holde på strømforsyningsknappen i 8-10 sekunder, indtil computeren slukkes. Genstart derefter din computer. 40 Hurtig referencevejledning www.dell.com | support.dell.com Et program reagerer ikke Et program går ned gentagne gange OBS! Software indeholder almindeligvis installationsoplysninger i dokumentationen eller på en diskette eller CD. Et program er beregnet til en tidligere udgave af Microsoft® Windows® operativsystem En hel blå skærm kommer frem AFSLUT PROGRAMMET — 1Tryk samtidigt. 2Klik på Programmer. 3Klik på det program, der ikke længere svarer. 4Klik på Afslut opgave. KONTROLLÉR SOFTWARE-DOKUMENTATION — Om nødvendigt afinstalleres og geninstalleres programmet igen. HVIS D U BRUGER WINDOWS XP, KØ R PROGRAM COMPATIBILITY WIZARD (GUIDE TIL PROGRAMKOMPATIBILITET ) — Programkompatibilitetsguiden konfigurerer et program, så det kører i et miljø, der er lig med ikkeWindows XP operativsystemmiljøer. 1Klik på knappen Start, peg på All Programs (Alle programmer)→ Accessories (Tilbehør), og klik derefter på Program Compatibility Wizard (Programkompatibilitetsguiden). 2 På velkomstskærmen, klikkes på Næste. 3 Følg vejledningen på skærmen. SLUK FOR COMPUTEREN — Hvis du ikke er i stand til at få svar ved at trykke på en tast på tastaturet eller ved at bevæge musen, skal trykke og holde på strømforsyningsknappen i 8-10 sekunder, indtil computeren slukkes. Genstart derefter din computer. Hurtig referencevejledning 41 Andre softwareproblemer Sådan køres Dell Diagnostics (Dell-diagnosticering) Hvornår Dell Diagnostics (Dell-diagnosticering) skal anvendes Hvis du kommer ud for et problem med computeren, skal du udføre procedurerne i "Problemløsning" og køre Dell Diagnostics (Dell-diagnosticering), før du kontakter Dell for teknisk assistance. Det anbefales at udskrive disse procedurer, før du begynder. BEMÆRK: Dell Diagnostics (Dell diagnosticering) fungerer kun på Dell™-computere. Start Dell Diagnostics (Dell diagnosticering), enten fra din harddisk eller fra den ekstra Cd'en Drivers and Utilities (Drivere og hjælpeværktøjer) (også kendt som ResourceCD (Resurse-cd'en)). SE I SOFTWAREDOKUMENTATION ELLER KONTAKT SOFTWAREFABRIKANTEN FOR OPLYSNINGER OM FEJLFINDING — • Kontrollér at programmet er kompatibelt med det styresystem, der er installeret på din computer. • Kontrollér at computeren opfylder de nødvendigie minimumskrav, der behøves til at køre softwaren Se i softwaredokumentationen for oplysninger. • Kontrollér at programmet er installeret og konfigureret rigtigt. • Undersøg at enhedsdriverne ikke er i konflikt med programmet. • Om nødvendigt, afinstalleres og geninstalleres programmet. LA V STRAKS BACK-U P A F DINE FILER BRUG E T VIRUS-SCANNINGSPROGRAM FOR A T KONTROLLERE HARDDISK, DISKETTER O G C D'E R GEM O G LUK ALLE ÅBNE FILER ELLER PROGRAMMER O G LUK NED FOR COMPUTEREN VIA StartMENUEN SCAN COMPUTEREN FOR SPYWARE — Hvis du oplever langsom computerydelse, ofte modtager popup-reklamer, eller hvis du har problemer med at koble dig på internettet, kan din computer være inficeret med spyware. Brug et anti-virus-program, der indeholder beskyttelse mod anti-spyware (det er muligt, at dit program skal opgraderes) for at scanne computeren og fjerne spyware. For flere oplysninger, gå til support.dell.com og søg efter nøgleordet spyware. KØ R DELL DIAGNOSTICS — Hvis alle testerne kører korrekt, skyldes fejltilstanden et softwareproblem.42 Hurtig referencevejledning www.dell.com | support.dell.com Start af Dell Diagnostics (Dell diagnosticering) fra harddisken Dell Diagnostics (Dell-Diagnosticering) findes på en skjult partition med diagnosticeringsværktøjer på harddisken. OBS! Hvis computeren ikke kan vise et skærmbillede, kontakt Dell. 1 Luk computeren. 2 Tænd computeren. Når DELL™-logoet vises, skal du trykke med det samme. Hvis du venter for længe, og operativsystemets logo vises, skal du fortsætte med at vente, indtil du ser Microsoft® Windows® skrivebord. Luk derefter computeren og prøv igen. 3 Når listen med boot-enheder vises, fremhæves Diagnostics (Diagnosticering) og tryk på . Computeren kører en vurdering af systemet før start, dvs. en række tests af systemkort, tastatur, harddisk og skærm. • Besvar eventuelle spørgsmål, der stilles under testen. • Hvis der bliver fundet en fejl, stopper computeren og kommer med en biplyd. For at stoppe vurderingen og genstarte computeren, tryk på . For at fortsætte til den næste test tryk på . For at teste komponenten, som fejlede, igen, tryk på . • Hvis der konstateres fejl under før-starttesten, skal du skrive fejlkode(r) ned, og kontakte Dell. før du fortsætter med Dell Diagnostics (Dell diagnosticering). Hvis før-starttesten afvikles korrekt, modtager du meddelelsen"Booting Dell Diagnostic Utility Partition" (Booter Dells funktionspartition til diagnosticering) "Press any key to continue" (Tryk på en vilkårlig tast for at fortsætte.) OBS! Hvis du ser en meddelelse som angiver, at der ikke er fundet nogen funktionsfartition til diagnosticering, køres Dell Diagnostics (Dell diagnosticering) fra cd'en Drivers and Utilities (Drivere og hjælpeværktøjer). 4 Tryk på en vilkårlig tast for at starte Dell Diagnostics (Dell Diagnosticering) fra partitionen med diagnosticeringsværktøjet på harddisken. Start af Dell Diagnostics (Dells diagnosticering) fra ekstra cd'en Drivers and Utilities (Drivere og hjælpeværktøjer) 1 Tilslut et cd-drev til systemet. 2 Isæt cd'en Drivers and Utilities (Drivere og hjælpeværktøjer). 3 Luk computeren og genstart den. Når DELL-logoet vises, skal du trykke på med det samme. Hvis du venter for længe, og Windows-logoet vises, skal du fortsætte med at vente, indtil du ser skrivebordet i Windows. Luk derefter computeren og prøv igen.Hurtig referencevejledning 43 OBS! De næste trin ændrer kun boot-sekvensen denne ene gang. Ved den næste opstart, starter computeren op i overensstemmelse med enhederne, som er specificeret i systemets opsætning. 4 Når listen med boot-enheder vises, fremhæves CD/DVD/CD-RW-drev og tryk på . 5 Vælg CD/DVD/CD-RW-drev valgt fra CD-boot-menuen. 6 Vælg optionen Boot from CD-ROM (Boot fra cd-rom) fra menuen, som vises. 7 Skriv 1 for at starte menuen for ResourceCD (Resurse-cd). 8 Skriv 2 for at starte Dell Diagnostics (Dell diagnosticering). 9 Vælg Run the 32 Bit Dell Diagnostics (Kør 32-bit Dell diagnosticering) fra den nummererede liste. Hvis der er anført flere versioner, vælges versionen, som er passende for computeren. 10 Når Dell Diagnostics Main Menu (Hovedmenu for Dell diagnosticering) vises, vælges den test, som du vil køre. Dell Diagnostics Main Menu (Hovedmenu for Dell-diagnoser) 1 Når Dell Diagnostics (Dell diagnosticering) er indlæst, og skærmbilledet Main Menu (Hovedmenu) vises, skal du klikke på knappen for den ønskede indstilling. 2 Hvis der opdages et problem under en test, vises der en meddelelse med en fejlkode og en beskrivelse af problemet. Skriv fejlkoden og beskrivelsen af problemet ned, og følg vejledningen på skærmen. Hvis du ikke kan løse problemet, skal du kontakte Dell. OBS! Servicemærket til computeren findes øverst på hver testskærm. Hvis du kontakter Dell, vil teknisk support bede om servicemærket. 3 Hvis du kører en test via indstillingen Custom Test (Brugerdefineret test) eller via Symptom Tree (Liste over symptomer), skal du klikke på den relevante fane, som er beskrevet i nedenstående tabel, for at få yderligere oplysninger. Valgmulighed Funktion Eksprestest Udfører en hurtig test af enhederne. Testen tager typisk 10 til 20 minutter, og du behøver ikke at gøre noget. Kør den hurtige test først for at øge muligheden for hurtigt at identificere problemet. Udvidet test Udfører en grundig test af enhederne. Denne test tager typisk 1 time eller mere og kræver, at du af og til besvarer nogle spørgsmål. Brugerdefineret test Test af en bestemt enhed. Du kan tilpasse den test, der skal køres. Liste over symptomer Viser de mest almindelige symptomer, som oftest forekommer og lader dig vælge en test baseret på symptomet for det problem, du er udsat for.44 Hurtig referencevejledning www.dell.com | support.dell.com 4 Når testerne er færdige, hvis du kører Dell Diagnostics (Dell-diagnosticering) fra cd'en Drivers and Utilities (Drivere og hjælpeværktøjer), fjernes cd'en. 5 Når testerne er færdige, lukkes testskærmen for at vende tilbage til skærmen Main Menu (Hovedmenu). For at forlade Dell Diagnostics (Dell diagnosticering) og genstarte computeren lukkes skærmen Main Menu (Hovedmenu). Fane Funktion Resultater Her vises testresultaterne og eventuelle fejl som opstod. Fejl Her vises, hvilke fejl der opstod, fejlkoder og beskrivelser af problemet. Hjælp Her får du en beskrivelse af testen og evt. hvilke krav, der stilles til udførelse af testen. Konfiguration Her vises hardwarekonfigurationen for den valgte enhed. Dell Diagnostics (Dell-diagnosticering) henter konfigurationsoplysningerne for alle enheder fra systemets installation, hukommelse og forskellige interne tests samt viser oplysningerne i enhedslisten i den venstre rude på skærmen. Det er ikke sikkert, at alle komponenter, som er installeret på computeren eller alle enheder, som er tilsluttet til computeren, vises på listen over enheder. Parametre Giver dig mulighed for at tilpasse testen ved at ændre testindstillingerne.www.dell.com | support.dell.com Dell™ Latitude™ X1 Συνοπτικός οδηγός Μοντέλο PP05SΣηµείωση, ειδοποίηση και προσοχή ΣΗΜΕΙΩΣΗ: Η ΣΗΜΕΙΩΣΗ υποδεικνύει σηµαντικές πληροφορίες που σας βοηθούν να χρησιµοποιείτε καλύτερα τον υπολογιστή σας. ΕΙ∆ΟΠΟΙΗΣΗ: Η ΕΙ∆ΟΠΟΙΗΣΗ υποδηλώνει είτε δυνητική βλάβη υλικού είτε απώλεια δεδοµένων και υποδεικνύειτον τρόπο µε τον οποίο µπορείτε να αποφύγετε το πρόβληµα. ΠΡΟΣΟΧΗ: Η ΠΡΟΣΟΧΗ επισηµαίνει κίνδυνο βλάβης υλικού, τραυµατισµού ή θανάτου. Συντοµεύσεις και ακρωνύµια Για µια πλήρη λίστα συντοµεύσεων και ακρωνυµίων, ανατρέξτε στο Γλωσσάρι στον Οδηγό χρήσης. ΣΗΜΕΙΩΣΗ: Ορισµένα χαρακτηριστικά µπορεί να µην είναι διαθέσιµα για τον υπολογιστή σας ή σε ορισµένες χώρες. ____________________ Οι πληροφορίες αυτού του εγγράφου µπορεί να αλλάξουν χωρίς προειδοποίηση. © 2005 Dell Inc. Με επιφύλαξη παντός δικαιώµατος. Απαγορεύεται αυστηρά η αναπαραγωγή µε οποιοδήποτε τρόπο χωρίς τη γραπτή άδεια της Dell Inc. Εµπορικά σήµατα που χρησιµοποιούνται στο παρόν: Η ονοµασία Dell, το λογότυπο DELL και η ονοµασία Latitude είναι εµπορικά σήµατα της Dell Inc. Οι ονοµασίες Microsoft και Windows είναι σήµατα κατατεθέντα της Microsoft Corporation, ενώοι ονοµασίεςIntel, Pentium και Celeron είναι σήµατα κατατεθέντα της Intel Corporation. Άλλα εµπορικά σήµατα και εµπορικές ονοµασίες µπορεί να χρησιµοποιούνται στο παρόν έγγραφο αναφερόµενα είτε στους κατόχους των σηµάτων και των ονοµάτων είτεσταπροϊόντατους. Η Dell Inc. παραιτείταιαπό κάθε δικαίωµασε εµπορικάσήµατακαι εµπορικές ονοµασίες τρίτων. Μοντέλο PP05S Ιανουάριος 2005 P/N P6419 Αναθ. A00Περιεχόµενα 47 Περιεχόµενα Εύρεση πληροφοριών . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Προετοιµασία του υπολογιστή σας . . . . . . . . . . . . . . . . . . . . . . 52 Πληροφορίες για τον υπολογιστή σας . . . . . . . . . . . . . . . . . . . . 54 Μπροστινή όψη . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Αριστερή όψη . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 ∆εξιά όψη . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Πίσω όψη . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Κάτω όψη . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Χρήση µπαταρίας. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Απόδοση µπαταρίας . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Έλεγχος του φορτίου της µπαταρίας . . . . . . . . . . . . . . . . . . . . 57 Φόρτιση της µπαταρίας . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Αφαίρεση της µπαταρίας . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Τοποθέτηση της µπαταρίας. . . . . . . . . . . . . . . . . . . . . . . . . 60 Αποθήκευση µπαταρίας . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Επίλυση προβληµάτων . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Λογισµικό συστήµατος φορητού υπολογιστή (NSS) . . . . . . . . . . . . 61 Προβλήµατα κλειδώµατος και λογισµικού . . . . . . . . . . . . . . . . . 61 Χρήση του διαγνωστικού προγράµµατος της Dell. . . . . . . . . . . . . . 63 Πότε να χρησιµοποιήσετε το διαγνωστικό πρόγραµµα της Dell . . . . . . 63 Εκκίνηση του διαγνωστικού προγράµµατος της Dell από τον σκληρό δίσκο σας. . . . . . . . . . . . . . . . . . . . . . . 64 Έναρξη του διαγνωστικού πρόγραµµα της Dell από το προαιρετικό DC Προγράµµατα οδήγησης και βοηθητικές εφαρµογές . . . . . . . . . . . . 65 Κύριο µενού διαγνωστικού προγράµµατος της Dell . . . . . . . . . . . . 6548 ΠεριεχόµεναΣυνοπτικός οδηγός 49 Εύρεση πληροφοριών ΣΗΜΕΙΩΣΗ: Ορισµένα χαρακτηριστικά µπορεί να µην είναι διαθέσιµα για τον υπολογιστή σας ή σε ορισµένες χώρες. ΣΗΜΕΙΩΣΗ: Πρόσθετες πληροφορίες µπορούν να αποσταλούν µαζί µε τον υπολογιστή σας. Τι ψάχνετε; Βρείτε το εδώ • Ένα διαγνωστικό πρόγραµµα για τον υπολογιστή µου • Προγράµµατα οδήγησης για τον υπολογιστή µου • Την τεκµηρίωση του υπολογιστή µου • Την τεκµηρίωση της συσκευής µου • Λογισµικό συστήµατος φορητού υπολογιστή (NSS) CD προγραµµάτων οδήγησης και βοηθητικών προγραµµάτων (επίσης γνωστό ως CD πόρων) Η τεκµηρίωση και τα προγράµµατα οδήγησης είναι ήδη εγκατεστηµένα στον υπολογιστή σας. Μπορείτε να χρησιµοποιήσετε το CD για να εγκαταστήσετε ξανά πρόγραµµα οδήγησης, να εκτελέστε το διαγνωστικό πρόγραµµα της Dell Di ή να έχετε πρόσβαση στην τεκµηρίωσή σας. Τα αρχεία Readme ενδέχεται να περιλαµβάνονται στο CD για να παρέχουν τις πιο πρόσφατες ενηµερώσεις σχετικά µε τεχνικές αλλαγές στον υπολογιστή σας ή εξελιγµένο υλικό αναφοράς τεχνικού περιεχοµένου για έµπειρους χρήστες ή τεχνικούς. ΣΗΜΕΙΩΣΗ: Προγράµµατα οδήγησης και ενηµερώσεις τεκµηρίωσης θα βρείτε στη διεύθυνση support.dell.com. ΣΗΜΕΙΩΣΗ: Το CD Προγράµµατα οδήγησης και βοηθητικές εφαρµογές είναι προαιρετικό και µπορεί να µην αποσταλεί µε τον υπολογιστή σας. • Ρύθµιση του υπολογιστή µου • Βασικές πληροφορίες αντιµετώπισης προβληµάτων • Εκτέλεση του διαγνωστικού προγράµµατος της Dell • Αφαίρεση και εγκατάσταση εξαρτηµάτων Συνοπτικός οδηγός ΣΗΜΕΙΩΣΗ: Ο Συνοπτικός οδηγόςείναι προαιρετικός και µπορεί να µην αποσταλεί µαζί µε τον υπολογιστή σας. ΣΗΜΕΙΩΣΗ: Αυτό το έγγραφο είναι διαθέσιµο σε µορφή PDF από τη διεύθυνση support.dell.com.50 Συνοπτικός οδηγός www.dell.com | support.dell.com • Πληροφορίες εγγύησης • Όροι και συνθήκες (µόνο για ΗΠΑ) • Οδηγίες ασφαλείας • Πληροφορίες κανονισµών • Πληροφορίες εργονοµίας • Άδεια Χρήσης Τελικού Χρήστη Dell™ Οδηγός πληροφοριών προϊόντος • Αποµάκρυνση και αντικατάσταση τµηµάτων • Προδιαγραφές • ∆ιαµόρφωση των ρυθµίσεων του συστήµατος • Τρόπος αντιµετώπισης και επίλυσης προβληµάτων Οδηγός χρήσης Κέντρο Βοήθειας και υποστήριξης Microsoft® Windows® XP 1 Κάντε κλικ στο κουµπί Start (Έναρξη) και κατόπιν στο κουµπί Help and Support (Βοήθεια και υποστήριξη). 2 Κάντε κλικ στο User’s and system guides (Οδηγοί συστήµατος και χρήσης) και στο User’s guides (Οδηγοί χρήσης). Οι Οδηγοί χρήσης είναι επίσης διαθέσιµοι στο προαιρετικόCD Προγράµµατα οδήγησης και βοηθητικές εφαρµογές. • Ετικέτα εξυπηρέτησης και κωδικός ταχείας εξυπηρέτησης • Ετικέτα Άδειας των Microsoft Windows Ετικέτα εξυπηρέτησης και Άδεια των Microsoft Windows Οι ετικέτες αυτές βρίσκονται στην κάτωπλευρά του υπολογιστή σας. • Χρησιµοποιήστε την ετικέτα εξυπηρέτησης για την αναγνώριση της συσκευής σας όταν χρησιµοποιείτετηδιεύθυνση support.dell.comήέρχεστε σε επαφή µε την τεχνική υποστήριξη. • Χρησιµοποιήστε τον κωδικό ταχείας εξυπηρέτησης όταν έρθετε σε επαφή µε την τεχνική υποστήριξη. Τι ψάχνετε; Βρείτε το εδώΣυνοπτικός οδηγός 51 • Λύσεις — Οδηγίες και συµβουλές αντιµετώπισης προβληµάτων, άρθρα από τεχνικούς, online µαθήµατα, συχνές ερωτήσεις • Φόρουµ επικοινωνίας — Online συζητήσεις µε άλλους πελάτες της Dell • Αναβαθµίσεις — Πληροφορίες αναβάθµισης για συστατικά στοιχεία όπως η µνήµη, η µονάδα σκληρού δίσκου και το λειτουργικό σύστηµα. • Εξυπηρέτηση Πελατών — Πληροφορίες επαφών, κλήση σέρβις και παραγγελίες, εγγύηση και πληροφορίες επισκευών • Σέρβις και υποστήριξη — Κλήση σέρβις και ιστορικό υποστήριξης, online συζητήσεις µε την τεχνική υποστήριξη • Παραποµπές — Εγχειρίδια υπολογιστή, αναλυτικά στοιχεία για τη διαµόρφωση του υπολογιστή µου, προδιαγραφές προϊόντος και επίσηµα έγγραφα • Λήψη αρχείων — Πιστοποιηµένα προγράµµατα οδήγησης, αναβάθµισης και ενηµέρωσης λογισµικού • Λογισµικό συστήµατος φορητού υπολογιστή (NSS) — Αν εγκαταστήσετε ξανά το λειτουργικό σύστηµα του υπολογιστή σας, θα πρέπει επίσης να αντικαταστήσετε ξανά τη βοηθητική εφαρµογή NSS. To NSS παρέχει σηµαντικές ενηµερώσεις για το λειτουργικό σας σύστηµα και υποστήριξη για µονάδες δισκέτας USB Dell™3,5 ιντσών, επεξεργαστές Intel® Pentium® M, µονάδες οπτικών δίσκων και συσκευές USB. Το To NSS είναι απαραίτητο για τη σωστή λειτουργία του υπολογιστή Dell. Το λογισµικό εντοπίζει αυτόµατα τον υπολογιστή σας και το λειτουργικό σύστηµα και εγκαθιστά τις απαραίτητες ενηµερώσεις για τη δική σας διαµόρφωση. Για τη λήψη λογισµικού συστήµατος φορητού υπολογιστή: 1 Επισκεφθείτε τη διεύθυνση support.dell.com και κάντε κλικ στο Downloads. 2 Πληκτρολογήστε τον αριθµό της ετικέτας εξυπηρέτησης ή το µοντέλο του προϊόντος. 3 Στο αναπτυσσόµενο µενού Download Category κάντε κλικ στο All. 4 Επιλέξτε το λειτουργικό σύστηµα και τη γλώσσα του λειτουργικού συστήµατος του υπολογιστή σας και κάντε κλικ στο Submit. 5 Στην περιοχή Select a Device, κάντε κλικ στο System and Configuration Utilities και επιλέξτε Dell Notebook System Software. Ιστοχώρος υποστήριξης της Dell — support.dell.com ΣΗΜΕΙΩΣΗ: Επιλέξτε την περιοχή σας για να ανοίξει η αντίστοιχη σελίδα. ΣΗΜΕΙΩΣΗ: Πελάτες εταιρικοί, κυβερνητικοί και ασχολούµενοι µε την εκπαίδευση µπορούν επίσης να χρησιµοποιήσουν τον ειδικό ιστοχώρο Premier υποστήριξης στη διεύθυνση premier.support.dell.com. Ο ιστοχώρος αυτός ενδέχεται να µην είναι διαθέσιµος σε όλες τις περιοχές. Τι ψάχνετε; Βρείτε το εδώ52 Συνοπτικός οδηγός www.dell.com | support.dell.com Προετοιµασία του υπολογιστή σας ΠΡΟΣΟΧΗ: Πριν ξεκινήσετε οποιαδήποτε από τις διαδικασίες που αναφέρονται σε αυτή την ενότητα, ακολουθήστε τις οδηγίες ασφαλείας που βρίσκονται στον Οδηγό πληροφοριών προϊόντος. 1 Αφαιρέστε τη συσκευασία των εξαρτηµάτων. 2 Φυλάξτε τα περιεχόµενα της συσκευασίας των εξαρτηµάτων που διατίθενται ξεχωριστά, τα οποία θα χρειαστείτε για να ολοκληρώσετε την προετοιµασία του υπολογιστή σας. Στη συσκευασία περιλαµβάνεται επίσης η τεκµηρίωση χρήσης και τυχόν λογισµικό ή πρόσθετος υλικός εξοπλισµός (κάρτες PC, µονάδες δίσκου ή µπαταρίες) που παραγγείλατε. • Χρήση των Windows XP • Τεκµηρίωση του υπολογιστή µου • Τεκµηρίωση για συσκευές (όπως το µόντεµ) Κέντρο Βοήθειας και υποστήριξης των Windows 1 Κάντε κλικ στο κουµπί Start (Έναρξη) και κατόπιν στο κουµπί Help and Support (Βοήθεια και υποστήριξη). 2 Πληκτρολογήστε µια λέξη ή φράση που περιγράφει το πρόβληµα και κάντε κλικ στο εικονίδιο του βέλους. 3 Κάντε κλικ στα θέµατα που περιγράφουν το πρόβληµα που αντιµετωπίζετε. 4 Ακολουθήστε τις οδηγίες στην οθόνη. • Επανεγκατάσταση του λειτουργικού συστήµατος CD λειτουργικού συστήµατος Το λειτουργικό σύστηµα είναι ήδη εγκατεστηµένο στον υπολογιστή σας. Για να εγκαταστήσετε ξανά το λειτουργικό σας σύστηµα, χρησιµοποιήστε το CD Λειτουργικό σύστηµα. Ανατρέξτε στον Οδηγό χρήσης για οδηγίες. Αφού εγκαταστήσετε ξανάτο λειτουργικό σας σύστηµα, χρησιµοποιήστε το CD Προγράµµατα οδήγησης και βοηθητικές εφαρµογές για να εγκαταστήσετε ξανά τους οδηγούς για τιςσυσκευές που συµπεριλαµβάνονταν στον υπολογιστή σας. Η ετικέτα για το κλειδί προϊόντος του λειτουργικού σας συστήµατος βρίσκεται επάνω στον υπολογιστή σας. ΣΗΜΕΙΩΣΗ: Το χρώµα του CD σας ποικίλει ανάλογα µε το λειτουργικό σύστηµα που παραγγείλατε. ΣΗΜΕΙΩΣΗ: Το CD Λειτουργικόσύστηµα είναιπροαιρετικό και µπορεί να µην αποσταλεί µε τον υπολογιστή σας. Τι ψάχνετε; Βρείτε το εδώΣυνοπτικός οδηγός 53 3 Συνδέστε το µετασχηµατιστή AC µε την αντίστοιχη υποδοχή στον υπολογιστή και σε µια πρίζα. 4 Ανοίξτε την οθόνη και πατήστε το κουµπί λειτουργίας για να ενεργοποιήσετε τον υπολογιστή.54 Συνοπτικός οδηγός www.dell.com | support.dell.com Πληροφορίες για τον υπολογιστή σας Μπροστινή όψη οθόνη πληκτρολόγιο λυχνίες κατάστασης συσκευής και πληκτρολογίου επιφάνεια αφής κουµπιά επιφάνειας αφής (2) Υποδοχή µνήµης Secure DigitalΣυνοπτικός οδηγός 55 Αριστερή όψη ∆εξιά όψη Πίσω όψη θύρα µετασχηµατιστή AC θύρα βίντεο θύρα USB µε ρεύµα θύρα 1394 υποδοχές ήχου Υποδοχήκάρτας CompactFlash θύρα USB θύρα δικτύου κουµπί λειτουργίας θύρα µόντεµ υποδοχή καλωδίου ασφαλείας56 Συνοπτικός οδηγός www.dell.com | support.dell.com Κάτω όψη Χρήση µπαταρίας Απόδοση µπαταρίας ΠΡΟΣΟΧΗ: Πριν ξεκινήσετε οποιαδήποτε από τις διαδικασίες στην παρούσα ενότητα, ακολουθήστε τις οδηγίες ασφαλείας που βρίσκονται στον Οδηγό πληροφοριών προϊόντος. ΣΗΜΕΙΩΣΗ: Για πληροφορίες σχετικά µε την εγγύηση της Dell για τον υπολογιστή σας, ανατρέξτε στον Οδηγό πληροφοριών προϊόντος ή στο ξεχωριστό έντυπο εγγύησης που αποστέλλεται µαζί µε τον υπολογιστή σας. Για τη βέλτιστη απόδοση του υπολογιστή και για να µπορείτε να διατηρείτε τις ρυθµίσεις BIOS, χρησιµοποιείτε πάντα το φορητό υπολογιστή σας Dell™ µε εγκατεστηµένη την κύρια µπαταρία. Χρησιµοποιήστε µια µπαταρία για τη λειτουργία του υπολογιστή όταν αυτός δεν συνδέεται σε ηλεκτρική πρίζα. Μία µπαταρία παρέχεται ως στάνταρ εξοπλισµός στη θήκη µπαταρίας. ηχείο ασφάλειες θήκης µπαταρίας (2) µετρητής φόρτισης µπαταρίας µπαταρίαΣυνοπτικός οδηγός 57 Ο χρόνος λειτουργίαςτης µπαταρίας ποικίλλει ανάλογα µε τις συνθήκες λειτουργίας. Ο χρόνος λειτουργίας µειώνεται σηµαντικά όταν εκτελείτε εργασίες που, µεταξύ άλλων, συµπεριλαµβάνουν: • Χρήση ασύρµατων συσκευών επικοινωνίας ή συσκευών USB • Χρήση ρυθµίσεων οθόνης µε υψηλήφωτεινότητα, προστασίας οθόνης µε τρισδιάστατα σχέδια ή άλλων προγραµµάτων που απαιτούν µεγάλη ισχύ, όπως παιχνίδια µε τρισδιάστατες εικόνες • Λειτουργία του υπολογιστή σε κατάσταση µέγιστης απόδοσης ΣΗΜΕΙΩΣΗ: Συνιστάται η σύνδεση του υπολογιστή σας σε µια ηλεκτρική πρίζα, όταν εγγράφετε CD ή DVD. Μπορείτε να ελέγξετε το φορτίο της µπαταρίας πριν τοποθετήσετε την µπαταρία στον υπολογιστή. Μπορείτε επίσης να ρυθµίσετε τις επιλογές διαχείρισης ενέργειας, ώστε να σας ειδοποιούν όταν το φορτίο της µπαταρίας είναι χαµηλό. ΠΡΟΣΟΧΗ: Η χρήση ασύµβατης µπαταρίας µπορεί να δηµιουργήσει κίνδυνο πυρκαγιάς ή έκρηξης. Αντικαταστήστε την µπαταρία µόνο µε µια συµβατή µπαταρία από την Dell. Η µπαταρία ιόντων λιθίου είναι σχεδιασµένη για να χρησιµοποιείται µαζί µε τον υπολογιστή Dell. Μην χρησιµοποιείτε µπαταρία από άλλους υπολογιστές για το δικό σας υπολογιστή. ΠΡΟΣΟΧΗ: Μην απορρίπτετε τις µπαταρίες µε τα οικιακά απορρίµµατα. Όταν η µπαταρία σας δεν έχει πλέον φορτίο, µπορείτε να απευθυνθείτε στον τοπικό φορέα διάθεσης απορριµµάτων ή περιβαλλοντικό φορέα, οι οποίοι θα σας συµβουλεύσουν σχετικά µε τη διάθεση µπαταριών ιόντων λιθίου. Ανατρέξτε στην ενότητα «Απόρριψη µπαταρίας» στον Οδηγό πληροφοριών προϊόντος. ΠΡΟΣΟΧΗ: Η κακή χρήση της µπαταρίας µπορεί να αυξήσει τον κίνδυνο πυρκαγιάς ή χηµικού εγκαύµατος. Αποφύγετε τη διάτρηση, την καύση, την αποσυναρµολόγηση ή την έκθεση της µπαταρίαςσε θερµοκρασίες µεγαλύτερες από 65°C (149°F). Φυλάσσετε την µπαταρία µακριά από τα παιδιά. Ο χειρισµός κατεστραµµένων µπαταριών ή µπαταριών µε διαρροή πρέπει να γίνεται µε ιδιαίτερη προσοχή. Στις κατεστραµµένες µπαταρίες µπορεί να υπάρχει διαρροή και να προκληθεί έτσι τραυµατισµός κάποιου προσώπου ή ζηµιά σε συσκευή. Έλεγχος του φορτίου της µπαταρίας Ο µετρητής µπαταρίας Dell QuickSet, το παράθυρο Microsoft® Windows® Power Meter καιτο εικονίδιο , ο δείκτης φορτίου µπαταρίας και ο δείκτης καλής κατάστασηςκαι η προειδοποίηση για χαµηλή µπαταρία παρέχουν πληροφορίες για το φορτίο της µπαταρίας. Μετρητής µπαταρίας Dell QuickSet Αν ο µετρητής Dell QuickSet είναι εγκατεστηµένος, πιέστε για να εµφανίσετε στην οθόνη το µετρητή µπαταρίας QuickSet. Το παράθυρο µετρητή µπαταρίας εµφανίζειτην κατάσταση, το επίπεδο φόρτισης καιτο χρόνο ολοκλήρωσης φόρτισης για την µπαταρία του υπολογιστή σας.58 Συνοπτικός οδηγός www.dell.com | support.dell.com Εµφανίζονταιτα ακόλουθα εικονίδια στο παράθυρο µετρητή µπαταρίας: Για περισσότερες πληροφορίες σχετικά µε το QuickSet, κάντε δεξί κλικ στο εικονίδιο στη γραµµή εργασιών και κάντε κλικ στηΒοήθεια. Μετρητής ισχύος των Microsoft® Windows® Ο Μετρητήςισχύοςτων Windows δείχνειτο φορτίο που αποµένει στην µπαταρία. Για να ελέγξετε το µετρητή ισχύος, κάντε δεξί κλικ στο εικονίδιο στη γραµµή εργασιών. Για περισσότερες πληροφορίες σχετικά µε την καρτέλα Μετρητής ισχύος, ανατρέξτε στην ενότητα «∆ιαχείριση ισχύος» στον Οδηγό χρήσης. Αν ο υπολογιστής είναι συνδεδεµένος σε ηλεκτρική πρίζα, εµφανίζεται ένα εικονίδιο . ∆είκτης φορτίου Πριν τοποθετήσετε µια µπαταρία, πατήστε το πλήκτρο κατάστασηςτου µετρητή φόρτισης µπαταρίας και θα ανάψουν οι λυχνίες για το επίπεδο φόρτισης. Κάθε λυχνία εκφράζειτο 20 τοις εκατό περίπου του συνολικού φορτίου µπαταρίας. Για παράδειγµα, αν στην µπαταρία αποµένειτο 80 τοις εκατό του φορτίου της, τότε ανάβουν τέσσερις από τις λυχνίες αυτές. Αν δεν ανάβει καµία, αυτό σηµαίνει ότι η µπαταρία έχει εξαντληθείτελείως. Ο υπολογιστής ή η συσκευή βάσης λειτουργεί µε τροφοδοσία από την µπαταρία. Ο υπολογιστής είναι συνδεδεµένος στην τροφοδοσία AC και η µπαταρία φορτίζεται. Ο υπολογιστής είναι συνδεδεµένος στην τροφοδοσία AC και η µπαταρία έχει φορτιστεί πλήρως.Συνοπτικός οδηγός 59 ∆είκτης καλής κατάστασης Ο χρόνος λειτουργίαςτης µπαταρίας εξαρτάται κατά κύριο λόγο από το πόσες φορές έχει γίνει φόρτιση. Μετά από εκατό κύκλους φόρτισης και αποφόρτισης, οι µπαταρίες χάνουν σε κάποιο βαθµό τη χωρητικότητά τους ή την καλή τους κατάσταση. Για να ελέγξετε την καλή κατάσταση της µπαταρίας, πατήστε και κρατήστε πατηµένο το µετρητή φόρτισης µπαταρίας για 3 δευτερόλεπτα τουλάχιστον. Αν δεν ανάψει καµία λυχνία, αυτό σηµαίνει ότι η µπαταρία βρίσκεται σε καλή κατάσταση και ότι διατηρείτη χωρητικότητά της σε ποσοστό µεγαλύτερο από 80 τοις εκατό. Κάθε µία λυχνία εκφράζει µια σταδιακή υποβάθµιση. Αν ανάψουν πέντε λυχνίες, τότε η χωρητικότητα είναι µικρότερη από το 60 τοις εκατό και θα πρέπει να φροντίσετε για την αντικατάσταση της µπαταρίας. Ανατρέξτε στην ενότητα «Προδιαγραφές» στον Οδηγό χρήσης για περισσότερες πληροφορίες σχετικά µε το χρόνο λειτουργίαςτης µπαταρίας. Προειδοποίηση χαµηλής µπαταρίας ΕΙ∆ΟΠΟΙΗΣΗ: Για να αποφευχθείτυχόν απώλεια ή καταστροφή δεδοµένων, αποθηκεύστε την εργασία σας αµέσως µόλις δείτε την προειδοποίηση. Κατόπιν συνδέστε τον υπολογιστή στην πρίζα. Αν η µπαταρία αποφορτιστείτελείως, τότε αρχίζει αυτόµατα η κατάστασης αδρανοποίησης. Ένα αναδυόµενο παράθυρο σας προειδοποιεί όταν το φορτίο της µπαταρίας έχει µειωθεί κατά 90 τοις εκατό. Για περισσότερες πληροφορίες για ειδοποιήσεις σχετικά µε χαµηλή µπαταρία, ανατρέξτε στην ενότητα «∆ιαχείριση ισχύος» στον Οδηγό χρήσης. Φόρτιση της µπαταρίας ΣΗΜΕΙΩΣΗ: Ο µετασχηµατιστής AC φορτίζει µιαπλήρως αποφορτισµένη µπαταρία σε 1 ώραπερίπου, όταν ο υπολογιστής βρίσκεται εκτός λειτουργίας. Ο χρόνος φόρτισης είναι µεγαλύτερος όταν ο υπολογιστής λειτουργεί. Μπορείτε να αφήσετε την µπαταρία στον υπολογιστή για όσο διάστηµα θέλετε. Τα εσωτερικά κυκλώµατα της µπαταρίας αποτρέπουν τυχόν υπερφόρτιση της µπαταρίας. Όταν συνδέετε τον υπολογιστή σε πρίζα ή όταν εγκαθιστάτε µια µπαταρία ενώο υπολογιστής είναι συνδεδεµένος στην πρίζα, ο υπολογιστής ελέγχειτο φορτίο της µπαταρίας καιτη θερµοκρασία. Αν χρειάζεται, ο µετασχηµατιστήςτότε θα φορτίσειτην µπαταρία και θα διατηρήσειτο φορτίο της. Αν η µπαταρία είναι ζεστή από τη χρήση της στον υπολογιστή σας ή επειδή βρισκόταν σε ζεστό χώρο, µπορεί να µην φορτιστεί όταν συνδέσετε τον υπολογιστή σε µια πρίζα. Η µπαταρία είναι πολύ ζεστή για να αρχίσει η φόρτιση αν η λυχνία αναβοσβήνει αλλάζοντας διαδοχικά από πράσινο σε πορτοκαλί χρώµα. Αποσυνδέστε τον υπολογιστή από την πρίζα και αφήστε τον υπολογιστή καιτην µπαταρία να κρυώσουν σε θερµοκρασία δωµατίου. Έπειτα συνδέστε τον υπολογιστή σε µια πρίζα και συνεχίστε τη φόρτιση της µπαταρίας. Για περισσότερες πληροφορίες σχετικά µε την επίλυση προβληµάτων µε την µπαταρία, ανατρέξτε στην ενότητα «Προβλήµατα ισχύος» στον Οδηγό χρήσης.60 Συνοπτικός οδηγός www.dell.com | support.dell.com Αφαίρεση της µπαταρίας ΠΡΟΣΟΧΗ: Πριν εκτελέσετε αυτές τις διαδικασίες, αποσυνδέστε το µόντεµ από την τηλεφωνική πρίζα. 1 Βεβαιωθείτε ότι ο υπολογιστής είναι σβηστός ή συνδεδεµένος σε µια ηλεκτρική πρίζα. 2 Σύρετε και κρατήστε την ασφάλεια της θήκης µπαταρίας στην κάτωπλευρά του υπολογιστή και στη συνέχεια αφαιρέστε την µπαταρία από τη θέση της. Τοποθέτηση της µπαταρίας Σύρετε την µπαταρία στη θέση της έως ότου οι ασφάλειες κάνουν κλικ. ασφάλειες (2)Συνοπτικός οδηγός 61 Αποθήκευση µπαταρίας Αφαιρέστε την µπαταρία όταν αποθηκεύετε τον υπολογιστή σας για µεγάλο χρονικό διάστηµα. Κατά τη διάρκεια µακρόχρονης αποθήκευσης, η µπαταρία αποφορτίζεται. Μετά από µια µεγάλη περίοδο αποθήκευσης, φορτίστε ξανά την µπαταρία πριν τη χρήση της. Επίλυση προβληµάτων Λογισµικό συστήµατος φορητού υπολογιστή (NSS) Αν εγκαταστήσετε ξανά το λειτουργικό σύστηµα στον υπολογιστή Dell™ σας θα πρέπει να εγκαταστήσετε επίσης ξανά τη βοηθητική εφαρµογή NSS. Η βοηθητική εφαρµογή βρίσκεται στο προαιρετικό CD Προγράµµατα oδήγησης και βοηθητικές εφαρµογές και στον ιστοχώρο υποστήριξηςτης Dell στη διεύθυνση support.dell.com. Για να κάνετε λήψη της βοηθητικής εφαρµογής, µεταβείτε στην περιοχή Downloadsτου ιστοχώρου support.dell.com και επιλέξτε το µοντέλο του υπολογιστή σας από το αναπτυσσόµενο µενού. Στην περιοχή Select Your Download Category, επιλέξτε System and Configuration Utilities, επιλέξτε το λειτουργικό σύστηµα καιτη γλώσσα σας και ακολουθήστε τις οδηγίες. Το NSS παρέχει σηµαντικές ενηµερώσεις για το λειτουργικό σας σύστηµα και υποστήριξη για µονάδες δισκέτας USB Dell™ 3,5 ιντσών, επεξεργαστές Intel® Pentium® M, επεξεργαστές Intel Celeron® M, µονάδες οπτικών δίσκων και συσκευές USB. Το NSS είναι απαραίτητο για τη σωστή λειτουργία του υπολογιστή Dell. Το λογισµικό εντοπίζει αυτόµατα τον υπολογιστή σας καιτο λειτουργικό σύστηµα και εγκαθιστά τις απαραίτητες ενηµερώσεις για τη δική σας διαµόρφωση. ΣΗΜΕΙΩΣΗ: Το NSS είναι σηµαντικό για τη σωστή λειτουργία των συσκευών USB. Προβλήµατα κλειδώµατος και λογισµικού ΠΡΟΣΟΧΗ: Πριν ξεκινήσετε οποιαδήποτε από τις διαδικασίες που αναφέρονται σε αυτή την ενότητα, ακολουθήστε τις οδηγίες ασφαλείας που βρίσκονται στον Οδηγό πληροφοριών προϊόντος. ∆εν γίνεται εκκίνηση του υπολογιστή Ο υπολογιστής δεν αποκρίνεται πλέον ΕΙ∆ΟΠΟΙΗΣΗ: Ενδέχεται να χάσετε δεδοµένα αν δεν είναι δυνατός ο τερµατισµός του λειτουργικού συστήµατος. Βεβαιωθείτε ότι ο µετασχηµατιστής AC είναι σταθερά συνδεδεµένος στον υπολογιστή και στην πρίζα. Κλείστε τον υπολογιστή σας — Αν ο υπολογιστής δεν αποκριθεί, πιέζοντας ένα πλήκτρο στο πληκτρολόγιο ή κινώντας το ποντίκι, πατήστε και κρατήστε πατηµένο το πλήκτρο λειτουργίας για 8 έως 10 δευτερόλεπτα περίπου, µέχρι ο υπολογιστής να απενεργοποιηθεί. Έπειτα επανεκκινήστε τον. 62 Συνοπτικός οδηγός www.dell.com | support.dell.com Ένα πρόγραµµα δεν αποκρίνεται πλέον Ένα πρόγραµµα εµφανίζει σφάλµα συνεχώς ΣΗΜΕΙΩΣΗ: Το λογισµικό περιλαµβάνει συνήθως οδηγίες για την εγκατάσταση στην τεκµηρίωσή του ή σε δισκέτα ή σε CD. Ένα πρόγραµµα είναι σχεδιασµένο για µια προηγούµενη έκδοση του λειτουργικού συστήµατος Microsoft® Windows® Εµφανίζεται µια µπλε οθόνη Κλείστε το πρόγραµµα — 1 Πιέστε ταυτόχρονα. 2 Κάντε κλικ στο Applications (Εφαρµογές). 3 Κάντε κλικ στο πρόγραµµα το οποίο δεν αποκρίνεται πλέον. 4 ΠατήστεEnd Task (Τέλος διεργασίας). Ελέγξτε την τεκµηρίωση του λογισµικού — Αν χρειάζεται, απεγκαταστήστε και εγκαταστήστε ξανά το πρόγραµµα. Αν χρησιµοποιείτε Windows XP, Εκτελέστε τον Οδηγό συµβατότητας προγράµµατος — Ο Οδηγός συµβατότητας προγράµµατος ρυθµίζει ένα πρόγραµµα έτσι ώστε να εκτελείται σε περιβάλλον παρόµοιο µε περιβάλλοντα λειτουργικού συστήµατος πέραν των Windows XP. 1 Κάντε κλικ στο πλήκτρο Start (Έναρξη), επιλέξτε All Programs (Όλα τα προγράµµατα)→ Accessories (Βοηθήµατα) και έπειτα Program Compatibility Wizard (Οδηγός συµβατότητας προγράµµατος). 2 Στην οθόνη υποδοχής, κάντε κλικ στο Next (Επόµενο). 3 Ακολουθήστε τις οδηγίες στην οθόνη. Κλείστε τον υπολογιστή σας — Αν ο υπολογιστής δεν αποκριθεί πιέζοντας ένα πλήκτρο στο πληκτρολόγιο ή κινώντας το ποντίκι, πατήστε και κρατήστε πατηµένο το πλήκτρο λειτουργίας για 8 έως 10 δευτερόλεπτα περίπου, µέχρι ο υπολογιστής να απενεργοποιηθεί. Έπειτα επανεκκινήστε τον. Συνοπτικός οδηγός 63 Άλλα προβλήµατα λογισµικού Χρήση του διαγνωστικού προγράµµατος της Dell Πότε να χρησιµοποιήσετε το διαγνωστικό πρόγραµµα της Dell Εάν αντιµετωπίσετε κάποιο πρόβληµα µε τον υπολογιστή σας, πραγµατοποιήστε τους ελέγχους που αναφέρονται στην ενότητα «Επίλυση προβληµάτων» και εκτελέστε το διαγνωστικό πρόγραµµα της Dell πριν επικοινωνήσετε µε την Dell για τεχνική βοήθεια. Καλό θα ήταν να εκτυπώσετε τις παρούσες διαδικασίες πριν ξεκινήσετε. ΕΙ∆ΟΠΟΙΗΣΗ: Το διαγνωστικό πρόγραµµα της Dell λειτουργεί µόνο στους υπολογιστές της Dell™. Ελέγξτε το εγχειρίδιο λογισµικού ή επικοινωνήστε µε τον κατασκευαστή του λογισµικού για πληροφορίες σχετικά µε την αντιµετώπιση προβληµάτων — • Βεβαιωθείτε ότι το πρόγραµµα είναι συµβατό µε το λειτουργικό σύστηµα που έχετε εγκατεστηµένο στον υπολογιστή σας. • Βεβαιωθείτε ότι ο υπολογιστήςικανοποιεί τις ελάχιστες απαιτήσεις υλικού εξοπλισµού για την εκτέλεση του λογισµικού. ∆είτε το εγχειρίδιο του λογισµικού για πληροφορίες. • Βεβαιωθείτε ότι το πρόγραµµα είναι εγκατεστηµένο και ρυθµισµένο σωστά. • Επιβεβαιώστε ότι τα προγράµµατα οδήγησης των συσκευών δεν δηµιουργούν διενέξεις µε το πρόγραµµα. • Αν χρειάζεται, απεγκαταστήστε και εγκαταστήστε ξανά το πρόγραµµα. ∆ηµιουργήστε αµέσως αντίγραφα των αρχείων σας. Χρησιµοποιήστε ένα πρόγραµµα σάρωσης ιών για να ελέγξετε τον σκληρό δίσκο, τις δισκέτες ή τα CD. Αποθηκεύστε και κλείστε όλα τα ανοικτά αρχεία ή προγράµµατα και τερµατίστε τον υπολογιστή σας από το µενού Start (Έναρξη). Ελέγξτε τον υπολογιστή για τυχόν spyware — Αν ο υπολογιστήςσας είναι αργός, λαµβάνετε συχνά αναδυόµενες διαφηµίσεις ή έχετε προβλήµατα µε τη σύνδεση στο Internet, ο υπολογιστής σας µπορεί να έχει προσβληθεί µε spyware. Χρησιµοποιήστε ένα πρόγραµµα που περιλαµβάνει προστασία έναντι spyware (το πρόγραµµά σας µπορεί να απαιτεί αναβάθµιση) για να ελέγξετε τον υπολογιστή και να αφαιρέστε το spyware. Για περισσότερες πληροφορίες επισκεφθείτε τη διεύθυνση support.dell.com και αναζητήστε τη λέξη κλειδίspyware. Εκτελέστε το διαγνωστικό πρόγραµµα της Dell — Αν όλες οι δοκιµές είναι επιτυχηµένες, τότε το σφάλµα σχετίζεται µε πρόβληµα λογισµικού.64 Συνοπτικός οδηγός www.dell.com | support.dell.com Κάντε εκκίνηση του διαγνωστικού προγράµµατος είτε από τη µονάδα του σκληρού δίσκου σας είτε από το προαιρετικό CDΠρογράµµατα προγραµµάτων οδήγησης και βοηθητικών εφαρµογών (επίσης γνωστό ωςτο CD πόρων). Εκκίνηση του διαγνωστικού προγράµµατος της Dell από τον σκληρό δίσκο σας Το διαγνωστικό πρόγραµµα της Dell βρίσκεται σε ένα αθέατο διαµέρισµα βοηθητικής εφαρµογής διαγνωστικών, στη µονάδα σκληρού δίσκου. ΣΗΜΕΙΩΣΗ: Αν ο υπολογιστής σας δεν µπορεί να εµφανίσει µια εικόνα οθόνης, επικοινωνήστε µε την Dell. 1 Τερµατίστε τη λειτουργία του υπολογιστή. 2 Ενεργοποιήστε τον υπολογιστή. Όταν εµφανιστεί το λογότυπο DELL™, πατήστε αµέσως. Εάν περιµένετε πολλή ώρα και εµφανίζεται το λογότυπο του λειτουργικού συστήµατος, συνεχίστε να περιµένετε µέχρι να δείτε την επιφάνεια εργασίας των Microsoft ® Windows®. Στη συνέχεια, τερµατίστε τη λειτουργία του υπολογιστή και δοκιµάστε ξανά. 3 Όταν εµφανιστεί η λίστα των συσκευών εκκίνησης, επιλέξτε Diagnostics και πατήστε . Ο υπολογιστής εκτελεί µια σειρά αρχικών ελέγχων στην κάρτα του συστήµατός σας, στο πληκτρολόγιο, στον σκληρό δίσκο και στην οθόνη, οι οποίοι ονοµάζονται Pre-boot System Assessment. • Κατά τη διάρκεια της αξιολόγησης, απαντήστε στις ερωτήσεις που εµφανίζονται. • Εάν ανιχνευτεί κάποιο σφάλµα, ο υπολογιστής σταµατά και ακούγεται ένας ήχος µπιπ. Για να σταµατήσετε η διαδικασία των ελέγχων και να κάνετε επανεκκίνηση του υπολογιστή, πατήστε , για να συνεχίσετε στον επόµενο έλεγχο, πατήστε , ενώ για να γίνει επανέλεγχος του εξαρτήµατος στο οποίο βρέθηκε σφάλµα, πατήστε . • Εάν εντοπιστούν σφάλµατα κατά τη διάρκεια της αξιολόγησης του συστήµατος πριν την έναρξη (Pre-boot), σηµειώστε τους κωδικούς σφάλµατος και επικοινωνήστε µε την Dell πριν συνεχίσετε µε το διαγνωστικό πρόγραµµα της Dell. Εάν η λειτουργία αξιολόγησης του συστήµατος πριν την έναρξη (Pre-boot) ολοκληρωθεί µε επιτυχία, θα λάβετε το µήνυµα σχετικά µε την Booting Dell Diagnostic Utility Partition (εκκίνηση του διαµερίσµατος βοηθητικής εφαρµογής διαγνωστικών της Dell.)Press any key to continue (Πατήστε οποιοδήποτε πλήκτρο για να συνεχίσετε.) ΣΗΜΕΙΩΣΗ: Εάν δείτε ένα µήνυµα που δηλώνει ότι δεν έχει βρεθεί κανένα διαµέρισµα βοηθητικής εφαρµογής διαγνωστικών, εκτελέστε το διαγνωστικό προγράµµατα της Dell από το CD Προγράµµατα οδήγησης και βοηθητικές εφαρµογές. 4 Πατήστε οποιοδήποτε πλήκτρο για να πραγµατοποιηθεί εκκίνηση του διαγνωστικού προγράµµατος της Dell από το διαµέρισµα βοηθητικής εφαρµογής διαγνωστικών στη µονάδα σκληρού δίσκου.Συνοπτικός οδηγός 65 Έναρξη του διαγνωστικού πρόγραµµα της Dell από το προαιρετικό DC Προγράµµατα οδήγησης και βοηθητικές εφαρµογές 1 Συνδέστε µια µονάδα CD στο σύστηµα. 2 Τοποθετήστε το CD Προγράµµατα οδήγησης και βοηθητικές εφαρµογές. 3 Σβήστε και κάντε επανεκκίνηση του υπολογιστή. Όταν εµφανιστεί το λογότυπο της DELL, πατήστε αµέσως. Εάν περιµένετε πολλή ώρα και εµφανιστεί το λογότυπο των Windows, συνεχίστε να περιµένετε µέχρι να δείτε την επιφάνεια εργασίας των Windows. Στη συνέχεια, τερµατίστε τη λειτουργία του υπολογιστή και δοκιµάστε ξανά. ΣΗΜΕΙΩΣΗ: Τα βήµατα που ακολουθούν αλλάζουν την ακολουθία εκκίνησης µόνο για µία φορά. Στην επόµενη διαδικασία εκκίνησης, η εκκίνηση του υπολογιστή γίνεται σύµφωνα µε τις συσκευές που καθορίζονται στη ρύθµιση του συστήµατος. 4 Όταν εµφανιστεί η λίστα των συσκευών εκκίνησης, επιλέξτε «CD/DVD/CD-RW Drive» και πατήστε . 5 Επιλέξτε CD/DVD/CD-RW Drive από το µενού εκκίνησης του CD. 6 Κάντε την επιλογή Boot from CD-ROM (Εκκίνηση από το CD-ROM) από το µενού που εµφανίζεται. 7 Πληκτρολογήστε 1 για να ξεκινήσει το µενού στο CD πόρων. 8 Πληκτρολογήστε 2 για να ξεκινήσεί το διαγνωστικό πρόγραµµα της Dell. 9 Επιλέξτε Run the 32 Bit Dell Diagnostics (Εκτέλεση του διαγνωστικού προγράµµατος 32 Bit της Dell) από την αριθµηµένη λίστα. Εάν υπάρχουν πολλές εκδόσεις, επιλέξτε την έκδοση που είναι κατάλληλη για τον υπολογιστή σας. 10 Όταν εµφανιστεί το κύριο µενού του διαγνωστικού προγράµµατος της Dell, επιλέξτε τον έλεγχο που θέλετε να εκτελέσετε. Κύριο µενού διαγνωστικού προγράµµατος της Dell 1 Μετά τη φόρτωση του διαγνωστικού προγράµµατος της Dell και την εµφάνιση της οθόνης του κύριου µενού, κάντε κλικ στο κουµπί που αντιστοιχεί στην επιλογή που θέλετε. Επιλογή Λειτουργία Express Test (Γρήγορος έλεγχος) Πραγµατοποιείται γρήγορος έλεγχος των συσκευών. Αυτός ο έλεγχος διαρκεί συνήθως 10 έως 20 λεπτά και δεν απαιτεί τη συµµετοχή σας. Εκτελέστε αρχικά τη λειτουργία «Express Test» για να αυξήσετε την πιθανότητα γρήγορου εντοπισµού του προβλήµατος. Extended Test (Εκτεταµένος έλεγχος) Πραγµατοποιείται λεπτοµερής έλεγχος των συσκευών. Αυτός ο έλεγχος συνήθως διαρκεί 1 ώρα ή περισσότερο και απαιτεί, κατά διαστήµατα, να απαντάτε σε ερωτήσεις.66 Συνοπτικός οδηγός www.dell.com | support.dell.com 2 Εάν αντιµετωπίσετε πρόβληµα κατά τη διάρκεια ελέγχου, εµφανίζεται ένα µήνυµα µε έναν κωδικό σφάλµατος και µια περιγραφή του προβλήµατος. Σηµειώστε τον κωδικό σφάλµατος και την περιγραφή του προβλήµατος και ακολουθήστε τις οδηγίες που εµφανίζονται στην οθόνη. Εάν δεν µπορείτε να επιλύσετε το πρόβληµα, επικοινωνήστε µε την Dell. ΣΗΜΕΙΩΣΗ: Η ετικέτα εξυπηρέτησης για τον υπολογιστή σας βρίσκεται στο επάνω µέρος της κάθε δοκιµαστικής οθόνης. Εάν έρθετε σε επαφή µε την Dell, η τεχνική υποστήριξη θα σας ζητήσειτην ετικέτα εξυπηρέτησης. 3 Εάν εκτελέσετε έλεγχο από την επιλογή Custom Test (Προσαρµοσµένος έλεγχος) ή Symptom Tree (Συµπτώµατα), κάντε κλικ στη σχετική καρτέλα που περιγράφεται στον ακόλουθο πίνακα για περισσότερες πληροφορίες. 4 Όταν ολοκληρωθούν οι έλεγχοι, εάν εκτελείτε το διαγνωστικό πρόγραµµα της Dell από τo Προγράµµατα οδήγησης και βοηθητικές εφαρµογές, αφαιρέστε το CD. 5 Όταν οι έλεγχοι ολοκληρωθούν, κλείστε την οθόνη ελέγχων για να επιστρέψετε στο κύριο µενού. Για έξοδο από το διαγνωστικό πρόγραµµα της Dell και επανεκκίνηση του υπολογιστή, κλείστε το κύριο µενού. Custom Test (Προσαρµοσµένος έλεγχος) Πραγµατοποιείται έλεγχος µιας συγκεκριµένης συσκευής. Μπορείτε να προσαρµόσετε τους ελέγχους που θέλετε να εκτελέσετε. Symptom Tree (Συµπτώµατα) Παραθέτει τα πιο συνηθισµένα συµπτώµατα που παρουσιάζονται και σας επιτρέπει να επιλέξετε κάποιον έλεγχο ανάλογα µε το σύµπτωµα του προβλήµατος που αντιµετωπίζετε. Καρτέλα Λειτουργία Results (Αποτελέσµατα) Εµφανίζει τα αποτελέσµατα του ελέγχου και τυχόν σφάλµατα που εντοπίστηκαν. Errors (Σφάλµατα) Εµφανίζει συνθήκες σφαλµάτων, κωδικούς σφαλµάτων και την περιγραφή του προβλήµατος. Help (Βοήθεια) Περιγράφει τον έλεγχο και ενδέχεται να υποδεικνύει προϋποθέσεις για την εκτέλεσή του. Configuration (∆ιαµόρφωση) Εµφανίζει τις ρυθµίσεις του υλικού που χρησιµοποιείτε για την επιλεγµένη συσκευή. Το διαγνωστικό πρόγραµµα της Dell λαµβάνει πληροφορίες διαµόρφωσης για όλες τις συσκευές από τις ρυθµίσεις του συστήµατος, τη µνήµη και διάφορους εσωτερικούς ελέγχους και εµφανίζει τις πληροφορίες στη λίστα συσκευών στο αριστερό πλαίσιο της οθόνης. Η λίστα συσκευών ενδέχεται να µην εµφανίζει τα ονόµατα όλων των στοιχείων, τα οποία είναι εγκατεστηµένα στον υπολογιστή σας ή όλων των συσκευών, οι οποίες είναι συνδεδεµένες στον υπολογιστή σας. Parameters (Παράµετροι) Σας επιτρέπει να προσαρµόσετε τον έλεγχο αλλάζοντας τις ρυθµίσεις ελέγχου. Επιλογή Λειτουργία (συνεχίζεται)www.dell.com | support.dell.com Dell™ Latitude™ X1 Hurtigreferanse Modell PP05SOBS!, merknader og advarsler OBS! Et OBS!-avsnitt inneholder viktig informasjon som gjør at du kan bruke datamaskinen mer effektivt. MERKNAD: En MERKNAD angir enten potensiell fare for maskinvaren eller tap av data, og forteller hvordan du kan unngå problemet. ADVARSEL: En ADVARSEL angir en potensiell fare for skade på eiendom, personskade eller dødsfall. Forkortelser og akronymer Du finner en fullstendig liste over forkortelser og akronymer i glossaret i Brukerhåndbok. OBS! Noen funksjoner er ikke tilgjengelige for datamaskinen, eller er ikke tilgjengelige i noen land. ____________________ Informasjonen i dette dokumentet kan endres uten varsel. © 2005 Dell Inc. Med ene rett. Reproduksjon i enhver form er strengt forbudt uten skriftlig tillatelse fra Dell Inc. Varemerker i denne teksten: Dell, DELL-logoen ogLatitude er varemerker tilhørende Dell Inc.; Microsoft og Windows erregistrerte varemerker tilhørende Microsoft Corporation; Intel, Pentium og Celeron er registrerte varemerker tilhørende Intel Corporation. Andre varemerker og varenavn kan brukes i dette dokumentet som en henvisning til institusjonene som innehar rettighetene til merkene og navnene, eller til produktene. Dell Inc. fraskriver seg enhver eierinteresse for varemerker og varenavn som ikke er sine egne. Modell PP05S Januar 2005 Delenr. P6419 Utg. A00Innhold 69 Innhold Finne informasjon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Konfigurere datamaskinen . . . . . . . . . . . . . . . . . . . . . . . . . 74 Om datamaskinen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Forside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Sett fra venstre . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Sett fra høyre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Bakside. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Sett fra undersiden . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Bruke et batteri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Batteriytelse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Kontrollere batteriets strømstatus . . . . . . . . . . . . . . . . . . . 79 Lade batteriet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Ta ut et batteri . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Sette i et batteri. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Lagre et batteri . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Problemløsing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 NSS-system (Notebook System Software) . . . . . . . . . . . . . . . 83 Problemer med frysing og programvare . . . . . . . . . . . . . . . . 83 Bruke Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Når du skal bruke Dell Diagnostics. . . . . . . . . . . . . . . . . . . 85 Starte Dell Diagnostics fra harddisken . . . . . . . . . . . . . . . . . 86 Starte Dell Diagnostics fra Drivers and Utilities (ekstratilbehør) . . . . . 86 Dell Diagnostics Main Menu (hovedmeny) . . . . . . . . . . . . . . . 8770 InnholdHurtigveiledning 71 Finne informasjon OBS! Noen funksjoner er ikke tilgjengelige for datamaskinen, eller er ikke tilgjengelige i noen land. OBS! Ytterligere informasjon kan være vedlagt sammen med datamaskinen. Hva leter du etter? Finn det her • Et diagnoseprogram for datamaskinen • Drivere til datamaskinen • Dokumentasjon for datamaskinen • Min enhetsdokumentasjon • NSS-system (Notebook System Software) CDen Drivers and Utilities (også kalt ResourceCD) Dokumentasjon og drivere er allerede installert på datamaskinen. Du kan reinstallerestall drivere, kjøre Dell Diagnostics eller få tilgang til dokumentasjonen fra CDen. Viktig-filer kan være inkludert på CDen med de nyeste oppdateringene